Frank's Hotel

Hotels
8.3
/10
Very Good
775 reviews

What Guests Say About Their Stay

Staff Friendliness (17)
Accessibility (12)
Bedroom (12)
Surroundings (11)

Martono U. R.

9.7
/ 10
Strategic, affordable, safe, good service, many culinary places around and varied.
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Mishbachus S.

9.4
/ 10
Spacious room, nice service, friendly, comfortable staff and plenty of culinary options around the hotel
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Roylistiawan Roylistiawan

9.7
/ 10
Good, convenient, strategic location
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thomas

9.7
/ 10
Nice and friendly service, clean hotel
See original

Jason W.

8.8
/ 10
Pretty good hotel for a business trip.
In the Area
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Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Frank's Hotel is a good choice when you are visiting Mulyorejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Frank's Hotel

Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112
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Lobby Frank's Hotel
Lobby 2 Frank's Hotel

Discover More About Frank's Hotel

Discover Frank's Hotel: Your Gateway to Jawa Timur's Charm

Welcome to Frank's Hotel, a premier accommodation choice nestled in the heart of Jawa Timur, Indonesia. Whether you're planning a business trip, a romantic getaway, or a family adventure, Frank's Hotel offers a comfortable and convenient base to explore all that this vibrant region has to offer. Room rates at Frank's Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Frank's Hotel Location

Frank's Hotel is ideally situated in the bustling district of Surabaya, placing you right in the midst of the action. Located at Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112, it's approximately a 30-minute drive from Juanda International Airport (SUB) and a mere 15-minute journey to the nearest major train station, Pasar Turi. The atmosphere here is one of vibrant urban energy, with easy access to a plethora of local eateries, shopping centres, and cultural landmarks. You'll find yourself immersed in the dynamic pulse of Surabaya, yet able to retreat to the tranquility of Frank's Hotel after a day of exploration.

Frank's Hotel Facilities & Services

Facilities for guests at Frank's Hotel are designed to ensure a comfortable and enjoyable stay for everyone.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A well-equipped fitness centre is open daily from 6:00 AM to 10:00 PM, perfect for maintaining your workout routine.
  • The outdoor swimming pool offers a refreshing escape, operating from 7:00 AM to 7:00 PM.
  • For families, a dedicated children's play area provides entertainment for younger guests.
  • On-site parking is available for guests, with secure parking options for added peace of mind, at a rate of AUD $10 per day.
  • A 24-hour front desk is always ready to assist with any queries or requests.
  • Room service is available from 7:00 AM to 11:00 PM, offering a convenient dining option.

Frank's Hotel Room Types

Discover a range of inviting accommodations with the diverse room types of Frank's Hotel. Each room is meticulously designed to provide comfort and convenience, ensuring a restful stay.
  • Deluxe Room:

    Offering a comfortable space with a city view, these non-smoking rooms are perfect for solo travellers or couples. Bathtub is available in select rooms.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms also feature a city view and are strictly non-smoking. A bathtub is included in all Executive Rooms.
  • Suite:

    For those seeking a touch of luxury, our Suites provide ample space, a separate living area, and a city view. These non-smoking suites come with a bathtub.
  • Family Room:

    Designed to accommodate families, these rooms offer extra space and can be configured with either a city view or a park view. All Family Rooms are non-smoking and include a bathtub.
Frank's Hotel is a strictly non-smoking property, with all rooms designated as non-smoking environments.

Frank's Hotel Dining & Restaurants

Savour a delightful culinary journey at Frank's Hotel, where exceptional dining experiences await.
  • The Sunrise Café:

    Start your day with an artisanal breakfast buffet featuring a wide array of local and international dishes. Open daily from 6:30 AM to 10:30 AM. Estimated price per person for breakfast is AUD $20.
  • The Spice Garden Restaurant:

    Indulge in modern Indonesian cuisine with a contemporary twist. The restaurant offers a curated selection of local delicacies and international favourites. Open daily for lunch from 12:00 PM to 3:00 PM and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner ranges from AUD $35 to $55.
  • The Sky Lounge Bar:

    Unwind with a refreshing cocktail or a glass of local wine at our rooftop bar, offering panoramic views of the city. Open daily from 5:00 PM to 12:00 AM. Light snacks are available.

