The Umrao

Hotels
7.4
/10
Pleasant
183 reviews

What Guests Say About Their Stay

meena

10.0
/ 10
Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .

Verified traveler

10.0
/ 10
My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all

Michael

10.0
/ 10
This is a beautiful property -- really nice grounds. Staff was very helpful. Breakfast buffet was excellent. Room was very nice. Everything about the place is first class.
In the Area
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N.H – 8, South West Delhi, National Capital Territory of Delhi, India, 110037

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at The Umrao is a good choice when you are visiting South West Delhi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Umrao

N.H – 8, South West Delhi, National Capital Territory of Delhi, India, 110037
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General


Near Fun 'n' Food Village

Location


With a stay at The Umrao in New Delhi, you'll be in the business district, within a 10-minute drive of DLF Cyber City and Fun 'n' Food Village. This spa hotel is 12.1 mi (19.5 km) from India Gate and 9.3 mi (15 km) from Embassy of the United States.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Fun 'n' Food Village - 1.9 km / 1.2 mi
DLF Phase II - 3.3 km / 2.1 mi
DLF Cyber City - 3.4 km / 2.1 mi
Ambience Mall - 4.3 km / 2.7 mi
Worldmark - 4.3 km / 2.7 mi
Gurgaon Central Mall - 6.5 km / 4.1 mi
Palam Vihar - 6.8 km / 4.2 mi
Golf Course Road - 6.9 km / 4.3 mi
Sahara Mall - 7.3 km / 4.5 mi
Yashobhoomi Convention Centre - 7.5 km / 4.7 mi
Jawaharlal Nehru University - 8.1 km / 5 mi
Leisure Valley - 8.6 km / 5.3 mi
DLF Promenade Vasant Kunj - 8.8 km / 5.5 mi
Fortis Hospital - 8.8 km / 5.5 mi
DLF Emporio Vasant Kunj - 8.9 km / 5.5 mi

The nearest airports are:
Indira Gandhi International Airport (DEL) - 6.7 km / 4.2 mi
Ghaziabad (HDO-Hindon) - 36.4 km / 22.6 mi

The preferred airport for The Umrao is Indira Gandhi International Airport (DEL).

Facilities


Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Delhi? This hotel has 291 square feet (27 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

Dining


Enjoy Indian cuisine at Thyme Fine Dining, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 57 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in The Umrao

Swimming Pool The Umrao
Swimming Pool
Entertainment Facility The Umrao
Entertainment Facility
Fitness Center The Umrao
Fitness Center
Functional Hall The Umrao
Functional Hall
Common Space The Umrao
Common Space

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Spa
  • Outdoor pool
  • Garden
  • Turkish bath
  • Sauna
  • Steam room

General

  • Banquet
  • Swimming pool
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Umrao

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Outside food is not permitted on the premises.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. The proof of identity can be a valid driver's permit, valid passport or voter's identity card. A valid identity proof is required for all the guests sharing the room. Non Indian Residents are requested to present a valid passport along with a valid visa.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Umrao
57
Number of floors in The Umrao
1
Another facilities in The Umrao
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The Umrao

What are available facilities at The Umrao?
There are top facilites at The Umrao such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Umrao?
The standard check-in time at The Umrao is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Umrao provide breakfast?
Yes, The Umrao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Umrao have?
The Umrao is a 4.0-star hotel.
How many floors does The Umrao have?
The Umrao has 1 floors.
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More Reviews from Other Guests in The Umrao

7.4
Pleasant
From 183 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Umrao

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

No hot water in the shower, which had an annoying drip.
vijay
icon-Leisure
Leisure
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Charges for transport to airport is way too high.
prashant
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Not so good and not bad
Ashish
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This is an older property. If you are looking for a 5 star hotel then please find something else
Aditi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Best place and staff with excellent service .
Kulbinder
icon-with Partner
with Partner
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Check in was extremely disappointing, arrived in hotel at 9.10am, and requested early check in, I offered to pay for early hours, but was still asked to wait. Check in was eventually processed at 11.15am. Waiting two hours is subpar service. I will not suggest this hotel to any friend.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

