The Highfield Hotel

Hotels
8.6
/10
Very Good
387 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly

Cathryn

10.0
/ 10
Good sized room with good lighting - nice to have actual ceiling lighting in a hotel room! Room very clean. I think has been recently refurbished? Staff very friendly and welcoming at breakfast.

Peter

10.0
/ 10
Nice, large, clean rooms at really good price. Good service with good bar and food on site. Will hopefully be going back again.
In the Area
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101 Durham Road, East Rainton, Hetton, Sunderland, England, DH5 9QT

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Highfield Hotel is located in area / city Hetton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Highfield Hotel

101 Durham Road, East Rainton, Hetton, Sunderland, England, DH5 9QT
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Discover More About The Highfield Hotel

Location


The Highfield Hotel is located in area / city Hetton.

About The Highfield Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Highfield Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Highfield Hotel exclusively for you.

The Highfield Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Highfield Hotel is the right place to stay.

All facilities in The Highfield Hotel

Others The Highfield Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Hotel Services

  • 24-hour Receptionist
  • Newspaper in lobby

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Highfield Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately GBP 11.00 per person
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Highfield Hotel
31
Another facilities in The Highfield Hotel
Others, Smoke-free area, Breakfast, Bar, 24-hour Receptionist

Frequently asked questions about The Highfield Hotel

What are available facilities at The Highfield Hotel?
There are top facilites at The Highfield Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Highfield Hotel?
The standard check-in time at The Highfield Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Highfield Hotel provide breakfast?
Yes, The Highfield Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Highfield Hotel?
The Highfield Hotel has a 3.0-star rating.
How many rooms are available at The Highfield Hotel?
The Highfield Hotel has 31.
See All

The Highfield Hotel reviews and ratings

8.6
Very Good
From 387 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.0

Service and Facilites

8.8

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Most Relevant
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Traveller Reviews The Highfield Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly
Ian
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff. Great breakfasts.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly service, nice room, good shower.
Matthew
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice room fresh breakfast in the morning many thanks 👍
Cathryn
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good sized room with good lighting - nice to have actual ceiling lighting in a hotel room! Room very clean. I think has been recently refurbished? Staff very friendly and welcoming at breakfast.
Philip
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Best part of trip is the friendliness of staff genuine feeling wanted to help Would have liked vegan option for breakfast particularly non dairy milk
Simon
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff, good parking, good breakfast,
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was clean and had loads of room. Loads of parking.
Jamie
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Well appointed room. Nice staff, great Thai restaurant and very good bar with lots of atmosphere
Keith
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good position for visiting area.
Susan
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room immaculate , the Thai restaurant was amazing . Good breakfast
Grazio
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice hotel for what I paid - some of the decor is dated and could do with a freshen up. Staff were very friendly. Next to the main road though so if you have the window open on a hot day you will hear the traffic noise through the night
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice, large, clean rooms at really good price. Good service with good bar and food on site. Will hopefully be going back again.
Zekeriya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

İnternet was fast enough to stream series, had a pleasant stay, quiet, well rested for our task the next morning
Nicholas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean comfortable good value
Christopher
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Despite being a modern building the were things like uneven floors ( right by a fire door ), also when I checked in was wasked about breakfast and asked if we could decide in the morning, and was told that would be OK. Following morning was told it was not possilbe, in quite frankly an abrupt and not customer friendly manner.
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful staff and friendliness as always
Kara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff was very helpful checking in. Room was very clean. We enjoyed our stay.
Matt
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel. Room was bigger than I expected and in very good clean condition. Although on my own, I paid a tiny bit more for the double bed which was a really good size and well worth it. I also reserved a table at the on premise Thai Restaurant. Great food, freshly cooked and nice smiley service from all staff, meant it was a good experience. The hotel bar is very good too. Has a pub vibe about it with TV showing sports etc. Plenty of free parking with no issues at all. Highly recommended for a cost effective stay.
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Gillian
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great room, very comfortable. Lovely big bed. Helpful staff.
Number of reviews per page
20
40

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Others 4 The Highfield Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 387 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Highfield Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly
Ian
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff. Great breakfasts.
Michael
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly service, nice room, good shower.
Matthew
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice room fresh breakfast in the morning many thanks 👍
Cathryn
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good sized room with good lighting - nice to have actual ceiling lighting in a hotel room! Room very clean. I think has been recently refurbished? Staff very friendly and welcoming at breakfast.
Philip
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Best part of trip is the friendliness of staff genuine feeling wanted to help Would have liked vegan option for breakfast particularly non dairy milk
Simon
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff, good parking, good breakfast,
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was clean and had loads of room. Loads of parking.
Jamie
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Well appointed room. Nice staff, great Thai restaurant and very good bar with lots of atmosphere
Keith
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good position for visiting area.
Susan
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room immaculate , the Thai restaurant was amazing . Good breakfast
Grazio
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice hotel for what I paid - some of the decor is dated and could do with a freshen up. Staff were very friendly. Next to the main road though so if you have the window open on a hot day you will hear the traffic noise through the night
Peter
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nice, large, clean rooms at really good price. Good service with good bar and food on site. Will hopefully be going back again.
Zekeriya
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

İnternet was fast enough to stream series, had a pleasant stay, quiet, well rested for our task the next morning
Nicholas
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean comfortable good value
Christopher
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Despite being a modern building the were things like uneven floors ( right by a fire door ), also when I checked in was wasked about breakfast and asked if we could decide in the morning, and was told that would be OK. Following morning was told it was not possilbe, in quite frankly an abrupt and not customer friendly manner.
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful staff and friendliness as always
Kara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Staff was very helpful checking in. Room was very clean. We enjoyed our stay.
Matt
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel. Room was bigger than I expected and in very good clean condition. Although on my own, I paid a tiny bit more for the double bed which was a really good size and well worth it. I also reserved a table at the on premise Thai Restaurant. Great food, freshly cooked and nice smiley service from all staff, meant it was a good experience. The hotel bar is very good too. Has a pub vibe about it with TV showing sports etc. Plenty of free parking with no issues at all. Highly recommended for a cost effective stay.
Read More
Gillian
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great room, very comfortable. Lovely big bed. Helpful staff.
Number of reviews per page
20
40