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Grand Valonia
Hotels
Preferred Partner
8.6
/10
Very Good
910 reviews
What Guests Say About Their Stay
r***a
10.0
/ 10
I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.
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kapten y.
9.4
/ 10
The hotel is comfortable and has a swimming pool, the AC is on well and functions very well, the shower heater also functions well. Apart from that, the rooms are clean and tidy, and the staff are very friendly and professional. The security guard was also very helpful, then I left something behind. Masha Allah, the item was packaged to be returned by the hotel. It's really worth it to stay here.
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E***g
9.6
/ 10
The hotel staff is very friendly and helpful. The environment is clean and comfortable, the food is also delicious.
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t***o
10.0
/ 10
Resepsionis ramah banget, tempat bersih, nyaman, dan parkir luas, musala bersih, kolam renangnya bagus dan banyak tempat duduk untuk santai di teras.
F***i
10.0
/ 10
I've stayed here before, the standard type is quite good and comfortable. This time upgrading to deluxe is really great, smart TV, comfortable room, complete bathroom amenities, there is a hair dryer. I really like the deluxe type. The service is really good, the staff is friendly, if there are any problems, they are immediately handled and processed quickly so that guests are comfortable. The food also tastes good, the price is affordable. The bestttt is really great🫶🏻
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In the Area
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Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Valonia
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What's around Grand Valonia
Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
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Location
Grand Valonia is located in area / city Sumbersari.
About Grand Valonia
Not only located within easy reach of various places of interests for your adventure, but staying at Grand Valonia will also give you a pleasant stay.
Grand Valonia is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Grand Valonia is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Grand Valonia is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Valonia.
Grand Valonia is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Grand Valonia provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Valonia, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Valonia is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Valonia.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Valonia exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Valonia is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Grand Valonia is the right place to stay.
All facilities in Grand Valonia
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
General
- AC
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Projector
In-room Facilities
- Desk
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Limited hours room service
Things to Do
- Garden
- Outdoor pool
Food and Drinks
- Cafe
Connectivity
- Free WiFi
Sports and Recreations
- Pool or Snooker
Accommodation Policy & General Information in Grand Valonia
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Grand Valonia | 98 |
Number of floors in Grand Valonia | 3 |
Another facilities in Grand Valonia | Family room, Heater, Non-smoking room, Swimming pool, Smoking area |
Frequently asked questions about Grand Valonia
What are available facilities at Grand Valonia?
There are top facilites at Grand Valonia such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Valonia?
The standard check-in time at Grand Valonia is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Valonia?
Grand Valonia has a 3.0-star rating.
How many floors does Grand Valonia have?
Grand Valonia has 3.
How many rooms are available at Grand Valonia?
Grand Valonia has 98.
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More Reviews from Other Guests in Grand Valonia
Overall Ratings & Reviews Grand Valonia
Traveloka (910)
8.6
Very Good
From 910 reviews
Provided by travellers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.7
Location
8.5
Service and Facilites
8.7
People often mention about Grand Valonia
All
Ambiance (59)
Bedroom (51)
Distance to City Center (50)
Staff Friendliness (49)
Hotel Area (47)
Bathroom (46)
Accessibility (40)
Check-in/out Time (38)
Family Friendly (36)
Room Space (35)
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Traveller Reviews Grand Valonia
Number of reviews per page
20
40
Customer reviews
A***i
Business
8.5
/10
Reviewed 4 day(s) ago
Friendly hotel staff who helped with the check-in process, strategic hotel location and clean and comfortable rooms.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Warm regards from all the staff at Grand Baronia Hotel. Thank you for your positive comments regarding our hotel facilities. We are delighted that you enjoyed your stay. We are committed to providing comfortable and high-quality facilities to all our guests and are pleased to see the results of our efforts. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We are committed to providing warm, friendly and attentive service to meet your needs. Thank you for your positive comments and we look forward to welcoming you back again. Thank you! Muhammad Nobarum Korovin, General Manager of Grand Baronia Hotel Cafe & Park
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S***l
10.0
/10
Reviewed 4 day(s) ago
great, comfortable and best place to stay
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Warm regards, Grand Valonia Hotel Jember. We would like to thank you for your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay at our hotel. We are committed to providing comfortable and quality facilities to all our guests and it is an honor to know that our efforts have been successful. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We will endeavour to accommodate your needs with friendly and responsive service. Thank you for the wonderful review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Mugorrobin General Manager Grand Valonia Hotel Cafe & Garden
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KU
Khoirotul U.
