Does D'Carol Hotel Surabaya provide parking?

Yes, D'Carol Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about D'Carol Hotel Surabaya?

D'Carol Hotel Surabaya is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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D'Carol Hotel Surabaya

Name: D'Carol Hotel Surabaya
Address: Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172, Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6, Jawa Timur, 60172, Indonesia
Rating: 8.3

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8.3

/10

Very Good

1,748 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

Sometimes we need a little time away from our tiring routines. Last weekend, I decided to take a short staycation at Hotel D'Carol Surabaya. Initially, I was just looking for a place to rest for a while. However, the experience of staying here gave me a new perspective. When I first entered the room, the thing I felt most was the comfort. The atmosphere was calm, clean, and perfect for relaxing from all the work deadlines. The staff was also very friendly, making the hotel feel warm and homey. Hotel D'Carol gave me a space to dialogue with myself, rethink my life's priorities, and of course, enjoy quality time with my partner without interruption. It turns out, happiness doesn't have to be about traveling far. Sometimes, just changing places is all it takes to see things from a fresh perspective. What about you, what's the most important thing you look for when choosing a hotel for a staycation? Is it the comfort of the bed, the cleanliness, or the vibe of the environment? Tell us in the comments! 👇

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Miia M.

9.4

/ 10

Absolutely love it. Spacious rooms, complete amenities, friendly staff who are willing to listen. The AC is super cold. Every time I go to Surabaya, I definitely stay here 😇

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R***o

9.4

/ 10

Have stayed here twice. Highly recommended for train users who get off at Pasarturi Station. Close access, large safe parking, and spacious, comfortable, and clean rooms at affordable prices.

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Addinul Q.

9.4

/ 10

From the outside it looks small. Once inside it is very spacious. Clean and comfortable. Friendly staff. Honestly for those who want to transit in Surabaya. This hotel is highly recommended

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Chairunisa C.

9.7

/ 10

Hotel yang termasuk kondisi baik dan pelayanan yang baik. Kamar bersih, semua fasilitas di kamar bisa digunakan. Saya dari Malang menginap beberapa hari di D'carol Hotel sangat memuaskan. Lanjutkan pelayanan terbaik dari kalian yaa D'carol Hotel 🤗

In the Area

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Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named D'Carol Hotel D'Carol Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around D'Carol Hotel Surabaya

Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172

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Discover More About D'Carol Hotel Surabaya

Discover Your Perfect Stay at D'Carol Hotel Surabaya

Welcome to D'Carol Hotel Surabaya, your premier destination for an unforgettable experience in the vibrant heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, D'Carol Hotel Surabaya offers a harmonious blend of comfort, convenience, and exceptional service, ensuring every moment of your stay is truly special. Room rates at D'Carol Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

D'Carol Hotel Surabaya Location

D'Carol Hotel Surabaya is strategically situated in the bustling city of Surabaya, Jawa Timur. Located at Jl. Gundih No. 8, Ruko Dupak Grosir CT. 5 & 6 , Genteng, Surabaya, Jawa Timur, Indonesia, 60172, the hotel provides easy access to the city's key business districts and popular attractions. It is approximately a 30-minute drive from Juanda International Airport (SUB), making it a convenient choice for travelers. The surrounding area offers a dynamic atmosphere, with a variety of local eateries and shops just a short stroll away, perfect for those who wish to immerse themselves in the local culture and flavors.

D'Carol Hotel Surabaya Facilities & Services

Facilities for guests at D'Carol Hotel Surabaya are designed to enhance your comfort and convenience throughout your stay.

Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
Stay active and energized at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
Indulge in a relaxing experience at our on-site spa, offering various treatments from 10:00 AM to 8:00 PM (additional charges apply).
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
For business travelers, our meeting rooms and business center are equipped to meet your professional needs.
Families will appreciate our dedicated children's play area, ensuring fun for the little ones.
Secure and convenient free parking is available for all guests.

D'Carol Hotel Surabaya Room Types

Explore a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of D'Carol Hotel Surabaya include options for every preference.

Deluxe Room: Offering comfortable city views, these rooms are available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub for added relaxation.
Executive Room: Enjoy enhanced amenities and spacious layouts with city views. Available in smoking and non-smoking configurations, with some rooms equipped with a bathtub.
Suite: For an elevated experience, our Suites provide ample space, premium furnishings, and stunning city views. These rooms are non-smoking and include a luxurious bathtub.
Family Room: Ideal for groups or families traveling together, these rooms offer generous space and comfort, with city views and non-smoking options. A bathtub is available in select Family Rooms.

