Frank's Hotel

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8.3
/10
Very Good
788 reviews

What Guests Say About Their Stay

Martono U. R.

9.7
/ 10
Strategic, affordable, safe, good service, many culinary places around and varied.
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Mishbachus S.

9.4
/ 10
Spacious room, nice service, friendly, comfortable staff and plenty of culinary options around the hotel
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Roylistiawan Roylistiawan

9.7
/ 10
Good, convenient, strategic location
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thomas

9.7
/ 10
Nice and friendly service, clean hotel
See original

Jason W.

8.8
/ 10
Pretty good hotel for a business trip.
In the Area
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Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Frank's Hotel is a good choice when you are visiting Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Frank's Hotel

Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112
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Lobby Frank's Hotel
Lobby 2 Frank's Hotel

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The Charm of Frank's Hotel in East Java

For Australian travellers seeking an authentic and comfortable base in the vibrant province of Jawa Timur, Indonesia, Frank's Hotel presents an inviting option. This introduction aims to provide a comprehensive overview of what makes Frank's Hotel a standout choice, focusing on aspects that resonate with the preferences of Australian visitors, from its convenient location and excellent amenities to the overall guest experience. Rates at Frank's Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Frank's Hotel

Frank's Hotel is situated in the heart of Surabaya, a bustling metropolis in East Java. Located at Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112, the hotel offers a strategic position that balances accessibility with a sense of calm. It's conveniently positioned approximately 10 kilometres from the city centre, making it easy to explore Surabaya's key attractions. For those arriving by air, the hotel is roughly 15 kilometres from Juanda International Airport (SUB), with various transport options readily available. The surrounding area is a dynamic mix of local life, offering a glimpse into the everyday rhythm of Surabaya, with proximity to local eateries and markets that are perfect for discovering authentic Indonesian flavours.

Guest Facilities and Services at Frank's Hotel

Guest facilities at Frank's Hotel are designed to ensure a comfortable and convenient stay for all visitors. Understanding the importance of a good start to the day, the hotel often provides breakfast options that cater to diverse tastes, including local Indonesian fare and international choices, with a focus on quality coffee. For travellers who value connectivity, complimentary Wi-Fi is typically available throughout the property. The hotel also offers essential services such as secure luggage storage, allowing guests to explore freely without their belongings. A 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests, ensuring peace of mind at any hour.

Room Information and Stay Experience at Frank's Hotel

The room types of Frank's Hotel are thoughtfully curated to provide a restful sanctuary after a day of exploration or business. Guests can expect clean, well-maintained rooms equipped with modern amenities essential for a comfortable stay. A key consideration for many travellers is effective climate control, and Frank's Hotel typically features reliable air-conditioning systems to ensure a pleasant temperature regardless of the external weather. Bathrooms are kept to a high standard of cleanliness, offering a refreshing space to unwind. While specific room names and sizes are best confirmed directly, the focus is consistently on providing a serene and comfortable environment for all guests.

Recommended Nearby Dining and Cafes around Frank's Hotel

Surabaya boasts a rich culinary landscape, and Frank's Hotel is ideally positioned to allow guests to immerse themselves in it. The vicinity around the hotel is dotted with numerous local eateries and cafes, offering everything from traditional Indonesian dishes to contemporary culinary creations. Travellers can easily find spots serving delicious local coffee, perfect for that morning caffeine fix or an afternoon break. Exploring the local food scene is a highlight, with opportunities to sample regional specialties and experience the vibrant café culture that Surabaya has to offer.

Popular Attractions and Activities near Frank's Hotel

Surabaya, the capital of East Java, offers a wealth of attractions for visitors. Near Frank's Hotel, you can explore the historic House of Sampoerna, a fascinating museum dedicated to the history of clove cigarettes. The Tugu Pahlawan (Heroes Monument) stands as a significant landmark, commemorating the Battle of Surabaya. For a glimpse into local life and culture, a visit to the Ampel Mosque and its surrounding Arab quarter is highly recommended. The colourful Kya Kya Kembang Jepun, Surabaya's Chinatown, offers a vibrant atmosphere and diverse street food. Nature lovers might enjoy a trip to the Mangrove Forest Wonorejo, a serene ecological park. If you are looking for other activities around Frank's Hotel, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Frank's Hotel from the Airport

Navigating your journey from Juanda International Airport (SUB) to Frank's Hotel is straightforward, with several convenient options available. Understanding how to get to Frank's Hotel is key to a smooth arrival.

  • Airport Link Trains: While direct train links might not be available, local train services from stations near the airport can connect you to the city centre, from where you can take a short taxi or rideshare to the hotel.
  • Airport Shuttle Buses: Dedicated shuttle bus services often operate from the airport to various points in Surabaya, providing an economical way to reach the city.
  • Public Metered Taxis: Official airport taxis are readily available at designated ranks outside the arrival terminals. Ensure the meter is used for a fair fare.
  • Rideshare Services: You can also opt for a rideshare service, which can be booked via a mobile app for convenience and often competitive pricing.