Leisure
9.4
/10
Reviewed 6 day(s) ago
very good...okay.only one thing if you need a snack is a bit far away.🤭🤣
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Accommodation's Reply
27 Oct 2025
Dear Mr. Khoirotul, Warmest regards, Grand Valonia Jember Hotel. We appreciate your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay at our hotel. We are committed to providing comfortable and quality facilities to all our guests and it is an honor to know that our efforts have been successful. Thank you for your feedback. Your feedback is highly appreciated and helps us to further improve our facilities and services in the future. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We will do our best to meet your needs with friendly and responsive service. Thank you for the great review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Muqorrobin General Manager Grand Valonia Jember Hotel, Cafe & Park
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N***o
Business
6.6
/10
Reviewed 1 week(s) ago
The location is good and exterior building is lux
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Loyal Customer,
Warm greetings from Grand Valonia Hotel Jember
We would like to thank you for your very positive review of our hotel facilities. We are very pleased to hear that you enjoyed your stay at our hotel. We strive to provide comfortable and high-quality facilities to all our guests, and it is very motivating to hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review; we look forward to welcoming you back to our hotel in the near future.
Best regards,
Muhammad Noval Muqorrobin,
General Manager,
Grand Valonia Hotel, Cafe & Park.
nk
nurul k.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and the service is good.
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Accommodation's Reply
23 Oct 2025
Dear Mr. Nurul, Sincerely yours, Grand Valonia Hotel Jember We appreciate your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay at our hotel. We are committed to providing comfortable and quality facilities to all our guests and it is an honor to know that our efforts have been successful. Should you have any suggestions or special requests, please do not hesitate to contact our staff at any time. We will endeavour to cater to your needs with friendly and responsive service. Thank you for your wonderful review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Mugorrobin General Manager Grand Valonia Hotel Cafe & Garden
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N***l
7.9
/10
Reviewed 2 week(s) ago
The bathroom in the old building was lacking, the faucet leaked, and the sink was blocked.
The wallpaper was partially peeling and it was a bit stuffy. For me, who is sensitive, I had to sleep with a mask on.
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Warm regards, Grand Valonia Hotel Jember Thank you for taking the time to share your feedback regarding your stay at our hotel. We sincerely appreciate your comments, which help us to continually improve our services and facilities. We are very sorry to hear that you found our facilities to be less than satisfactory. We strive to provide a comfortable and enjoyable experience to all our guests, and it is clear that we could not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is highly appreciated and we hope that you will consider giving us the opportunity to provide an even better experience to our guests in the future. Should you decide to return to our hotel in the future, please do not hesitate to contact our front desk or our management team so that we can ensure that your visit exceeds your expectations. Thank you once again for your comments and thank you for your understanding. We are committed to providing the best possible experience and we look forward to welcoming you back in the future. Best regards, Muhammad Noval Mugor Robin General Manager Grand Valonia Hotel Cafe & Taman
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P***i
6.0
/10
Reviewed 2 week(s) ago
Sorry, all the facilities are very lacking. Only drinking water is provided. The AC smells bad, and there's no air freshener. The bathroom only provides soap and toothbrushes.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Warm regards, Grand Valonia Hotel Jember Thank you for taking the time to share your feedback regarding your stay at our hotel. We sincerely appreciate your comments, which help us to continually improve our services and facilities. We are very sorry to hear that you found our facilities to be less than satisfactory. We strive to provide a comfortable and enjoyable experience to all our guests, and it is clear that we could not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is highly appreciated and we hope that you will consider giving us the opportunity to provide an even better experience to our guests in the future. Should you decide to return to our hotel in the future, please do not hesitate to contact our front desk or our management team so that we can ensure that your visit exceeds your expectations. Thank you once again for your comments and thank you for your understanding. We are committed to providing the best possible experience and we look forward to welcoming you back in the future. Best regards, Muhammad Noval Mugor Robin General Manager Grand Valonia Hotel Cafe & Taman
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A***g
8.2
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, and it is very relaxing there, the parking is quite spacious.
