FOX Hotel Gorontalo

Hotels
Preferred Partner Plus
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8.8
/10
Very Good
637 reviews

What Guests Say About Their Stay

B***a

10.0
/ 10
I was very satisfied with my stay at the FOX Hotel Gorontalo. The hotel's strategic location is directly connected to a shopping center, making it easy for guests to shop and find food. My room was clean, comfortable, and fully equipped. The hotel staff was very friendly, polite, and responsive in assisting guests with all their needs. Hotel facilities, such as the swimming pool, fitness center, and restaurant, are well-maintained, adding to the comfort of your stay.
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A***a

10.0
/ 10
The staff was very friendly, good service, good room, and good food. Thank you

A***a

10.0
/ 10
The staff was very friendly, good service, good room, and good food. Thank you

L***s

10.0
/ 10
Economical price, and the facilities are very satisfying, thank you Fox Hotel, especially all the employees are very kind and friendly.
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L***y

10.0
/ 10
The hotel is nice, clean, comfortable, strategic location under the mall so it's easy to go anywhere. It's really great
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In the Area
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Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Hotel Citimall Gorontalo Staying at FOX Hotel Gorontalo is a good choice when you are visiting East Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around FOX Hotel Gorontalo

Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114
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Lobby FOX Hotel Gorontalo
Lobby 2 FOX Hotel Gorontalo

Discover More About FOX Hotel Gorontalo

The Charm of FOX Hotel Gorontalo

For Australian travellers seeking a comfortable and convenient base in Gorontalo, Indonesia, FOX Hotel Gorontalo stands out as an excellent choice. This modern hotel offers a welcoming atmosphere and a range of amenities designed to make your stay enjoyable. Whether you're in Gorontalo for business or leisure, FOX Hotel Gorontalo provides a reliable and pleasant accommodation experience, blending local charm with international standards. Rates at FOX Hotel Gorontalo start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of FOX Hotel Gorontalo

FOX Hotel Gorontalo is strategically situated in the heart of Gorontalo City, offering easy access to the region's key attractions and business districts. Located at {localAddressString}, the hotel is conveniently positioned approximately 30 minutes from Gorontalo Airport (GTO), making your arrival and departure smooth. The surrounding area is vibrant, with a mix of local eateries and shops, providing a glimpse into the daily life of Gorontalo. For those looking to explore, the hotel's central location means many points of interest are within easy reach, whether by a short taxi ride or a leisurely stroll. The accessibility from the airport and proximity to local amenities make FOX Hotel Gorontalo a practical choice for all travellers.

Guest Facilities and Services at FOX Hotel Gorontalo

Guest facilities at FOX Hotel Gorontalo are designed to cater to the needs of modern travellers, ensuring a comfortable and hassle-free stay. The hotel provides essential services such as complimentary Wi-Fi throughout the property, allowing you to stay connected. A 24-hour front desk is available to assist with any queries or requests you may have at any time of the day or night. For those who enjoy starting their day with a good meal, the hotel offers breakfast options, and the availability of a café ensures you can grab a coffee or a bite to eat. Secure luggage storage is also provided, giving you peace of mind if you have an early arrival or late departure. While specific operating hours for all facilities are best confirmed directly, the core services are geared towards guest convenience and satisfaction.

Room Information and Stay Experience at FOX Hotel Gorontalo

The hotel offers a variety of rooms designed to provide a restful and comfortable environment for all guests. The room types of FOX Hotel Gorontalo are thoughtfully appointed to meet diverse needs, ensuring a pleasant stay. Each room is equipped with modern climate control systems, allowing you to set the perfect temperature for a good night's sleep, a crucial factor for many Australian travellers. Cleanliness is a top priority, with well-maintained rooms and bathrooms. You can expect comfortable bedding and a quiet atmosphere conducive to relaxation after a day of exploring or working. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on providing a clean, comfortable, and functional space for your Gorontalo visit.

Recommended Nearby Dining and Cafes around FOX Hotel Gorontalo

Gorontalo boasts a rich culinary scene, and FOX Hotel Gorontalo places you right in the midst of it. The area surrounding the hotel is dotted with local eateries and cafes, offering a taste of authentic Indonesian cuisine. You can find numerous spots serving delicious local dishes, from savoury rice meals to flavourful noodle soups. For those who appreciate a good coffee, the local café culture is thriving, with many establishments offering freshly brewed coffee and light snacks. Whether you're looking for a hearty breakfast to start your day, a casual lunch, or a satisfying dinner, the vicinity of FOX Hotel Gorontalo provides ample choices to explore the local flavours.

