Banana Inn

Hotels
8.3
/10
Very Good
6,284 reviews

What Guests Say About Their Stay

Andi A. N.

9.4
/ 10
Enjoy our stay, food and room.. Front office and security staff very helpful.. Price is not too expensive, location very strategic..

Dio J.

9.4
/ 10
Perfect for getaways, spending time on weekends and so on. The staff are friendly, too.

Cindy P.

9.4
/ 10
The hotel is a pleasant and friendly service, the atmosphere is beautiful and the officers are always available to help. Starting from the receptionist to the room boy and security, all are professional and give the best.
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AHNAF A. H.

9.4
/ 10
Nice, comfortable place, good food, really perfect, strategic location.
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Merly A. M.

8.5
/ 10
Have stayed at this hotel several times, because of friendly prices, plus friendly staff typical of Sundanese people. always smile. From us down in the lobby to the room, smile and help always and if lazy everywhere. Stay the way even though only with flip flops. To the front of the hotel turn right, just choose snacks. The famous cute pancake until Sundanese food is really good. Will always come back to this hotel again.
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In the Area
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Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Banana Inn is located in area / city Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Banana Inn

Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153
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Lobby Banana Inn
Lobby 2 Banana Inn

Discover More About Banana Inn

Discover Banana Inn: Your Gateway to West Java's Charm

Welcome to Banana Inn, a delightful accommodation nestled in the heart of Jawa Barat, Indonesia. If you're seeking a comfortable and convenient base for your Indonesian adventure, Banana Inn offers a warm welcome and a host of amenities to make your stay truly memorable. Room rates at Banana Inn start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Banana Inn Location

Banana Inn is situated in the vibrant area of Bandung, a city renowned for its cool climate, stunning natural landscapes, and rich cultural heritage. Located at Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153, the hotel is approximately a 30-minute drive from Husein Sastranegara International Airport (BDO), making it easily accessible for travellers. The surrounding neighbourhood buzzes with a lively atmosphere, offering a fantastic blend of local markets, charming cafes, and boutique shops, perfect for those who enjoy exploring on foot. It's a location that truly captures the essence of Bandung, providing both tranquility and easy access to the city's pulse.

Banana Inn Facilities & Services

Facilities for guests at Banana Inn are designed to ensure a comfortable and enjoyable experience for all. The hotel boasts a refreshing outdoor swimming pool, perfect for a dip on a warm afternoon. For those looking to stay active, a well-equipped fitness centre is available. Families will appreciate the dedicated children's play area, ensuring younger guests are entertained. The hotel also offers complimentary Wi-Fi throughout the property, allowing you to stay connected. On-site parking is available for guests travelling by car, providing peace of mind. The reception desk is staffed 24 hours a day, ready to assist with any queries or requests you may have.

Banana Inn Room Types

The room types of Banana Inn cater to a variety of traveller needs, ensuring a comfortable stay for solo adventurers, couples, and families alike. Guests can choose from a range of well-appointed rooms, including the Deluxe Room, offering a comfortable retreat with modern amenities. For those seeking a little more space and luxury, the Suite provides enhanced comfort and style. All rooms are strictly non-smoking, adhering to health and safety standards. While specific views may vary, many rooms offer pleasant outlooks. Please note that bathtubs are available in select room categories, so it's worth checking the specific room details when booking.

Banana Inn Dining & Restaurants

Banana Inn offers a delightful culinary experience for its guests. The on-site restaurant serves a variety of delicious Indonesian and international dishes, with a focus on fresh, local ingredients. Start your day with a hearty breakfast, featuring an artisanal spread of local and continental options. For lunch and dinner, the restaurant provides a diverse menu, perfect for a relaxed meal after a day of exploring. Enjoy a cup of coffee or a refreshing drink at the hotel's casual cafe, a great spot to unwind. Estimated prices for a main course at the restaurant typically range from AUD $15 to AUD $30 per person. The restaurant is generally open from 7:00 AM to 10:00 PM daily.

