How many rooms are available at Banana Inn?

Banana Inn has 92 rooms in total.

Does Banana Inn provide parking?

Yes, Banana Inn provides parking. Please confirm details directly with the hotel.

Does Banana Inn have a swimming pool?

Yes, a swimming pool is available at Banana Inn.

Does Banana Inn provide early check-in?

Yes, early check-in is available at Banana Inn, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Banana Inn?

Banana Inn is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Banana Inn

Name: Banana Inn
Address: Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153, Jl Setiabudhi No 191 Bandung, Jawa Barat, 40153, Indonesia
Rating: 8.3

Hotels

8.3

/10

Very Good

6,284 reviews

What Guests Say About Their Stay

Andi A. N.

9.4

/ 10

Enjoy our stay, food and room.. Front office and security staff very helpful.. Price is not too expensive, location very strategic..

Dio J.

9.4

/ 10

Perfect for getaways, spending time on weekends and so on. The staff are friendly, too.

Cindy P.

9.4

/ 10

The hotel is a pleasant and friendly service, the atmosphere is beautiful and the officers are always available to help. Starting from the receptionist to the room boy and security, all are professional and give the best.

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AHNAF A. H.

9.4

/ 10

Nice, comfortable place, good food, really perfect, strategic location.

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Merly A. M.

8.5

/ 10

Have stayed at this hotel several times, because of friendly prices, plus friendly staff typical of Sundanese people. always smile. From us down in the lobby to the room, smile and help always and if lazy everywhere. Stay the way even though only with flip flops. To the front of the hotel turn right, just choose snacks. The famous cute pancake until Sundanese food is really good. Will always come back to this hotel again.

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In the Area

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Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Banana Inn is located in area / city Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Banana Inn

Now you can enjoy more benefits, including the option to pay near your stay date!

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Banana Inn

Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153

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Discover More About Banana Inn

Banana Inn offers a delightful escape in the heart of Jawa Barat, Indonesia, providing a comfortable and memorable stay for every traveler. Whether you're seeking a relaxing getaway or an adventure-filled vacation, Banana Inn is your perfect home away from home.

Banana Inn Location

Nestled in the vibrant area of Bandung, Banana Inn is conveniently situated at Jl Setiabudhi No 191 Bandung, Setiabudi, Bandung, Jawa Barat, Indonesia, 40153. This prime location places you just a short distance from the bustling city center, making it easy to explore all that Bandung has to offer. For those arriving by car, the hotel is easily accessible from major highways, and public transportation options are readily available, ensuring a smooth journey to your destination. The atmosphere surrounding Banana Inn is one of tranquil charm, offering a peaceful retreat from the everyday hustle while remaining close to popular attractions and local eateries. You'll find yourself within easy reach of Bandung's renowned shopping districts and cultural landmarks, allowing for effortless exploration.

Banana Inn Facilities & Services

Facilities for guests at Banana Inn are designed to enhance your comfort and enjoyment throughout your stay.

Enjoy a refreshing dip in our sparkling swimming pool, perfect for unwinding after a day of sightseeing.
Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
Maintain your fitness routine at our well-equipped fitness center.
For our younger guests, a dedicated children's play area ensures hours of fun and entertainment.
Indulge in a rejuvenating experience at our on-site spa and wellness center (additional charges may apply).
Take advantage of our convenient laundry services to keep your wardrobe fresh.
Secure your vehicle with our complimentary on-site parking facilities.
For added convenience, we offer a shuttle service to nearby shopping centers and popular hubs (operating hours and availability may vary).

The swimming pool is open daily from 7:00 AM to 7:00 PM. The fitness center is accessible from 6:00 AM to 9:00 PM. Please inquire at the front desk for specific operating hours of the spa and shuttle service.

Banana Inn Room Types

Discover a range of thoughtfully appointed accommodations, ensuring the perfect room type of Banana Inn suits your needs.

