FOX Hotel Gorontalo

Hotels
8.9
/10
Exceptional
524 reviews

What Guests Say About Their Stay

A***a

10.0
/ 10
The staff was very friendly, good service, good room, and good food. Thank you

A***a

10.0
/ 10
The staff was very friendly, good service, good room, and good food. Thank you

L***s

10.0
/ 10
Economical price, and the facilities are very satisfying, thank you Fox Hotel, especially all the employees are very kind and friendly.
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L***y

10.0
/ 10
The hotel is nice, clean, comfortable, strategic location under the mall so it's easy to go anywhere. It's really great
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Azizul R. C. A.

10.0
/ 10
I arrived at the hotel at 3 a.m. (ahead of time, 7 a.m.) from Manado. I just wanted to take a nap at the lobby before seeing the Sherly (whale shark); however, the staff member named Andres helped me to check in early. Despite seeing the Sherly, the people in Gorontalo are also amazing, ramah, mesra. I would say the word 'terhutang budi' to Andres, who saved my time and my energy. Also, the room was very clean and comfortable.
In the Area
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Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Citimall Gorontalo Staying at FOX Hotel Gorontalo is a good choice when you are visiting East Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around FOX Hotel Gorontalo

Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114
Discover More Places
Lobby FOX Hotel Gorontalo
Lobby 2 FOX Hotel Gorontalo

Discover More About FOX Hotel Gorontalo

Welcome to the vibrant heart of Gorontalo, where comfort meets convenience at the

FOX Hotel Gorontalo

. Whether you're here for business or a leisurely escape, this hotel offers a fantastic base to explore all that this Indonesian gem has to offer. With its modern amenities and friendly service,

FOX Hotel Gorontalo

is designed to make your stay memorable and hassle-free. Get ready to discover a delightful accommodation experience that blends local charm with international standards.

FOX Hotel Gorontalo Location

Nestled in the bustling district of Kota Gorontalo,

FOX Hotel Gorontalo

is perfectly situated to put you right in the middle of the action. Located at Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114, the hotel is approximately a 30-minute drive from Gorontalo Airport (GTO), making it easily accessible for travellers. The atmosphere surrounding

FOX Hotel Gorontalo

is one of dynamic urban life, with a close proximity to local markets, government offices, and popular eateries. It’s an ideal spot for those who want to immerse themselves in the local culture and easily access key areas of the city.

FOX Hotel Gorontalo Facilities & Services

Facilities for guests at

FOX Hotel Gorontalo

are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel boasts a range of amenities to enhance your experience.

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploring. Open daily from 7:00 AM to 7:00 PM. No additional fee.
  • Fitness Centre:

    Stay active during your trip at the well-equipped fitness centre. Available for guests from 6:00 AM to 9:00 PM. No additional fee.
  • Restaurant & Bar:

    Enjoy delicious meals and refreshing drinks at the on-site dining venues. Operating hours vary by outlet.
  • Meeting Facilities:

    For business travellers,

    FOX Hotel Gorontalo

    offers versatile meeting rooms equipped with modern audiovisual technology. Please inquire for availability and rates.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi available throughout the hotel.
  • On-site Parking:

    Secure on-site parking is available for guests, offering convenience for those travelling by car. No additional fee.

FOX Hotel Gorontalo Room Types

Discover a variety of comfortable and well-appointed accommodations with the diverse

Room types of FOX Hotel Gorontalo

. Each room is designed to provide a relaxing sanctuary after a day of activity.

  • Deluxe Room:

    These stylish rooms offer a comfortable space with modern amenities. Available in non-smoking. Some rooms may feature a bathtub; please specify your preference when booking.
  • Superior Room:

    Offering a slightly larger space than the Deluxe, these rooms are perfect for solo travellers or couples. Available in non-smoking.
  • Suite:

    For those seeking extra space and luxury, the Suites provide a separate living area and enhanced amenities. Available in non-smoking. Bathtub available in select suites.

All rooms at

FOX Hotel Gorontalo

are strictly non-smoking to ensure a fresh and pleasant environment for all guests. Please note that pet-friendly rooms are not available.

FOX Hotel Gorontalo Dining & Restaurants

Savour a delightful culinary journey at

FOX Hotel Gorontalo

, where on-site dining options promise to tantalise your taste buds. The hotel features a welcoming restaurant and a bar, offering a range of local and international flavours.

