eL Hotel Jakarta

Hotels
Preferred Partner
8.3
/10
Very Good
9,507 reviews

What Guests Say About Their Stay

Staff Friendliness (233)
Bedroom (216)
Room Space (207)
Ambiance (200)
t***a
10.0
/ 10
The staff is very accommodating and friendly, easy access from the parking basement directly to the room, complete amenities, and the food variety for breakfast is very nice.
t***i
10.0
/ 10
Thank you El Hotel, very friendly service, very good problem handling because there was an item left in the room and it was immediately responded to well.
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Verified Traveler
8.5
/ 10
Very good choice for the Cakung area, near from everywhere, restaurants, cafes, shopping center, driving range, etc. The staff is friendly, the breakfast is complete. Will come back again soon.
L***y
10.0
/ 10
Good hotel with friendly staff. The breakfast has many varieties and the location is very convenient. Overall, a pleasant stay.
Reniwati S.
10.0
/ 10
friendly hotel staff, clean, spacious room, delicious food, got complimentary b'day cake for my husband 🤗 always staycation here because my son likes the swimming pool. . always success El hotel 😍
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In the Area
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Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
eL Hotel Jakarta is a hotel in a good neighborhood, which is located at West Kelapa Gading. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around eL Hotel Jakarta

Jl. Raya Gading Kirana No.Kav. 1, Kelapa Gading, Kelapa Gading Barat, Jakarta, Indonesia, 14240
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Lobby eL Hotel Jakarta
Lobby 2 eL Hotel Jakarta

Discover More About eL Hotel Jakarta

Location


eL Hotel Jakarta is a hotel in a good neighborhood, which is located at West Kelapa Gading.

About eL Hotel Jakarta

Whether you are planning an event or other special occasions, eL Hotel Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, eL Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at eL Hotel Jakarta, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from eL Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

eL Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at eL Hotel Jakarta.

All facilities in eL Hotel Jakarta

Bar, Cafe and Lounge eL Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool eL Hotel Jakarta
Swimming Pool
Fitness Center eL Hotel Jakarta
Fitness Center
Functional Hall eL Hotel Jakarta
Functional Hall
Lobby eL Hotel Jakarta
Lobby

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Fullboard with drinks
  • Poolside bar
  • Set menu dinner

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Microwave
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Things to Do

  • Garden
  • Outdoor pool

Transportation

  • Valet parking

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in eL Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

All Room Conditions are based on availability

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at eL Hotel Jakarta
305
Number of floors in eL Hotel Jakarta
26
Another facilities in eL Hotel Jakarta
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked questions about eL Hotel Jakarta

What are available facilities at eL Hotel Jakarta?
There are top facilites at eL Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at eL Hotel Jakarta?
The standard check-in time at eL Hotel Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does eL Hotel Jakarta provide breakfast?
Yes, eL Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of eL Hotel Jakarta?
eL Hotel Jakarta has a 4.0-star rating.
How many floors does eL Hotel Jakarta have?
eL Hotel Jakarta has 26.
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eL Hotel Jakarta reviews and ratings