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Accommodation's Reply
02 Oct 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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T***l
8.5
/10
Reviewed 9 week(s) ago
the soap and air conditioning equipment, the TV is also not good
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Accommodation's Reply
02 Sep 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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ws
wignyo s.
Business
10.0
/10
Reviewed 10 week(s) ago
sip.
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Accommodation's Reply
27 Oct 2025
Dear Mr. Vicniao, Sincerely yours, Grand Valonia Jember Hotel Thank you for your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay. We are committed to providing quality and comfortable facilities to all our guests and it is an honor to know that our efforts have been successful. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We will do our best to meet your needs with friendly and responsive service. Thank you for the wonderful review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Mugorrobin General Manager Grand Valonia Cafe & Garden Hotel
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A***l
10.0
/10
Reviewed 11 week(s) ago
Very comfortable atmosphere, responsive staff
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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R***R
Business
6.4
/10
Reviewed 12 week(s) ago
The receptionist is more active in showing the location of the room.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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M***a
Staycation
6.8
/10
Reviewed 13 week(s) ago
The pool is okay, kid-friendly.
But for the old building, you get the 3rd floor, so climbing the stairs is quite an effort.
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Accommodation's Reply
07 Aug 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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SM
Siti M.
Staycation
9.7
/10
Reviewed 13 week(s) ago
If you want something cheap, take the old building, if you want something good, take the new building.
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Accommodation's Reply
02 Aug 2025
Dear Ms. Siti M, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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r***a
10.0
/10
Reviewed 13 week(s) ago
I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.
See original
2 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards, Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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I***N
10.0
/10
Reviewed 14 week(s) ago
Thank you, hopefully things will be better in the future.
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Accommodation's Reply
02 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
See original
R***t
Business
6.6
/10
Reviewed 15 week(s) ago
The condition of the room and its facilities must be conveyed honestly and clearly.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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F***e
10.0
/10
Reviewed 15 week(s) ago
area close to campus, there are 2 old and new buildings
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Accommodation's Reply
02 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
See original
S***i
8.5
/10
Reviewed 16 week(s) ago
The room is big, comfortable, but the wall paint is starting to fall off.
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Accommodation's Reply
15 Jul 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
See original
RR
Rizal R.
Business
6.7
/10
Reviewed 16 week(s) ago
In my opinion, there's no harm in showing photos of the old building and rooms. This will help guests' expectations stay low. Integrity creates trust, and trust creates loyalty.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr. Rizal R, Warmest Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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Number of reviews per page
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Overall Ratings & Reviews Grand Valonia
Traveloka (910)
8.6
Very Good
From 910 reviews
Provided by travellers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.7
Location
8.5
Service and Facilites
8.7
People often mention about Grand Valonia
All
Ambiance (59)
Bedroom (51)
Distance to City Center (50)
Staff Friendliness (49)
Hotel Area (47)
Bathroom (46)
Accessibility (40)
Check-in/out Time (38)
Family Friendly (36)
Room Space (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Grand Valonia
Number of reviews per page
20
40
Customer reviews
A***i
Business
8.5
/10
Reviewed 4 day(s) ago
Friendly hotel staff who helped with the check-in process, strategic hotel location and clean and comfortable rooms.
