D'Carol Hotel Surabaya

Hotels
8.3
/10
Very Good
1,643 reviews

What Guests Say About Their Stay

Miia M.

9.4
/ 10
Absolutely love it. Spacious rooms, complete amenities, friendly staff who are willing to listen. The AC is super cold. Every time I go to Surabaya, I definitely stay here 😇
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R***o

9.4
/ 10
Have stayed here twice. Highly recommended for train users who get off at Pasarturi Station. Close access, large safe parking, and spacious, comfortable, and clean rooms at affordable prices.
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Addinul Q.

9.4
/ 10
From the outside it looks small. Once inside it is very spacious. Clean and comfortable. Friendly staff. Honestly for those who want to transit in Surabaya. This hotel is highly recommended
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Chairunisa C.

9.7
/ 10
Hotel yang termasuk kondisi baik dan pelayanan yang baik. Kamar bersih, semua fasilitas di kamar bisa digunakan. Saya dari Malang menginap beberapa hari di D'carol Hotel sangat memuaskan. Lanjutkan pelayanan terbaik dari kalian yaa D'carol Hotel 🤗

Nanda

9.4
/ 10
The staff are all friendly, the room conditions are also really good, all the facilities are good, next time I go to Surabaya I want to stay here again🫰🏻
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In the Area
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Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named D'Carol Hotel D'Carol Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around D'Carol Hotel Surabaya

Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172
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Lobby D'Carol Hotel Surabaya
Lobby 2 D'Carol Hotel Surabaya

Discover More About D'Carol Hotel Surabaya

Discover Your Perfect Stay at D'Carol Hotel Surabaya

Welcome to D'Carol Hotel Surabaya, your premier destination for an unforgettable experience in the vibrant heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, D'Carol Hotel Surabaya offers a harmonious blend of comfort, convenience, and exceptional service, ensuring every moment of your stay is truly special. Room rates at D'Carol Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

D'Carol Hotel Surabaya Location

D'Carol Hotel Surabaya is strategically situated in the bustling city of Surabaya, Jawa Timur. Located at Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172, the hotel provides easy access to the city's key business districts and popular attractions. It is approximately a 30-minute drive from Juanda International Airport (SUB), making it a convenient choice for travelers. The surrounding area offers a dynamic atmosphere, with a variety of local eateries and shops just a short stroll away, perfect for those who wish to immerse themselves in the local culture and flavors.

D'Carol Hotel Surabaya Facilities & Services

Facilities for guests at D'Carol Hotel Surabaya are designed to enhance your comfort and convenience throughout your stay.
  • Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Stay active and energized at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
  • Indulge in a relaxing experience at our on-site spa, offering various treatments from 10:00 AM to 8:00 PM (additional charges apply).
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • For business travelers, our meeting rooms and business center are equipped to meet your professional needs.
  • Families will appreciate our dedicated children's play area, ensuring fun for the little ones.
  • Secure and convenient free parking is available for all guests.

D'Carol Hotel Surabaya Room Types

Explore a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of D'Carol Hotel Surabaya include options for every preference.
  • Deluxe Room:

    Offering comfortable city views, these rooms are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Room:

    Enjoy enhanced amenities and spacious layouts with city views. Available in smoking and non-smoking configurations, with some rooms equipped with a bathtub.
  • Suite:

    For an elevated experience, our Suites provide ample space, premium furnishings, and stunning city views. These rooms are non-smoking and include a luxurious bathtub.
  • Family Room:

    Ideal for groups or families traveling together, these rooms offer generous space and comfort, with city views and non-smoking options. A bathtub is available in select Family Rooms.
D'Carol Hotel Surabaya is not a pet-friendly hotel.

D'Carol Hotel Surabaya Dining & Restaurants

Savor a delightful culinary journey at D'Carol Hotel Surabaya's dining venues, offering a variety of flavors to please every palate.
  • The Emerald Restaurant:

    Our main restaurant serves a delectable breakfast buffet daily from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. Lunch and dinner offer an à la carte menu featuring international and local Indonesian cuisine. Lunch is served from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM.
  • The Sapphire Lounge:

    Relax and unwind at our cozy lounge, perfect for enjoying coffee, tea, and light snacks. Open from 10:00 AM to 11:00 PM.

D'Carol Hotel Surabaya Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding D'Carol Hotel Surabaya.
  • Tugu Pahlawan (Heroes Monument):

    A significant historical landmark commemorating the heroes of the Battle of Surabaya.
  • House of Sampoerna:

    Explore the history of Indonesian clove cigarettes and admire the colonial architecture.
  • Surabaya Town Square (Sutos):

    A popular lifestyle and entertainment complex offering shopping, dining, and recreational activities.
  • Monumen Kapal Selam (Submarine Monument):

    Visit a decommissioned Russian submarine that has been converted into a museum.
  • Ampel Mosque and Old City:

    Experience the spiritual heart of Surabaya and wander through the historic Arab quarter.
If you are looking for other activities around D'Carol Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to D'Carol Hotel Surabaya from the Airport

Navigating your way to D'Carol Hotel Surabaya is straightforward, with several convenient options available. The airport transfer service of D'Carol Hotel Surabaya ensures a smooth arrival.
  • Taxi:

    Metered taxis are readily available at Juanda International Airport (SUB). The estimated fare to D'Carol Hotel Surabaya is around PHP 300-400, with a travel time of approximately 30 minutes depending on traffic.
  • Ride-hailing Service:

    You can book a ride through popular ride-hailing apps for a convenient and often cost-effective journey. Prices are comparable to metered taxis.
  • Hotel Private Transfer:

    For a seamless and personalized experience, D'Carol Hotel Surabaya offers a private airport transfer service. Please contact the hotel in advance to arrange this service. This option provides peace of mind and direct transport to your accommodation. You can also explore various airport transfer services for your convenience.