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (9,237)
Other sources (270)
8.4
Very Good
From 9,237 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about eL Hotel Jakarta
All
Staff Friendliness (170)
Bedroom (164)
Room Space (147)
Taste (147)
Ambiance (146)
Accessibility (140)
Bathroom (140)
Variety (137)
Family Friendly (132)
Hotel Area (126)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
F***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Not bad, the location is behind Lotte Mart, there is a direct access road to Lotte Mart, opposite there is a delicious Djempoo chicken noodle restaurant, breakfast is also delicious
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Mgs H. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Overall okay, very comfortable in every way
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m***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Okay. Nice, clean, comfortable, and easy access to everything.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you were impressed with the cleanliness of the hotel, the comfort of the rooms, and the convenient location to various attractions around the hotel. Your compliments encourage our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to El Jakarta Hotel again. Sincerely, Lenny Apriyanti, General Manager
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Ardian W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
I just booked at 10 PM because I didn't plan to stay overnight, there were only smoking rooms left. I requested to have them sterilized so there would be no cigarette smell, and it really didn't smell! Even the pillowcases and mattress didn't smell. The blanket didn't smell either. Overall, I was satisfied. The service was also friendly.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to learn that even though you booked a last-minute, smoking room, our team was able to accommodate your request by thoroughly cleaning the room, ensuring your comfort, including the linens, pillows, mattress, and blankets, and making the room smoke-free. Your appreciation for our friendly service is a great motivation for our entire team to continue maintaining the quality of service and guest comfort, even in unexpected situations. We hope to welcome you back to El Jakarta Hotel in the future. Sincerely, Lenny Apriyanti, General Manager
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t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff is very accommodating and friendly, easy access from the parking basement directly to the room, complete amenities, and the food variety for breakfast is very nice.
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your positive experience with us. We are delighted to know that you found our team accommodating and friendly, and that the direct access from the parking basement to your room added to your convenience. We are also pleased that you appreciated the completeness of our amenities and enjoyed the variety of options served at breakfast. Your feedback is truly encouraging and motivates our team to consistently deliver the best service possible. We look forward to welcoming you back to éL Hotel Jakarta for another comfortable and enjoyable stay. Warm regards, Lenni Apriyanti General Manager
Reynaldo P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Great for a family vacation, the rooms are spacious.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for your kind review. We are delighted to know that él Hotel Jakarta was a suitable choice for your family vacation and that our spacious rooms ensured a comfortable stay. Your compliments encourage us to continue striving to maintain and improve the quality of our facilities and services for all our guests. We look forward to welcoming you and your family back again in the future. Sincerely, Lenny Apriyanti, General Manager
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Christianto T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great hotel for family staycation, it is close to Lotte, Mall of Indonesia, Mall Artha Gading. The room is spacious, the room amenities is also sufficient.
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Accommodation's Reply
10 Dec 2025
Dear Mr Christianto, Thank you for choosing éL Hotel Jakarta and for sharing your positive experience. We’re delighted to hear that our hotel served as a great choice for your family staycation, especially with our strategic location near Lotte, Mall of Indonesia, and Mall Artha Gading. It’s wonderful to know that you found the room spacious and the amenities well-prepared to support your stay. Feedback like yours strengthens our commitment to delivering comfortable and convenient experiences for all our guests. We look forward to welcoming you and your family again in the near future. Warm regards, Lenni Apriyanti General Manager
Profile Picture
Vilda d.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed here for a graduation ceremony. It was comfortable, clean, and the staff was friendly. Shortly after check-in, I was called to confirm there were no issues with the AC, TV, etc.
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Valued Guests, Thank you for choosing él Hotel Jakarta as your accommodation for your graduation ceremony. We are delighted that you were satisfied with the cleanliness of your rooms, the friendliness of our staff, and the excellent follow-up service after check-in. Such positive feedback motivates us to maintain the quality of our service to ensure that every stay is a memorable experience. We sincerely hope to welcome you again in the future. Sincerely, Lenny Apriyanti, General Manager
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It's just not soundproof, so the sounds from other rooms can be heard and it's noisy.
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for taking the time to write a review. We are very pleased that you enjoyed your overall stay and thank you for your comments regarding the soundproofing in your room. We have forwarded your feedback regarding the noise from other rooms to our engineering and housekeeping team for evaluation and improvement to the comfort of other guests in the future. We look forward to welcoming you back for an even better and quieter experience in the future. Best regards, Lenny Apariyanti General Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
enjoy staying at el Hotel..,