D'Carol Hotel Surabaya is not a pet-friendly hotel.

D'Carol Hotel Surabaya Dining & Restaurants

Savor a delightful culinary journey at D'Carol Hotel Surabaya's dining venues, offering a variety of flavors to please every palate.

The Emerald Restaurant: Our main restaurant serves a delectable breakfast buffet daily from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. Lunch and dinner offer an à la carte menu featuring international and local Indonesian cuisine. Lunch is served from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM.
The Sapphire Lounge: Relax and unwind at our cozy lounge, perfect for enjoying coffee, tea, and light snacks. Open from 10:00 AM to 11:00 PM.

D'Carol Hotel Surabaya Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding D'Carol Hotel Surabaya.

Tugu Pahlawan (Heroes Monument): A significant historical landmark commemorating the heroes of the Battle of Surabaya.
House of Sampoerna: Explore the history of Indonesian clove cigarettes and admire the colonial architecture.
Surabaya Town Square (Sutos): A popular lifestyle and entertainment complex offering shopping, dining, and recreational activities.
Monumen Kapal Selam (Submarine Monument): Visit a decommissioned Russian submarine that has been converted into a museum.
Ampel Mosque and Old City: Experience the spiritual heart of Surabaya and wander through the historic Arab quarter.

If you are looking for other activities around D'Carol Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to D'Carol Hotel Surabaya from the Airport

Navigating your way to D'Carol Hotel Surabaya is straightforward, with several convenient options available. The airport transfer service of D'Carol Hotel Surabaya ensures a smooth arrival.

Taxi: Metered taxis are readily available at Juanda International Airport (SUB). The estimated fare to D'Carol Hotel Surabaya is around PHP 300-400, with a travel time of approximately 30 minutes depending on traffic.
Ride-hailing Service: You can book a ride through popular ride-hailing apps for a convenient and often cost-effective journey. Prices are comparable to metered taxis.
Hotel Private Transfer: For a seamless and personalized experience, D'Carol Hotel Surabaya offers a private airport transfer service. Please contact the hotel in advance to arrange this service. This option provides peace of mind and direct transport to your accommodation. You can also explore various airport transfer services for your convenience.

Summary of Why You Should Choose to Stay at D'Carol Hotel Surabaya

Choosing D'Carol Hotel Surabaya means opting for a memorable and comfortable stay in the heart of Jawa Timur. With excellent Room availability at D'Carol Hotel Surabaya, you are sure to find the perfect accommodation for your needs.

Prime Location: Conveniently situated with easy access to key city attractions and business hubs.
Excellent Facilities: Enjoy a range of amenities including a swimming pool, fitness center, and dining options.
Comfortable Rooms: A variety of well-appointed rooms designed for relaxation and productivity.
Exceptional Service: Our dedicated staff are committed to making your stay pleasant and hassle-free.
Value for Money: Competitive rates and special offers make D'Carol Hotel Surabaya an attractive choice.

Experience the best of Surabaya by Booking D'Carol Hotel Surabaya today. For great deals and easy reservations, visit Traveloka. You can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices through Traveloka.

All facilities in D'Carol Hotel Surabaya

Lobby

Exterior

Bedroom

Others

In-room Bathroom

Things to Do

TV lounge

Connectivity

Free WiFi

General

AC
Heater
Smoking area

Public Facilities

Parking
Elevator
Restaurant
Room service
WiFi in public area

Business Facilities

Conference room
Meeting facilities

In-room Facilities

Desk
Shower
TV

Hotel Services

24-hour Receptionist
24-hour security
Laundry service

Nearby Facilities

ATM/Banking
Supermarket

Accommodation Policy & General Information in D'Carol Hotel Surabaya

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at D'Carol Hotel Surabaya	130
Number of floors in D'Carol Hotel Surabaya	1
Another facilities in D'Carol Hotel Surabaya	TV lounge, Free WiFi, Heater, Smoking area, Room service

Frequently asked question in D'Carol Hotel Surabaya

What are available facilities at D'Carol Hotel Surabaya?

There are top facilites at D'Carol Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at D'Carol Hotel Surabaya?

The standard check-in time at D'Carol Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of D'Carol Hotel Surabaya?

D'Carol Hotel Surabaya is a 3.0-star hotel.

How many floors does D'Carol Hotel Surabaya have?

D'Carol Hotel Surabaya has 1 floors.

How many rooms are available at D'Carol Hotel Surabaya?

D'Carol Hotel Surabaya has 130 rooms in total.

