What are available facilities at FOX Hotel Gorontalo?

There are top facilites at FOX Hotel Gorontalo such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at FOX Hotel Gorontalo?

Check-in time at FOX Hotel Gorontalo is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of FOX Hotel Gorontalo?

FOX Hotel Gorontalo is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does FOX Hotel Gorontalo have?

FOX Hotel Gorontalo has 11 floors.

How many rooms are available at FOX Hotel Gorontalo?

FOX Hotel Gorontalo has 176 rooms in total.

Does FOX Hotel Gorontalo provide parking?

Yes, FOX Hotel Gorontalo provides parking. Please confirm details directly with the hotel.

What do past guests say about FOX Hotel Gorontalo?

FOX Hotel Gorontalo is well-known for its Location, Room Comfort, Meal, as reviewed by verified Traveloka guests.

FOX Hotel Gorontalo

Name: FOX Hotel Gorontalo
Address: Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114, Jl. Sultan Botutihe No. 88, Gorontalo, 90114, Indonesia
Rating: 8.8

Hotels

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8.8

/10

Very Good

637 reviews

What Guests Say About Their Stay

B***a

10.0

/ 10

I was very satisfied with my stay at the FOX Hotel Gorontalo. The hotel's strategic location is directly connected to a shopping center, making it easy for guests to shop and find food. My room was clean, comfortable, and fully equipped. The hotel staff was very friendly, polite, and responsive in assisting guests with all their needs. Hotel facilities, such as the swimming pool, fitness center, and restaurant, are well-maintained, adding to the comfort of your stay.

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A***a

10.0

/ 10

The staff was very friendly, good service, good room, and good food. Thank you

A***a

10.0

/ 10

The staff was very friendly, good service, good room, and good food. Thank you

L***s

10.0

/ 10

Economical price, and the facilities are very satisfying, thank you Fox Hotel, especially all the employees are very kind and friendly.

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L***y

10.0

/ 10

The hotel is nice, clean, comfortable, strategic location under the mall so it's easy to go anywhere. It's really great

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In the Area

See Map

Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: hotel was previously named Hotel Citimall Gorontalo Staying at FOX Hotel Gorontalo is a good choice when you are visiting East Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

FOX Hotel Gorontalo Address: Map & Location

Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114

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Discover More About FOX Hotel Gorontalo

note: hotel was previously named Hotel Citimall Gorontalo

Location

Staying at FOX Hotel Gorontalo is a good choice when you are visiting East Kota.

About FOX Hotel Gorontalo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from FOX Hotel Gorontalo exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

FOX Hotel Gorontalo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at FOX Hotel Gorontalo.

All facilities in FOX Hotel Gorontalo

Swimming Pool

Fitness Center

Lobby

Exterior

Bedroom

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service

Nearby Facilities

ATM/Banking
Hair salon
Supermarket

Things to Do

Fitness center
Outdoor pool

Business Facilities

Business center
Meeting facilities

Connectivity

LAN Internet

Accommodation Policy & General Information in FOX Hotel Gorontalo

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
All special request are subject to availability Upon arrival

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at FOX Hotel Gorontalo	176
Number of floors in FOX Hotel Gorontalo	11
Another facilities in FOX Hotel Gorontalo	24-hour room service, Room service, Safety deposit box, WiFi in public area, Bellhop

More Reviews from Other Guests in FOX Hotel Gorontalo

Overall Ratings & Reviews FOX Hotel Gorontalo

Traveloka (626)

Other sources (11)

8.9

Very Good

From 626 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.7

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about FOX Hotel Gorontalo

All

Accessibility (64)

Distance to City Center (63)

Bedroom (63)

Staff Friendliness (61)

Bathroom (60)

Ambiance (58)

Room Space (47)

Surroundings (46)

Hotel Area (45)

Taste (43)

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Traveler Reviews FOX Hotel Gorontalo

Number of reviews per page

20

40

Customer reviews

Patricia T. H.

Leisure

8.5

/10

Reviewed 2 day(s) ago

The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets leaked, but they're still quite acceptable for a short break. The mall is right next door, making it easy to get something to eat or do.

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Accommodation's Reply

03 Sep 2026

Dear Ms. Patricia, Sincerely, Fox Hotel Gorontalo. On behalf of the entire Fox Hotel Gorontalo team, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be used to improve our services. We especially appreciate your suggestion regarding the addition of a shopping area (mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another memorable experience. Sincerely, The General Manager

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Patricia T. H.

Leisure

8.5

/10

Reviewed 2 day(s) ago

The hotel staff is friendly. The rooms are old-fashioned but spacious. The toilets are leaking. But it's quite acceptable for a short stay. The mall is right next door, making it easy to get something to eat or do.

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Accommodation's Reply

03 Sep 2026

Dear Ms. Patricia, With our deepest respect from Fox Hotel Gorontalo, on behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. We were delighted to welcome you as our guest. We apologize for any inconvenience you may have experienced regarding the amenities in our room. Your feedback will be incorporated into our evaluation process. We also appreciate your comment about the possibility of adding a shopping area (shopping mall). We hope this will make your stay even more comfortable. Thank you again for choosing Fox Hotel Gorontalo. We look forward to welcoming you back again for another memorable experience. Sincerely, The General Manager

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D***y

Business

9.4

/10

Reviewed 6 day(s) ago

Comfortable, clean, fragrant, delicious breakfast.

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Accommodation's Reply

01 Sep 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager

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JG

Juergen G. J. M.

7.9

/10

Reviewed 1 week(s) ago

The bathroom wasn't very clean, and the fixtures were outdated.