Summary of Why You Should Choose to Stay at D'Carol Hotel Surabaya

Choosing D'Carol Hotel Surabaya means opting for a memorable and comfortable stay in the heart of Jawa Timur. With excellent Room availability at D'Carol Hotel Surabaya, you are sure to find the perfect accommodation for your needs.
  • Prime Location:

    Conveniently situated with easy access to key city attractions and business hubs.
  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, and dining options.
  • Comfortable Rooms:

    A variety of well-appointed rooms designed for relaxation and productivity.
  • Exceptional Service:

    Our dedicated staff are committed to making your stay pleasant and hassle-free.
  • Value for Money:

    Competitive rates and special offers make D'Carol Hotel Surabaya an attractive choice.
Experience the best of Surabaya by Booking D'Carol Hotel Surabaya today. For great deals and easy reservations, visit Traveloka. You can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices through Traveloka.

All facilities in D'Carol Hotel Surabaya

Common Space D'Carol Hotel Surabaya
Common Space
Lobby D'Carol Hotel Surabaya
Lobby
Exterior D'Carol Hotel Surabaya
Exterior
Bedroom D'Carol Hotel Surabaya
Bedroom
In-room Bathroom D'Carol Hotel Surabaya
In-room Bathroom

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Heater
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in D'Carol Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at D'Carol Hotel Surabaya
130
Number of floors in D'Carol Hotel Surabaya
1
Another facilities in D'Carol Hotel Surabaya
Room service, WiFi in public area, Heater, Non-smoking room, Smoking area

Frequently asked question in D'Carol Hotel Surabaya

What are available facilities at D'Carol Hotel Surabaya?
There are top facilites at D'Carol Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at D'Carol Hotel Surabaya?
The standard check-in time at D'Carol Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of D'Carol Hotel Surabaya?
D'Carol Hotel Surabaya is a 3.0-star hotel.
How many floors does D'Carol Hotel Surabaya have?
D'Carol Hotel Surabaya has 1 floors.
How many rooms are available at D'Carol Hotel Surabaya?
D'Carol Hotel Surabaya has 130 rooms in total.
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More Reviews from Other Guests in D'Carol Hotel Surabaya

8.3
Very Good
From 1,643 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about D'Carol Hotel Surabaya
All
Bedroom (109)
Staff Friendliness (88)
Ambiance (79)
Accessibility (76)
Bathroom (74)
Distance to City Center (66)
Room Space (63)
Surroundings (53)
Wifi (48)
Check-in/out Time (48)
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Traveler Reviews D'Carol Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
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Yossuriadi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
For that price, the hotel is good.
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Yossuriadi
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10.0
/10
Reviewed 5 day(s) ago
For the price, the hotel is good.
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K***n
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5.6
/10
Reviewed 1 week(s) ago
Not the first option. They hide the dirty linen from the bed and hairy stuff is there like it wasn't clean before.
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Miia M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Absolutely love it. Spacious rooms, complete amenities, friendly staff who are willing to listen. The AC is super cold. Every time I go to Surabaya, I definitely stay here 😇
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O***t
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5.0
/10
Reviewed 2 week(s) ago
I checked in just 5 minutes, checked out, and moved on. It was the dirtiest hotel I've ever been in. Cockroaches everywhere.
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N***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel is quite good, only the cleanliness of the room is less than satisfactory because the bed sheets still have yellow spots and the pillowcases look dirty brown, and the towels are not very clean.
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M***M
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Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
The sheets looked dirty and hadn't been changed, and the towels were also dirty. They were unfit for use. There were many yellow stains on the towels and sheets.
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S***n
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Transit
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8.5
/10
Reviewed 3 week(s) ago
Easy check-in and check-out. Privacy guaranteed, staff incredibly friendly.
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1 people find it helpful
C***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room was nice. We called the hotel to confirm our arrival, as we were checking in early in the morning. The front desk staff was very welcoming. Cleanliness was good, and the AC was very cold. Thank you dcarol. If we stay again, I recommend this hotel.
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R***h
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Transit
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6.2
/10
Reviewed 5 week(s) ago
The hotel staff was friendly and the room didn't smell of cigarettes. However, the sheets and bedcover were dirty and stained.
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e***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The room is spacious, and it's close to the city and the train station. However, the cleanliness could be improved. The sheets, pillowcases, and towels could also be changed. The floor in the room and bathroom were also dirty. I'll stay here again next time I'm in Surabaya.
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1 people find it helpful
4***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Quite satisfied starting from the room, the service is all good.
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C***y
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Transit
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9.1
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, and the chat service was excellent, responding promptly and informative. The room was in good condition, with a few yellow stains on the blanket, but overall, it was clean and well-equipped. It's very close to the station. The strategic location makes it convenient. I had a very good experience and highly recommended.
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1 people find it helpful
g***s
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10.0
/10
Reviewed 8 week(s) ago
Nice and clean place. Perfect for a vacation.
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Junior P.
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9.4
/10
Reviewed 9 week(s) ago
Spacious and clean rooms. Perfect accommodation for an overnight stay in North Surabaya.
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1 people find it helpful
E***Y
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Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The staff is nice, the service is as usual, only the cleanliness is lacking, the floor is sticky and leaves marks on the feet, the mattress for sleeping is dull, the sheets are dirty and have lots of dirt spots, the bathroom smells even though it has just arrived and has not been used. The spacious room is suitable for those with children, the AC is cold but the temperature cannot be changed because it is already one remote with the lights.
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S***a
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6.9
/10
Reviewed 10 week(s) ago
The room is spacious, but unfortunately, the cleanliness is lacking. The room I stayed in yesterday had stained sheets, and cobwebs in the corners, as if the room hadn't been occupied for a long time. Hopefully, the cleanliness can be improved.
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2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel is nice, clean outside, strategic location, friendly staff.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Close to the station... If Grab takes too long, walking straight to the station is no problem.
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K***h
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
Best hotel, cheap, city center, and near Pasar Turi Station
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1 people find it helpful
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Bedroom 4 D'Carol Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 1,643 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.3

