Hôtel des Alpes

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8.5
/10
Very Good
592 reviews

What Guests Say About Their Stay

Susan

10.0
/ 10
Check in was smooth, staff was very engaged and made suggestions for activities and included a map to support our activities, the “lobby” area was very comfortable and inviting.

Anna

10.0
/ 10
The room was very clean. The beds and pillows are comfy. The staff was friendly even though we did not speak French (they spoke excellent English and were very kind). The lack of elevator was a bit inconvenient so if you have accessibility needs maybe keep this in mind. But I would stay here again!

Oswin Paul

10.0
/ 10
Excellent location, few meters from the station and conveniently located to explore the old city and the lake. The room was really spacious and tidy. Lovely staff and a fabulous value for your money. Pls be aware that there is no lift in the property.
In the Area
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12 rue de la Poste, Annecy, Haute-Savoie, Rhone-Alpes, France, 74000

Main Facilities

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Luggage storage
Bicycle storage
24-hour Receptionist
Staying at Hôtel des Alpes is a good choice when you are visiting Annecy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hôtel des Alpes

12 rue de la Poste, Annecy, Haute-Savoie, Rhone-Alpes, France, 74000
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Lobby Hôtel des Alpes
Exterior 2 Hôtel des Alpes

Discover More About Hôtel des Alpes

General
In Annecy (Annecy Old Town)

Location
With a stay at Hôtel des Alpes in Annecy (Annecy Old Town), you'll be within a 10-minute walk of Lake Annecy and Centre Commercial Courier. This hotel is 0.4 mi (0.6 km) from Thiou and 0.5 mi (0.7 km) from Théâtre Bonlieu.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Centre Commercial Courier - 0.2 km / 0.1 mi
Notre-Dame-de-Liesse Church - 0.4 km / 0.2 mi
Thiou - 0.5 km / 0.3 mi
Théâtre Bonlieu - 0.5 km / 0.3 mi
Lake Annecy - 0.5 km / 0.3 mi
Centre Bonlieu - 0.5 km / 0.3 mi
Palais de l Ile - 0.6 km / 0.3 mi
Annecy Castle - 0.6 km / 0.4 mi
Church of St. Francis - 0.7 km / 0.4 mi
Church of St. Maurice - 0.7 km / 0.4 mi
Jardins de I'Europe - 0.7 km / 0.4 mi
Amours Bridge - 0.8 km / 0.5 mi
Conservatoire Art et Histoire - 1 km / 0.6 mi
Basilique de la Visitation - 1.4 km / 0.9 mi
Annecy Aventure - 1.6 km / 1 mi

The nearest airports are:
Chambery (CMF-Chambery - Savoie) - 50.1 km / 31.2 mi
Geneva International Airport (GVA) - 46.7 km / 29 mi

Facilities
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and bike storage.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Rooms
Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

All facilities in Hôtel des Alpes

Common Space Hôtel des Alpes
Common Space
Lobby Hôtel des Alpes
Lobby
Exterior Hôtel des Alpes
Exterior
Bedroom Hôtel des Alpes
Bedroom
Others Hôtel des Alpes
Others

Transportation

  • Bicycle storage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hôtel des Alpes

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hôtel des Alpes
32
Number of floors in Hôtel des Alpes
4
Another facilities in Hôtel des Alpes
Bicycle storage, Breakfast, Free WiFi, Banquet, Smoke-free area

Frequently asked questions about Hôtel des Alpes

What is normal check-in & check-out time at Hôtel des Alpes?
The standard check-in time at Hôtel des Alpes is starting from From 14:30 while the latest check-out time is at Before 11:00
Does Hôtel des Alpes provide breakfast?
Yes, Hôtel des Alpes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hôtel des Alpes?
Hôtel des Alpes has a 2.0-star rating.
How many floors does Hôtel des Alpes have?
Hôtel des Alpes has 4.
How many rooms are available at Hôtel des Alpes?
Hôtel des Alpes has 32.
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Hôtel des Alpes reviews and ratings

Overall Ratings & Reviews Hôtel des Alpes

Traveloka (1)
Other sources (591)
8.6
Very Good
From 591 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.6

Service and Facilites

9.0

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Traveller Reviews Hôtel des Alpes

