Hotel Berne Opera

Toilet has urine stains prior to checking in. Staff was mostly friendly and location was decent.

Title:Horrific Experience-Robbed While Sleeping in Hotel Room with My Child Review: During our recent stay(28-28.08)at Hotel Berne Opera in Paris my son and I were robbed in our hotel room while we were sleeping.This is not just a bad review-this was a traumatic and terrifying experience that no guest should ever go through. Here is what was stolen during the night, while we were asleep in locked room: •Our passports(both mine and my child's) •Money •A brand new phone •Public transport passes for me and my child Due to the gross negligence of the hotel,we were left stranded in a foreign country without identification, money,or means of communication. The stress and fear we expect were overwhelming-especially for my young child.We were not on vacation anyway, we were in survival mode,just truing to make it back home to the UK. Because of the theft,we had to: •Buy new tickets at a much higher price •Book a hotel due to the late arrival •Purchase new bus tickets •Cover extensice transportation and food expenses. To make things worse the hotel has ignored all three of my official complaints.This silence raises serious concerns and makes me wonder if this happened before. This was not only a violation of our safety ,but also a complete failure of the hotel to provide a secure environment for guests. I am not sharing this experience lightly-I believe future travelers should be warned about the risks of staying at this property,especially families

Good

Very friendly staff and convenient to Metro and trains.

Very close to restaurants, bus and teain station, we walked to most places from here.

We had a good time in Paris and the location of the Hotel was good. Somehow we had the impression when we booked through Expedia that breakfast was included but it was not when we arrived. Very few of the guests took advantage of the Breakfast we think because it was overpriced for what it was. There was a strange rule that guests could only have one programmed key to each room. Which meant that if one went out and the other stayed in their return presumed the partner would not fall asleep and be woken by the others return. The room we were in 42 was showing signs of age. Damage to the Bath, fridge door surround something broken off with a sharp screw sticking out. The receptionist during the day was rather officious.

Good location and good service

Centrally located in the city! Enjoyed my stay and would book it again. Nice and quiet neighborhood.

The hotel is located less than 500 meters away from the Roma metro station. The neighborhood is quiet and safe as the hotel is surrounded by houses and restaurants. There is a mini market very close to the hotel, so you can do a last minute purchase safely. The hotel is comfortable, the rooms are big compared to the local standard and they always keep all the facilities clean. The continental breakfast was always fresh and delicious, and next to the breakfast area they have a room for the kids (or you) to play Nintendo Wii and boardgames. It was an excellent choice for me and my family!

We loved our recent stay at Hotel Berne Opera. A little off a beaten path, we found the neighborhood to be a nice, relaxing and a quite place after full days exploring Paris. The staff was friendly and very helpful in answering our questions, ensuring our stay was comfortable and the breakfast was a great treat each morning. The location was also great as we could easily walk to several metro or train stations and get anywhere around Paris usually within 30 minutes. Not the fanciest of hotels - but clean, quite, friendly staff made this stay one of my favorites I have had in Europe so far. Would definitely stay there again and hope to do so again.

Only issue I had was the 6th floor bathroom shower has a slant if you are tall it makes showering uncomfortable. Other than that hotel and staff are perfect. If you go na blow up bathroom they have windows what open up that circulates the air faster than exhaust fan.

Overall our stay was fine. At night our room was uncomfortably warm and windows could not be opened.

Friendly and accommodating staff; convenient location; the room was clean and cozy.

The room was too small, but it was okay.

I liked its location. It was very convenient for my purposes.

Hôtel was a bit dated, I could see they were renovating the second floor. Although dated, it was clean. And cleaned daily . The staff were very friendly and helpful to my family even tho we didn’t speak French. Rooms where comfortable for myself and family.

Staff was really nice and helpful. Rooms were clean.

Great breakfast and staff - especially Maria, concierge. Bathtub too high to step in if you have poor balance. Would stay again!

I was really pleased with our choice of Hotel Berne Opera for our first stay in Paris. Although a small hotel, it had everything we needed. The location was great, a minute or so away from the Metro and a short walk to a wide choice of restaurants. The Opera area was a short 15-minute walk with Montmartre Village and Sacre Coeur just 25 minutes walk away. When we arrived to leave our luggage a couple of hours before check in, we were delighted to find our room already ready for us. An accessible, ground floor room, it was spacious and well equipped. Breakfast was great and there was even a small games room. We would stay at Hotel Berne Opera again.

Buffet needs to improve