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Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your wonderful experience. We are very glad that you enjoyed your stay at él Hotel Jakarta and thank you for your trust in us. We look forward to welcoming you back again to provide you with an even better experience on your next visit. Best regards, Lenny Apriyanti, General Manager, él Hotel Jakarta
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Wow, I didn't expect the room to be spacious for that price, the food was delicious, and most importantly, the staff was helpful and friendly. On weekends, breakfast was very filling, but I was immediately directed to the lounge. Overall, I was very happy staying here, even ordering Gojek was relatively quiet because there were shelves for storing online orders. Good job, El Hotel Jakarta.
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Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for your positive and energizing review. We are delighted to know that our spacious rooms, delicious food, and our team’s friendliness and responsiveness exceeded our expectations – a standard we are constantly striving to improve. We also appreciate your comments regarding our weekend breakfast and the convenience of ordering online. We are delighted to know that these features have made your stay even more enjoyable. We look forward to welcoming you back for an equally enjoyable experience, if not even better. Best regards, Lenny Apriyanti General Manager AL Hotel Jakarta
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m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nya mam and Eja are near Klu for a meeting.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for sharing your review. We are delighted to hear that you were satisfied with our location and that it was suitable for your meeting. We look forward to welcoming you back on your next visit. Best regards, Lenny Apariyanti, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel room is very comfortable, the breakfast is varied...close to moi and lottemart.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for sharing your memorable experience. We are delighted to know that the comfort of our rooms, the variety of breakfast, and the location near MOI and Lotte Mart added value to your stay. We sincerely hope to welcome you back again soon. Best regards, Lenny Apariyanti, General Manager
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A***S
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Overall was good, will be recommended to a friend
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for sharing your review. We’re delighted to know that your overall stay was pleasant and that you would recommend us to a friend — this truly means a lot to our team. We look forward to welcoming you back on your next visit. Warm regards, Lenni Apriyanti General Manager
M***d
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
1.) The bathroom was very smelly from the moment we checked in to the room. 2.) The delivery of items and towels from the receptionist also took a very long time.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience caused with the bathroom and the delay in receiving the items and towels, which do not reflect the standard of service we strive to provide. We have forwarded your comments to our housekeeping and front desk team for immediate follow-up and improvement to prevent this from happening again. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Lenny Apariyanti, General Manager
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Agung R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Great, clean, and comfortable. I'll continue to stay there.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr. Agung, Thank you for your review and compliments. We are delighted to hear that the comfort and cleanliness of our hotel made you decide to stay with us again. Positive feedback like this motivates our team to maintain the quality of our services and provide the best experience every time you stay. We look forward to welcoming you back to él Hotel Jakarta again. Best regards, Lenny Apriyanti, General Manager
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The service is satisfactory and friendly too.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your positive review of él Hotel Jakarta. We are delighted that you were impressed with our friendly and satisfactory service. We look forward to welcoming you back again and providing you with an equally impressive experience on your next visit. Best regards, Lenny Apriyanti General Manager
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T***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
the breakfast menu is delicious and varied
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3 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for sharing your memorable experience with Hotel él Jakarta. We are very glad that you enjoyed the taste and variety of our breakfast menu. We look forward to welcoming you back again for an even more meaningful stay. Best regards, Lenny Apriyanti, General Manager
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F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I stayed here for my wedding. Everything was perfect, except for one slightly annoying thing: the long wait for the elevator. This was probably due to the large number of guests and the busy event on that date. But overall, we enjoyed our stay there.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guests, Thank you for choosing él Jakarta Hotel as part of your special wedding. We are delighted that you were satisfied with our service and accommodations. We have also received feedback regarding the long waiting times for the elevators, which we will take into consideration for the comfort of all our guests, especially during peak times or during important events. Thank you once again for your trust and we look forward to welcoming you back again in the future. Best regards, Lenny Apriyanti, General Manager
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t***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Best
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your wonderful review of Hotel él Jakarta. We are delighted to know that your stay was a wonderful experience and left a positive impression. Such compliments are a great motivation for all our team to maintain and improve our service quality in the future. We sincerely hope to welcome you back for another wonderful stay. Best regards, Lenny Apriyanti General Manager
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Number of reviews per page
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40

