How many rooms are available at HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng has 152.

Does HARRIS Hotel & Conventions Gubeng have parking?

Yes, HARRIS Hotel & Conventions Gubeng does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does HARRIS Hotel & Conventions Gubeng have a swimming pool?

Yes, HARRIS Hotel & Conventions Gubeng does have a swimming pool

What do past guests say about HARRIS Hotel & Conventions Gubeng?

Traveloka users who have stayed at HARRIS Hotel & Conventions Gubeng have praised its Location, Service and Facilites, Cleanliness.

AUD | EN

Explore

Support

Search Hotels

HARRIS Hotel & Conventions Gubeng

Name: HARRIS Hotel & Conventions Gubeng
Address: Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Bangka No. 8-18, Jawa Timur, 60281, Indonesia
Rating: 8.7

Hotels

Preferred Partner Plus

8.7

/10

Very Good

7,131 reviews

What Guests Say About Their Stay

Staff Friendliness (393)

Distance To City Center (366)

Bedroom (350)

Ambiance (337)

Leo C.

10.0

/ 10

Stayed here for 3 nights, everything was perfect! The iga bakar was super good. Highly recommended, and I’d stay here again if I visit Surabaya.

Zacharia A.

8.5

/ 10

The warmest welcoming. Thank you for all staff from all departments. All of you do your job excellently. I'm impressed with the hospitality. I will come again for sure 100/10

Puti A.

10.0

/ 10

The staff are very welcoming and helpful. Amazing and highly recommended place to stay at Surabaya, sure to come back, thank you!

a***s

10.0

/ 10

Stayed here alone and it felt like home! The room was clean, the bed was soft, and the atmosphere was incredibly peaceful. The Wi-Fi was fast, so you could work from your room without any issues. The breakfast was also delicious and varied. Perfect for solo travelers or those looking for some me time.

See original

r***a

10.0

/ 10

The hotel staff are super super friendly and helpful, the rooms and toilets are very clean and fragrant, Harris Hotel will continue to be the choice of accommodation if you return to Surabaya.

See original

In the Area

See Map

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

Indoor Jacuzzi

Located near Train Station

+2 more

note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Discover More Places

Lobby 2 HARRIS Hotel & Conventions Gubeng

Discover More About HARRIS Hotel & Conventions Gubeng

note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya

Location

Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng.

About HARRIS Hotel & Conventions Gubeng

From business event to corporate gathering, HARRIS Hotel & Conventions Gubeng provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, HARRIS Hotel & Conventions Gubeng is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel & Conventions Gubeng, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HARRIS Hotel & Conventions Gubeng is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel & Conventions Gubeng exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel & Conventions Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HARRIS Hotel & Conventions Gubeng.

All facilities in HARRIS Hotel & Conventions Gubeng

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Set menu dinner
Snacks
Vegetarian meal

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Welcoming drinks
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours
Wedding service

Things to Do

Children play area
Entertainment for children
Fitness center
Massage
Outdoor pool
Sauna
Spa
Sauna

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Connectivity

Internet point
LAN Internet
Free WiFi

Family-friendly Facilities

Kids club
Children pool

Transportation

Car rental
Valet parking (surcharge)

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng	152
Number of floors in HARRIS Hotel & Conventions Gubeng	17
Another facilities in HARRIS Hotel & Conventions Gubeng	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about HARRIS Hotel & Conventions Gubeng

What are available facilities at HARRIS Hotel & Conventions Gubeng?

There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?

The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00

Does HARRIS Hotel & Conventions Gubeng provide breakfast?

Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng has a 4.0-star rating.

How many floors does HARRIS Hotel & Conventions Gubeng have?

HARRIS Hotel & Conventions Gubeng has 17.

See All

More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

Overall Ratings & Reviews HARRIS Hotel & Conventions Gubeng

Traveloka (7,083)

Other sources (48)

8.8

Very Good

From 7,083 reviews

Provided by travellers on

Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

8.9

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng

All

Staff Friendliness (266)

Distance to City Center (251)

Bedroom (245)

Variety (240)

Ambiance (239)

Taste (225)

Bathroom (222)

Hotel Area (213)

Family Friendly (207)

Accessibility (206)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveller Reviews HARRIS Hotel & Conventions Gubeng

Number of reviews per page

Customer reviews

D***s

Staycation

9.4

/10

Reviewed 2 day(s) ago

Comfortable, clean, friendly service.

See original

Find this review helpful?

Accommodation's Reply

03 Dec 2025

Congratulations to all Harris fans! Thank you for the great review and rating for our hotel Harris Gubeng Surabaya. We are honored to serve you and make your stay in Surabaya even more memorable. We look forward to welcoming you back again. Best regards, Cogito, Fan Relations Manager

See original

A***f

Transit

8.5

/10

Reviewed 2 day(s) ago

Good room experience for oldie hotel room Good food experience

Find this review helpful?