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More Reviews from Other Guests in D'Carol Hotel Surabaya

Overall Ratings & Reviews D'Carol Hotel Surabaya

Traveloka (1,748)

8.3

Very Good

From 1,748 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about D'Carol Hotel Surabaya

All

Bedroom (123)

Staff Friendliness (97)

Ambiance (91)

Bathroom (83)

Accessibility (81)

Distance to City Center (73)

Room Space (70)

Surroundings (61)

Wifi (55)

Check-in/out Time (53)

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Traveler Reviews D'Carol Hotel Surabaya

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Customer reviews

A***h

Staycation

10.0

/10

Reviewed 21 hour(s) ago

Clean, fragrant rooms, pocket-friendly prices.

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Anton P.

5.0

/10

Reviewed 3 day(s) ago

The bedsheets were stained with stains, including old blood stains.

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c***s

6.0

/10

Reviewed 4 day(s) ago

There were many small cockroaches under the blankets even though the bed hadn't been used. The linens were worn out. You could hear other people singing dangdut all night because the room wasn't soundproof.

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D***n

5.3

/10

Reviewed 2 week(s) ago

The AC wasn't cold, there were cockroaches in the bathroom, and the bed sheets were full of stains.

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1 people find it helpful

f***i

6.4

/10

Reviewed 4 week(s) ago

The staff was friendly, but we were a bit disappointed the first night we stayed in a room with a leaking AC. The AC setting was only set to 16°, and we couldn't lower the temperature. There were only a few TV channels. After reporting this, we were moved to the next room, which was quite good: the AC didn't leak, the temperature was moderate, and there were plenty of TV channels to choose from. The location is below the wholesale center and close to Pasar Turi, making it perfect for those who want to buy in bulk. The downside is that it's hard to find comfortable food stalls around the hotel, other than street vendors.

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2 people find it helpful

Tri h.

Business

10.0

/10

Reviewed 5 week(s) ago

I often stay here when I'm in Surabaya. The rooms are spacious and clean, and all the amenities are good.

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1 people find it helpful

Doni P.

5.7

/10

Reviewed 5 week(s) ago

There were small cockroaches on the bed and in the closet. The bathroom floor was slippery and flooded. The bathroom was very dirty. The headboard light was out. The AC wasn't cooling; I contacted the team, but they set the temperature to the maximum. The bedsheets hadn't been changed. Room 216

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1 people find it helpful

i***a

8.5

/10

Reviewed 6 week(s) ago

Okay, everything's fine. Just the sheets need to be at least clean.

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2 people find it helpful

F***y

Staycation

8.5

/10

Reviewed 6 week(s) ago

Friendly service, strategic location and okay rooms.

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Dessy S. L.

9.7

/10

Reviewed 7 week(s) ago

The hotel staff is friendly, the environment is clean, the rooms are spacious and clean, and of course it is right in the largest wholesale center area in East Java.

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S***Y

8.1

/10

Reviewed 7 week(s) ago

In the future, maybe the sheets and towels will be so there are no stains.

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EKO W. I.

Business

8.2

/10

Reviewed 8 week(s) ago

Overall satisfied with the service

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A***a

8.1

/10

Reviewed 9 week(s) ago

For the standard price, it's okay, but maybe the level of cleanliness of the sheets or blankets is not very clean, as there are still stains.

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1 people find it helpful

Verified Traveler

Staycation

10.0

/10

Reviewed 10 week(s) ago

Let the stars explain 😍

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2 people find it helpful

mirna E.

Leisure

9.4

/10

Reviewed 10 week(s) ago

Clean and strategic hotel, exit the lobby directly to Tunjungan Mall.

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A***n

Business

5.8

/10

Reviewed 11 week(s) ago

The bed sheets had lots of yellow spots, like blood stains, maybe there was a guest on her period.

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Y***e

10.0

/10

Reviewed 11 week(s) ago

Clean and comfortable. The area is close to everything.

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1 people find it helpful

h***o

Business

6.9

/10

Reviewed 12 week(s) ago

1. Why is there a rule that says you can't combine two beds into one? The rules are too harsh. 2. Check-in is too strict, it has to be after 2:00 PM. 3. The sheets are already dirty.

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2 people find it helpful

A***g

Staycation

8.5

/10

Reviewed 12 week(s) ago

The rooms are nice, but the cleanliness is lacking. So, please help the housekeeping staff improve their work so the beds are cleaner and free of bacteria.

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Hasbian I. R. H.

9.1

/10

Reviewed 12 week(s) ago

Comfortable, fast response service, suitable. Thank you

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.