Hotel Santika Gresik

Hotels
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8.6
/10
Very Good
1,794 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
Staying at the Hotel Santika Gresik was a real treat, especially last Sunday when they had children's activities like coloring and sandwich-making. It was a fun experience for the family.
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Stephanie S. L.

10.0
/ 10
A hotel with a luxurious lobby. Adjacent to the mall. Complete room amenities. A soothing scent of body wash. And a bit of a surprise with the cute bottled water. A plentiful and delicious breakfast menu. I'll definitely stay here again if I ever visit Gresik. Thank you, Hotel Santika Gresik, for making my stay comfortable.
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Verified Traveler

10.0
/ 10
I've been visiting my in-laws in Gresik since my first child until recently, when my second child came, I've always stayed here whenever I've been in Gresik. The location is right next to the mall, making it super easy to buy anything and find food and snacks. The staff are incredibly friendly, the rooms are clean and spacious, the bathrooms are spotless, and the amenities are complete. The swimming pool is spotless, and my husband and kids loved swimming. The breakfast is great, the food is delicious, and my family and I all got along well. Actually, staying two nights wasn't enough. God willing, I'll stay here again if I'm in Gresik. Thank you, Santika Gresik.
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Intan C. G.

9.7
/ 10
Thank you, Mas Hamam, the cleaning service officer is very friendly, he helped replace the wet towels in our room. The food is all delicious. The swimming pool is also clean.
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I***a

10.0
/ 10
Very strategic hotel, access to mall and near toll gate. The room is clean, the staff is also friendly. The breakfast is delicious with a varied menu. Next time I will stay here again.
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In the Area
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Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Hotel Santika Gresik is a good choice when you are visiting Kebomas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Santika Gresik

Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124
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Lobby Hotel Santika Gresik
Lobby 2 Hotel Santika Gresik

Discover More About Hotel Santika Gresik

The Charm of Hotel Santika Gresik

For Australian travellers seeking a comfortable and convenient base in East Java, Indonesia, Hotel Santika Gresik stands out as an excellent choice. This well-regarded hotel offers a blend of modern amenities and warm Indonesian hospitality, making it an ideal destination for both business and leisure trips. Whether you're exploring the rich cultural heritage of Gresik or attending to business in the region, Hotel Santika Gresik provides a welcoming retreat. Rates at Hotel Santika Gresik start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Santika Gresik

Hotel Santika Gresik is strategically situated in the vibrant city of Gresik, Jawa Timur. Located at {localAddressString}, it offers a convenient starting point for exploring the area. Gresik itself is a city steeped in history, known for its ancient port and significant role in the spread of Islam in Indonesia. While Gresik doesn't have its own major airport, it is well-connected to larger hubs like Juanda International Airport (SUB) in Surabaya, which is approximately an hour's drive away. For those arriving by train, the nearest major station is in Surabaya, from which local transport can be arranged. The hotel's location provides a good balance, being accessible yet offering a sense of calm away from the immediate hustle and bustle. It's close to local eateries and essential services, ensuring that guests have everything they need within easy reach. The surrounding area offers a glimpse into local life, with opportunities to discover traditional markets and community hubs.

Guest Facilities and Services at Hotel Santika Gresik

Guest facilities at Hotel Santika Gresik are designed to ensure a comfortable and hassle-free stay. Australian travellers will appreciate the commitment to providing essential services that enhance their travel experience. The hotel typically offers a delightful breakfast spread, often featuring a mix of local Indonesian flavours and international favourites, ensuring a great start to your day, much like the café culture back home. Complimentary Wi-Fi is available throughout the property, keeping you connected. A 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, from local recommendations to arranging transportation. Secure luggage storage is also available, allowing you to explore freely without your belongings. While specific details on fitness centres or other amenities can vary, the focus is on providing a comfortable and functional environment for all guests.

Room Information and Stay Experience at Hotel Santika Gresik

Hotel Santika Gresik offers a range of well-appointed rooms designed to provide a restful sanctuary after a day of exploration or work. The room types of Hotel Santika Gresik cater to different needs, ensuring a comfortable stay for solo travellers, couples, or families. Guests can expect clean, well-maintained rooms featuring comfortable bedding and effective climate control, crucial for ensuring a pleasant temperature regardless of the external weather. Modern amenities are thoughtfully included to enhance convenience. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of comfort and practicality, allowing you to unwind and recharge in a peaceful environment.