  • Main Restaurant:

    Serving a delectable breakfast buffet with a variety of hot and cold options, as well as à la carte lunch and dinner. Expect to spend approximately AUD $15-30 per person for lunch or dinner. Open daily from 6:00 AM to 10:00 PM.
  • Lobby Bar:

    A relaxed setting to enjoy a coffee, light snack, or evening cocktail. Open daily from 10:00 AM to 11:00 PM.

FOX Hotel Gorontalo Nearby Attractions and Activities

Immerse yourself in the local culture and natural beauty surrounding

FOX Hotel Gorontalo

. The hotel's prime location offers easy access to a variety of attractions.

  • Olele Beach:

    A popular spot for snorkelling and diving, known for its vibrant coral reefs and diverse marine life. Approximately a 20-minute drive from the hotel.
  • Bung Karno Stadium:

    A significant landmark in Gorontalo, often hosting local sporting events and community gatherings. Located within a short drive.
  • Gorontalo Museum:

    Discover the rich history and cultural heritage of the Gorontalo region at this informative museum. A quick taxi ride away.
  • Central Market (Pasar Sentral):

    Experience the bustling local life, sample regional delicacies, and find unique souvenirs at the city's main market. Within walking distance.
  • Batu Popaya:

    A unique natural rock formation offering scenic views and a great spot for photography. Located a short drive from the city centre.

If you are looking for other activities around

FOX Hotel Gorontalo

, check out the best deals on Traveloka: Recommended activities in Gorontalo!

How to Get to FOX Hotel Gorontalo from the Airport

Navigating your journey from Gorontalo Airport (GTO) to

FOX Hotel Gorontalo

is straightforward, with several convenient options available. The

airport transfer service of FOX Hotel Gorontalo

and other transport methods ensure you can reach your destination with ease.

  • Hotel Private Transfer:

    For the most seamless experience, you can arrange a private transfer directly with

    FOX Hotel Gorontalo

    . This service offers door-to-door convenience. Estimated cost: AUD $20-30 one way.
  • Airport Taxi:

    Metered taxis are readily available at Gorontalo Airport. This is a reliable option for reaching the hotel directly. Estimated cost: AUD $15-25, depending on traffic.
  • Ride-hailing Service:

    You can use a ride-hailing service booked via a mobile app for a convenient and often cost-effective journey. Please check app availability upon arrival. Estimated cost: AUD $10-20.

For more information on getting around, consider exploring airport transfer services or the dedicated FOX Hotel Gorontalo airport transfer.

Summary of Why You Should Choose to Stay at FOX Hotel Gorontalo

Choosing

FOX Hotel Gorontalo

means opting for a blend of comfort, convenience, and excellent value. With a prime location, comprehensive facilities, and a welcoming atmosphere, it's the perfect choice for your next Gorontalo adventure.

  • Prime Location:

    Situated in the heart of Kota Gorontalo, offering easy access to attractions and business districts.
  • Modern Amenities:

    Enjoy a swimming pool, fitness centre, and reliable Wi-Fi.
  • Comfortable Rooms:

    A range of well-appointed rooms to suit different needs.
  • Dining Options:

    Savour local and international cuisine at the on-site restaurant.
  • Excellent Value:

    Competitive pricing makes it an attractive option for all travellers.

Room availability at FOX Hotel Gorontalo

is often excellent, but it's always best to book in advance, especially during peak seasons.

Booking FOX Hotel Gorontalo

is simple and secure through Traveloka. Don't miss out on the chance to experience the best of Gorontalo with a comfortable and convenient stay.

Room rates at

FOX Hotel Gorontalo

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Book budget hotels in Gorontalo and discover fantastic deals. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in FOX Hotel Gorontalo

Swimming Pool FOX Hotel Gorontalo
Swimming Pool
Fitness Center FOX Hotel Gorontalo
Fitness Center
Lobby FOX Hotel Gorontalo
Lobby
Exterior FOX Hotel Gorontalo
Exterior
Bedroom FOX Hotel Gorontalo
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Accommodation Policy & General Information in FOX Hotel Gorontalo

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
All special request are subject to availability Upon arrival

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at FOX Hotel Gorontalo
176
Number of floors in FOX Hotel Gorontalo
11
Another facilities in FOX Hotel Gorontalo
24-hour room service, Room service, Safety deposit box, WiFi in public area, Bellhop

