Lille City Hotel

The hotel is very central, however, my room was shabby and in need of refurbishment. I didn't find the staff very helpful in comparison to other places I've stayed, and the hotel amenities weren't explained to me. This is a small thing but there was no hairdryer in the room, on asking at reception, there is a shared one which isn't great if someone else already has it. Breakfast was good and the bed was comfortable. My main concern was access to the hotel as a solo female traveller. It's between two commercial premises and set back from the shopping street, with the hotel above. It's open and quite dark, like being in a subway, until you get the secure door to access the hotel lift and stairs, with reception up on the floor above. I would have preferred to stay somewhere where I felt safer.

The hotel is located near the main square Grand’Place so is close to a lot of sightseeing places and transportation. The staff were police and friendly however the hotel didn’t have all the amenities listed and the shower hose was broken. Overall it’s a good hotel as a base and to sleep.

The room was good for the price. The property was relatively clean and the bed was comfortable. Good location.

The place is not accessible by car, you have walk a little. Other than that, the place is ok for a short stay

Room was clean but small. Bed was awkwardly placed. Reasonable value for centre city hotel. Quiet.Would stay again.

I grateful for the gentleman I think his name was Jerome? to have checked me into earlier than planned after my arrival from London, UK. I was impressed with how clean my room was.

Room was too small. Shower was tiny Breakfast adequate

It was good hotel to stay over 3 nights for me, easy access to local attractions. The Passage to the entrance is disappointed cos the two shops between are empty and few people sit on floor outside the premise. No tea or coffee in room.

We chose this hotel for its central location and convenient walking distance to the city center. The location was excellent, and breakfast was very good with plenty of variety — definitely worth the small extra cost. Unfortunately, the room itself was disappointing. It felt cheap, with several broken items. A wall socket was damaged and sticking out, which felt unsafe. The lamp above the bed was barely secured and looked like it could fall. The bathroom was extremely small and uncomfortable to use. Although the location and breakfast were positives, I would not stay here again.

Cheap room rate but bathroom so small. Thin walls also make it a bit noisy. Staff friendly and centrally located

Okay hotel room, however the pictures did not correspond with the room we got. Very inconvenient designed bathroom because there was no separate shower cabin. Staff was very friendly and hotel room was clean

房內有空調，但沒有作用的，無論調校多少度，都只是出超弱風，並沒有冷氣送出。

For the price point it was okay, but the bed sheets didnt fit the bed, walls were marked and dirty. Staff were lovely though

Best location, baghage service, and clean rooms

Great spot to stay!

The room was nothing like the picture. Stains on the bed. Felt like a student dorm

If you are looking for a basic place to stay in a great area - this is it. The staff were very kind. Breakfast was good.

Good location, nice clean and tidy room

The staff were lovely and accommodating. Quite disappointed with the exterior of the property and it's access area. It is within a shopping centre entrance which is often the sleeping/toileting place for the homeless. Doesn't feel very safe. The actual hotel once inside is clean and nice. Not a 3 star hotel. Very basic within the room - no kettle /coffee/tea/hairdryer etc. it is located in the town area but a 10/15 walk to the nice restaurants/shopping and bars.

A three star rated hotel but reality is more like a nice 2 star.