D'Carol Hotel Surabaya

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8.4
/10
Very Good
1,742 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
Sometimes we need a little time away from our tiring routines. Last weekend, I decided to take a short staycation at Hotel D'Carol Surabaya. Initially, I was just looking for a place to rest for a while. However, the experience of staying here gave me a new perspective. When I first entered the room, the thing I felt most was the comfort. The atmosphere was calm, clean, and perfect for relaxing from all the work deadlines. The staff was also very friendly, making the hotel feel warm and homey. Hotel D'Carol gave me a space to dialogue with myself, rethink my life's priorities, and of course, enjoy quality time with my partner without interruption. It turns out, happiness doesn't have to be about traveling far. Sometimes, just changing places is all it takes to see things from a fresh perspective. What about you, what's the most important thing you look for when choosing a hotel for a staycation? Is it the comfort of the bed, the cleanliness, or the vibe of the environment? Tell us in the comments! 👇
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Miia M.

9.4
/ 10
Absolutely love it. Spacious rooms, complete amenities, friendly staff who are willing to listen. The AC is super cold. Every time I go to Surabaya, I definitely stay here 😇
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R***o

9.4
/ 10
Have stayed here twice. Highly recommended for train users who get off at Pasarturi Station. Close access, large safe parking, and spacious, comfortable, and clean rooms at affordable prices.
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Addinul Q.

9.4
/ 10
From the outside it looks small. Once inside it is very spacious. Clean and comfortable. Friendly staff. Honestly for those who want to transit in Surabaya. This hotel is highly recommended
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Chairunisa C.

9.7
/ 10
Hotel yang termasuk kondisi baik dan pelayanan yang baik. Kamar bersih, semua fasilitas di kamar bisa digunakan. Saya dari Malang menginap beberapa hari di D'carol Hotel sangat memuaskan. Lanjutkan pelayanan terbaik dari kalian yaa D'carol Hotel 🤗
In the Area
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Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172

Main Facilities

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Laundry service
Restaurant
Elevator
AC
Heater
ATM/Banking
note: hotel was previously named D'Carol Hotel D'Carol Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around D'Carol Hotel Surabaya

Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172
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Lobby D'Carol Hotel Surabaya
Lobby 2 D'Carol Hotel Surabaya

Discover More About D'Carol Hotel Surabaya

Welcome to Surabaya, Indonesia! If you're planning a trip to Jawa Timur and looking for a comfortable and convenient place to stay, D'Carol Hotel Surabaya is a fantastic option. This hotel offers a blend of modern amenities and local charm, making it a great base for exploring the vibrant city. Whether you're a seasoned traveler or new to Indonesia, D'Carol Hotel Surabaya aims to provide a memorable experience.

The Charm of D'Carol Hotel Surabaya

Rates at D'Carol Hotel Surabaya start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of D'Carol Hotel Surabaya

D'Carol Hotel Surabaya is situated in the bustling city of Surabaya, Jawa Timur. Located at Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172, the hotel offers a strategic position for both business and leisure travelers. It's conveniently located approximately 30 minutes from Juanda International Airport (SUB), making your arrival and departure as smooth as possible. The surrounding area is known for its dynamic atmosphere, with a good mix of local eateries and shops. While not directly on a tram line like Melbourne's CBD, Surabaya has a developing public transport network, and the hotel is well-connected by major roads, making it easy to navigate the city. For those who prefer to drive, parking facilities are available, and it's a good starting point for exploring the wider Jawa Timur region by car.

Guest Facilities and Services at D'Carol Hotel Surabaya

Guest facilities at D'Carol Hotel Surabaya are designed to ensure a comfortable and hassle-free stay. You'll find essential amenities that cater to the needs of modern travelers. Enjoy complimentary Wi-Fi throughout the hotel, perfect for staying connected. The 24-hour front desk is always ready to assist with any queries or requests, providing that extra layer of security and convenience, much like the friendly service you'd expect in Australia. While specific details on breakfast pricing and operating hours can vary, the hotel typically offers dining options that aim to satisfy, potentially including local Indonesian breakfast buffets or simpler continental choices. For those who like to stay active, inquire about fitness facilities. Secure luggage storage is also available, allowing you to explore the city freely before check-in or after check-out.