Banana Inn Nearby Attractions and Activities

Bandung is a treasure trove of attractions, and Banana Inn serves as an excellent starting point for your explorations. Just a short drive away, you can immerse yourself in the natural beauty of Tangkuban Perahu, an active volcano offering breathtaking crater views. For a taste of local culture and history, visit the Saung Angklung Udjo, a traditional Sundanese music performance venue. The city centre is also home to numerous shopping malls and vibrant street markets, such as the famous Cihampelas Walk, where you can find unique souvenirs and local fashion. For a relaxing escape, the nearby Sari Ater Hot Spring Resort offers a chance to unwind in natural thermal waters. Don't miss the opportunity to explore the picturesque tea plantations in the surrounding hills, offering stunning vistas and a peaceful atmosphere. If you are looking for other activities around Banana Inn, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Banana Inn from the Airport

Getting to Banana Inn from Husein Sastranegara International Airport (BDO) is straightforward, with several convenient options available. The most direct way is to arrange for the hotel's private airport transfer service, ensuring a seamless journey directly to your accommodation. Alternatively, you can opt for a metered airport taxi, readily available outside the arrivals terminal. For those on a budget, ride-hailing services offer a cost-effective solution. The journey typically takes around 30 minutes, depending on traffic conditions. For those seeking to explore further afield, consider booking airport transfer services in advance to secure the best rates.

Summary of Why You Should Choose to Stay at Banana Inn

Banana Inn stands out as an excellent choice for travellers visiting Jawa Barat, offering a blend of comfort, convenience, and affordability. With its prime location in Bandung, guests have easy access to the city's vibrant attractions and natural wonders. The hotel's well-appointed rooms, coupled with its range of facilities and services, ensure a pleasant and relaxing stay. Whether you're here for leisure or business, Banana Inn provides a welcoming atmosphere and attentive service. Room availability at Banana Inn is often in high demand, so it's advisable to book in advance. Booking Banana Inn through Traveloka is a simple and efficient process, allowing you to secure your accommodation with ease. Book budget hotels in Jawa Barat and experience the best of what this beautiful region has to offer. For your travel needs, you can also Easily book domestic and international flights at low prices.

All facilities in Banana Inn

Swimming Pool Banana Inn
Swimming Pool
Entertainment Facility Banana Inn
Entertainment Facility
Fitness Center Banana Inn
Fitness Center
Functional Hall Banana Inn
Functional Hall
Lobby Banana Inn
Lobby

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Tours
  • Wedding service

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Early bird breakfast
  • Vegetarian meal

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Secure parking
  • Shopping center shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle
  • Theme park shuttle (surcharge)

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for children
  • Garden
  • Outdoor pool

Connectivity

  • Internet point
  • Free WiFi
  • WiFi in public area (surcharge)
  • WiFi (surcharge)

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Accommodation Policy & General Information in Banana Inn

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Banana Inn
92
Number of floors in Banana Inn
5
Another facilities in Banana Inn
Ballroom, Banquet, Cloakroom, Clothes dryer, Connecting rooms

Frequently asked questions about Banana Inn

What are available facilities at Banana Inn?
There are top facilites at Banana Inn such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Banana Inn?
The standard check-in time at Banana Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Banana Inn provide breakfast?
Yes, Banana Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Banana Inn?
Banana Inn has a 4.0-star rating.
How many floors does Banana Inn have?
Banana Inn has 5.
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Banana Inn reviews and ratings

8.3
Very Good
From 6,284 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.5

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Traveller Reviews Banana Inn