Deluxe Room:
Offering comfortable and stylish living spaces, these rooms are available with either a city view or a garden view. Non-smoking rooms are available upon request.
Executive Suite:
Experience enhanced luxury in our spacious Executive Suites, featuring separate living and sleeping areas. Some suites offer a city view and include a bathtub for added relaxation.
Family Room:
Ideal for families or larger groups, our Family Rooms provide ample space and comfortable bedding. These rooms typically offer a garden view and can accommodate multiple guests.

All rooms are designated as non-smoking to ensure a pleasant environment for all guests. Please note that while most rooms do not feature a bathtub, specific suites may offer this amenity. For guests traveling with their beloved pets, Banana Inn offers a limited number of pet-friendly rooms. An additional cleaning fee of PHP 500 per pet, per stay, will be applied. Please inform the hotel in advance if you plan to bring a pet.

Banana Inn Dining & Restaurants

Savor a delightful culinary journey at Banana Inn's on-site dining establishments.

The Banana Leaf Restaurant:
Our main restaurant offers a delectable breakfast buffet featuring a wide array of local and international dishes. Estimated price per person for breakfast is PHP 350. Operating hours: 6:30 AM - 10:30 AM.
Orchid Cafe:
Enjoy light snacks, pastries, and refreshing beverages at our cozy cafe. Perfect for a casual meeting or a relaxing break. Estimated price per person for a light meal is PHP 250. Operating hours: 10:00 AM - 6:00 PM.
Sunset Bar:
Unwind with a handcrafted cocktail or a selection of fine wines at our rooftop bar, offering stunning views of the Bandung skyline. Estimated price per person for drinks starts at PHP 300. Operating hours: 5:00 PM - 11:00 PM.

Banana Inn Nearby Attractions and Activities

Explore the vibrant surroundings of Banana Inn and discover the many attractions Bandung has to offer.

Gedung Sate:
A historic and iconic landmark of Bandung, known for its unique architecture and administrative significance.
Taman Hutan Raya Ir. H. Djuanda (Dago Pakar):
A vast forest park offering beautiful natural scenery, hiking trails, and historical caves.
Kawah Putih (White Crater):
A stunning volcanic crater lake with surreal turquoise waters, located a scenic drive from the city.
Trans Studio Bandung:
One of the largest indoor theme parks in Southeast Asia, offering thrilling rides and entertainment for all ages.
Cihampelas Walk:
A popular shopping street and mall complex, renowned for its trendy boutiques, local crafts, and diverse dining options.

If you are looking for other activities around Banana Inn, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Banana Inn from the Airport

Navigating your way to Banana Inn is straightforward, with several convenient options available. The airport transfer service of Banana Inn ensures a hassle-free arrival.

Hotel Private Airport Transfer:
For the utmost convenience, pre-book Banana Inn's private airport transfer service. Our friendly drivers will be waiting to greet you upon arrival and whisk you directly to the hotel. The estimated cost for this service is PHP 800.
Metered Taxi:
Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. The estimated travel time is 30-45 minutes, with a fare ranging from PHP 200 to PHP 300, depending on traffic.
Ride-hailing Service:
You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This offers a convenient and often cost-effective option. Estimated fare is between PHP 180 and PHP 280.
Public Transportation:
For the budget-conscious traveler, local buses or shuttles operate from the airport towards the city center. From there, you can take a local angkot (minibus) or another taxi to reach Banana Inn. This option requires more time and navigation.

For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Banana Inn

Room availability at Banana Inn ensures that your perfect getaway is just a booking away.

Prime Location:
Enjoy easy access to Bandung's key attractions, shopping, and dining.
Comfortable Accommodations:
Choose from a variety of well-appointed rooms and suites designed for your relaxation.
Excellent Facilities:
Make use of our swimming pool, fitness center, and other amenities to enhance your stay.
Delicious Dining:
Savor local and international flavors at our on-site restaurants and bar.
Friendly Service:
Our dedicated staff are committed to providing a warm and welcoming experience.