Room Information and Stay Experience at D'Carol Hotel Surabaya

D'Carol Hotel Surabaya offers a range of rooms designed to provide a restful retreat after a day of exploring. The room types of D'Carol Hotel Surabaya are varied to accommodate different traveler needs. Each room is appointed with comfort in mind, featuring clean and well-maintained spaces. You can expect comfortable bedding, ensuring a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature, a crucial feature for any traveler. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room sizes and names are best confirmed directly, the focus is on providing a clean, comfortable, and functional environment for your stay.

Recommended Nearby Dining and Cafes around D'Carol Hotel Surabaya

Surabaya boasts a rich culinary scene, and D'Carol Hotel Surabaya is well-positioned to let you experience it. You'll find a variety of local eateries and cafes within easy reach, offering everything from authentic Indonesian dishes to international flavors. Imagine starting your day with a strong cup of local coffee, perhaps accompanied by a delicious Indonesian breakfast spread, or finding a cozy spot for lunch. The area around the hotel is alive with culinary possibilities, from bustling street food stalls to more established restaurants. Exploring the local food culture is a highlight of any trip to Surabaya, and this hotel provides a convenient gateway to those delicious discoveries.

Popular Attractions and Activities near D'Carol Hotel Surabaya

Surabaya offers a wealth of attractions for every type of traveler. Explore the historic Sampoerna Museum, a fascinating glimpse into the city's past. Take a stroll through the vibrant Chinatown (Kya Kya Kembang Jepun) for a sensory overload of sights, sounds, and smells. Visit the majestic Masjid Al-Akbar, one of the largest mosques in Southeast Asia. For a touch of nature and relaxation, the Mangrove Forest Education Center provides a unique ecological experience. Don't miss the opportunity to explore the Tugu Pahlawan (Heroes Monument), a significant landmark commemorating Indonesia's struggle for independence. If you are looking for other activities around D'Carol Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to D'Carol Hotel Surabaya from the Airport

Navigating your journey from Juanda International Airport (SUB) to D'Carol Hotel Surabaya is straightforward. The airport transfer service of D'Carol Hotel Surabaya is accessible via several convenient options. To understand how to get to D'Carol Hotel Surabaya, consider the following:

  • Airport Link Trains: Check for any available airport train services that connect to the city center, from where you can take a short taxi or rideshare.
  • Airport Shuttle Buses: Look for official airport shuttle bus services that may have routes heading towards the city or specific areas near the hotel.
  • Public Metered Taxis: Official airport taxi stands are readily available. Ensure the meter is used for a fair fare.
  • Rideshare Services: You can also arrange for a pick-up with a rideshare service via their mobile applications.

For a seamless journey, consider booking your Airport transfer service in advance or upon arrival.

Summary of Why You Should Choose D'Carol Hotel Surabaya

D'Carol Hotel Surabaya stands out as an excellent choice for your stay in Jawa Timur. Its prime location, commitment to guest comfort, and accessible amenities make it a top pick. Here’s why you should consider it:

  • Convenient Location: Easy access to city attractions and transport links.
  • Comfortable Accommodation: Clean, well-equipped rooms with modern climate control.
  • Friendly Service: A 24-hour front desk ready to assist you.
  • Value for Money: Competitive rates, especially with new user promotions.

Ready to experience Surabaya? Book budget hotels in Jawa Timur and secure your stay at D'Carol Hotel Surabaya today. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans!

All facilities in D'Carol Hotel Surabaya

Lobby D'Carol Hotel Surabaya
Lobby
Exterior D'Carol Hotel Surabaya
Exterior
Bedroom D'Carol Hotel Surabaya
Bedroom
Others D'Carol Hotel Surabaya
Others
In-room Bathroom D'Carol Hotel Surabaya
In-room Bathroom

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

General

  • AC
  • Heater
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities

In-room Facilities

  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in D'Carol Hotel Surabaya

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at D'Carol Hotel Surabaya
130
Number of floors in D'Carol Hotel Surabaya
1
Another facilities in D'Carol Hotel Surabaya
TV lounge, Free WiFi, AC, Heater, Smoking area

Frequently asked questions about D'Carol Hotel Surabaya

What is normal check-in & check-out time at D'Carol Hotel Surabaya?
The standard check-in time at D'Carol Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of D'Carol Hotel Surabaya?
D'Carol Hotel Surabaya has a 3.0-star rating.
How many floors does D'Carol Hotel Surabaya have?
D'Carol Hotel Surabaya has 1.
How many rooms are available at D'Carol Hotel Surabaya?
D'Carol Hotel Surabaya has 130.
Does D'Carol Hotel Surabaya have parking?
Yes, D'Carol Hotel Surabaya does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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D'Carol Hotel Surabaya reviews and ratings