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Lobby 4 eL Hotel Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews eL Hotel Jakarta

Traveloka (9,237)
Other sources (270)
8.4
Very Good
From 9,237 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about eL Hotel Jakarta
All
Staff Friendliness (170)
Bedroom (164)
Room Space (147)
Taste (147)
Ambiance (146)
Accessibility (140)
Bathroom (140)
Variety (137)
Family Friendly (132)
Hotel Area (126)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews eL Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
F***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Not bad, the location is behind Lotte Mart, there is a direct access road to Lotte Mart, opposite there is a delicious Djempoo chicken noodle restaurant, breakfast is also delicious
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Mgs H. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Overall okay, very comfortable in every way
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m***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Okay. Nice, clean, comfortable, and easy access to everything.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you were impressed with the cleanliness of the hotel, the comfort of the rooms, and the convenient location to various attractions around the hotel. Your compliments encourage our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to El Jakarta Hotel again. Sincerely, Lenny Apriyanti, General Manager
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Ardian W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
I just booked at 10 PM because I didn't plan to stay overnight, there were only smoking rooms left. I requested to have them sterilized so there would be no cigarette smell, and it really didn't smell! Even the pillowcases and mattress didn't smell. The blanket didn't smell either. Overall, I was satisfied. The service was also friendly.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to learn that even though you booked a last-minute, smoking room, our team was able to accommodate your request by thoroughly cleaning the room, ensuring your comfort, including the linens, pillows, mattress, and blankets, and making the room smoke-free. Your appreciation for our friendly service is a great motivation for our entire team to continue maintaining the quality of service and guest comfort, even in unexpected situations. We hope to welcome you back to El Jakarta Hotel in the future. Sincerely, Lenny Apriyanti, General Manager
Translated by Google Icon
See original
t***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff is very accommodating and friendly, easy access from the parking basement directly to the room, complete amenities, and the food variety for breakfast is very nice.
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your positive experience with us. We are delighted to know that you found our team accommodating and friendly, and that the direct access from the parking basement to your room added to your convenience. We are also pleased that you appreciated the completeness of our amenities and enjoyed the variety of options served at breakfast. Your feedback is truly encouraging and motivates our team to consistently deliver the best service possible. We look forward to welcoming you back to éL Hotel Jakarta for another comfortable and enjoyable stay. Warm regards, Lenni Apriyanti General Manager
Reynaldo P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Great for a family vacation, the rooms are spacious.
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for your kind review. We are delighted to know that él Hotel Jakarta was a suitable choice for your family vacation and that our spacious rooms ensured a comfortable stay. Your compliments encourage us to continue striving to maintain and improve the quality of our facilities and services for all our guests. We look forward to welcoming you and your family back again in the future. Sincerely, Lenny Apriyanti, General Manager
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Christianto T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great hotel for family staycation, it is close to Lotte, Mall of Indonesia, Mall Artha Gading. The room is spacious, the room amenities is also sufficient.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Dear Mr Christianto, Thank you for choosing éL Hotel Jakarta and for sharing your positive experience. We’re delighted to hear that our hotel served as a great choice for your family staycation, especially with our strategic location near Lotte, Mall of Indonesia, and Mall Artha Gading. It’s wonderful to know that you found the room spacious and the amenities well-prepared to support your stay. Feedback like yours strengthens our commitment to delivering comfortable and convenient experiences for all our guests. We look forward to welcoming you and your family again in the near future. Warm regards, Lenni Apriyanti General Manager
Profile Picture
Vilda d.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed here for a graduation ceremony. It was comfortable, clean, and the staff was friendly. Shortly after check-in, I was called to confirm there were no issues with the AC, TV, etc.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Valued Guests, Thank you for choosing él Hotel Jakarta as your accommodation for your graduation ceremony. We are delighted that you were satisfied with the cleanliness of your rooms, the friendliness of our staff, and the excellent follow-up service after check-in. Such positive feedback motivates us to maintain the quality of our service to ensure that every stay is a memorable experience. We sincerely hope to welcome you again in the future. Sincerely, Lenny Apriyanti, General Manager
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T***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
It's just not soundproof, so the sounds from other rooms can be heard and it's noisy.
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for taking the time to write a review. We are very pleased that you enjoyed your overall stay and thank you for your comments regarding the soundproofing in your room. We have forwarded your feedback regarding the noise from other rooms to our engineering and housekeeping team for evaluation and improvement to the comfort of other guests in the future. We look forward to welcoming you back for an even better and quieter experience in the future. Best regards, Lenny Apariyanti General Manager
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D***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
enjoy staying at el Hotel..,