Frequently asked questions about FOX Hotel Gorontalo

What are available facilities at FOX Hotel Gorontalo?
There are top facilites at FOX Hotel Gorontalo such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FOX Hotel Gorontalo?
The standard check-in time at FOX Hotel Gorontalo is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of FOX Hotel Gorontalo?
FOX Hotel Gorontalo has a 4.0-star rating.
How many floors does FOX Hotel Gorontalo have?
FOX Hotel Gorontalo has 11.
How many rooms are available at FOX Hotel Gorontalo?
FOX Hotel Gorontalo has 176.
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FOX Hotel Gorontalo reviews and ratings

Overall Ratings & Reviews FOX Hotel Gorontalo

Traveloka (514)
Other sources (10)
9.0
Exceptional
From 514 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

9.2

Service and Facilites

8.7

People often mention about FOX Hotel Gorontalo
All
Distance to City Center (51)
Accessibility (51)
Bedroom (49)
Staff Friendliness (48)
Bathroom (46)
Ambiance (45)
Room Space (36)
Surroundings (35)
Hotel Area (35)
Taste (31)
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Most Recent
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Traveller Reviews FOX Hotel Gorontalo

Number of reviews per page
20
40
Customer reviews
Novi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Clean hotel, comfortable room for resting.
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Ridwan h. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I often stay at Fox on weekends.
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RIFAI B.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
My sleep was disturbed, from above the room I heard "move the chair or what, I don't know."
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1 people find it helpful
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly hotel staff, breakfast has many choices, clean swimming pool, affordable price, very strategic location in the city center
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Nur A. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Increase the breakfast menu to make it more varied
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staying at Fox is always a pleasure, but the check-in time is too long. We were supposed to get a room at 2:00 PM, but we only got one at 3:30 PM, and it wasn't what we requested. We wanted a non-smoking room, but we got a smoking room. Hopefully, check-in times will be more considerate, because we arrived at the hotel early in the morning and waited until 2:00 AM, but there was no room available.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff are all friendly and the service is fast. May Fox Gorontalo continue to be a success.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, It is with great pleasure that Fox Hotel Gorontalo extends its heartfelt gratitude for your choice to stay at our hotel. We are delighted that you were our guest, and we are confident that your stay was a memorable one. We recently received some excellent compliments from you, and we are deeply honored by your positive feedback. We are pleased to know that we were able to contribute to making your stay a memorable one. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back on another special occasion. Sincerely, The General Manager
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Friendly service, strategic location close to the mall.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, It is with great pleasure that Fox Hotel Gorontalo extends its heartfelt gratitude for your choice to stay at our hotel. We are delighted that you were our guest, and we are confident that your stay was a memorable one. We recently received some excellent compliments from you, and we are deeply honored by your positive feedback. We are pleased to know that we were able to contribute to making your stay a memorable one. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back on another special occasion. Sincerely, The General Manager
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nailis s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff is friendly, hopefully in the future they can add more bellboy staff, change the telephone network because it doesn't connect.
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Accommodation's Reply
05 May 2026
Dear valued guest, this is the Fox Gorontalo Hotel extending our warmest greetings. On behalf of the entire staff of the Fox Gorontalo Hotel, we sincerely thank you for choosing our hotel. It has been an honor to serve you, and we hope you had a satisfying experience. We recently received positive feedback regarding the friendliness of our staff, and we will do our utmost to maintain this reputation and provide you with unforgettable memories. Furthermore, we sincerely apologize for the staff shortage and the inconvenience regarding our telephone service. We have reported these issues to the relevant departments and will strive to prevent them from recurring. Thank you once again for choosing the Fox Gorontalo Hotel. We look forward to welcoming you to our hotel again in the future. Thank you. Sincerely, The General Manager
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M***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the service is also good, the downside is that you can bring food but you will be charged hahaha
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your feedback about your stay at our hotel. We appreciate your comments regarding our friendly staff. We strive to always provide the highest quality service to all our guests, and we believe your comfort is key to our continued success. We look forward to welcoming you back soon. Sincerely, General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly, good service, good room, and good food. Thank you
1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your experience of staying at our hotel. We are delighted to hear your feedback regarding our friendly staff, excellent service, wonderful rooms, and delicious food. We strive to always provide the highest quality service to all our guests, and we believe your comfort is the key to our continued success. We hope to welcome you back soon. Sincerely, The General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly, good service, good room, and good food. Thank you