I booked the hotel as a day room until a midnight flight from Delhi, inadvertently selecting single occupancy which is my hotels.com default. I immediately realized and attempted to adjust but the booking was non refundable. I asked the check in staff to allow me to pay in the difference and they were unobliging. Hotel.com agent was phenomenal attempting to negotiate with the hotel on my behalf. They were adamant and eventually I paid in the difference directly to the hotel. An hour wasted in a lobby when all I wanted was rest. The lobby was probably the best place to be because when we got to the Premium King room it was filthy, has exactly 2 bath towels, no others. No gowns or slippers as advertised.The best part was the half roll of toilet paper, of which I did not even attempt to ask for more as I was still waiting for IT to come as promised to assist with the WIFI which never worked. This is certainly not a 4* Hotel as advertised
Read More
Cody
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Room was fine, a little worn. Service was good, but barkeep needs training.
Sachit
icon-Leisure
Leisure
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Positives - The overall stay was amazing at this hotel. Amazing morning breakfast buffet with incredibly service provided from Bhupender and Amit. Amazing pool, spa and fitness centre facilities. Negative - Even if your stay has been amazing the lady in black dress at the reception spoils your mood as their check in and check out service is totally unorganised and she has no idea what she is doing. First of all she made us wait for so long to figure out the check in and upon checking out was falsely charging for using 2 packs of buiscuits from the mini bar which wasn't there at the first place. They need to really be organised in their before and after room checks. Another drawback was they didn't have a first aid kit and even over the counter medicines which are readily available at every hotel. The lady at the reception said they are not allowed to give any medicines to guest due to health safety reasons but the housekeeping guy confirmed that the hotel had run out.of medicines lol another lie from the receptionist. Wifi issues are very common as you don't get internet quite often!
Read More
Amita
icon-Business Family
Business Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Nice property with easy access to nearby places
Jasbir
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Beautiful grounds, good lobby and restaurant
Parvatipuja
icon-Leisure
Leisure
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

ไม่สามารถเดินทางสะดวก ไกลจากสถานีรถไฟฟ้า รถสาธารณะ ต้องมีรถส่วนตัว เรียกฮูเบอร์ค่อนข้างยาก แต่โรงแรมดีมากๆ อุปกรณ์อาบน้ำอาจจะเก่าไปหน่อย แต่ได้อยู่
Avnish
icon-Leisure
Leisure
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

It’s very old hotal and they new maintain. Room and washroom very dirt and old. Never go there. They charge me 18000 Indian rupees but it’s not worth even 500 Indian rupees. Staff is very good.
Purvee
icon-
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

No response for the request raised to access television. No shower stall . Water sprinkled all over bathroom while taking bath wetting all bathroom.
Kavy
icon-Leisure
Leisure
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

The hotel was near to airport and that’s the only reason I book a room there. The staff service was terrible. Not accommodating at all. Please improve your service level.
meena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
Read More
Manoj
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Rooms are big and comfortable
Naveen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

There was a confirm booking of Hotel with Late check in and Airport pickup request for me as arriving Delhi from Canada, before departing and after reaching Delhi I tried more than 50 times on given number of Umrao Hotel but there was no response, no calls were received or if by chance any body receive than it was a mute call, i left many messages to call me but didn’t receive any call from Desk. I waited and searched if any person from Umrao Hotel was there to pick us but no one was there and no information, response, mail or msg from Hotel. I was stranded at the airport after 16 hour flight. Ultimately after making all efforts, I had to book a different hotel on high price on 11th hour. Finally I received a Call of Mr. Avinash from Hotel Umrao desk by 11.56 PM and on hearing me they have only one word of Sorry and no other explanation on why they behaved in an unprofessional way. The experience is very bad and not as per expectation with renowned Expedia.
Read More
yashaswi
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Luxury stay
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Umrao

Disclaimer

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7.4
Pleasant
From 183 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Umrao

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

No hot water in the shower, which had an annoying drip.
vijay
icon-Leisure
Leisure
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Charges for transport to airport is way too high.
prashant
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Not so good and not bad
Ashish
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

This is an older property. If you are looking for a 5 star hotel then please find something else
Aditi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Best place and staff with excellent service .
Kulbinder
icon-with Partner
with Partner
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Check in was extremely disappointing, arrived in hotel at 9.10am, and requested early check in, I offered to pay for early hours, but was still asked to wait. Check in was eventually processed at 11.15am. Waiting two hours is subpar service. I will not suggest this hotel to any friend.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

