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Banana Inn Hotel & Spa

Name: Banana Inn Hotel & Spa
Address: Jalan Setiabudhi 191 40153 Bandung Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153, Jalan Setiabudhi 191 40153 Bandung Indonesia, Jawa Barat, 40153, Indonesia
Rating: 8.3

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8.3

/10

Very Good

6,284 reviews

What Guests Say About Their Stay

Andi A. N.

9.4

/ 10

Enjoy our stay, food and room.. Front office and security staff very helpful.. Price is not too expensive, location very strategic..

Dio J.

9.4

/ 10

Perfect for getaways, spending time on weekends and so on. The staff are friendly, too.

Cindy P.

9.4

/ 10

The hotel is a pleasant and friendly service, the atmosphere is beautiful and the officers are always available to help. Starting from the receptionist to the room boy and security, all are professional and give the best.

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AHNAF A. H.

9.4

/ 10

Nice, comfortable place, good food, really perfect, strategic location.

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Merly A. M.

8.5

/ 10

Have stayed at this hotel several times, because of friendly prices, plus friendly staff typical of Sundanese people. always smile. From us down in the lobby to the room, smile and help always and if lazy everywhere. Stay the way even though only with flip flops. To the front of the hotel turn right, just choose snacks. The famous cute pancake until Sundanese food is really good. Will always come back to this hotel again.

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In the Area

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Jalan Setiabudhi 191 40153 Bandung Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153

Banana Inn Hotel & Spa is located in area / city Setiabudi.

Banana Inn Hotel & Spa Address: Map & Location

Jalan Setiabudhi 191 40153 Bandung Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153

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Location
Banana Inn Hotel & Spa is located in area / city Setiabudi.

About Banana Inn Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Banana Inn Hotel & Spa is a accommodation with great comfort and excellent service according to most accommodation's guests.

Enjoy luxurious treats and incomparable experience by staying at Banana Inn Hotel & Spa.

All facilities in Banana Inn Hotel & Spa

There are no facilities listed on this property.

Accommodation Policy & General Information in Banana Inn Hotel & Spa

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00

Frequently asked question in Banana Inn Hotel & Spa

What Time is Check In & Check Out at Banana Inn Hotel & Spa?

Check-in time at Banana Inn Hotel & Spa is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Banana Inn Hotel & Spa?

Banana Inn Hotel & Spa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

What do past guests say about Banana Inn Hotel & Spa?

Banana Inn Hotel & Spa is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Banana Inn Hotel & Spa

Overall Ratings & Reviews Banana Inn Hotel & Spa

Traveloka (6,284)

8.3

Very Good

From 6,284 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.5

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Traveler Reviews Banana Inn Hotel & Spa

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Customer reviews

Mardiah S.

9.1

/10

Reviewed 190 week(s) ago

Alhamdulillah dari 4 kamar hanya 1 yang kurang enak, kamar di pojok agak berbau kurang sedap, sarapan enak dan banyak serta pelayanan baik. Hanya sedikit kecewa, saya request untuk connecting room tapi tidak terpenuhi, minta kamar bersebelahan pun akhirnya mencar-mencar, dan minta untuk late check out karena late check in namun tidak terpenuhi juga. Semoga berikutnya bisa kembali ke hotel ini dengan pelayanan, kebersihan dan kebijakan yang lebih baik lagi.

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Lisdawaty J.

6.3

/10

Reviewed 190 week(s) ago

The room looks not cleaned. The glass near the mini pantry is quite thick and smells of cockroaches. Dirty glass. So it's not comfortable. Eating breakfast is also a concern. Afraid it's not clean Please pay attention to the cleanliness problem because guests want to sleep comfortably in clean room conditions.

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Muhammad A.

5.6

/10

Reviewed 191 week(s) ago

I found Cockroach in a bathroom, and there 's something in my room that I can't tell.

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Galuh S. H.

5.1

/10

Reviewed 192 week(s) ago

It says 4 stars but feels 1 star. Parking is paid per day. The air conditioner wasn't cold, only the wind came out until I had to move rooms, and even then my husband asked for it. If you borrow a spoon, you have to pay 15 thousand, he said, complete with a plate. The food doesn't taste 4 stars and the menu is the same in the corner near the bar. It says chicken opor but it's filled with meat.

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Accommodation's Reply

31 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Meyditha Puspa Kenaka Hotel Manager

Meliaki Siregar

5.2

/10

Reviewed 192 week(s) ago

Stay on Chinese New Year holidays, take a Suite room for 2 days. First, I was disappointed because the curtains were very thin, so the sunlight entered the room directly. Then the bathroom shower head was so low, that I couldn't take a shower. TV also most of the shows are not clear. Then the most disappointing thing is when we want to borrow plates and spoons, we are required to pay rent for these cutlery. It's just borrowing, usually in other hotels it's free to borrow cutlery. Then it was also very disappointing when I was about to leave the hotel, it turned out that the car park was paid for at this hotel. During my tour of several hotels, this is the first time I have found a paid hotel parking lot. You can be sure that this will be my last stay at the Banana Inn hotel. Because it's so disappointing.

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1 people find it helpful

Accommodation's Reply

26 Jan 2023

Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from the charge for borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager

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Putri W. S.