See original
Find this review helpful?
Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Warm regards from all the staff at Grand Baronia Hotel. Thank you for your positive comments regarding our hotel facilities. We are delighted that you enjoyed your stay. We are committed to providing comfortable and high-quality facilities to all our guests and are pleased to see the results of our efforts. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We are committed to providing warm, friendly and attentive service to meet your needs. Thank you for your positive comments and we look forward to welcoming you back again. Thank you! Muhammad Nobarum Korovin, General Manager of Grand Baronia Hotel Cafe & Park
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S***l
10.0
/10
Reviewed 4 day(s) ago
great, comfortable and best place to stay
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest, Warm regards, Grand Valonia Hotel Jember. We would like to thank you for your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay at our hotel. We are committed to providing comfortable and quality facilities to all our guests and it is an honor to know that our efforts have been successful. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We will endeavour to accommodate your needs with friendly and responsive service. Thank you for the wonderful review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Mugorrobin General Manager Grand Valonia Hotel Cafe & Garden
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KU
Khoirotul U.
Leisure
9.4
/10
Reviewed 6 day(s) ago
very good...okay.only one thing if you need a snack is a bit far away.🤭🤣
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Accommodation's Reply
27 Oct 2025
Dear Mr. Khoirotul, Warmest regards, Grand Valonia Jember Hotel. We appreciate your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay at our hotel. We are committed to providing comfortable and quality facilities to all our guests and it is an honor to know that our efforts have been successful. Thank you for your feedback. Your feedback is highly appreciated and helps us to further improve our facilities and services in the future. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We will do our best to meet your needs with friendly and responsive service. Thank you for the great review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Muqorrobin General Manager Grand Valonia Jember Hotel, Cafe & Park
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N***o
Business
6.6
/10
Reviewed 1 week(s) ago
The location is good and exterior building is lux
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Loyal Customer,
Warm greetings from Grand Valonia Hotel Jember
We would like to thank you for your very positive review of our hotel facilities. We are very pleased to hear that you enjoyed your stay at our hotel. We strive to provide comfortable and high-quality facilities to all our guests, and it is very motivating to hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review; we look forward to welcoming you back to our hotel in the near future.
Best regards,
Muhammad Noval Muqorrobin,
General Manager,
Grand Valonia Hotel, Cafe & Park.
nk
nurul k.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and the service is good.
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Accommodation's Reply
23 Oct 2025
Dear Mr. Nurul, Sincerely yours, Grand Valonia Hotel Jember We appreciate your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay at our hotel. We are committed to providing comfortable and quality facilities to all our guests and it is an honor to know that our efforts have been successful. Should you have any suggestions or special requests, please do not hesitate to contact our staff at any time. We will endeavour to cater to your needs with friendly and responsive service. Thank you for your wonderful review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Mugorrobin General Manager Grand Valonia Hotel Cafe & Garden
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N***l
7.9
/10
Reviewed 2 week(s) ago
The bathroom in the old building was lacking, the faucet leaked, and the sink was blocked.
The wallpaper was partially peeling and it was a bit stuffy. For me, who is sensitive, I had to sleep with a mask on.