1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your experience of staying at our hotel. We are delighted to hear your feedback regarding our friendly staff, excellent service, wonderful rooms, and delicious food. We strive to always provide the highest quality service to all our guests, and we believe your comfort is the key to our continued success. We look forward to welcoming you back soon. Sincerely, The General Manager
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B***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The elevator is slow and the food variety is less. The rest is good.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very convenient because it is one stop shopping, close to everywhere
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, It is with great pleasure that Fox Hotel Gorontalo extends its heartfelt gratitude for your choice to stay at our hotel. We are delighted that you were our guest, and we are confident that your stay was a memorable one. We recently received some excellent compliments from you, and we are deeply honored by your positive feedback. We are pleased to know that we were able to contribute to making your stay a memorable one. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back on another special occasion. Sincerely, The General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I arrived at the hotel around 10:00 PM and was greeted with a hassle-free check-in and the staff were quite friendly. When I arrived at my hotel room, I didn't have time to check the bathroom; instead, I immediately lay down on the bed. The room was quite spacious. The Wi-Fi was fast, and the Smart TV could stream YouTube and Netflix. However, when I wanted to take a shower, I realized that the toiletries were missing (I had tried looking for them but couldn't find them), and trying to call again was impossible because I was in a hurry.
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Accommodation's Reply
16 Apr 2026
Dear Guest, Fox Hotel Gorontalo, Thank you for sharing your experience with us. We are pleased to hear that your stay was smooth and that our team provided a friendly and efficient check-in service. We are also glad that you enjoyed your spacious room, high-speed Wi-Fi, and smart TV. However, we apologize for the inconvenience you experienced regarding the lack of toiletries in your room. This is certainly not our standard of service, and we are very sorry that it affected your comfort, especially in your urgent situation. We have informed our housekeeping team to address this issue immediately and to ensure it does not happen again in the future. If you return to stay with us again, please feel free to contact our front desk at any time, as we are always ready to assist you promptly. We greatly appreciate your feedback and look forward to welcoming you back for an even better experience. Sincerely, The Management Team, Fox Hotel Gorontalo
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Trisagia
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff was incredibly friendly and helpful throughout my stay. ✨
1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from FOX Hotel Gorontalo. Thank you very much for your kind words. We are truly delighted to hear that our team’s friendliness and helpfulness made a positive impression during your stay. Your appreciation will certainly be shared with our staff, as it motivates us to continuously deliver excellent service to all our guests. We look forward to welcoming you back to FOX Hotel Gorontalo in the near future. Warm regards, Management Team FOX Hotel Gorontalo
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Johanes M. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good enough for a first time stay, in the future can come back and staycation here again.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for choosing us as your first accommodation and for the wonderful experience you had. We are delighted to hear that you enjoyed your stay with us. We greatly appreciate your interest in returning to stay with us again in the future. Your trust means a great deal to us, and we will continue to strive to improve the quality of our services to make your next visit even more memorable. We look forward to welcoming you back to Fox Hotel Gorontalo in the near future. Sincerely, The Management Team, Fox Hotel Gorontalo
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Good location. Please do lift maintenance and facility maintenance.
1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from FOX Hotel Gorontalo. Thank you for your valuable feedback regarding the lift and overall facility maintenance. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your concern has been shared with our Engineering team for immediate attention and improvement, as maintaining our facilities in excellent condition is one of our top priorities. We truly appreciate your input and hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Management Team FOX Hotel Gorontalo
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff are all friendly, the food is all delicious, my son even asked for more.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for your excellent review. We are delighted that you were impressed with our service and the food we served. We are also pleased to hear that your child enjoyed the food so much that they ordered a second dish. Your compliments mean a great deal to us, and we will share them with our entire team to inspire us to continue providing the best service and dining experience. We hope to welcome you and your family back to Fox Hotel Gorontalo again. Sincerely, The Management Team, Fox Hotel Gorontalo
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Very good location, good service, only room cleanliness (sheets and floors) needs to be improved.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for sharing your feedback. We are pleased to hear that you enjoyed the hotel's excellent location and the service from our team. However, we regret the issue with the cleanliness of your room, particularly the linens and floor condition, which did not meet our standards. We are deeply sorry for any inconvenience this may have caused. We have already informed our housekeeping team to address this issue immediately and will improve our quality control in the future. We greatly appreciate your feedback and hope to welcome you back with a better experience. Sincerely, The Management Team, Fox Hotel Gorontalo
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews FOX Hotel Gorontalo

