Hôtel Mercure Épinal Centre

We were welcomed by Aurore who advised us where to park.Very helpful and friendly. Our room was a good size and looked like it had been recently refurbished as the bathroom was excellent.Great toiletries too. Very comfy bed.We could have used the pool and spa free of charge but didn't have time as it was just a overnight stop travelling through France.

I’m not quite sure how this hotel is a 4 star, it’s barely a 2! The only redeemable feature of the hotel are the staff, who are very friendly & the food in the restaurant was ok. The hotel is very, very tired and clearly needs updating, when you walk into reception the walls & skirting boards are missing paint, the lift area is the same, all of the communal areas look grubby. We had been driving for 8 hours so just wanted to go to sleep, we should really have left but we were so tired we decided to get our heads down and stay. The bedroom was awful. the carpets were dirty & when I moved the sheets to get into bed there were black hairs! I took a towel from the bathroom and lay on & sprayed the room with fly spray as there were flys everywhere. The room smelled musty and the walls & skirting boards were again missing paint and marked everywhere. The bathroom window was gross, needs ripping out! There was a large gap under the sink area & plumbing is visible & toilet flush was broken on one button. We couldn’t wait to leave.

Great hotel! Staff was amazing, great location!

Good Hotel but the room was clean but a little tired.

Want to emphasize that this is an older hotel. Be aware of that going in. However very nice stay and friendly staff willing to help. There is a restaurant on the property which has good food, but other options are only a short walk away. Parking on-site, but the entrance is quite narrow. Cars should do fine, but our SUV had some issues getting out. All in all a nice place, but not as modern as you would find in a larger city.

On business to see a ceramic factory, I have stayed here before, I find it very convenient. The area is nice with plenty of restaurants around. The breakfast was very good, nothing fancy but better than above average and they were open at 6:30 am so you could get going. Car park is tight to get into but there was some off street parking available. I would go here again.

have a good time stay there

We came to visit the American WW2 memorials in the area and enjoyed our stay at the Mercure Epinal. It was within walking distance of good restaurants and shops and easy to drive to the American Cemetery and Bruyere. The staff were very helpful in showing us where to eat and how to connect to the internet. The in-room coffee service was much appreciated.

I don't know what was going on with the A/C, but the room would not cool down. Other than that it was an overall good stay.

Very good hotel for the price paid. Ideally situated in the centre of Epinal if you have to be there. Friendly staff and good sleep comfort.

Très propre.

Literie très confortable, environnement chaleureux, propreté irréprochable.pour un 4. Étoilés, il manque une bouteille d'eau et du vrai café, pas du soluble. Le parking n'est plus adapté au gabarit actuel des voitures, manœuvres difficiles en sous sol mais heureusement, possibilité de se garer à l'extérieur. Je recommande cependant car la bonne isolation nous a permis de bien dormir.

Bien dans l ensemble accueil chaleureux chambres propres bien equipees piscine et spa tres agreables restaurant bon menu A ameliorer Disponibite de serviettes de bain parking trop etroit Dans l ensemble bon hotel

Tout me plaisait. J y reviendrai

Rien à dire. Tout est bien

War genau richtig für uns Pool war angenehm nach dem heissen Tag

Das Zimmer war groß und modern eingerichtet. Leider gab es dort keinen Minikühlschrank und auch keinen Safe. Die Fenster konnten nicht geöffnet werden und über die Klimaanlage konnte nur eingeschränkt eine angenehme Temperatur erreicht werden. Das Bad war sehr schön. Das Frühstücksbuffet hatte eine große Auswahl, lediglich Fisch fehlte. Eine Parkmöglichkeit auf dem Gelände ist vorhanden. Bei unserer Ankunft erfuhren wir, dass das Restaurant am Wochenende geschlossen ist - diese Information wäre besser vorab erfolgt, zB in der Hotelbeschreibung.

hotel vieillissant il est temps de réinvestir massivement ça sent bon les années 90 indigne d’un mercure surtout à 140 euros la nuit en semaine

Bien . Nous avons apprécié le spa. Dommage il n'y avait pas de peignoir...

Bel hotel .chambres renovées. Petit déjeuner sous forme de buffet fabuleux.