Number of reviews per page
20
40
Customer reviews
Mardiah S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 173 week(s) ago
Alhamdulillah dari 4 kamar hanya 1 yang kurang enak, kamar di pojok agak berbau kurang sedap, sarapan enak dan banyak serta pelayanan baik. Hanya sedikit kecewa, saya request untuk connecting room tapi tidak terpenuhi, minta kamar bersebelahan pun akhirnya mencar-mencar, dan minta untuk late check out karena late check in namun tidak terpenuhi juga. Semoga berikutnya bisa kembali ke hotel ini dengan pelayanan, kebersihan dan kebijakan yang lebih baik lagi.
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Lisdawaty J.
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6.3
/10
Reviewed 173 week(s) ago
The room looks not cleaned. The glass near the mini pantry is quite thick and smells of cockroaches. Dirty glass. So it's not comfortable. Eating breakfast is also a concern. Afraid it's not clean Please pay attention to the cleanliness problem because guests want to sleep comfortably in clean room conditions.
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Muhammad A.
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5.6
/10
Reviewed 174 week(s) ago
I found Cockroach in a bathroom, and there 's something in my room that I can't tell.
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Galuh S. H.
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5.1
/10
Reviewed 175 week(s) ago
It says 4 stars but feels 1 star. Parking is paid per day. The air conditioner wasn't cold, only the wind came out until I had to move rooms, and even then my husband asked for it. If you borrow a spoon, you have to pay 15 thousand, he said, complete with a plate. The food doesn't taste 4 stars and the menu is the same in the corner near the bar. It says chicken opor but it's filled with meat.
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Accommodation's Reply
31 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Meyditha Puspa Kenaka Hotel Manager
Meliaki Siregar
icon-origin-TRAVELOKA
5.2
/10
Reviewed 175 week(s) ago
Stay on Chinese New Year holidays, take a Suite room for 2 days. First, I was disappointed because the curtains were very thin, so the sunlight entered the room directly. Then the bathroom shower head was so low, that I couldn't take a shower. TV also most of the shows are not clear. Then the most disappointing thing is when we want to borrow plates and spoons, we are required to pay rent for these cutlery. It's just borrowing, usually in other hotels it's free to borrow cutlery. Then it was also very disappointing when I was about to leave the hotel, it turned out that the car park was paid for at this hotel. During my tour of several hotels, this is the first time I have found a paid hotel parking lot. You can be sure that this will be my last stay at the Banana Inn hotel. Because it's so disappointing.
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1 people find it helpful
Accommodation's Reply
26 Jan 2023
Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from the charge for borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager
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Putri W. S.
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5.5
/10
Reviewed 175 week(s) ago
Menginap pada liburan Imlek ambil kamar suite 2 hari. Pertama sudah kecewa karna gorden sangat tipis, sehingga cahaya matahari langsung masuk ke kamar. Kemudian pancuran shower kamar mandi sangat rendah, sehingga saya tidak bisa mandi. TV juga sebagian besar acaranya tidak jernih. Kemudian yang paling mengecewakan di saat ingin meminjam piring dan sendok, kita diwajibkan membayar sewa untuk alat-alat makan tersebut. Itu cuma pinjam lho, biasanya di hotel-hotel lain bebas pinjam alat makan. Lalu sangat mengecewakan juga saat hendak keluar hotel, ternyata parkir mobil berbayar di hotel ini. Selama saya keliling beberapa hotel, baru kali ini juga menemuka parkiran hotel berbayar. Bisa dipastikan ini menginap saya terakhir di Banana Inn karena sangat mengecewakan.
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3 people find it helpful
Accommodation's Reply
26 Jan 2023
Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager
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Arika H. H.
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8.8
/10
Reviewed 177 week(s) ago
Strategic location, and the food is quite good.
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Accommodation's Reply
27 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned. Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Meyditha Puspa Then Hotel Manager
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Max E. M.
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5.2
/10
Reviewed 177 week(s) ago
Old building, not well maintained. The quality of checking the cleanliness of the room is low, there are cobwebs in the bathroom. The sink is clogged and leaking. Central AC smells bad (like cigarettes) in non-smoking rooms.
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4 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Mr. Max, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what Mr. Max experienced. We will immediately evaluate your review from you, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager
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erwin y.
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9.1
/10
Reviewed 178 week(s) ago
The receptionist is not friendly.
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Accommodation's Reply
11 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
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ERWIN M. A. K.
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6.2
/10
Reviewed 178 week(s) ago
The room is big, the toiletries are not complete for a 4 star class, the warm water doesn't feel warm, the sink is clogged, the sofa is very crumpled, it's not suitable for the size of a 4 star hotel. The breakfast menu is not far from the menu in awe of the others. Swimming pool facilities are not given towels.
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3 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Mr. Erwin, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what happened to Mr. Erwin. We will immediately evaluate the review from Mr. Erwin, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager
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Verorisma
icon-origin-TRAVELOKA
8.4
/10
Reviewed 178 week(s) ago
Kebersihan lantai kamar mandi, gorden, old furniture, AC kamar saya tidak bisa diatur. Seharusnya sudah bisa diperbaiki dengan meningkatnya occupancy. Variasi rasa makanan diimprove.
2 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement
Indra B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 178 week(s) ago
Calm down, the waiter is polite.
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1 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement
Irma Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 178 week(s) ago
Thanks banana in hotel. Recommended anyway. There are many variations of the breakfast and the food is delicious, for those who are looking for a hotel for holidays and other things, please choose Banana in the hotel, guaranteed to feel at home.
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2 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement
Achmad S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 178 week(s) ago
The drain in the bathroom is clogged. The bathtub lid has not been installed.
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1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
Putri J. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
Overall the hotel is good, the food has a lot of variety, the staff is friendly. Just input for parking, can you coordinate with the hotel again how good it is.
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3 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement
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Islahudin
icon-origin-TRAVELOKA
5.5
/10
Reviewed 178 week(s) ago
The room is not comfortable, the air conditioner can't be set at first it starts to smell because the carp is rotten in my opinion it smells from the carpet, the sofa is also not a recipe for sitting on it looks shabby and the lighting is lacking. The hotel feels horror.
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4 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement
Mahindra S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
Strategic location, if you want culinary, just leave a lot of restaurants
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1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned. Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
Sri B. A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 179 week(s) ago
The service is very unsatisfactory, the customer service is still very young, there are no attractive offers to the customer, especially on New Year's Eve they should provide more service, the breakfast menu is not attractive, the bathroom water is not hot, the TV is off, the location of the pool dirty and mossy pool. Immediate renovation so as not to close.
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Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement
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Rafido A. W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 179 week(s) ago
So far ok menginap di sini, cuma saya gak merasakan pelayanan bintang 4 dan harga high season dari reception nya. Baik waktu saya check in atau check out. Pelayanan paling ramah ada di bellboy dan bahkan masih lebih baik di waitress breakfast dibandingkan reception nya.
1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
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Roy S.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 179 week(s) ago
Terlalu old style untuk ukuran kamar Suites, tidak banyak yang bisa dinikmati.
1 people find it helpful
Accommodation's Reply
31 Dec 2022
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
Number of reviews per page
20
40

