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The Umrao
Hotels
7.2
/10
Pleasant
181 reviews
What Guests Say About Their Stay
meena
10.0
/ 10
Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
Verified traveler
10.0
/ 10
My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
Michael
10.0
/ 10
This is a beautiful property -- really nice grounds. Staff was very helpful. Breakfast buffet was excellent. Room was very nice. Everything about the place is first class.
In the Area
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N.H – 8, South West Delhi, National Capital Territory of Delhi, India, 110037
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Umrao
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Per room per night (incl. taxes & fees)
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What's around The Umrao
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N.H – 8, South West Delhi, National Capital Territory of Delhi, India, 110037
Discover More About The Umrao
Location
Staying at The Umrao is a good choice when you are visiting South West Delhi.
About The Umrao
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Umrao exclusively for you.
Get precious and unforgettable moment during your stay at The Umrao.
All facilities in The Umrao
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Spa
- Outdoor pool
- Garden
- Turkish bath
- Sauna
- Steam room
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
- Computer station
- Business center
General
- Parking
- Banquet
- Swimming pool
- Smoking area
Public Facilities
- Restaurant
- Safety deposit box
- Coffee shop
- Others
Food and Drinks
- Bar
- Breakfast
Transportation
- Valet parking
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Umrao
Important Note
- Fee for buffet breakfast: approximately INR 999 for adults and INR 499 for children
- Rollaway bed fee: INR 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 2499.00
- Christmas Eve (December 24) Gala Dinner per child: INR 2499.00
- New Year's Eve (December 31) Gala Dinner per adult: INR 2938.89
- New Year's Eve (December 31) Gala Dinner per child: INR 3499.00
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Outside food is not permitted on the premises.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. The proof of identity can be a valid driver's permit, valid passport or voter's identity card. A valid identity proof is required for all the guests sharing the room. Non Indian Residents are requested to present a valid passport along with a valid visa.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Umrao | 57 |
Number of floors in The Umrao | 1 |
Another facilities in The Umrao | Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service |
Frequently asked questions about The Umrao
What are available facilities at The Umrao?
There are top facilites at The Umrao such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Umrao?
The standard check-in time at The Umrao is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Umrao provide breakfast?
Yes, The Umrao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Umrao
Other sources (181)
7.2
Pleasant
From 181 reviews
Cleanliness
7.8
Room Comfort
7.6
Location
8.4
Service and Facilites
7.6
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Traveller Reviews The Umrao
Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
No hot water in the shower, which had an annoying drip.
vijay
Leisure
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Charges for transport to airport is way too high.
prashant
Friends and Family
8.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Not so good and not bad
Ashish
Leisure Family
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
This is an older property. If you are looking for a 5 star hotel then please find something else
Aditi
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Best place and staff with excellent service .
Kulbinder
4.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Check in was extremely disappointing, arrived in hotel at 9.10am, and requested early check in, I offered to pay for early hours, but was still asked to wait. Check in was eventually processed at 11.15am. Waiting two hours is subpar service. I will not suggest this hotel to any friend.
David
4.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
I booked the hotel as a day room until a midnight flight from Delhi, inadvertently selecting single occupancy which is my hotels.com default. I immediately realized and attempted to adjust but the booking was non refundable. I asked the check in staff to allow me to pay in the difference and they were unobliging. Hotel.com agent was phenomenal attempting to negotiate with the hotel on my behalf. They were adamant and eventually I paid in the difference directly to the hotel. An hour wasted in a lobby when all I wanted was rest. The lobby was probably the best place to be because when we got to the Premium King room it was filthy, has exactly 2 bath towels, no others. No gowns or slippers as advertised.The best part was the half roll of toilet paper, of which I did not even attempt to ask for more as I was still waiting for IT to come as promised to assist with the WIFI which never worked. This is certainly not a 4* Hotel as advertised
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Cody
Business and Leisure
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Room was fine, a little worn. Service was good, but barkeep needs training.
Sachit
Leisure
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Positives - The overall stay was amazing at this hotel. Amazing morning breakfast buffet with incredibly service provided from Bhupender and Amit. Amazing pool, spa and fitness centre facilities.
Negative - Even if your stay has been amazing the lady in black dress at the reception spoils your mood as their check in and check out service is totally unorganised and she has no idea what she is doing. First of all she made us wait for so long to figure out the check in and upon checking out was falsely charging for using 2 packs of buiscuits from the mini bar which wasn't there at the first place. They need to really be organised in their before and after room checks. Another drawback was they didn't have a first aid kit and even over the counter medicines which are readily available at every hotel. The lady at the reception said they are not allowed to give any medicines to guest due to health safety reasons but the housekeeping guy confirmed that the hotel had run out.of medicines lol another lie from the receptionist. Wifi issues are very common as you don't get internet quite often!
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Amita
Business Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Nice property with easy access to nearby places
Jasbir
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Beautiful grounds, good lobby and restaurant
Parvatipuja
Leisure
8.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
ไม่สามารถเดินทางสะดวก ไกลจากสถานีรถไฟฟ้า รถสาธารณะ ต้องมีรถส่วนตัว เรียกฮูเบอร์ค่อนข้างยาก
แต่โรงแรมดีมากๆ อุปกรณ์อาบน้ำอาจจะเก่าไปหน่อย แต่ได้อยู่
Avnish
Leisure
2.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
It’s very old hotal and they new maintain. Room and washroom very dirt and old. Never go there. They charge me 18000 Indian rupees but it’s not worth even 500 Indian rupees. Staff is very good.
Purvee
6.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
No response for the request raised to access television.
No shower stall . Water sprinkled all over bathroom while taking bath wetting all bathroom.
Kavy
Leisure
4.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
The hotel was near to airport and that’s the only reason I book a room there. The staff service was terrible. Not accommodating at all. Please improve your service level.
meena
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
Verified traveler
Friends and Family
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
Read More
Manoj
Business with Partner
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Rooms are big and comfortable
Naveen
Leisure Family
2.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
There was a confirm booking of Hotel with Late check in and Airport pickup request for me as arriving Delhi from Canada, before departing and after reaching Delhi I tried more than 50 times on given number of Umrao Hotel but there was no response, no calls were received or if by chance any body receive than it was a mute call, i left many messages to call me but didn’t receive any call from Desk. I waited and searched if any person from Umrao Hotel was there to pick us but no one was there and no information, response, mail or msg from Hotel. I was stranded at the airport after 16 hour flight.
Ultimately after making all efforts, I had to book a different hotel on high price on 11th hour.
Finally I received a Call of Mr. Avinash from Hotel Umrao desk by 11.56 PM and on hearing me they have only one word of Sorry and no other explanation on why they behaved in an unprofessional way.
The experience is very bad and not as per expectation with renowned Expedia.
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yashaswi
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Luxury stay
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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