Recommended Nearby Dining and Cafes around Hotel Santika Gresik

Gresik offers a burgeoning culinary scene, and Hotel Santika Gresik is well-positioned to allow guests to explore it. While the hotel itself likely offers excellent dining options, including a satisfying breakfast, the surrounding area is dotted with local eateries and cafes. You can discover authentic Indonesian cuisine, from flavourful street food to more established restaurants serving regional specialties. For those who enjoy a good coffee and a relaxed brunch, you'll find local spots that capture the essence of Indonesian café culture. Exploring the neighbourhood will reveal a variety of dining experiences, from casual to more formal, providing ample opportunities to savour the local flavours and enjoy the vibrant food scene.

Popular Attractions and Activities near Hotel Santika Gresik

Gresik and its surrounding areas offer a wealth of cultural and historical attractions for visitors. Here are some popular spots you might consider exploring:

  • Sunan Giri Tomb: A significant historical and religious site, this is the resting place of one of the nine Islamic saints who spread Islam in Java.
  • Masjid Agung Gresik (Great Mosque of Gresik): A beautiful and historic mosque, serving as a central place of worship and a landmark in the city.
  • Taman Wisata Alam Mangrove Wonorejo: While a bit of a drive, this mangrove forest offers a natural escape and a chance to see local flora and fauna.
  • Gresik City Center: Explore the heart of the city for local markets, shopping, and a feel for daily life.
  • Kampung Arab: Experience the unique cultural enclave with its distinct architecture and atmosphere.
If you are looking for other activities around Hotel Santika Gresik, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hotel Santika Gresik from the Airport

Navigating your journey from the airport to Hotel Santika Gresik is straightforward, with several reliable options available. Understanding the airport transfer service of Hotel Santika Gresik and the best ways to reach it will ensure a smooth start to your trip.

Here are some common transportation methods from Juanda International Airport (SUB) to Gresik:

  • Airport Shuttle Bus: Regular shuttle services operate from the airport to various destinations, including routes that can connect you to Gresik.
  • Public Metered Taxis: Taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services: Popular rideshare apps offer convenient pick-up services from the airport.
  • Train (via Surabaya): You can take an airport train or taxi to a major train station in Surabaya and then arrange onward travel to Gresik.

For a seamless journey, consider pre-booking your transport or using a rideshare service upon arrival. For more options and to compare prices, you can explore the Airport transfer service. Planning your trip in advance will help you find the most convenient way to get to Hotel Santika Gresik.

Summary of Why You Should Choose Hotel Santika Gresik

Hotel Santika Gresik offers a compelling combination of location, comfort, and service, making it a top choice for travellers visiting Jawa Timur.

  • Prime Location: Conveniently situated in Gresik, providing easy access to local attractions and amenities.
  • Comfortable Accommodation: Well-appointed rooms with modern climate control and clean facilities ensure a restful stay.
  • Friendly Service: A dedicated 24-hour front desk and helpful staff are always on hand to assist.
  • Excellent Value: Enjoy quality amenities and a pleasant experience at competitive rates.

Ready to experience the hospitality of Hotel Santika Gresik? It's easy to check room availability at Hotel Santika Gresik and secure your booking. We recommend using Traveloka for the best deals and a seamless booking process.

For your next trip, consider these options:

All facilities in Hotel Santika Gresik

Swimming Pool Hotel Santika Gresik
Swimming Pool
Functional Hall Hotel Santika Gresik
Functional Hall
Lobby Hotel Santika Gresik
Lobby
Exterior Hotel Santika Gresik
Exterior
Bedroom Hotel Santika Gresik
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Transportation

  • Airport transfer
  • Car rental
  • Secure parking

General

  • AC
  • Connecting rooms
  • Smoking area

Food and Drinks

  • Buffet breakfast

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Supermarket

Accommodation Policy & General Information in Hotel Santika Gresik

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 160,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Gresik
120
Number of floors in Hotel Santika Gresik
11
Another facilities in Hotel Santika Gresik
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked questions about Hotel Santika Gresik

What are available facilities at Hotel Santika Gresik?
There are top facilites at Hotel Santika Gresik such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Gresik?
The standard check-in time at Hotel Santika Gresik is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Gresik provide breakfast?
Yes, Hotel Santika Gresik provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Gresik?
Hotel Santika Gresik has a 3.0-star rating.
How many floors does Hotel Santika Gresik have?
Hotel Santika Gresik has 11.
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Hotel Santika Gresik reviews and ratings

Overall Ratings & Reviews Hotel Santika Gresik

Traveloka (1,784)
Other sources (10)
8.7
Very Good
From 1,784 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Santika Gresik
All
Bedroom (53)
Staff Friendliness (51)
Room Space (48)
Ambiance (46)
Bathroom (46)
Hotel Area (46)
Variety (46)
Taste (45)
Accessibility (44)
Family Friendly (41)
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Traveller Reviews Hotel Santika Gresik