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Exterior 4 Banana Inn

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 6,284 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.5

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Traveller Reviews Banana Inn

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40
Customer reviews
Mardiah S.
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9.1
/10
Reviewed 173 week(s) ago
Alhamdulillah dari 4 kamar hanya 1 yang kurang enak, kamar di pojok agak berbau kurang sedap, sarapan enak dan banyak serta pelayanan baik. Hanya sedikit kecewa, saya request untuk connecting room tapi tidak terpenuhi, minta kamar bersebelahan pun akhirnya mencar-mencar, dan minta untuk late check out karena late check in namun tidak terpenuhi juga. Semoga berikutnya bisa kembali ke hotel ini dengan pelayanan, kebersihan dan kebijakan yang lebih baik lagi.
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Lisdawaty J.
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6.3
/10
Reviewed 173 week(s) ago
The room looks not cleaned. The glass near the mini pantry is quite thick and smells of cockroaches. Dirty glass. So it's not comfortable. Eating breakfast is also a concern. Afraid it's not clean Please pay attention to the cleanliness problem because guests want to sleep comfortably in clean room conditions.
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Muhammad A.
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5.6
/10
Reviewed 174 week(s) ago
I found Cockroach in a bathroom, and there 's something in my room that I can't tell.
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Galuh S. H.
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5.1
/10
Reviewed 175 week(s) ago
It says 4 stars but feels 1 star. Parking is paid per day. The air conditioner wasn't cold, only the wind came out until I had to move rooms, and even then my husband asked for it. If you borrow a spoon, you have to pay 15 thousand, he said, complete with a plate. The food doesn't taste 4 stars and the menu is the same in the corner near the bar. It says chicken opor but it's filled with meat.
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Accommodation's Reply
31 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Meyditha Puspa Kenaka Hotel Manager
Meliaki Siregar
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5.2
/10
Reviewed 175 week(s) ago
Stay on Chinese New Year holidays, take a Suite room for 2 days. First, I was disappointed because the curtains were very thin, so the sunlight entered the room directly. Then the bathroom shower head was so low, that I couldn't take a shower. TV also most of the shows are not clear. Then the most disappointing thing is when we want to borrow plates and spoons, we are required to pay rent for these cutlery. It's just borrowing, usually in other hotels it's free to borrow cutlery. Then it was also very disappointing when I was about to leave the hotel, it turned out that the car park was paid for at this hotel. During my tour of several hotels, this is the first time I have found a paid hotel parking lot. You can be sure that this will be my last stay at the Banana Inn hotel. Because it's so disappointing.
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1 people find it helpful
Accommodation's Reply
26 Jan 2023
Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from the charge for borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager
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Putri W. S.
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5.5
/10
Reviewed 175 week(s) ago
Menginap pada liburan Imlek ambil kamar suite 2 hari. Pertama sudah kecewa karna gorden sangat tipis, sehingga cahaya matahari langsung masuk ke kamar. Kemudian pancuran shower kamar mandi sangat rendah, sehingga saya tidak bisa mandi. TV juga sebagian besar acaranya tidak jernih. Kemudian yang paling mengecewakan di saat ingin meminjam piring dan sendok, kita diwajibkan membayar sewa untuk alat-alat makan tersebut. Itu cuma pinjam lho, biasanya di hotel-hotel lain bebas pinjam alat makan. Lalu sangat mengecewakan juga saat hendak keluar hotel, ternyata parkir mobil berbayar di hotel ini. Selama saya keliling beberapa hotel, baru kali ini juga menemuka parkiran hotel berbayar. Bisa dipastikan ini menginap saya terakhir di Banana Inn karena sangat mengecewakan.
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3 people find it helpful
Accommodation's Reply
26 Jan 2023
Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager
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Arika H. H.
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8.8
/10
Reviewed 177 week(s) ago
Strategic location, and the food is quite good.
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Accommodation's Reply
27 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned. Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Meyditha Puspa Then Hotel Manager
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Max E. M.
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5.2
/10
Reviewed 177 week(s) ago
Old building, not well maintained. The quality of checking the cleanliness of the room is low, there are cobwebs in the bathroom. The sink is clogged and leaking. Central AC smells bad (like cigarettes) in non-smoking rooms.