Traveloka (514)
Other sources (10)
9.0
Exceptional
From 514 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.7

Location

9.2

Service and Facilites

8.7

People often mention about FOX Hotel Gorontalo
All
Distance to City Center (51)
Accessibility (51)
Bedroom (49)
Staff Friendliness (48)
Bathroom (46)
Ambiance (45)
Room Space (36)
Surroundings (35)
Hotel Area (35)
Taste (31)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews FOX Hotel Gorontalo

Number of reviews per page
20
40
Customer reviews
Novi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Clean hotel, comfortable room for resting.
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Ridwan h. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I often stay at Fox on weekends.
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RIFAI B.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
My sleep was disturbed, from above the room I heard "move the chair or what, I don't know."
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1 people find it helpful
T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly hotel staff, breakfast has many choices, clean swimming pool, affordable price, very strategic location in the city center
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Nur A. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Increase the breakfast menu to make it more varied
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staying at Fox is always a pleasure, but the check-in time is too long. We were supposed to get a room at 2:00 PM, but we only got one at 3:30 PM, and it wasn't what we requested. We wanted a non-smoking room, but we got a smoking room. Hopefully, check-in times will be more considerate, because we arrived at the hotel early in the morning and waited until 2:00 AM, but there was no room available.
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N***a
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff are all friendly and the service is fast. May Fox Gorontalo continue to be a success.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, It is with great pleasure that Fox Hotel Gorontalo extends its heartfelt gratitude for your choice to stay at our hotel. We are delighted that you were our guest, and we are confident that your stay was a memorable one. We recently received some excellent compliments from you, and we are deeply honored by your positive feedback. We are pleased to know that we were able to contribute to making your stay a memorable one. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back on another special occasion. Sincerely, The General Manager
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M***d
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9.7
/10
Reviewed 5 week(s) ago
Friendly service, strategic location close to the mall.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, It is with great pleasure that Fox Hotel Gorontalo extends its heartfelt gratitude for your choice to stay at our hotel. We are delighted that you were our guest, and we are confident that your stay was a memorable one. We recently received some excellent compliments from you, and we are deeply honored by your positive feedback. We are pleased to know that we were able to contribute to making your stay a memorable one. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back on another special occasion. Sincerely, The General Manager
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nailis s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff is friendly, hopefully in the future they can add more bellboy staff, change the telephone network because it doesn't connect.
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Accommodation's Reply
05 May 2026
Dear valued guest, this is the Fox Gorontalo Hotel extending our warmest greetings. On behalf of the entire staff of the Fox Gorontalo Hotel, we sincerely thank you for choosing our hotel. It has been an honor to serve you, and we hope you had a satisfying experience. We recently received positive feedback regarding the friendliness of our staff, and we will do our utmost to maintain this reputation and provide you with unforgettable memories. Furthermore, we sincerely apologize for the staff shortage and the inconvenience regarding our telephone service. We have reported these issues to the relevant departments and will strive to prevent them from recurring. Thank you once again for choosing the Fox Gorontalo Hotel. We look forward to welcoming you to our hotel again in the future. Thank you. Sincerely, The General Manager
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M***n
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8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the service is also good, the downside is that you can bring food but you will be charged hahaha
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your feedback about your stay at our hotel. We appreciate your comments regarding our friendly staff. We strive to always provide the highest quality service to all our guests, and we believe your comfort is key to our continued success. We look forward to welcoming you back soon. Sincerely, General Manager
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A***a
icon-Business
Business
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10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly, good service, good room, and good food. Thank you
1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your experience of staying at our hotel. We are delighted to hear your feedback regarding our friendly staff, excellent service, wonderful rooms, and delicious food. We strive to always provide the highest quality service to all our guests, and we believe your comfort is the key to our continued success. We hope to welcome you back soon. Sincerely, The General Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly, good service, good room, and good food. Thank you
1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your experience of staying at our hotel. We are delighted to hear your feedback regarding our friendly staff, excellent service, wonderful rooms, and delicious food. We strive to always provide the highest quality service to all our guests, and we believe your comfort is the key to our continued success. We look forward to welcoming you back soon. Sincerely, The General Manager