5.5

/10

Reviewed 192 week(s) ago

Menginap pada liburan Imlek ambil kamar suite 2 hari. Pertama sudah kecewa karna gorden sangat tipis, sehingga cahaya matahari langsung masuk ke kamar. Kemudian pancuran shower kamar mandi sangat rendah, sehingga saya tidak bisa mandi. TV juga sebagian besar acaranya tidak jernih. Kemudian yang paling mengecewakan di saat ingin meminjam piring dan sendok, kita diwajibkan membayar sewa untuk alat-alat makan tersebut. Itu cuma pinjam lho, biasanya di hotel-hotel lain bebas pinjam alat makan. Lalu sangat mengecewakan juga saat hendak keluar hotel, ternyata parkir mobil berbayar di hotel ini. Selama saya keliling beberapa hotel, baru kali ini juga menemuka parkiran hotel berbayar. Bisa dipastikan ini menginap saya terakhir di Banana Inn karena sangat mengecewakan.

3 people find it helpful

Accommodation's Reply

26 Jan 2023

Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager

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Arika H. H.

8.8

/10

Reviewed 193 week(s) ago

Strategic location, and the food is quite good.

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Accommodation's Reply

27 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned. Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Meyditha Puspa Then Hotel Manager

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Max E. M.

5.2

/10

Reviewed 193 week(s) ago

Old building, not well maintained. The quality of checking the cleanliness of the room is low, there are cobwebs in the bathroom. The sink is clogged and leaking. Central AC smells bad (like cigarettes) in non-smoking rooms.

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4 people find it helpful

Accommodation's Reply

26 Jan 2023

Dear Mr. Max, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what Mr. Max experienced. We will immediately evaluate your review from you, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager

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erwin y.

9.1

/10

Reviewed 194 week(s) ago

The receptionist is not friendly.

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Accommodation's Reply

11 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer

ERWIN M. A. K.

6.2

/10

Reviewed 194 week(s) ago

The room is big, the toiletries are not complete for a 4 star class, the warm water doesn't feel warm, the sink is clogged, the sofa is very crumpled, it's not suitable for the size of a 4 star hotel. The breakfast menu is not far from the menu in awe of the others. Swimming pool facilities are not given towels.

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3 people find it helpful

Accommodation's Reply

26 Jan 2023

Dear Mr. Erwin, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what happened to Mr. Erwin. We will immediately evaluate the review from Mr. Erwin, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager

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Verorisma

8.4

/10

Reviewed 195 week(s) ago

Kebersihan lantai kamar mandi, gorden, old furniture, AC kamar saya tidak bisa diatur. Seharusnya sudah bisa diperbaiki dengan meningkatnya occupancy. Variasi rasa makanan diimprove.

2 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement

Indra B.

9.7

/10

Reviewed 195 week(s) ago

Calm down, the waiter is polite.

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1 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement

Irma Y.

9.7

/10

Reviewed 195 week(s) ago

Thanks banana in hotel. Recommended anyway. There are many variations of the breakfast and the food is delicious, for those who are looking for a hotel for holidays and other things, please choose Banana in the hotel, guaranteed to feel at home.

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2 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement

Achmad S.

6.2

/10

Reviewed 195 week(s) ago

The drain in the bathroom is clogged. The bathtub lid has not been installed.

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1 people find it helpful

Accommodation's Reply

04 Jan 2023

Putri J. A.

8.5

/10

Reviewed 195 week(s) ago

Overall the hotel is good, the food has a lot of variety, the staff is friendly. Just input for parking, can you coordinate with the hotel again how good it is.

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3 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement

Islahudin

5.5

/10

Reviewed 195 week(s) ago

The room is not comfortable, the air conditioner can't be set at first it starts to smell because the carp is rotten in my opinion it smells from the carpet, the sofa is also not a recipe for sitting on it looks shabby and the lighting is lacking. The hotel feels horror.

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4 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement

Mahindra S.

8.5

/10

Reviewed 195 week(s) ago

Strategic location, if you want culinary, just leave a lot of restaurants

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1 people find it helpful

Accommodation's Reply

04 Jan 2023

Sri B. A.

6.1

/10

Reviewed 195 week(s) ago

The service is very unsatisfactory, the customer service is still very young, there are no attractive offers to the customer, especially on New Year's Eve they should provide more service, the breakfast menu is not attractive, the bathroom water is not hot, the TV is off, the location of the pool dirty and mossy pool. Immediate renovation so as not to close.

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Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement

Rafido A. W.

8.8

/10

Reviewed 196 week(s) ago

So far ok menginap di sini, cuma saya gak merasakan pelayanan bintang 4 dan harga high season dari reception nya. Baik waktu saya check in atau check out. Pelayanan paling ramah ada di bellboy dan bahkan masih lebih baik di waitress breakfast dibandingkan reception nya.

1 people find it helpful

Accommodation's Reply

04 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer

Roy S.

5.4

/10

Reviewed 196 week(s) ago

Terlalu old style untuk ukuran kamar Suites, tidak banyak yang bisa dinikmati.

1 people find it helpful

Accommodation's Reply

31 Dec 2022

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer

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