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Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for sharing your wonderful experience. We are very glad that you enjoyed your stay at él Hotel Jakarta and thank you for your trust in us. We look forward to welcoming you back again to provide you with an even better experience on your next visit. Best regards, Lenny Apriyanti, General Manager, él Hotel Jakarta
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Wow, I didn't expect the room to be spacious for that price, the food was delicious, and most importantly, the staff was helpful and friendly. On weekends, breakfast was very filling, but I was immediately directed to the lounge. Overall, I was very happy staying here, even ordering Gojek was relatively quiet because there were shelves for storing online orders. Good job, El Hotel Jakarta.
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Accommodation's Reply
04 Dec 2025
Dear Valued Guest, Thank you for your positive and energizing review. We are delighted to know that our spacious rooms, delicious food, and our team’s friendliness and responsiveness exceeded our expectations – a standard we are constantly striving to improve. We also appreciate your comments regarding our weekend breakfast and the convenience of ordering online. We are delighted to know that these features have made your stay even more enjoyable. We look forward to welcoming you back for an equally enjoyable experience, if not even better. Best regards, Lenny Apriyanti General Manager AL Hotel Jakarta
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m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nya mam and Eja are near Klu for a meeting.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for sharing your review. We are delighted to hear that you were satisfied with our location and that it was suitable for your meeting. We look forward to welcoming you back on your next visit. Best regards, Lenny Apariyanti, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel room is very comfortable, the breakfast is varied...close to moi and lottemart.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Thank you for sharing your memorable experience. We are delighted to know that the comfort of our rooms, the variety of breakfast, and the location near MOI and Lotte Mart added value to your stay. We sincerely hope to welcome you back again soon. Best regards, Lenny Apariyanti, General Manager
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A***S
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Overall was good, will be recommended to a friend
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for sharing your review. We’re delighted to know that your overall stay was pleasant and that you would recommend us to a friend — this truly means a lot to our team. We look forward to welcoming you back on your next visit. Warm regards, Lenni Apriyanti General Manager
M***d
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
1.) The bathroom was very smelly from the moment we checked in to the room. 2.) The delivery of items and towels from the receptionist also took a very long time.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience caused with the bathroom and the delay in receiving the items and towels, which do not reflect the standard of service we strive to provide. We have forwarded your comments to our housekeeping and front desk team for immediate follow-up and improvement to prevent this from happening again. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Lenny Apariyanti, General Manager
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Agung R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Great, clean, and comfortable. I'll continue to stay there.
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Dear Mr. Agung, Thank you for your review and compliments. We are delighted to hear that the comfort and cleanliness of our hotel made you decide to stay with us again. Positive feedback like this motivates our team to maintain the quality of our services and provide the best experience every time you stay. We look forward to welcoming you back to él Hotel Jakarta again. Best regards, Lenny Apriyanti, General Manager
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The service is satisfactory and friendly too.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your positive review of él Hotel Jakarta. We are delighted that you were impressed with our friendly and satisfactory service. We look forward to welcoming you back again and providing you with an equally impressive experience on your next visit. Best regards, Lenny Apriyanti General Manager
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T***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
the breakfast menu is delicious and varied
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3 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for sharing your memorable experience with Hotel él Jakarta. We are very glad that you enjoyed the taste and variety of our breakfast menu. We look forward to welcoming you back again for an even more meaningful stay. Best regards, Lenny Apriyanti, General Manager
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F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I stayed here for my wedding. Everything was perfect, except for one slightly annoying thing: the long wait for the elevator. This was probably due to the large number of guests and the busy event on that date. But overall, we enjoyed our stay there.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Valued Guests, Thank you for choosing él Jakarta Hotel as part of your special wedding. We are delighted that you were satisfied with our service and accommodations. We have also received feedback regarding the long waiting times for the elevators, which we will take into consideration for the comfort of all our guests, especially during peak times or during important events. Thank you once again for your trust and we look forward to welcoming you back again in the future. Best regards, Lenny Apriyanti, General Manager
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t***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Best
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Thank you for your wonderful review of Hotel él Jakarta. We are delighted to know that your stay was a wonderful experience and left a positive impression. Such compliments are a great motivation for all our team to maintain and improve our service quality in the future. We sincerely hope to welcome you back for another wonderful stay. Best regards, Lenny Apriyanti General Manager
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