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Accommodation's Reply

27 Aug 2026

Dear Mr. Jürgen, Greetings from all the staff at Fox Hotel Gorendale. Thank you very much for choosing to stay with us at Fox Hotel Gorendale. Your stay is our top priority, and we apologize for any inconvenience you may have experienced or for not being able to meet your expectations. We take your feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our utmost priority, and we will strive to make sure you are satisfied again on your next stay. Thank you for your valuable feedback. We will do our best to provide better service in the future. Thank you, General Manager

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A***y

9.4

/10

Reviewed 3 week(s) ago

The location is very strategic and comfortable.

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Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager

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L***s

8.5

/10

Reviewed 3 week(s) ago

The view is nice. The downsides are that there's no iron, the TV doesn't broadcast, and the soundproofing isn't good. You can hear the sound of someone repairing the pipes in the middle of the night, which is very disturbing. The food is so far so good. The bathroom in the pool smells of urine. But I'm happy, thank you.

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Accommodation's Reply

27 Aug 2026

Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.

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H***y

Business

8.5

/10

Reviewed 4 week(s) ago

To the male receptionist, please be more careful. There was a key error on the third floor, but I was able to get into the second floor room. Hopefully, someone will have a more thorough experience.

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Accommodation's Reply

01 Sep 2026

Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.

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MB

Meylan B.

Staycation

8.5

/10

Reviewed 5 week(s) ago

I've stayed here 3 times and it feels really great, the best, everything is complete 😍

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1 people find it helpful

Accommodation's Reply

27 Aug 2026

Dear Guests, Welcome to Fox Columbia Hotel. Thank you so much for taking the time to share your feedback about your stay. We are deeply grateful for your kind words about our hotel. We look forward to welcoming you back and allowing you to experience our diverse services and facilities. We hope to see you again soon. Thank you. General Manager

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M***s

8.4

/10

Reviewed 6 week(s) ago

It's pretty good, but it would be better if it was repaired before guests enter the room, because when I checked in the water bottle looked used.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.

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MB

Meylan B.

Leisure

8.5

/10

Reviewed 7 week(s) ago

It's not bad for the price, and breakfast is included. The downside is that the 6th-floor rooms don't have Netflix, and the TV signal isn't very good.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager

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T***y

Staycation

10.0

/10

Reviewed 7 week(s) ago

Comfortable hotel atmosphere, friendly staff, delicious restaurant food according to taste, very close to shopping areas.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager

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FD

Fatmawaty D.

9.4

/10

Reviewed 7 week(s) ago

The room was very nice, clean, the AC worked perfectly, there was plenty of water, and the water heater worked. The only thing missing was a power outlet near the bed. The only outlet was near the TV, which was a bit far if you wanted to charge it while lying down. The pool was under maintenance when we stayed, but the hotel gave us a replacement voucher that could be used when the pool is ready to use.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Fox Hotel Gorontalo would like to inform you that we are delighted you had a pleasant stay at our hotel. Thank you for sharing your feedback about your experience. We have noted your comments and suggestions to help us improve our services and facilities. We will discuss this with our team and implement the improvements you have mentioned as soon as possible. We value every guest's experience and will continue to enhance our services and rooms. Thank you again for your stay with us. We hope to welcome you back and have the opportunity to serve you even better in the future. Sincerely, General Manager

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M***a

Staycation

6.2

/10

Reviewed 8 week(s) ago

The extra bed order took about an hour to be delivered. The bathroom floor was very slippery, and there was no trash can in the bathroom. Hopefully, things will improve.

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.

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B***s

Business

8.9

/10

Reviewed 9 week(s) ago

slow elevator, food variety and taste is ordinary, bathroom needs attention

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.

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T***y

Leisure

10.0

/10

Reviewed 10 week(s) ago

Extensive breakfast menu, friendly staff, and affordable prices. Very close to shopping centers.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager

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Y***a

10.0

/10

Reviewed 10 week(s) ago

Thank God, it was a pleasant two days, but the Wi-Fi wasn't great, and it really wasn't. Maybe it was just a network issue or something, I don't know.

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.

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Verified Traveler

Staycation

10.0

/10

Reviewed 11 week(s) ago

Friendly staff, delicious food and satisfying.

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager

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N***l

10.0

/10

Reviewed 11 week(s) ago

Very comfortable and affordable hotel

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Accommodation's Reply

28 Jul 2026

Dear Valued Guest, Warm greetings from Fox Hotel Gorontalo. Thank you for taking the time to share your valuable experience. We greatly appreciate your positive review of our hotel. We hope our services and facilities will make you want to visit us again. We look forward to welcoming you back soon. Sincerely, The General Manager

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Verified Traveler

Business

8.8

/10

Reviewed 11 week(s) ago

The queue at check-in time was incredibly long and long, while the reception staff were only 2 people and looked overwhelmed.

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, This is Columbia Fox Hotels. Thank you very much for your valuable feedback. Your stay at Columbia Fox Hotels is very important to us, and we regret that we were unable to meet your expectations. We apologize for any inconvenience caused. We take all our guests' feedback and requests very seriously and will do our best to resolve any issues. Please contact us if you have any further comments or suggestions. Your satisfaction is our top priority, and we will strive to improve the quality of our service. We hope to welcome you back in the future. Thank you for your valuable feedback. We will do our best to provide you with better service in the future. Thank you, General Manager.

See original

B***a

Staycation

10.0

/10

Reviewed 12 week(s) ago

I was very satisfied with my stay at the FOX Hotel Gorontalo. The hotel's strategic location is directly connected to a shopping center, making it easy for guests to shop and find food. My room was clean, comfortable, and fully equipped. The hotel staff was very friendly, polite, and responsive in assisting guests with all their needs. Hotel facilities, such as the swimming pool, fitness center, and restaurant, are well-maintained, adding to the comfort of your stay.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.