Number of reviews per page
20
40
Top reviews
Ahmed
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was very disappointed with this hotel. The location is excellent and within easy walking distance of everything Annecy has to offer, and the staff were genuinely friendly, welcoming and helpful throughout our stay. Unfortunately, the hotel itself is in desperate need of refurbishment. Although the bathroom and wooden flooring had been renovated, the room was extremely small, felt dark and had a damp smell. The corridors and stairways looked tired, with old stained carpets and even sections held together with tape, which gave a very poor first impression. There was also no fridge in the room. I understand this is a two-star hotel, but for €400for a two-night family stay, I expected much better value. We loved Annecy, but the hotel was somewhere we only returned to at bedtime. I wouldn’t choose to stay here again unless the property undergoes significant improvements.
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Michael
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff. Parking was in a public car park. Not great when you have motorcycles, but they were still there in the morning. Room dated but acceptable.
Gretell
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It is a nice small room. The walk to the old town is very close.
Christopher
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great, would stay again.
Susan
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in was smooth, staff was very engaged and made suggestions for activities and included a map to support our activities, the “lobby” area was very comfortable and inviting.
Neha
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

staff was helpful. But no coffee machine - very small room . Bathroom was flex style . I got so many bite marks from insects
WALT
icon-with Partner
with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was filthy. The elevator was broken so we had to take the stairs every time. We requested an extra pillow, they said they didn’t have one. The shower door was broken and wouldn’t close. The shower slide was broken so the shower head sat at waist height. We had to hand the key into the front desk whenever we left. Both mornings when we returned from breakfast they didn’t have it so we had to track down the maid to get into our room. Do not book this place.
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miguel
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

No Elevetor and need to carry two stories with heavy luggage. Perfect location and the room was ok.
Anna
icon-with Children
with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The room was very clean. The beds and pillows are comfy. The staff was friendly even though we did not speak French (they spoke excellent English and were very kind). The lack of elevator was a bit inconvenient so if you have accessibility needs maybe keep this in mind. But I would stay here again!
alan
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very polite and friendly front desk. Location was a short walk from the old town. Parking 5 euros for two days when using hotel discount. Parking was only a couple of minutes walk away. We’d use this hotel again
Abraham
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Terrible stay, worst hotel ever, poor service plus zero empathy with the guests. NO ELEVATOR so prepare yourself for a nightmare. NOT RECOMMENDED AT ALL, save yourself from wasting your money.
Anne
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean room, really nice staff and a breakfast buffet with a lot of delicious things. The only thing that I did not realize when I booked is that they don't have an elevator, and the front desk is on the second floor, which is challenging when you have heavy suitcases.
Susan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The pros: The hotel is located super close to the bus stations and the train station. It is also within walking distance to the Old Town and the lake. The bathroom was renovated and the room was a good size. Stayed on the first floor in a double room; room with a double bed. The cons: The area near the hotel at night was a bit seedy. Many homeless people congregated near bus stations. The hotel staff is not very helpful or friendly. Except for one gentleman, working late at night, named Bunjamin. He was very polite and willing to provide ideas for things to do. The hotel is a bit old and the cleaning staff could do a better job. I would recommend for a quick stay without too many expectations.
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Sarah
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Yes room is clean and staff are all very helpful!
Oswin Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent location, few meters from the station and conveniently located to explore the old city and the lake. The room was really spacious and tidy. Lovely staff and a fabulous value for your money. Pls be aware that there is no lift in the property.
Dion
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Convenient walking location to the old town and lake. Parking is a short walk from the Hotel. Just be prepared for carrying your luggage up the stairs, as there is no lift service. It was perfect for a nights stay
Roy
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We chose not to have breakfast. Staff friendly and helpful. Bed comfortable. Old building but new bathroom. Good location near train station. Easily walkable to lake.
Rob
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Really easy to get to from the train station (I arrived late in the evening). Staff immensely helpful and the room was clean, quiet and a good temperature. Close to all the good bits of Annecy. Recommend the breakfast as well.
Marc-André
icon-
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Very close to train station
Keith
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property was quaint and well situated. Unfortunately our first room had a very foul smell. We asked to be moved and were accommodated quickly. Parking on street for offloading and paid parkade wasn't too far away. Older property and limited amenities but served the purpose; clean and safe.
Number of reviews per page
20
40

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Exterior 4 Hôtel des Alpes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.