Booking Banana Inn is simple and convenient. We encourage you to explore the best deals and secure your preferred dates. Book budget hotels in Jawa Barat and experience the charm of Banana Inn. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Banana Inn

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

General

AC
Ballroom
Banquet
Cloakroom
Clothes dryer
Connecting rooms
Family room
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Smoke-free
Terrace

Hotel Services

Bellhop
Concierge
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter
Tours
Wedding service

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
Shower
TV

Business Facilities

Business center
Business facilities
Computer station
Conference hostess
Conference room
Meeting facilities
Photocopier
Projector

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
Breakfast
Buffet breakfast
Breakfast (surcharge)
Cafe
Early bird breakfast
Vegetarian meal

Transportation

Area shuttle with surcharge
Car rental
Secure parking
Shopping center shuttle
Shopping center shuttle (surcharge)
Theme park shuttle
Theme park shuttle (surcharge)

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Shops
Supermarket

Things to Do

Children play area
Entertainment for children
Garden
Outdoor pool

Connectivity

Internet point
Free WiFi
WiFi in public area (surcharge)
WiFi (surcharge)

Shuttle Service

Airport transfer (surcharge)
Train station pickup

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Kids and Pets

Highchairs

Accommodation Policy & General Information in Banana Inn

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Banana Inn	92
Number of floors in Banana Inn	5
Another facilities in Banana Inn	Ballroom, Banquet, Cloakroom, Clothes dryer, Connecting rooms

Frequently asked question in Banana Inn

What are available facilities at Banana Inn?

There are top facilites at Banana Inn such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Banana Inn?

The standard check-in time at Banana Inn is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Banana Inn provide breakfast?

Yes, Banana Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Banana Inn?

Banana Inn is a 4.0-star hotel.

How many floors does Banana Inn have?

Banana Inn has 5 floors.

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More Reviews from Other Guests in Banana Inn

Overall Ratings & Reviews Banana Inn

Traveloka (6,284)

8.3

Very Good

From 6,284 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.5

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Traveler Reviews Banana Inn

Number of reviews per page

Customer reviews

Mardiah S.

9.1

/10

Reviewed 173 week(s) ago

Alhamdulillah dari 4 kamar hanya 1 yang kurang enak, kamar di pojok agak berbau kurang sedap, sarapan enak dan banyak serta pelayanan baik. Hanya sedikit kecewa, saya request untuk connecting room tapi tidak terpenuhi, minta kamar bersebelahan pun akhirnya mencar-mencar, dan minta untuk late check out karena late check in namun tidak terpenuhi juga. Semoga berikutnya bisa kembali ke hotel ini dengan pelayanan, kebersihan dan kebijakan yang lebih baik lagi.

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Lisdawaty J.

6.3

/10

Reviewed 173 week(s) ago

The room looks not cleaned. The glass near the mini pantry is quite thick and smells of cockroaches. Dirty glass. So it's not comfortable. Eating breakfast is also a concern. Afraid it's not clean Please pay attention to the cleanliness problem because guests want to sleep comfortably in clean room conditions.

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Muhammad A.

5.6

/10

Reviewed 174 week(s) ago

I found Cockroach in a bathroom, and there 's something in my room that I can't tell.

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Galuh S. H.

5.1

/10

Reviewed 175 week(s) ago

It says 4 stars but feels 1 star. Parking is paid per day. The air conditioner wasn't cold, only the wind came out until I had to move rooms, and even then my husband asked for it. If you borrow a spoon, you have to pay 15 thousand, he said, complete with a plate. The food doesn't taste 4 stars and the menu is the same in the corner near the bar. It says chicken opor but it's filled with meat.