Popular Attractions and Activities near FOX Hotel Gorontalo

Gorontalo offers a unique blend of natural beauty and cultural heritage, with several attractions easily accessible from FOX Hotel Gorontalo. Here are some popular spots to consider exploring:

  • Olele Beach:

    Famous for its vibrant coral reefs and diverse marine life, perfect for snorkelling and diving enthusiasts.
  • Bantimurung Waterfall:

    A stunning natural cascade surrounded by lush greenery, offering a refreshing escape.
  • Gorontalo City Centre:

    Explore the local markets, historical buildings, and experience the bustling city life.
  • Monument Nani Wartabone:

    A significant historical landmark commemorating a local hero.
  • Botu Bolango Beach:

    Another beautiful coastal spot offering serene views and relaxation.
If you are looking for other activities around FOX Hotel Gorontalo, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to FOX Hotel Gorontalo from the Airport

Getting to FOX Hotel Gorontalo from Gorontalo Airport (GTO) is straightforward, with several convenient transportation options available. Understanding your choices for an

airport transfer service of FOX Hotel Gorontalo

will help you plan your journey efficiently. Here’s

how to get to FOX Hotel Gorontalo

from the airport:

  • Airport Shuttle Bus:

    Look for official airport shuttle services that may operate routes connecting the airport to the city centre, where FOX Hotel Gorontalo is located.
  • Public Metered Taxis:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app.
For more information on booking your journey, consider exploring options via Airport transfer service.

Summary of Why You Should Choose FOX Hotel Gorontalo

FOX Hotel Gorontalo offers a compelling combination of location, comfort, and convenience, making it an ideal choice for your stay in Gorontalo.

  • Prime Location:

    Situated in the heart of Gorontalo City, providing easy access to attractions and amenities.
  • Comfortable Accommodation:

    Well-appointed rooms with modern climate control and a focus on cleanliness.
  • Convenient Services:

    Enjoy amenities like free Wi-Fi, a 24-hour front desk, and helpful staff.
  • Local Experience:

    Proximity to local dining and cultural experiences.
To ensure you get the best experience,

check room availability at FOX Hotel Gorontalo

and

book FOX Hotel Gorontalo

today. For your travel needs, you can also Book budget hotels in Gorontalo and Easily book domestic and international flights at low prices through Traveloka.

All facilities in FOX Hotel Gorontalo

Swimming Pool FOX Hotel Gorontalo
Swimming Pool
Fitness Center FOX Hotel Gorontalo
Fitness Center
Lobby FOX Hotel Gorontalo
Lobby
Exterior FOX Hotel Gorontalo
Exterior
Bedroom FOX Hotel Gorontalo
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Supermarket

Things to Do

  • Fitness center
  • Outdoor pool

Business Facilities

  • Business center
  • Meeting facilities

Connectivity

  • LAN Internet

Accommodation Policy & General Information in FOX Hotel Gorontalo

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
All special request are subject to availability Upon arrival

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at FOX Hotel Gorontalo
176
Number of floors in FOX Hotel Gorontalo
11
Another facilities in FOX Hotel Gorontalo
24-hour room service, Room service, Safety deposit box, WiFi in public area, Bellhop

Frequently asked questions about FOX Hotel Gorontalo

What are available facilities at FOX Hotel Gorontalo?
There are top facilites at FOX Hotel Gorontalo such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at FOX Hotel Gorontalo?
The standard check-in time at FOX Hotel Gorontalo is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of FOX Hotel Gorontalo?
FOX Hotel Gorontalo has a 4.0-star rating.
How many floors does FOX Hotel Gorontalo have?
FOX Hotel Gorontalo has 11.
How many rooms are available at FOX Hotel Gorontalo?
FOX Hotel Gorontalo has 176.
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FOX Hotel Gorontalo reviews and ratings

Overall Ratings & Reviews FOX Hotel Gorontalo

Traveloka (626)
Other sources (11)
8.9
Very Good
From 626 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about FOX Hotel Gorontalo
All
Accessibility (64)
Distance to City Center (63)
Bedroom (63)
Staff Friendliness (61)
Bathroom (60)
Ambiance (58)
Room Space (47)
Surroundings (46)
Hotel Area (45)
Taste (43)
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Traveller Reviews FOX Hotel Gorontalo