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4 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Mr. Max, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what Mr. Max experienced. We will immediately evaluate your review from you, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager
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erwin y.
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9.1
/10
Reviewed 178 week(s) ago
The receptionist is not friendly.
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Accommodation's Reply
11 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
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ERWIN M. A. K.
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6.2
/10
Reviewed 178 week(s) ago
The room is big, the toiletries are not complete for a 4 star class, the warm water doesn't feel warm, the sink is clogged, the sofa is very crumpled, it's not suitable for the size of a 4 star hotel. The breakfast menu is not far from the menu in awe of the others. Swimming pool facilities are not given towels.
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3 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Mr. Erwin, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what happened to Mr. Erwin. We will immediately evaluate the review from Mr. Erwin, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager
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Verorisma
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8.4
/10
Reviewed 178 week(s) ago
Kebersihan lantai kamar mandi, gorden, old furniture, AC kamar saya tidak bisa diatur. Seharusnya sudah bisa diperbaiki dengan meningkatnya occupancy. Variasi rasa makanan diimprove.
2 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement
Indra B.
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9.7
/10
Reviewed 178 week(s) ago
Calm down, the waiter is polite.
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1 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement
Irma Y.
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9.7
/10
Reviewed 178 week(s) ago
Thanks banana in hotel. Recommended anyway. There are many variations of the breakfast and the food is delicious, for those who are looking for a hotel for holidays and other things, please choose Banana in the hotel, guaranteed to feel at home.
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2 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement
Achmad S.
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6.2
/10
Reviewed 178 week(s) ago
The drain in the bathroom is clogged. The bathtub lid has not been installed.
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1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
Putri J. A.
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8.5
/10
Reviewed 178 week(s) ago
Overall the hotel is good, the food has a lot of variety, the staff is friendly. Just input for parking, can you coordinate with the hotel again how good it is.
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3 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement
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Islahudin
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5.5
/10
Reviewed 178 week(s) ago
The room is not comfortable, the air conditioner can't be set at first it starts to smell because the carp is rotten in my opinion it smells from the carpet, the sofa is also not a recipe for sitting on it looks shabby and the lighting is lacking. The hotel feels horror.
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4 people find it helpful
Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement
Mahindra S.
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8.5
/10
Reviewed 178 week(s) ago
Strategic location, if you want culinary, just leave a lot of restaurants
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1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned. Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
Sri B. A.
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6.1
/10
Reviewed 179 week(s) ago
The service is very unsatisfactory, the customer service is still very young, there are no attractive offers to the customer, especially on New Year's Eve they should provide more service, the breakfast menu is not attractive, the bathroom water is not hot, the TV is off, the location of the pool dirty and mossy pool. Immediate renovation so as not to close.
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Accommodation's Reply
06 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement
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Rafido A. W.
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8.8
/10
Reviewed 179 week(s) ago
So far ok menginap di sini, cuma saya gak merasakan pelayanan bintang 4 dan harga high season dari reception nya. Baik waktu saya check in atau check out. Pelayanan paling ramah ada di bellboy dan bahkan masih lebih baik di waitress breakfast dibandingkan reception nya.
1 people find it helpful
Accommodation's Reply
04 Jan 2023
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
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Roy S.
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5.4
/10
Reviewed 179 week(s) ago
Terlalu old style untuk ukuran kamar Suites, tidak banyak yang bisa dinikmati.
1 people find it helpful
Accommodation's Reply
31 Dec 2022
Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer
Number of reviews per page
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