8.4
Very Good
From 1,742 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about D'Carol Hotel Surabaya
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Bedroom (125)
Staff Friendliness (97)
Ambiance (92)
Bathroom (84)
Accessibility (82)
Distance to City Center (74)
Room Space (70)
Surroundings (61)
Wifi (55)
Check-in/out Time (54)
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Traveller Reviews D'Carol Hotel Surabaya

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40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 day(s) ago
Dirty sheets, AC not cold, stuffy room.
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T***i
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Business
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6.0
/10
Reviewed 3 week(s) ago
The blanket and pillowcases were dirty and stained. The AC was noisy and there was no remote.
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Cika D.
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9.4
/10
Reviewed 3 week(s) ago
Staying here is incredibly comfortable. Perfect for those looking for a quick break from the hustle and bustle of Surabaya.
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A***h
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Staycation
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10.0
/10
Reviewed 5 week(s) ago
Clean, fragrant rooms, pocket-friendly prices.
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1 people find it helpful
Anton P.
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5.0
/10
Reviewed 5 week(s) ago
The bedsheets were stained with stains, including old blood stains.
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1 people find it helpful
c***s
icon-origin-TRAVELOKA
6.0
/10
Reviewed 5 week(s) ago
There were many small cockroaches under the blankets even though the bed hadn't been used. The linens were worn out. You could hear other people singing dangdut all night because the room wasn't soundproof.
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D***n
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5.3
/10
Reviewed 6 week(s) ago
The AC wasn't cold, there were cockroaches in the bathroom, and the bed sheets were full of stains.
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1 people find it helpful
f***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
The staff was friendly, but we were a bit disappointed the first night we stayed in a room with a leaking AC. The AC setting was only set to 16°, and we couldn't lower the temperature. There were only a few TV channels. After reporting this, we were moved to the next room, which was quite good: the AC didn't leak, the temperature was moderate, and there were plenty of TV channels to choose from. The location is below the wholesale center and close to Pasar Turi, making it perfect for those who want to buy in bulk. The downside is that it's hard to find comfortable food stalls around the hotel, other than street vendors.
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3 people find it helpful
Tri h.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I often stay here when I'm in Surabaya. The rooms are spacious and clean, and all the amenities are good.
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1 people find it helpful
Doni P.
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5.7
/10
Reviewed 10 week(s) ago
There were small cockroaches on the bed and in the closet. The bathroom floor was slippery and flooded. The bathroom was very dirty. The headboard light was out. The AC wasn't cooling; I contacted the team, but they set the temperature to the maximum. The bedsheets hadn't been changed. Room 216
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1 people find it helpful
i***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Okay, everything's fine. Just the sheets need to be at least clean.
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2 people find it helpful
F***y
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Staycation
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8.5
/10
Reviewed 11 week(s) ago
Friendly service, strategic location and okay rooms.
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Dessy S. L.
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9.7
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the environment is clean, the rooms are spacious and clean, and of course it is right in the largest wholesale center area in East Java.
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S***Y
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8.1
/10
Reviewed 11 week(s) ago
In the future, maybe the sheets and towels will be so there are no stains.
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EKO W. I.
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Business
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8.2
/10
Reviewed 12 week(s) ago
Overall satisfied with the service
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A***a
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8.1
/10
Reviewed 14 week(s) ago
For the standard price, it's okay, but maybe the level of cleanliness of the sheets or blankets is not very clean, as there are still stains.
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1 people find it helpful
Verified Traveler
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
Let the stars explain 😍
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2 people find it helpful
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mirna E.
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Leisure
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9.4
/10
Reviewed 14 week(s) ago
Clean and strategic hotel, exit the lobby directly to Tunjungan Mall.
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A***n
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Business
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5.8
/10
Reviewed 15 week(s) ago
The bed sheets had lots of yellow spots, like blood stains, maybe there was a guest on her period.
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Y***e
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10.0
/10
Reviewed 16 week(s) ago
Clean and comfortable. The area is close to everything.
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1 people find it helpful
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Bedroom 4 D'Carol Hotel Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.