Frank's Hotel Nearby Attractions and Activities

Frank's Hotel is perfectly positioned to explore the rich tapestry of Surabaya and its surrounding areas. Here are some must-visit spots:
  • Tugu Pahlawan (Heroes Monument):

    A significant historical landmark commemorating the Battle of Surabaya, offering insights into Indonesia's struggle for independence.
  • House of Sampoerna:

    A beautifully preserved Dutch colonial building that now serves as a museum dedicated to the history of clove cigarettes and Indonesian culture.
  • Surabaya Town Square (Sutos):

    A popular lifestyle and entertainment complex featuring a wide range of shops, restaurants, cafes, and a cinema.
  • Ampel Mosque and Bazaar:

    One of the oldest mosques in Surabaya, a spiritual centre for the local Muslim community, surrounded by a vibrant bazaar selling traditional goods and street food.
  • Cheng Ho Mosque:

    A unique mosque with Chinese architectural influences, named after the famous Chinese admiral Zheng He, offering a blend of cultural and religious significance.
If you are looking for other activities around Frank's Hotel, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Frank's Hotel from the Airport

Navigating your way to Frank's Hotel from Juanda International Airport (SUB) is straightforward, with several convenient options available. The airport transfer service of Frank's Hotel ensures a smooth arrival.
  • Airport Taxi:

    Metered taxis are readily available outside the arrival terminals. The journey to Frank's Hotel typically takes around 30-45 minutes, depending on traffic, and will cost approximately AUD $15 - $20.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone. This is often a cost-effective and convenient option, with prices similar to or slightly lower than airport taxis.
  • Hotel Private Transfer:

    For a seamless and comfortable experience, Frank's Hotel offers a private airport transfer service. Please contact the hotel in advance to arrange this, with rates starting from AUD $30. This service provides a direct and stress-free journey to your accommodation.
  • Shuttle Bus:

    While direct shuttle buses to the hotel are not common, several public shuttle services operate from the airport to various points in the city. From these drop-off points, you can take a short taxi or ride-hailing service to Frank's Hotel.
For more information on getting around, explore various airport transfer services.

Summary of Why You Should Choose to Stay at Frank's Hotel

Frank's Hotel stands out as an exceptional choice for travellers seeking comfort, convenience, and a genuine taste of Jawa Timur. With excellent room availability at Frank's Hotel, you're sure to find the perfect fit for your needs.
  • Prime Location:

    Situated in the vibrant heart of Surabaya, offering easy access to attractions, dining, and transport.
  • Comfortable Accommodation:

    A variety of well-appointed rooms and suites designed for a relaxing stay.
  • Excellent Facilities:

    From a fitness centre and swimming pool to dining options, all your needs are catered for.
  • Warm Hospitality:

    Experience friendly and professional service that makes you feel right at home.
  • Value for Money:

    Competitive pricing combined with the TRAVELOKA new user promotion makes booking Frank's Hotel even more attractive.
Ready to experience the best of Jawa Timur? Booking Frank's Hotel is simple and convenient. We encourage you to explore your options and secure your stay today. For great deals on accommodation, consider checking out Book budget hotels in Jawa Timur. Planning your journey is also made easy with Easily book domestic and international flights at low prices.

All facilities in Frank's Hotel

Lobby Frank's Hotel
Lobby
Exterior Frank's Hotel
Exterior
Bedroom Frank's Hotel
Bedroom
In-room Bathroom Frank's Hotel
In-room Bathroom
Restaurant Frank's Hotel
Restaurant

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour security
  • Newspaper in lobby
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Supermarket

Food and Drinks

  • Breakfast

Transportation

  • Valet parking

General

  • AC

Accommodation Policy & General Information in Frank's Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Frank's Hotel
35
Number of floors in Frank's Hotel
5
Another facilities in Frank's Hotel
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked questions about Frank's Hotel