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B***s
icon-Business
Business
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9.4
/10
Reviewed 6 week(s) ago
The elevator is slow and the food variety is less. The rest is good.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very convenient because it is one stop shopping, close to everywhere
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, It is with great pleasure that Fox Hotel Gorontalo extends its heartfelt gratitude for your choice to stay at our hotel. We are delighted that you were our guest, and we are confident that your stay was a memorable one. We recently received some excellent compliments from you, and we are deeply honored by your positive feedback. We are pleased to know that we were able to contribute to making your stay a memorable one. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back on another special occasion. Sincerely, The General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I arrived at the hotel around 10:00 PM and was greeted with a hassle-free check-in and the staff were quite friendly. When I arrived at my hotel room, I didn't have time to check the bathroom; instead, I immediately lay down on the bed. The room was quite spacious. The Wi-Fi was fast, and the Smart TV could stream YouTube and Netflix. However, when I wanted to take a shower, I realized that the toiletries were missing (I had tried looking for them but couldn't find them), and trying to call again was impossible because I was in a hurry.
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Accommodation's Reply
16 Apr 2026
Dear Guest, Fox Hotel Gorontalo, Thank you for sharing your experience with us. We are pleased to hear that your stay was smooth and that our team provided a friendly and efficient check-in service. We are also glad that you enjoyed your spacious room, high-speed Wi-Fi, and smart TV. However, we apologize for the inconvenience you experienced regarding the lack of toiletries in your room. This is certainly not our standard of service, and we are very sorry that it affected your comfort, especially in your urgent situation. We have informed our housekeeping team to address this issue immediately and to ensure it does not happen again in the future. If you return to stay with us again, please feel free to contact our front desk at any time, as we are always ready to assist you promptly. We greatly appreciate your feedback and look forward to welcoming you back for an even better experience. Sincerely, The Management Team, Fox Hotel Gorontalo
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Trisagia
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff was incredibly friendly and helpful throughout my stay. ✨
1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from FOX Hotel Gorontalo. Thank you very much for your kind words. We are truly delighted to hear that our team’s friendliness and helpfulness made a positive impression during your stay. Your appreciation will certainly be shared with our staff, as it motivates us to continuously deliver excellent service to all our guests. We look forward to welcoming you back to FOX Hotel Gorontalo in the near future. Warm regards, Management Team FOX Hotel Gorontalo
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Johanes M. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good enough for a first time stay, in the future can come back and staycation here again.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for choosing us as your first accommodation and for the wonderful experience you had. We are delighted to hear that you enjoyed your stay with us. We greatly appreciate your interest in returning to stay with us again in the future. Your trust means a great deal to us, and we will continue to strive to improve the quality of our services to make your next visit even more memorable. We look forward to welcoming you back to Fox Hotel Gorontalo in the near future. Sincerely, The Management Team, Fox Hotel Gorontalo
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Good location. Please do lift maintenance and facility maintenance.
1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from FOX Hotel Gorontalo. Thank you for your valuable feedback regarding the lift and overall facility maintenance. We sincerely apologize for any inconvenience you may have experienced. Please be assured that your concern has been shared with our Engineering team for immediate attention and improvement, as maintaining our facilities in excellent condition is one of our top priorities. We truly appreciate your input and hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Management Team FOX Hotel Gorontalo
L***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff are all friendly, the food is all delicious, my son even asked for more.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for your excellent review. We are delighted that you were impressed with our service and the food we served. We are also pleased to hear that your child enjoyed the food so much that they ordered a second dish. Your compliments mean a great deal to us, and we will share them with our entire team to inspire us to continue providing the best service and dining experience. We hope to welcome you and your family back to Fox Hotel Gorontalo again. Sincerely, The Management Team, Fox Hotel Gorontalo
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Very good location, good service, only room cleanliness (sheets and floors) needs to be improved.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for sharing your feedback. We are pleased to hear that you enjoyed the hotel's excellent location and the service from our team. However, we regret the issue with the cleanliness of your room, particularly the linens and floor condition, which did not meet our standards. We are deeply sorry for any inconvenience this may have caused. We have already informed our housekeeping team to address this issue immediately and will improve our quality control in the future. We greatly appreciate your feedback and hope to welcome you back with a better experience. Sincerely, The Management Team, Fox Hotel Gorontalo
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