Frank's Hotel

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8.3
/10
Very Good
773 reviews

What Guests Say About Their Stay

Martono U. R.

9.7
/ 10
Strategic, affordable, safe, good service, many culinary places around and varied.
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Mishbachus S.

9.4
/ 10
Spacious room, nice service, friendly, comfortable staff and plenty of culinary options around the hotel
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Roylistiawan Roylistiawan

9.7
/ 10
Good, convenient, strategic location
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thomas

9.7
/ 10
Nice and friendly service, clean hotel
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Jason W.

8.8
/ 10
Pretty good hotel for a business trip.
In the Area
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Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112

Main Facilities

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Parking
Restaurant
Elevator
ATM/Banking
Frank's Hotel is a hotels that has been welcoming guests since 2016. There are 35 rooms spread across 5 floors.
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What's around Frank's Hotel

Jl. Mulyosari 37 Surabaya, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60112
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General Information

Frank's Hotel is a hotels that has been welcoming guests since 2016. There are 35 rooms spread across 5 floors.

Location

Located at Jl. Mulyosari 37 Surabaya in Surabaya, Indonesia. Those looking to explore will find Halim art and design, Masjid Bani Ishaq, and Masjid Ja'far Shodiq nearby.

Facilities & Amenities

Frank's Hotel has Parking, Restaurant, Elevator, ATM/Banking, _24_HOUR_FRONT_DESK, and more.

Contact

Email: frankshotelsby@gmail.com
Phone number: +623158201322
Website: www.frankshotelsby.com

All facilities in Frank's Hotel

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Public Facilities

  • Restaurant
  • Elevator
  • Room service

Guest Services

  • 24-hour front desk
  • 24-hour security
  • Newspaper in lobby

Nearby Facilities

  • Hair salon
  • Supermarket
  • ATM/Bank

Accommodation Facilities

  • Car park

Meals & Dining

  • Breakfast

Connectivity

  • Wi-Fi in public areas

Transportation

  • Valet parking

Accommodation Policy & General Information in Frank's Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Early Check-in Policy
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out Policy
You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Frank's Hotel
35
Number of floors in Frank's Hotel
5
Another facilities in Frank's Hotel
Restaurant, Elevator, Room service, 24-hour front desk, 24-hour security

Frequently asked question in Frank's Hotel

What is normal check-in & check-out time at Frank's Hotel?
The standard check-in time at Frank's Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Frank's Hotel
Frank's Hotel has a 0.0-star rating.
How many floors does Frank's Hotel have?
Frank's Hotel has 5.
How many rooms are available at Frank's Hotel
Frank's Hotel has 35.
What do past guests say about Frank's Hotel?
Frank's Hotel is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Frank's Hotel

8.3
Very Good
From 773 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

7.6

Location

8.4

Service and Facilites

8.2

People often mention about Frank's Hotel
All
Accessibility (7)
Staff Friendliness (7)
Ambiance (7)
Room Space (7)
Bedroom (7)
Surroundings (5)
Wifi (5)
Check-in/out Time (4)
Distance to City Center (3)
Activity Option (3)
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Traveler Reviews Frank's Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The staff was very nice. The room was also okay. I didn't try the food, as it seems the restaurant is no longer active.
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Verified Traveler
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The location is close to food places. It's not too congested either. The staff is very polite. Highly recommended.
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Arkan S. A. P.
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Business
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8.2
/10
Reviewed 15 week(s) ago
The staff was very friendly, the hotel room was spacious, the air conditioning was cold, and there was hot water. However, the TV was too small, and the room deposit was a bit high and required cash, but there was an ATM nearby.
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merry k.
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9.4
/10
Reviewed 16 week(s) ago
My first stay at this hotel was quite good. The rooms are spacious and the access is close to ITS. If you want to find food nearby, you can just walk; there are many food stalls and it's close to Alfamart and Indomaret. There's a Rp 200,000 deposit, which is refundable upon checkout.
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David Y.
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Transit
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8.8
/10
Reviewed 19 week(s) ago
Cheap hotel and near with ITS and Unair
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s***a
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Business
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9.4
/10
Reviewed 25 week(s) ago
The rooms are comfortable, smoke-free, and fully equipped. They're also clean.
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2 people find it helpful
Raihan A. f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 31 week(s) ago
Good, but the Wi-Fi is not provided directly or placed in the room.
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1 people find it helpful
R***n
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Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
The hotel is nice and clean, and it also prohibits smoking inside. So, it's a great place to stay if you don't like the smell of cigarettes.
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2 people find it helpful
dirgahayu n.
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Transit
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8.2
/10
Reviewed 45 week(s) ago
The location is close to the ITS campus, easy to find places to eat, the rooms are adequate and comfortable, the bathroom cleanliness should be improved. The shower is safe, hot and cold water is available, and you can check in early. It's worth the price.
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1 people find it helpful
Nurbaiti
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 48 week(s) ago
the room is comfortable, clean and quite spacious
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Nataniel D.
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8.8
/10
Reviewed 50 week(s) ago
For that price, it's pretty good...it's just that the room has a lot of mosquitoes...😁
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U***i
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8.2
/10
Reviewed 53 week(s) ago
The staff was very helpful, and the room was quite comfortable. The water was flowing smoothly, and there were lots of delicious culinary options nearby. Thanks, Franks.
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A***T
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Staycation
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8.7
/10
Reviewed 56 week(s) ago
The atmosphere is cozy, calm mind and very peaceful, you can get a delicious breakfast too 🥰
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A***h
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Transit
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8.5
/10
Reviewed 56 week(s) ago
Just a suggestion to pay more attention to the sanitation of the bathrooms and sinks, as some were not running smoothly (almost blocked), and the rooms still smelled of cigarettes (possibly from previous guests). However, the service was friendly and pleasant.
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1 people find it helpful
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Aulia N. H.
icon-Leisure
Leisure
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8.2
/10
Reviewed 58 week(s) ago
Pretty good. Close to everywhere, lots of food around.
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2 people find it helpful
akhmad r. p.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Thank you for your service, and please continue to maximize your service, always maintain the cleanliness of the room facilities.
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R***t
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Leisure
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8.5
/10
Reviewed 71 week(s) ago
Not bad.. It's already a decent standard for accommodation.
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m***s
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9.1
/10
Reviewed 71 week(s) ago
Staff is very friendly and very helpful! The best! Just for the cleanliness of the toilet, it needs to be improved again
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Y***k
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Transit
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8.5
/10
Reviewed 73 week(s) ago
Room, bathroom is very clean.
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B***n
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Transit
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8.2
/10
Reviewed 73 week(s) ago
Everything is good, I like the cleanliness and neatness and it is very fulfilled, only the price is quite expensive for parents who are watching their children go to college. 300 thousand after clicking, the promo does not include VAT, when you want to order directly there is an additional 11% drastically increased. The price displayed from the beginning should have included VAT.
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3 people find it helpful
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.