What are available facilities at Frank's Hotel?
There are top facilites at Frank's Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Frank's Hotel?
The standard check-in time at Frank's Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Frank's Hotel provide breakfast?
Yes, Frank's Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Frank's Hotel?
Frank's Hotel has a 0.0-star rating.
How many floors does Frank's Hotel have?
Frank's Hotel has 5.
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Frank's Hotel reviews and ratings

8.3
Very Good
From 775 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Frank's Hotel
All
Staff Friendliness (7)
Accessibility (6)
Room Space (6)
Bedroom (6)
Wifi (5)
Ambiance (5)
Surroundings (4)
Check-in/out Time (4)
Distance to City Center (3)
Activity Option (3)
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Traveller Reviews Frank's Hotel

Number of reviews per page
20
40
Customer reviews
s***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The rooms are comfortable, smoke-free, and fully equipped. They're also clean.
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Raihan A. f.
icon-Staycation
Staycation
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8.4
/10
Reviewed 11 week(s) ago
Good, but the Wi-Fi is not provided directly or placed in the room.
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1 people find it helpful
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The hotel is nice and clean, and it also prohibits smoking inside. So, it's a great place to stay if you don't like the smell of cigarettes.
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dirgahayu n.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
The location is close to the ITS campus, easy to find places to eat, the rooms are adequate and comfortable, the bathroom cleanliness should be improved. The shower is safe, hot and cold water is available, and you can check in early. It's worth the price.
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1 people find it helpful
Nurbaiti
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 27 week(s) ago
the room is comfortable, clean and quite spacious
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Nataniel D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
For that price, it's pretty good...it's just that the room has a lot of mosquitoes...😁
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U***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
The staff was very helpful, and the room was quite comfortable. The water was flowing smoothly, and there were lots of delicious culinary options nearby. Thanks, Franks.
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A***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 35 week(s) ago
The atmosphere is cozy, calm mind and very peaceful, you can get a delicious breakfast too 🥰
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A***h
icon-Transit
Transit
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8.5
/10
Reviewed 36 week(s) ago
Just a suggestion to pay more attention to the sanitation of the bathrooms and sinks, as some were not running smoothly (almost blocked), and the rooms still smelled of cigarettes (possibly from previous guests). However, the service was friendly and pleasant.
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1 people find it helpful
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Aulia N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
Pretty good. Close to everywhere, lots of food around.
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2 people find it helpful
akhmad r. p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Thank you for your service, and please continue to maximize your service, always maintain the cleanliness of the room facilities.
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Not bad.. It's already a decent standard for accommodation.
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m***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Staff is very friendly and very helpful! The best! Just for the cleanliness of the toilet, it needs to be improved again
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Y***k
icon-Transit
Transit
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8.5
/10
Reviewed 53 week(s) ago
Room, bathroom is very clean.
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B***n
icon-Transit
Transit
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8.2
/10
Reviewed 53 week(s) ago
Everything is good, I like the cleanliness and neatness and it is very fulfilled, only the price is quite expensive for parents who are watching their children go to college. 300 thousand after clicking, the promo does not include VAT, when you want to order directly there is an additional 11% drastically increased. The price displayed from the beginning should have included VAT.
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1 people find it helpful
L***s
icon-Transit
Transit
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8.4
/10
Reviewed 84 week(s) ago
The room is quite spacious and clean, the service is friendly. Only the breakfast options are less interesting. Only fried rice is served, nothing else.
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Arianto H.
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Leisure
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5.7
/10
Reviewed 86 week(s) ago
I booked the hotel from the 17th-21st via the app when I checked in the staff was quite friendly as soon as I entered the room the room atmosphere was not very clean the sheets and floor of the room because there was still hair scattered on the floor also the bathroom towels and shower were not very supportive because the water from the shower came out small and uneven I only stayed one night even though I had paid in full for 4 nights the next morning I checked out even though the 3 nights were burnt and also the parking lot was very unsupportive narrow and difficult to park please pay attention to the hotel especially in terms of cleanliness.
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7 people find it helpful
Anne M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
When I asked for the room to be cleaned, the staff immediately cleaned it well.
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Rega m. p. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
It's really nice to have a spacious room, the important thing is that the AC is cold.
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Karillo D.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 133 week(s) ago
In this hotel, there is no wifi access, the AC is not cold.
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2 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Frank's Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 775 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Frank's Hotel
All
Staff Friendliness (7)
Accessibility (6)
Room Space (6)
Bedroom (6)
Wifi (5)
Ambiance (5)
Surroundings (4)
Check-in/out Time (4)
Distance to City Center (3)
Activity Option (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Frank's Hotel