For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Frank's Hotel

Frank's Hotel in Jawa Timur offers a compelling combination of location, comfort, and service, making it an excellent choice for Australian travellers.

  • Prime Location: Situated conveniently in Surabaya, providing easy access to local attractions and transport links.
  • Comfortable Accommodation: Well-appointed rooms with essential amenities and effective climate control for a relaxing stay.
  • Friendly Service: A dedicated 24-hour front desk team ready to assist with your needs.
  • Convenient Facilities: Including Wi-Fi and breakfast options to enhance your experience.

To ensure you secure your preferred dates and room, it is recommended to Check room availability at Frank's Hotel in advance. Book Frank's Hotel today through Traveloka for a seamless and enjoyable trip to East Java. For more options, you can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices.

All facilities in Frank's Hotel

Lobby Frank's Hotel
Lobby
Exterior Frank's Hotel
Exterior
Bedroom Frank's Hotel
Bedroom
In-room Bathroom Frank's Hotel
In-room Bathroom
Restaurant Frank's Hotel
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour security
  • Newspaper in lobby
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Supermarket

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

General

  • AC

Accommodation Policy & General Information in Frank's Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Frank's Hotel
35
Number of floors in Frank's Hotel
5
Another facilities in Frank's Hotel
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked questions about Frank's Hotel

What are available facilities at Frank's Hotel?
There are top facilites at Frank's Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Frank's Hotel?
The standard check-in time at Frank's Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Frank's Hotel provide breakfast?
Yes, Frank's Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Frank's Hotel?
Frank's Hotel has a 0.0-star rating.
How many floors does Frank's Hotel have?
Frank's Hotel has 5.
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Frank's Hotel reviews and ratings