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Accommodation's Reply

31 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Meyditha Puspa Kenaka Hotel Manager

Meliaki Siregar

5.2

/10

Reviewed 175 week(s) ago

Stay on Chinese New Year holidays, take a Suite room for 2 days. First, I was disappointed because the curtains were very thin, so the sunlight entered the room directly. Then the bathroom shower head was so low, that I couldn't take a shower. TV also most of the shows are not clear. Then the most disappointing thing is when we want to borrow plates and spoons, we are required to pay rent for these cutlery. It's just borrowing, usually in other hotels it's free to borrow cutlery. Then it was also very disappointing when I was about to leave the hotel, it turned out that the car park was paid for at this hotel. During my tour of several hotels, this is the first time I have found a paid hotel parking lot. You can be sure that this will be my last stay at the Banana Inn hotel. Because it's so disappointing.

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1 people find it helpful

Accommodation's Reply

26 Jan 2023

Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from the charge for borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager

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Putri W. S.

5.5

/10

Reviewed 175 week(s) ago

Menginap pada liburan Imlek ambil kamar suite 2 hari. Pertama sudah kecewa karna gorden sangat tipis, sehingga cahaya matahari langsung masuk ke kamar. Kemudian pancuran shower kamar mandi sangat rendah, sehingga saya tidak bisa mandi. TV juga sebagian besar acaranya tidak jernih. Kemudian yang paling mengecewakan di saat ingin meminjam piring dan sendok, kita diwajibkan membayar sewa untuk alat-alat makan tersebut. Itu cuma pinjam lho, biasanya di hotel-hotel lain bebas pinjam alat makan. Lalu sangat mengecewakan juga saat hendak keluar hotel, ternyata parkir mobil berbayar di hotel ini. Selama saya keliling beberapa hotel, baru kali ini juga menemuka parkiran hotel berbayar. Bisa dipastikan ini menginap saya terakhir di Banana Inn karena sangat mengecewakan.

3 people find it helpful

Accommodation's Reply

26 Jan 2023

Hello There, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying and providing a review on the Traveloka site. Guest satisfaction is our priority. It is very proud if we can provide good service and products to you. Sorry for the inconvenience if our management policy for charging food equipment and paid parking is not pleasing to you. Yesterday there was a special policy for you to free us from borrowing cutlery. And we will convey your complaint to management so that it can be taken into consideration. We will further evaluate things that you still feel are lacking regarding rooms and crossings by security guards. Thank you for the suggestions and criticisms which of course helped build the Banana Inn Hotel and Spa even better. Hopefully we can serve you in the future. Regards, Meyditha Puspa Then Hotel Manager

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Arika H. H.

8.8

/10

Reviewed 177 week(s) ago

Strategic location, and the food is quite good.

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Accommodation's Reply

27 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned. Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Meyditha Puspa Then Hotel Manager

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Max E. M.

5.2

/10

Reviewed 177 week(s) ago

Old building, not well maintained. The quality of checking the cleanliness of the room is low, there are cobwebs in the bathroom. The sink is clogged and leaking. Central AC smells bad (like cigarettes) in non-smoking rooms.

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4 people find it helpful

Accommodation's Reply

26 Jan 2023

Dear Mr. Max, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what Mr. Max experienced. We will immediately evaluate your review from you, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager

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erwin y.

9.1

/10

Reviewed 178 week(s) ago

The receptionist is not friendly.

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Accommodation's Reply

11 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these metters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer

ERWIN M. A. K.

6.2

/10

Reviewed 178 week(s) ago

The room is big, the toiletries are not complete for a 4 star class, the warm water doesn't feel warm, the sink is clogged, the sofa is very crumpled, it's not suitable for the size of a 4 star hotel. The breakfast menu is not far from the menu in awe of the others. Swimming pool facilities are not given towels.