Number of reviews per page
20
40
Customer reviews
s***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The rooms are comfortable, smoke-free, and fully equipped. They're also clean.
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Find this review helpful?
Raihan A. f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
Good, but the Wi-Fi is not provided directly or placed in the room.
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1 people find it helpful
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The hotel is nice and clean, and it also prohibits smoking inside. So, it's a great place to stay if you don't like the smell of cigarettes.
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dirgahayu n.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
The location is close to the ITS campus, easy to find places to eat, the rooms are adequate and comfortable, the bathroom cleanliness should be improved. The shower is safe, hot and cold water is available, and you can check in early. It's worth the price.
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1 people find it helpful
Nurbaiti
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 27 week(s) ago
the room is comfortable, clean and quite spacious
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Nataniel D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
For that price, it's pretty good...it's just that the room has a lot of mosquitoes...😁
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U***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
The staff was very helpful, and the room was quite comfortable. The water was flowing smoothly, and there were lots of delicious culinary options nearby. Thanks, Franks.
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A***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 35 week(s) ago
The atmosphere is cozy, calm mind and very peaceful, you can get a delicious breakfast too 🥰
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A***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Just a suggestion to pay more attention to the sanitation of the bathrooms and sinks, as some were not running smoothly (almost blocked), and the rooms still smelled of cigarettes (possibly from previous guests). However, the service was friendly and pleasant.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Aulia N. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 37 week(s) ago
Pretty good. Close to everywhere, lots of food around.
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2 people find it helpful
akhmad r. p.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Thank you for your service, and please continue to maximize your service, always maintain the cleanliness of the room facilities.
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Find this review helpful?
R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Not bad.. It's already a decent standard for accommodation.
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m***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 50 week(s) ago
Staff is very friendly and very helpful! The best! Just for the cleanliness of the toilet, it needs to be improved again
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Y***k
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Room, bathroom is very clean.
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B***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 53 week(s) ago
Everything is good, I like the cleanliness and neatness and it is very fulfilled, only the price is quite expensive for parents who are watching their children go to college. 300 thousand after clicking, the promo does not include VAT, when you want to order directly there is an additional 11% drastically increased. The price displayed from the beginning should have included VAT.
Read More
Translated by Google Icon
See original
1 people find it helpful
L***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 84 week(s) ago
The room is quite spacious and clean, the service is friendly. Only the breakfast options are less interesting. Only fried rice is served, nothing else.
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Profile Picture
Arianto H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 86 week(s) ago
I booked the hotel from the 17th-21st via the app when I checked in the staff was quite friendly as soon as I entered the room the room atmosphere was not very clean the sheets and floor of the room because there was still hair scattered on the floor also the bathroom towels and shower were not very supportive because the water from the shower came out small and uneven I only stayed one night even though I had paid in full for 4 nights the next morning I checked out even though the 3 nights were burnt and also the parking lot was very unsupportive narrow and difficult to park please pay attention to the hotel especially in terms of cleanliness.
Read More
Translated by Google Icon
See original
7 people find it helpful
Anne M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 87 week(s) ago
When I asked for the room to be cleaned, the staff immediately cleaned it well.
Translated by Google Icon
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Find this review helpful?
Profile Picture
Rega m. p. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
It's really nice to have a spacious room, the important thing is that the AC is cold.
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Karillo D.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 133 week(s) ago
In this hotel, there is no wifi access, the AC is not cold.
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2 people find it helpful
Number of reviews per page
20
40