Number of reviews per page
20
40
Customer reviews
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets leaked, but they're still quite acceptable for a short break. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, Sincerely, Fox Hotel Gorontalo. On behalf of the entire Fox Hotel Gorontalo team, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be used to improve our services. We especially appreciate your suggestion regarding the addition of a shopping area (mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another memorable experience. Sincerely, The General Manager
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets are leaking. But it's quite acceptable for a short stay. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, With our deepest respect from Fox Hotel Gorontalo, on behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be incorporated into our evaluation process. We also appreciate your comment about the possibility of adding a shopping area (shopping mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back again for another memorable experience. Sincerely, The General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
Comfortable, clean, fragrant, delicious breakfast.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Juergen G. J. M.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 1 week(s) ago
The bathroom wasn't very clean, and the fixtures were outdated.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Jürgen, Greetings from all the staff at Fox Hotel Gorendale. Thank you very much for choosing to stay with us at Fox Hotel Gorendale. Your stay is our top priority, and we apologize for any inconvenience you may have experienced or for not being able to meet your expectations. We take your feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our utmost priority, and we will strive to make sure you are satisfied again on your next stay. Thank you for your valuable feedback. We will do our best to provide better service in the future. Thank you, General Manager
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A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The location is very strategic and comfortable.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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L***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The view is nice. The downsides are that there's no iron, the TV doesn't broadcast, and the soundproofing isn't good. You can hear the sound of someone repairing the pipes in the middle of the night, which is very disturbing. The food is so far so good. The bathroom in the pool smells of urine. But I'm happy, thank you.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
To the male receptionist, please be more careful. There was a key error on the third floor, but I was able to get into the second floor room. Hopefully, someone will have a more thorough experience.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Meylan B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I've stayed here 3 times and it feels really great, the best, everything is complete 😍
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Accommodation's Reply
27 Aug 2026
Dear Guests, Welcome to Fox Columbia Hotel. Thank you so much for taking the time to share your feedback about your stay. We are deeply grateful for your kind words about our hotel. We look forward to welcoming you back and allowing you to experience our diverse services and facilities. We hope to see you again soon. Thank you. General Manager
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M***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
It's pretty good, but it would be better if it was repaired before guests enter the room, because when I checked in the water bottle looked used.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Meylan B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It's not bad for the price, and breakfast is included. The downside is that the 6th-floor rooms don't have Netflix, and the TV signal isn't very good.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable hotel atmosphere, friendly staff, delicious restaurant food according to taste, very close to shopping areas.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Fatmawaty D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room was very nice, clean, the AC worked perfectly, there was plenty of water, and the water heater worked. The only thing missing was a power outlet near the bed. The only outlet was near the TV, which was a bit far if you wanted to charge it while lying down. The pool was under maintenance when we stayed, but the hotel gave us a replacement voucher that could be used when the pool is ready to use.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Fox Hotel Gorontalo would like to inform you that we are delighted you had a pleasant stay at our hotel. Thank you for sharing your feedback about your experience. We have noted your comments and suggestions to help us improve our services and facilities. We will discuss this with our team and implement the improvements you have mentioned as soon as possible. We value every guest's experience and will continue to enhance our services and rooms. Thank you again for your stay with us. We hope to welcome you back and have the opportunity to serve you even better in the future. Sincerely, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
The extra bed order took about an hour to be delivered. The bathroom floor was very slippery, and there was no trash can in the bathroom. Hopefully, things will improve.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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B***s
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 9 week(s) ago
slow elevator, food variety and taste is ordinary, bathroom needs attention
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Extensive breakfast menu, friendly staff, and affordable prices. Very close to shopping centers.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank God, it was a pleasant two days, but the Wi-Fi wasn't great, and it really wasn't. Maybe it was just a network issue or something, I don't know.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, delicious food and satisfying.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable and affordable hotel
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The queue at check-in time was incredibly long and long, while the reception staff were only 2 people and looked overwhelmed.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I was very satisfied with my stay at the FOX Hotel Gorontalo. The hotel's strategic location is directly connected to a shopping center, making it easy for guests to shop and find food. My room was clean, comfortable, and fully equipped. The hotel staff was very friendly, polite, and responsive in assisting guests with all their needs. Hotel facilities, such as the swimming pool, fitness center, and restaurant, are well-maintained, adding to the comfort of your stay.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Fox Hotel Gorontalo extends a warm welcome to you. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive feedback about our hotel, and we hope that our diverse services and facilities will encourage you to visit us again. We look forward to welcoming you soon. Sincerely, General Manager
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Number of reviews per page
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Bedroom 4 FOX Hotel Gorontalo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews FOX Hotel Gorontalo

Traveloka (626)
Other sources (11)
8.9
Very Good
From 626 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about FOX Hotel Gorontalo
All
Accessibility (64)
Distance to City Center (63)
Bedroom (63)
Staff Friendliness (61)
Bathroom (60)
Ambiance (58)
Room Space (47)
Surroundings (46)
Hotel Area (45)
Taste (43)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews FOX Hotel Gorontalo