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about D'Carol Hotel Surabaya
All
Bedroom (109)
Staff Friendliness (88)
Ambiance (79)
Accessibility (76)
Bathroom (74)
Distance to City Center (66)
Room Space (63)
Surroundings (53)
Wifi (48)
Check-in/out Time (48)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews D'Carol Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Yossuriadi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
For that price, the hotel is good.
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Find this review helpful?
Profile Picture
Yossuriadi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
For the price, the hotel is good.
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K***n
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 1 week(s) ago
Not the first option. They hide the dirty linen from the bed and hairy stuff is there like it wasn't clean before.
Find this review helpful?
Miia M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Absolutely love it. Spacious rooms, complete amenities, friendly staff who are willing to listen. The AC is super cold. Every time I go to Surabaya, I definitely stay here 😇
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O***t
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
I checked in just 5 minutes, checked out, and moved on. It was the dirtiest hotel I've ever been in. Cockroaches everywhere.
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N***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel is quite good, only the cleanliness of the room is less than satisfactory because the bed sheets still have yellow spots and the pillowcases look dirty brown, and the towels are not very clean.
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
The sheets looked dirty and hadn't been changed, and the towels were also dirty. They were unfit for use. There were many yellow stains on the towels and sheets.
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S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Easy check-in and check-out. Privacy guaranteed, staff incredibly friendly.
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1 people find it helpful
C***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The room was nice. We called the hotel to confirm our arrival, as we were checking in early in the morning. The front desk staff was very welcoming. Cleanliness was good, and the AC was very cold. Thank you dcarol. If we stay again, I recommend this hotel.
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R***h
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
The hotel staff was friendly and the room didn't smell of cigarettes. However, the sheets and bedcover were dirty and stained.
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e***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
The room is spacious, and it's close to the city and the train station. However, the cleanliness could be improved. The sheets, pillowcases, and towels could also be changed. The floor in the room and bathroom were also dirty. I'll stay here again next time I'm in Surabaya.
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1 people find it helpful
4***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Quite satisfied starting from the room, the service is all good.
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C***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, and the chat service was excellent, responding promptly and informative. The room was in good condition, with a few yellow stains on the blanket, but overall, it was clean and well-equipped. It's very close to the station. The strategic location makes it convenient. I had a very good experience and highly recommended.
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1 people find it helpful
g***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice and clean place. Perfect for a vacation.
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Junior P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Spacious and clean rooms. Perfect accommodation for an overnight stay in North Surabaya.
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1 people find it helpful
E***Y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The staff is nice, the service is as usual, only the cleanliness is lacking, the floor is sticky and leaves marks on the feet, the mattress for sleeping is dull, the sheets are dirty and have lots of dirt spots, the bathroom smells even though it has just arrived and has not been used. The spacious room is suitable for those with children, the AC is cold but the temperature cannot be changed because it is already one remote with the lights.
Read More
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S***a
icon-origin-TRAVELOKA
6.9
/10
Reviewed 10 week(s) ago
The room is spacious, but unfortunately, the cleanliness is lacking. The room I stayed in yesterday had stained sheets, and cobwebs in the corners, as if the room hadn't been occupied for a long time. Hopefully, the cleanliness can be improved.
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2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel is nice, clean outside, strategic location, friendly staff.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Close to the station... If Grab takes too long, walking straight to the station is no problem.
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K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Best hotel, cheap, city center, and near Pasar Turi Station
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1 people find it helpful
Number of reviews per page
20
40