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3 people find it helpful

Accommodation's Reply

26 Jan 2023

Dear Mr. Erwin, Warm greetings from Banana Inn Hotel and Spa. Thank you for staying at our hotel and we also apologize for what happened to Mr. Erwin. We will immediately evaluate the review from Mr. Erwin, hopefully Banana Inn Hotel and Spa will be even better in providing products to guests. We hope to serve you again in the future. Regards, Meyditha Puspa Then Hotel Manager

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Verorisma

8.4

/10

Reviewed 178 week(s) ago

Kebersihan lantai kamar mandi, gorden, old furniture, AC kamar saya tidak bisa diatur. Seharusnya sudah bisa diperbaiki dengan meningkatnya occupancy. Variasi rasa makanan diimprove.

2 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement

Indra B.

9.7

/10

Reviewed 178 week(s) ago

Calm down, the waiter is polite.

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1 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement

Irma Y.

9.7

/10

Reviewed 178 week(s) ago

Thanks banana in hotel. Recommended anyway. There are many variations of the breakfast and the food is delicious, for those who are looking for a hotel for holidays and other things, please choose Banana in the hotel, guaranteed to feel at home.

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2 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement

Achmad S.

6.2

/10

Reviewed 178 week(s) ago

The drain in the bathroom is clogged. The bathtub lid has not been installed.

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1 people find it helpful

Accommodation's Reply

04 Jan 2023

Putri J. A.

8.5

/10

Reviewed 178 week(s) ago

Overall the hotel is good, the food has a lot of variety, the staff is friendly. Just input for parking, can you coordinate with the hotel again how good it is.

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3 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, Thank you for taking the time to write a review about your recent stay at Banana Inn Hotel and Spa Bandung. I am glad to read that you enjoyed your stay with us and please be assured that we are working in the improvements that you have mentioned Your positive feedback is highly appreciated and rewarding for us, as we strive to continuous improve and deliver memorable and fulfilling experience. Best Regards, Baim Front Office Departement

Islahudin

5.5

/10

Reviewed 178 week(s) ago

The room is not comfortable, the air conditioner can't be set at first it starts to smell because the carp is rotten in my opinion it smells from the carpet, the sofa is also not a recipe for sitting on it looks shabby and the lighting is lacking. The hotel feels horror.

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4 people find it helpful

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement

Mahindra S.

8.5

/10

Reviewed 178 week(s) ago

Strategic location, if you want culinary, just leave a lot of restaurants

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1 people find it helpful

Accommodation's Reply

04 Jan 2023

Sri B. A.

6.1

/10

Reviewed 179 week(s) ago

The service is very unsatisfactory, the customer service is still very young, there are no attractive offers to the customer, especially on New Year's Eve they should provide more service, the breakfast menu is not attractive, the bathroom water is not hot, the TV is off, the location of the pool dirty and mossy pool. Immediate renovation so as not to close.

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Find this review helpful?

Accommodation's Reply

06 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Baim Front Office Departement

Rafido A. W.

8.8

/10

Reviewed 179 week(s) ago

So far ok menginap di sini, cuma saya gak merasakan pelayanan bintang 4 dan harga high season dari reception nya. Baik waktu saya check in atau check out. Pelayanan paling ramah ada di bellboy dan bahkan masih lebih baik di waitress breakfast dibandingkan reception nya.

1 people find it helpful

Accommodation's Reply

04 Jan 2023

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer

Roy S.

5.4

/10

Reviewed 179 week(s) ago

Terlalu old style untuk ukuran kamar Suites, tidak banyak yang bisa dinikmati.

1 people find it helpful

Accommodation's Reply

31 Dec 2022

Warmest Greetings from Banana Inn Hotel and Spa Bandung, First of all, on behalf of Myself and Management please accept my big apologize for the inconvenient that occur during your stay, and we already took immediate action regarding these matters so that it wont happen again in the future. Thank your for your critical input and it is highly appreciated and make us to be able to improve our Hotel performances quality to be better. And it would be an honor to welcome you back to Banana Inn in the near future. Best Regards, Nindya Rizqy Shivany Guest Relation Officer

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.