Number of reviews per page
20
40
Customer reviews
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets leaked, but they're still quite acceptable for a short break. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, Sincerely, Fox Hotel Gorontalo. On behalf of the entire Fox Hotel Gorontalo team, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be used to improve our services. We especially appreciate your suggestion regarding the addition of a shopping area (mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another memorable experience. Sincerely, The General Manager
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Patricia T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets are leaking. But it's quite acceptable for a short stay. The mall is right next door, making it easy to get something to eat or do.
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Accommodation's Reply
03 Sep 2026
Dear Ms. Patricia, With our deepest respect from Fox Hotel Gorontalo, on behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be incorporated into our evaluation process. We also appreciate your comment about the possibility of adding a shopping area (shopping mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back again for another memorable experience. Sincerely, The General Manager
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
Comfortable, clean, fragrant, delicious breakfast.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Juergen G. J. M.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 1 week(s) ago
The bathroom wasn't very clean, and the fixtures were outdated.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Jürgen, Greetings from all the staff at Fox Hotel Gorendale. Thank you very much for choosing to stay with us at Fox Hotel Gorendale. Your stay is our top priority, and we apologize for any inconvenience you may have experienced or for not being able to meet your expectations. We take your feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our utmost priority, and we will strive to make sure you are satisfied again on your next stay. Thank you for your valuable feedback. We will do our best to provide better service in the future. Thank you, General Manager
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A***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The location is very strategic and comfortable.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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L***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The view is nice. The downsides are that there's no iron, the TV doesn't broadcast, and the soundproofing isn't good. You can hear the sound of someone repairing the pipes in the middle of the night, which is very disturbing. The food is so far so good. The bathroom in the pool smells of urine. But I'm happy, thank you.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
To the male receptionist, please be more careful. There was a key error on the third floor, but I was able to get into the second floor room. Hopefully, someone will have a more thorough experience.
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Accommodation's Reply
01 Sep 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Meylan B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I've stayed here 3 times and it feels really great, the best, everything is complete 😍
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Accommodation's Reply
27 Aug 2026
Dear Guests, Welcome to Fox Columbia Hotel. Thank you so much for taking the time to share your feedback about your stay. We are deeply grateful for your kind words about our hotel. We look forward to welcoming you back and allowing you to experience our diverse services and facilities. We hope to see you again soon. Thank you. General Manager
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M***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
It's pretty good, but it would be better if it was repaired before guests enter the room, because when I checked in the water bottle looked used.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Meylan B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It's not bad for the price, and breakfast is included. The downside is that the 6th-floor rooms don't have Netflix, and the TV signal isn't very good.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable hotel atmosphere, friendly staff, delicious restaurant food according to taste, very close to shopping areas.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Fatmawaty D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The room was very nice, clean, the AC worked perfectly, there was plenty of water, and the water heater worked. The only thing missing was a power outlet near the bed. The only outlet was near the TV, which was a bit far if you wanted to charge it while lying down. The pool was under maintenance when we stayed, but the hotel gave us a replacement voucher that could be used when the pool is ready to use.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Fox Hotel Gorontalo would like to inform you that we are delighted you had a pleasant stay at our hotel. Thank you for sharing your feedback about your experience. We have noted your comments and suggestions to help us improve our services and facilities. We will discuss this with our team and implement the improvements you have mentioned as soon as possible. We value every guest's experience and will continue to enhance our services and rooms. Thank you again for your stay with us. We hope to welcome you back and have the opportunity to serve you even better in the future. Sincerely, General Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
The extra bed order took about an hour to be delivered. The bathroom floor was very slippery, and there was no trash can in the bathroom. Hopefully, things will improve.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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B***s
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 9 week(s) ago
slow elevator, food variety and taste is ordinary, bathroom needs attention
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Extensive breakfast menu, friendly staff, and affordable prices. Very close to shopping centers.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank God, it was a pleasant two days, but the Wi-Fi wasn't great, and it really wasn't. Maybe it was just a network issue or something, I don't know.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, delicious food and satisfying.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very comfortable and affordable hotel
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The queue at check-in time was incredibly long and long, while the reception staff were only 2 people and looked overwhelmed.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.
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B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I was very satisfied with my stay at the FOX Hotel Gorontalo. The hotel's strategic location is directly connected to a shopping center, making it easy for guests to shop and find food. My room was clean, comfortable, and fully equipped. The hotel staff was very friendly, polite, and responsive in assisting guests with all their needs. Hotel facilities, such as the swimming pool, fitness center, and restaurant, are well-maintained, adding to the comfort of your stay.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Fox Hotel Gorontalo extends a warm welcome to you. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive feedback about our hotel, and we hope that our diverse services and facilities will encourage you to visit us again. We look forward to welcoming you soon. Sincerely, General Manager
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