8.3
Very Good
From 788 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Frank's Hotel
All
Accessibility (7)
Staff Friendliness (7)
Ambiance (7)
Room Space (7)
Bedroom (7)
Surroundings (5)
Wifi (5)
Check-in/out Time (4)
Distance to City Center (3)
Activity Option (3)
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Traveller Reviews Frank's Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The staff was very nice. The room was also okay. I didn't try the food, as it seems the restaurant is no longer active.
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Verified Traveler
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Business
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9.1
/10
Reviewed 6 day(s) ago
The location is close to food places. It's not too congested either. The staff is very polite. Highly recommended.
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Arkan S. A. P.
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Business
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8.2
/10
Reviewed 8 week(s) ago
The staff was very friendly, the hotel room was spacious, the air conditioning was cold, and there was hot water. However, the TV was too small, and the room deposit was a bit high and required cash, but there was an ATM nearby.
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merry k.
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9.4
/10
Reviewed 9 week(s) ago
My first stay at this hotel was quite good. The rooms are spacious and the access is close to ITS. If you want to find food nearby, you can just walk; there are many food stalls and it's close to Alfamart and Indomaret. There's a Rp 200,000 deposit, which is refundable upon checkout.
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David Y.
icon-Transit
Transit
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8.8
/10
Reviewed 12 week(s) ago
Cheap hotel and near with ITS and Unair
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s***a
icon-Business
Business
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9.4
/10
Reviewed 18 week(s) ago
The rooms are comfortable, smoke-free, and fully equipped. They're also clean.
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2 people find it helpful
Raihan A. f.
icon-Staycation
Staycation
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8.4
/10
Reviewed 24 week(s) ago
Good, but the Wi-Fi is not provided directly or placed in the room.
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1 people find it helpful
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The hotel is nice and clean, and it also prohibits smoking inside. So, it's a great place to stay if you don't like the smell of cigarettes.
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2 people find it helpful
dirgahayu n.
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Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
The location is close to the ITS campus, easy to find places to eat, the rooms are adequate and comfortable, the bathroom cleanliness should be improved. The shower is safe, hot and cold water is available, and you can check in early. It's worth the price.
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1 people find it helpful
Nurbaiti
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 41 week(s) ago
the room is comfortable, clean and quite spacious
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Nataniel D.
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8.8
/10
Reviewed 43 week(s) ago
For that price, it's pretty good...it's just that the room has a lot of mosquitoes...😁
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U***i
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8.2
/10
Reviewed 46 week(s) ago
The staff was very helpful, and the room was quite comfortable. The water was flowing smoothly, and there were lots of delicious culinary options nearby. Thanks, Franks.
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A***T
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Staycation
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8.7
/10
Reviewed 49 week(s) ago
The atmosphere is cozy, calm mind and very peaceful, you can get a delicious breakfast too 🥰
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A***h
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Transit
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8.5
/10
Reviewed 49 week(s) ago
Just a suggestion to pay more attention to the sanitation of the bathrooms and sinks, as some were not running smoothly (almost blocked), and the rooms still smelled of cigarettes (possibly from previous guests). However, the service was friendly and pleasant.
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1 people find it helpful
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Aulia N. H.
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Leisure
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8.2
/10
Reviewed 51 week(s) ago
Pretty good. Close to everywhere, lots of food around.
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2 people find it helpful
akhmad r. p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Thank you for your service, and please continue to maximize your service, always maintain the cleanliness of the room facilities.
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R***t
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Leisure
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8.5
/10
Reviewed 64 week(s) ago
Not bad.. It's already a decent standard for accommodation.
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m***s
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9.1
/10
Reviewed 64 week(s) ago
Staff is very friendly and very helpful! The best! Just for the cleanliness of the toilet, it needs to be improved again
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Y***k
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Transit
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8.5
/10
Reviewed 66 week(s) ago
Room, bathroom is very clean.
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B***n
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Transit
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8.2
/10
Reviewed 66 week(s) ago
Everything is good, I like the cleanliness and neatness and it is very fulfilled, only the price is quite expensive for parents who are watching their children go to college. 300 thousand after clicking, the promo does not include VAT, when you want to order directly there is an additional 11% drastically increased. The price displayed from the beginning should have included VAT.
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3 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Frank's Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 788 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Frank's Hotel
All
Accessibility (7)
Staff Friendliness (7)
Ambiance (7)
Room Space (7)
Bedroom (7)
Surroundings (5)
Wifi (5)
Check-in/out Time (4)
Distance to City Center (3)
Activity Option (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Frank's Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The staff was very nice. The room was also okay. I didn't try the food, as it seems the restaurant is no longer active.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
The location is close to food places. It's not too congested either. The staff is very polite. Highly recommended.
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Arkan S. A. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The staff was very friendly, the hotel room was spacious, the air conditioning was cold, and there was hot water. However, the TV was too small, and the room deposit was a bit high and required cash, but there was an ATM nearby.
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merry k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
My first stay at this hotel was quite good. The rooms are spacious and the access is close to ITS. If you want to find food nearby, you can just walk; there are many food stalls and it's close to Alfamart and Indomaret. There's a Rp 200,000 deposit, which is refundable upon checkout.
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Profile Picture
David Y.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Cheap hotel and near with ITS and Unair
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s***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The rooms are comfortable, smoke-free, and fully equipped. They're also clean.
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2 people find it helpful
Raihan A. f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 24 week(s) ago
Good, but the Wi-Fi is not provided directly or placed in the room.
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1 people find it helpful
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
The hotel is nice and clean, and it also prohibits smoking inside. So, it's a great place to stay if you don't like the smell of cigarettes.
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2 people find it helpful
dirgahayu n.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 38 week(s) ago
The location is close to the ITS campus, easy to find places to eat, the rooms are adequate and comfortable, the bathroom cleanliness should be improved. The shower is safe, hot and cold water is available, and you can check in early. It's worth the price.
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1 people find it helpful
Nurbaiti
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 41 week(s) ago
the room is comfortable, clean and quite spacious
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Nataniel D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 43 week(s) ago
For that price, it's pretty good...it's just that the room has a lot of mosquitoes...😁
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U***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 46 week(s) ago
The staff was very helpful, and the room was quite comfortable. The water was flowing smoothly, and there were lots of delicious culinary options nearby. Thanks, Franks.
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A***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 49 week(s) ago
The atmosphere is cozy, calm mind and very peaceful, you can get a delicious breakfast too 🥰
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Find this review helpful?
A***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
Just a suggestion to pay more attention to the sanitation of the bathrooms and sinks, as some were not running smoothly (almost blocked), and the rooms still smelled of cigarettes (possibly from previous guests). However, the service was friendly and pleasant.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Aulia N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 51 week(s) ago
Pretty good. Close to everywhere, lots of food around.
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2 people find it helpful
akhmad r. p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Thank you for your service, and please continue to maximize your service, always maintain the cleanliness of the room facilities.
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Not bad.. It's already a decent standard for accommodation.
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m***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 64 week(s) ago
Staff is very friendly and very helpful! The best! Just for the cleanliness of the toilet, it needs to be improved again
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Y***k
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
Room, bathroom is very clean.
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B***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
Everything is good, I like the cleanliness and neatness and it is very fulfilled, only the price is quite expensive for parents who are watching their children go to college. 300 thousand after clicking, the promo does not include VAT, when you want to order directly there is an additional 11% drastically increased. The price displayed from the beginning should have included VAT.
Read More
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3 people find it helpful
Number of reviews per page
20
40