I booked the hotel as a day room until a midnight flight from Delhi, inadvertently selecting single occupancy which is my hotels.com default. I immediately realized and attempted to adjust but the booking was non refundable. I asked the check in staff to allow me to pay in the difference and they were unobliging. Hotel.com agent was phenomenal attempting to negotiate with the hotel on my behalf. They were adamant and eventually I paid in the difference directly to the hotel. An hour wasted in a lobby when all I wanted was rest. The lobby was probably the best place to be because when we got to the Premium King room it was filthy, has exactly 2 bath towels, no others. No gowns or slippers as advertised.The best part was the half roll of toilet paper, of which I did not even attempt to ask for more as I was still waiting for IT to come as promised to assist with the WIFI which never worked. This is certainly not a 4* Hotel as advertised
Read More
Cody
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Room was fine, a little worn. Service was good, but barkeep needs training.
Sachit
icon-Leisure
Leisure
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Positives - The overall stay was amazing at this hotel. Amazing morning breakfast buffet with incredibly service provided from Bhupender and Amit. Amazing pool, spa and fitness centre facilities. Negative - Even if your stay has been amazing the lady in black dress at the reception spoils your mood as their check in and check out service is totally unorganised and she has no idea what she is doing. First of all she made us wait for so long to figure out the check in and upon checking out was falsely charging for using 2 packs of buiscuits from the mini bar which wasn't there at the first place. They need to really be organised in their before and after room checks. Another drawback was they didn't have a first aid kit and even over the counter medicines which are readily available at every hotel. The lady at the reception said they are not allowed to give any medicines to guest due to health safety reasons but the housekeeping guy confirmed that the hotel had run out.of medicines lol another lie from the receptionist. Wifi issues are very common as you don't get internet quite often!
Read More
Amita
icon-Business Family
Business Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Nice property with easy access to nearby places
Jasbir
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Beautiful grounds, good lobby and restaurant
Parvatipuja
icon-Leisure
Leisure
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

ไม่สามารถเดินทางสะดวก ไกลจากสถานีรถไฟฟ้า รถสาธารณะ ต้องมีรถส่วนตัว เรียกฮูเบอร์ค่อนข้างยาก แต่โรงแรมดีมากๆ อุปกรณ์อาบน้ำอาจจะเก่าไปหน่อย แต่ได้อยู่
Avnish
icon-Leisure
Leisure
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

It’s very old hotal and they new maintain. Room and washroom very dirt and old. Never go there. They charge me 18000 Indian rupees but it’s not worth even 500 Indian rupees. Staff is very good.
Purvee
icon-
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

No response for the request raised to access television. No shower stall . Water sprinkled all over bathroom while taking bath wetting all bathroom.
Kavy
icon-Leisure
Leisure
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

The hotel was near to airport and that’s the only reason I book a room there. The staff service was terrible. Not accommodating at all. Please improve your service level.
meena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Highly recommend this hotel to anyone looking to stay close to airport. With All the facilities and very clean, very safe very friendly staffs .
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

My stay was made very comfortable with the help of excellent staff members and the management. Special thanks to the staff of Thyme, Chef Rajat Sharma and his made it special for me. Surender,Atulnandan,Vishwajeet,Bhupender,Nath,Vijay,Amit,, Atul ,Kailash, Cake shop Surendra, ,Ram Vilas, Govind, house keeping : Anita,Omani,Sonu,Amit,Somvati.Front office,Preeti Sharma,Preeti,Teena,Meghna,Rajkumar,Akhilesh,Pinky,,A very special thanks to Gulshan ,who went an extra mile to make me a happy returning customer and their Genera manager Mr Bhargava,a please meeting him and eager to help all new trainees. Spa team Nida, Bharati, Yapu ,Bhim.Thank you all
Read More
Manoj
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Rooms are big and comfortable
Naveen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

There was a confirm booking of Hotel with Late check in and Airport pickup request for me as arriving Delhi from Canada, before departing and after reaching Delhi I tried more than 50 times on given number of Umrao Hotel but there was no response, no calls were received or if by chance any body receive than it was a mute call, i left many messages to call me but didn’t receive any call from Desk. I waited and searched if any person from Umrao Hotel was there to pick us but no one was there and no information, response, mail or msg from Hotel. I was stranded at the airport after 16 hour flight. Ultimately after making all efforts, I had to book a different hotel on high price on 11th hour. Finally I received a Call of Mr. Avinash from Hotel Umrao desk by 11.56 PM and on hearing me they have only one word of Sorry and no other explanation on why they behaved in an unprofessional way. The experience is very bad and not as per expectation with renowned Expedia.
Read More
yashaswi
10.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Luxury stay
Number of reviews per page
20
40