Number of reviews per page
20
40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms. Quite comfortable. Connected to the mall.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Staying at the Hotel Santika Gresik was a real treat, especially last Sunday when they had children's activities like coloring and sandwich-making. It was a fun experience for the family.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Warm greetings from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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Rian P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location, close to malls, government offices, toll access.
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Accommodation's Reply
13 Aug 2026
Dear Mr. Rian P. H, Sincerely yours, from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your time at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jaelani Romli, General Manager
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very good... the pool is great.
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Accommodation's Reply
01 Aug 2026
Dear Ms. N*a, Sincerely yours, from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your time at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jaelani Romli, General Manager
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Toni P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Recommendations for family accommodation.
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Accommodation's Reply
01 Aug 2026
Dear Mr. Tony P, Sincerely, Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
All good, recommended, will be back again for the next trip.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guests, Warm greetings from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The amenities in the app and at the hotel are different. It's best to double-check to avoid confusion.
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Stephanie S. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
A hotel with a luxurious lobby. Adjacent to the mall. Complete room amenities. A soothing scent of body wash. And a bit of a surprise with the cute bottled water. A plentiful and delicious breakfast menu. I'll definitely stay here again if I ever visit Gresik. Thank you, Hotel Santika Gresik, for making my stay comfortable.
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Accommodation's Reply
26 May 2026
Dear Ms. Stephanie S.L., Thank you very much for choosing Santika Gresik Hotel. We appreciate your choice and your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you back again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers many benefits and services. Thank you again for your support. We look forward to seeing you soon. Sincerely, General Manager, Jaranee Romli
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p***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Replace your TV with a smart TV. 2026 is almost over, you know?
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Welcome to Mysantika Gresik Hotel. Thank you for staying with us and for your valuable feedback. Your comments are invaluable, and we look forward to receiving your suggestions to help us improve our facilities. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you back again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers additional discounts and a wider variety of booking options. Thank you again for your support. We look forward to seeing you soon. Sincerely, General Manager, Jaranee Romli
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Muhammad A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
staff sangat ramah, good service, good private and the best hotel
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, very helpful and tries to provide rooms according to requests.
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v***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The city view is visible from here.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
My two days at Santikaa were incredibly comfortable. I had a complaint about the bed yesterday, but it was resolved. Thank you so much...
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m***r
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
The hotel staff is friendly, the interior is nice, but the room cleanliness needs to be improved, for example, with curtains and bed linens. Incidentally, there was a wedding there, and the room faced the venue, so the music was quite loud. The lobby should be cooler, considering the heat in Gresik.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, We extend our warmest greetings from all the staff at Mysantika Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted that you appreciated the warm and friendly service from our staff. However, we apologize for the untidy curtains, insufficient cleaning of the hallways, and the noise from the wedding that may have disturbed your sleep. We appreciate your feedback regarding the air conditioning temperature in the lobby. Please let us know if you have any suggestions to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back again. For special offers and discounts, please visit www.Mysantika.com or download the Mysantika app. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Gerani Romuli
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alwi r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff are very friendly, free Netflix directly from the hotel account, and there is Wi-Fi on every floor.
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Accommodation's Reply
15 Apr 2026
Dear Mr. Alwi R., Thank you very much for your stay at Santika Gresik Hotel. We appreciate you choosing our hotel and taking the time to share your valuable feedback. We are delighted to hear that you enjoyed a comfortable stay. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. This app offers many conveniences and benefits. Thank you again, and we hope to see you soon. Sincerely, General Manager Jaerani Romlý
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Very good and comfortable hotel service
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Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. A*l, This is a message from Mysantika Gresic Hotel expressing our deepest gratitude for your stay and for sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any further requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and special offers. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
I stayed at this hotel during Eid al-Fitr with my son, and overall we had a pleasant experience. The check-in process was quick and hassle-free, which was great after a long day. One of the best things about this hotel is its direct connection to a mall. It made everything so convenient—we never had to worry about finding food or getting bored, as there were plenty of dining and entertainment options just steps away. The room was clean, comfortable, and well-maintained, making our stay relaxing. The breakfast menu was also quite varied, with many options to choose from, which we really enjoyed. The staff were friendly and welcoming throughout our stay. The only downside was the swimming pool area, which felt quite open and lacked shaded spots. It can get quite hot during the day, especially under the midday sun. As for the gym, there is one available, but it’s located in the mall and not part of the hotel’s facilities. Overall, it was a good stay and a solid choice, especially for families or anyone who values convenience and easy access to food and entertainment.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Welcome to Mysantika Gresik Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We appreciate your comments regarding the lack of a covered pool and the location of the fitness center. These are important points that we will work to improve for your next stay. Please let us know if you have any further comments or requests. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jarani Romli
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Muslikhin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
The rooms are clean, the surroundings are also clean... The employees and security guards are also friendly.
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. Muslim, Welcome to Mysantika Gresik Hotel. Thank you so much for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers even more convenient services and many benefits. Thank you again for your support. We hope to welcome you again. Sincerely, General Manager, Jalanee Romli
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Della A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 25 week(s) ago
The hotel staff is friendly, I think the only shortcomings are the taste of the menu and the lack of menu variety such as no sandwiches, even though they are on the mandatory hotel menu.
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Accommodation's Reply
31 Mar 2026
Dear Ms. Della A: Welcome to Grisay Santika Hotel. Thank you for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please let us know if you have any requests. We will do our best to ensure you have an even more comfortable and enjoyable stay next time. We look forward to welcoming you back. For better deals on your next stay, please visit www.Mysantika.com and download the Mysantika app. This app offers even more convenient benefits. Thank you again for your support. We hope to see you again soon. General Manager, Jaerani Romli
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A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Comfortable, clean, varied menu choices
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. A*o, This is a message from Mysantika Gresik Hotel expressing our deepest gratitude for your stay and valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any requests; we are happy to assist you. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. You will find it easier to use and enjoy many benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Santika Gresik