Z***y

Business

10.0

/10

Reviewed 3 day(s) ago

Ok, nice hotel, clean, comfortable.

See original

Find this review helpful?

Accommodation's Reply

01 Dec 2025

Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to leave us a great review. We are honored to have served you and hope that your visit to the City of Heroes will be even more memorable. We look forward to welcoming you back again. Best regards, Kogito, Fan Relations Manager

See original

s***a

Business

10.0

/10

Reviewed 6 day(s) ago

Complete facilities, clean and comfortable rooms.

See original

Find this review helpful?

Accommodation's Reply

28 Nov 2025

Congratulations to all Harris fans! Thank you for choosing to stay at the Harris Hotel & Convention Center Gubeng Surabaya and for taking the time to leave us a great review. We're glad you enjoyed our facilities and rooms. We look forward to welcoming you back. Best regards, Kokito, Fan Relations Manager

See original

s***a

Business

10.0

/10

Reviewed 6 day(s) ago

The staff was very helpful, helped with different booking codes for extending, the room was clean and comfortable.

See original

Find this review helpful?

Accommodation's Reply

28 Nov 2025

Congratulations to all Harris fans! Thank you for using our service and giving us the highest rating once again. We look forward to welcoming you back to Harris Gubeng Surabaya. Best regards, Kogito, Fan Relations Manager

See original

Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Harris Hotel was my choice to stay, because of the friendliness of the staff and the cleanliness of the hotel, and the most recommended is the varied and delicious breakfast menu.

See original

Find this review helpful?

Accommodation's Reply

27 Nov 2025

Congratulations to all Harris fans! Thank you for the positive ratings and reviews you have given to Harris Gubeng Surabaya. We are honored to make your visit to Surabaya even more memorable. Your positive comments about our service, cleanliness and delicious breakfast will be the driving force for us to continue improving and innovating. We look forward to welcoming you back to Surabaya again. Best regards, Kokito, Guest Relations Manager

See original

s***a

8.7

/10

Reviewed 2 week(s) ago

The hotel area, especially the smoking area in the lobby and the breakfast area, is dirty with ash and cigarette butts scattered all over the floor. The chairs in the smoking area are dirty. Please pay attention to cleanliness.

See original

Find this review helpful?

Accommodation's Reply

25 Nov 2025

Hello Harris fans, Thank you for choosing to stay at HARRIS Hotel & Conventions Gubeng Surabaya and for taking the time to write us a helpful review. We apologize for any inconvenience caused. This is a serious concern for the management. We will work hard to improve the cleanliness to provide even more comfort. Thank you once again for your feedback. We look forward to welcoming you back with even better service and cleanliness in the future. Best regards, Kokito, Guest Relations Manager

See original

Verified Traveler

Business

10.0

/10

Reviewed 2 week(s) ago

A pleasant stay. Friendly staff, fast check-in. Comfortable and clean rooms. Access to the city center. Good job, Harris Hotel👍

See original

Find this review helpful?

Accommodation's Reply

22 Nov 2025

Dear Harris fans! Thank you for your positive review and comments. We are honored to serve you and hope your visit to the City of Heroes will be even more memorable. We look forward to welcoming you back. Sincerely, Cogito, Fan Relations Manager

See original

N***H

Staycation

9.7

/10

Reviewed 2 week(s) ago

Had such a nice stay there. the room is amazing, the staff are super friendly too. For me the food need some improvement, tried the breakfast buffet and the food turned out very salty (especially the fish dish) also ordered laksa betawi but taste very bland

1 people find it helpful

Accommodation's Reply

22 Nov 2025

Cheers HARRIS Fans, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to wrote this positive feedback. Your kind words about our service and rooms will definitely encourage us even more to always deliver our best. Also, your kind feedback about the taste of our foods, will be noted by our Food & Beverage Team. We will evaluate it and improve this matter. We apologize for the inconvenience happened. Again we are thankful and appreciate your review. We wish you a pleasant and safe journey to your next destination. We look forward to welcoming you back here, at your home in Surabaya. HARRISly Yours, Cogito Fans Relations Manager

H***y

Business

8.5

/10

Reviewed 2 week(s) ago

Big room... Clean... Good breakfast.

See original

Find this review helpful?

Accommodation's Reply

20 Nov 2025

Congratulations to all Harris fans! Thank you for your positive ratings and reviews. We are glad to have served you and hope that this experience will be one you will never forget. We look forward to welcoming you back to Surabaya. Best regards, Kokito, Fan Relations Manager

See original

Widya R.

Business

10.0

/10

Reviewed 3 week(s) ago

Very clean bedroom, cool hotel lobby and very delicious food

See original

Find this review helpful?

Accommodation's Reply

15 Nov 2025

Hi Ms. Vidya, Thank you for choosing to stay at Harris Gubeng Surabaya and for taking the time to share your memorable experience. We are honored to make your stay in Surabaya even more memorable. We look forward to welcoming you back again. Best regards, Kogito, Guest Relations Manager

See original

Widya R.

