New Kent Apartments

Clean, comfortable room which was very close to 2 tube stations.

Staff were friendly and polite, area was great. Unfortunately the property was not clean eg *net curtains had large ? Blood stain *bathroom mirror smudged *outside of kitchen cupboards covered in greasy handmarks *sofabed dusty, grubby and had ? Cigarette burn Damage eg shower tap had concealed jagged edges, holes in bottom of bathroom door Generally the apartment could do with a lick of paint and some tlc I hate to leave negative feedback but i think if it had just been in need of decorating i wouldnt have minded so much, the fact that it hadnt been thoroughly cleaned was my prompt to leave this feedback to hopefully help the next person paying for this room.

Everything was as advertised, and the one issue was solved very promptly.

After a long day travelling to London and an amazing night at a show we arrived at the hotel to pick up keys where the gentleman at the desk was very friendly but flustered as he tried photocopying my driving licence take deposits and verifying transactions all of which seemed a bit much for a one night stay! On finishing these checks he was very happy to tell us he had upgraded us into a better apartment which was lovely as we were away for my birthday. Getting over to the apartments was easy and after climbing the stairs to room 13 my husband passed me the bad whilst he unlocked the door and turned on the light to our horror the door opened straight onto the bed where 2 people were obviously not expecting visitors!! We then continued back over to the hotel in the pouring rain to sort the issue of which was sorted but not a great start to the booking!

Had a good 4 night stay for the cricket at The Oval, very close to Hyde Park and lots of amenities nearby - was advertised as an apartment so was surprised there was no cutlery there !

The mattress needed to be replaced, and an end/night table and tea towels would have been helpful.

Very good room for one bit too small for more than one. Lower ground rooms have no view and don’t get any sunlight. Very nice location close to shops, underground and parks!

Location was great. Loved all the resturants and stores nearby. I liked the 24hr front desk. The room was tiny and supplied with the most basic of amenities. The bed was tiny and creaky. The bathroom was the smallest one I've been in outside of an airplane. 2 towels and a bathmat. The bathroom smelled like an open drain. No handtowel or kitchen towel for the dishes. We were stuck with the 5th floor no elevator. My husband said its 58 stairs. Thanks for the wobbly fan and the open window. The overwelmingly perfumed smell in the hallways and the lobby was awful. Give it up. It stinks. We happily left a night early.

Not really that pleasant an environment to rest in with renovations and angle grinders happening all day and tonnes of workers using the narrow hallway for large objects. The shower was so cramped and the overall use of space needs a rethink. The balcony was a lovely charm and proximity and overall service was the big win here

A bit hemmed in enclosed Undergo

The location of the apartment was great. Very walkable and close to the tube, grocery stores, restaurants and park. The room itself was very much average. No air conditioning and the room gets quite stuffy, broken bathroom tiles and the floor felt gritty. It was adequate but certainly nothing above average, if not a bit below. Best thing about it was the location.

Zona excelente y muy tranquilo el apartamento solo que realizaría limpieza día por medio con cambio de toallas

The studio is small

Our room with the New Kent Apartments was small but perfect for the two of us. It was well appointed and was in a great neighbourhood. The check in staff were very helpful and patient. I would recommend the New Kent Apartments.

Close to train station

The front desk staff was excellent!

Stayed for carnival. Had decent apartment with separate bedroom and bed settee in kitchen area.

First night was a terrible.... nextdoor was having some party and very loud until 4am the next night we were at work , when I got back at approximately 7am I went to check out and reception was closed and room 15 was is in total darkness I checked the fusebox with the torch on my phone and nothing was out of place

Disgusting place. Filthy old rooms, barely enough space to get in the room. Not even a Kettle provided. Swarming in Ants. Avoid!

I had booked this hotel as I was in London for work, I started work at 7am in the morning and had booked 2 night’s with this hotel, unfortunately I couldn’t even sleep as the walls are far too thin and I can hear the neighbour screaming and shouting, I had complained but there was no action, wouldn’t waste my time here again.