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Warm regards, Grand Valonia Hotel Jember Thank you for taking the time to share your feedback regarding your stay at our hotel. We sincerely appreciate your comments, which help us to continually improve our services and facilities. We are very sorry to hear that you found our facilities to be less than satisfactory. We strive to provide a comfortable and enjoyable experience to all our guests, and it is clear that we could not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is highly appreciated and we hope that you will consider giving us the opportunity to provide an even better experience to our guests in the future. Should you decide to return to our hotel in the future, please do not hesitate to contact our front desk or our management team so that we can ensure that your visit exceeds your expectations. Thank you once again for your comments and thank you for your understanding. We are committed to providing the best possible experience and we look forward to welcoming you back in the future. Best regards, Muhammad Noval Mugor Robin General Manager Grand Valonia Hotel Cafe & Taman
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P***i
6.0
/10
Reviewed 2 week(s) ago
Sorry, all the facilities are very lacking. Only drinking water is provided. The AC smells bad, and there's no air freshener. The bathroom only provides soap and toothbrushes.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Warm regards, Grand Valonia Hotel Jember Thank you for taking the time to share your feedback regarding your stay at our hotel. We sincerely appreciate your comments, which help us to continually improve our services and facilities. We are very sorry to hear that you found our facilities to be less than satisfactory. We strive to provide a comfortable and enjoyable experience to all our guests, and it is clear that we could not meet that standard during your stay. We apologize for any inconvenience this may have caused. Your feedback is highly appreciated and we hope that you will consider giving us the opportunity to provide an even better experience to our guests in the future. Should you decide to return to our hotel in the future, please do not hesitate to contact our front desk or our management team so that we can ensure that your visit exceeds your expectations. Thank you once again for your comments and thank you for your understanding. We are committed to providing the best possible experience and we look forward to welcoming you back in the future. Best regards, Muhammad Noval Mugor Robin General Manager Grand Valonia Hotel Cafe & Taman
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A***g
8.2
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, and it is very relaxing there, the parking is quite spacious.
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Accommodation's Reply
02 Oct 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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T***l
8.5
/10
Reviewed 9 week(s) ago
the soap and air conditioning equipment, the TV is also not good
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Accommodation's Reply
02 Sep 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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ws
wignyo s.
Business
10.0
/10
Reviewed 10 week(s) ago
sip.
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Accommodation's Reply
27 Oct 2025
Dear Mr. Vicniao, Sincerely yours, Grand Valonia Jember Hotel Thank you for your positive review of our hotel facilities. We are delighted to hear that you enjoyed your stay. We are committed to providing quality and comfortable facilities to all our guests and it is an honor to know that our efforts have been successful. Should you have any suggestions or special requests, please do not hesitate to contact our staff. We will do our best to meet your needs with friendly and responsive service. Thank you for the wonderful review. We hope to welcome you back to our hotel in the near future. Best regards, Muhammad Noval Mugorrobin General Manager Grand Valonia Cafe & Garden Hotel
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A***l
10.0
/10
Reviewed 11 week(s) ago
Very comfortable atmosphere, responsive staff
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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R***R
Business
6.4
/10
Reviewed 12 week(s) ago
The receptionist is more active in showing the location of the room.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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M***a
Staycation
6.8
/10
Reviewed 13 week(s) ago
The pool is okay, kid-friendly.
But for the old building, you get the 3rd floor, so climbing the stairs is quite an effort.
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Accommodation's Reply
07 Aug 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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SM
Siti M.
Staycation
9.7
/10
Reviewed 13 week(s) ago
If you want something cheap, take the old building, if you want something good, take the new building.
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Accommodation's Reply
02 Aug 2025
Dear Ms. Siti M, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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r***a
10.0
/10
Reviewed 13 week(s) ago
I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.
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2 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards, Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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I***N
10.0
/10
Reviewed 14 week(s) ago
Thank you, hopefully things will be better in the future.
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Accommodation's Reply
02 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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R***t
Business
6.6
/10
Reviewed 15 week(s) ago
The condition of the room and its facilities must be conveyed honestly and clearly.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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F***e
10.0
/10
Reviewed 15 week(s) ago
area close to campus, there are 2 old and new buildings
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Accommodation's Reply
02 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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S***i
8.5
/10
Reviewed 16 week(s) ago
The room is big, comfortable, but the wall paint is starting to fall off.
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Accommodation's Reply
15 Jul 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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RR
Rizal R.
Business
6.7
/10
Reviewed 16 week(s) ago
In my opinion, there's no harm in showing photos of the old building and rooms. This will help guests' expectations stay low. Integrity creates trust, and trust creates loyalty.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr. Rizal R, Warmest Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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