Business

10.0

/10

Reviewed 3 week(s) ago

The breakfast menu is varied and delicious every day

See original

1 people find it helpful

Accommodation's Reply

17 Nov 2025

Best regards, Ms. Vidya Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to leave us this positive rating and review. We are glad that you enjoyed our food. This will inspire us to continue working and innovating. We look forward to welcoming you back to your home in Surabaya. Best regards, Cogito Guest Relations Manager

See original

srigwati

Staycation

10.0

/10

Reviewed 3 week(s) ago

The service is amazing, great

See original

Find this review helpful?

Accommodation's Reply

15 Nov 2025

Hello Ms. Srikawati, Thank you for your positive rating and review. We are delighted to have served you and made your visit to Surabaya even more memorable. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager

See original

Firdaus

Leisure

10.0

/10

Reviewed 3 week(s) ago

A family favorite when visiting Surabaya. There are many things that make this hotel comfortable, but perhaps the soundproofing needs improvement, as sounds from outside the room or activities on the floors above can be heard. Thank you for your service.

See original

Find this review helpful?

Accommodation's Reply

15 Nov 2025

Dear Firdaus, Thank you for choosing to stay with us in Surabaya, the City of Heroes, and thank you for your valuable comments and suggestions. We are delighted that your stay in Surabaya was a memorable one for you and your family. Your feedback regarding the soundproofing in our rooms is of great importance to us. Our engineering team will continue to monitor and improve the soundproofing, and we will incorporate your feedback into future room improvements. We hope you will return to stay with us again when you visit Surabaya. We look forward to welcoming you back. Thank you! Cogito Customer Relations Manager

See original

R***t

Staycation

10.0

/10

Reviewed 3 week(s) ago

Extra and maximum service, good job to the management of Hotel Harris... Awesome

See original

Find this review helpful?

Accommodation's Reply

12 Nov 2025

Dear Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to write us a great review. We are delighted to have served you and hope that your visit to Surabaya will be an even more memorable one. We look forward to welcoming you back again. Best regards, Kokito, Fan Relations Manager

See original

Widya R.

Staycation

10.0

/10

Reviewed 4 week(s) ago

The breakfast menu is varied and really delicious.

See original

1 people find it helpful

Accommodation's Reply

10 Nov 2025

Hi Ms. Vidya, Thank you for your positive rating and review. We are honored to serve you and bring you delicious food. This will be the driving force for us to continue to improve and innovate. We look forward to welcoming you back to Harris Gubeng Surabaya. Best regards, Kokito, Fan Relations Manager

See original

A***i

Business

9.4

/10

Reviewed 4 week(s) ago

got a soundproof room, heard noise from the hallway...

See original

Find this review helpful?

Accommodation's Reply

10 Nov 2025

Congratulations to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and giving us such a great rating. However, we apologize for any inconvenience you experienced, especially regarding the soundproofing. The management will look into this matter and will further improve the soundproofing during future renovations. We sincerely hope to continue to be your choice when you return to Kota Pahlawan. Best regards, Cogito, Fan Relations Manager

See original

A***i

Business

8.8

/10

Reviewed 4 week(s) ago

The breakfast was good, the room was not soundproof, you could hear someone talking in the hallway.

See original

Find this review helpful?

Accommodation's Reply

09 Nov 2025

Hello Harris fans, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to write a review about your experience. We are honored to serve you delicious food. This will definitely inspire our chefs and Facebook team to be more creative and innovative. However, we apologize for any inconvenience caused regarding the soundproofing in the rooms. We will inform the management at this time. In the future, when we make improvements, soundproofing will be one of the areas that we will improve. We hope to continue to be your choice the next time you visit Kota Pahlawan. See you soon. Best regards, Cogito, Fan Relations Manager

See original

P***s

Business

9.1

/10

Reviewed 4 week(s) ago

Nice place to stay. The price was reasonable.

Find this review helpful?

Accommodation's Reply

09 Nov 2025

Cheers HARRIS Fans, Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to share your great experience with us. It is always our pleasure to make your stay memorable. We look forward to welcoming you back again. HARRISly Yours, Cogito Fans Relations Manager

Dita A.

Staycation

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, and the variety of a la carte and buffet breakfast options is impressive. It's very close to Gubeng Station and other public transportation. Room cleanliness could be improved.

See original

Find this review helpful?

Accommodation's Reply

09 Nov 2025

Best regards, Ms. Dita Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to leave us with your best review. We appreciate all the positives you have provided such as our convenient location, friendly staff and delicious food. However, if there was any shortcomings regarding cleanliness, we apologize and will work on them. This is a major concern for the management and we will continue to evaluate and make improvements. We hope to continue to be your choice the next time you visit Kota Pahlawan. We look forward to welcoming you back again. Best regards, Kokito Guest Relations Manager

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Lobby 4 HARRIS Hotel & Conventions Gubeng

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.