Traveloka (1,784)
Other sources (10)
8.7
Very Good
From 1,784 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Santika Gresik
All
Bedroom (53)
Staff Friendliness (51)
Room Space (48)
Ambiance (46)
Bathroom (46)
Hotel Area (46)
Variety (46)
Taste (45)
Accessibility (44)
Family Friendly (41)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Santika Gresik

Number of reviews per page
20
40
Customer reviews
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean rooms. Quite comfortable. Connected to the mall.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Staying at the Hotel Santika Gresik was a real treat, especially last Sunday when they had children's activities like coloring and sandwich-making. It was a fun experience for the family.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Warm greetings from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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Rian P. H.
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Business
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9.7
/10
Reviewed 6 week(s) ago
Strategic location, close to malls, government offices, toll access.
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Accommodation's Reply
13 Aug 2026
Dear Mr. Rian P. H, Sincerely yours, from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your time at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jaelani Romli, General Manager
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N***a
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9.1
/10
Reviewed 7 week(s) ago
Very good... the pool is great.
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Accommodation's Reply
01 Aug 2026
Dear Ms. N*a, Sincerely yours, from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted that you enjoyed your time at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jaelani Romli, General Manager
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Toni P.
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10.0
/10
Reviewed 8 week(s) ago
Recommendations for family accommodation.
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Accommodation's Reply
01 Aug 2026
Dear Mr. Tony P, Sincerely, Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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A***s
icon-Business
Business
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9.1
/10
Reviewed 9 week(s) ago
All good, recommended, will be back again for the next trip.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guests, Warm greetings from Santika Gresik Hotel. Thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again, and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager
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M***d
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8.5
/10
Reviewed 13 week(s) ago
The amenities in the app and at the hotel are different. It's best to double-check to avoid confusion.
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Stephanie S. L.
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Leisure
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10.0
/10
Reviewed 17 week(s) ago
A hotel with a luxurious lobby. Adjacent to the mall. Complete room amenities. A soothing scent of body wash. And a bit of a surprise with the cute bottled water. A plentiful and delicious breakfast menu. I'll definitely stay here again if I ever visit Gresik. Thank you, Hotel Santika Gresik, for making my stay comfortable.
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Accommodation's Reply
26 May 2026
Dear Ms. Stephanie S.L., Thank you very much for choosing Santika Gresik Hotel. We appreciate your choice and your valuable feedback. We are delighted to hear that you enjoyed your comfortable stay. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you back again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers many benefits and services. Thank you again for your support. We look forward to seeing you soon. Sincerely, General Manager, Jaranee Romli
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p***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
Replace your TV with a smart TV. 2026 is almost over, you know?
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Welcome to Mysantika Gresik Hotel. Thank you for staying with us and for your valuable feedback. Your comments are invaluable, and we look forward to receiving your suggestions to help us improve our facilities. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you back again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers additional discounts and a wider variety of booking options. Thank you again for your support. We look forward to seeing you soon. Sincerely, General Manager, Jaranee Romli
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Muhammad A.
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10.0
/10
Reviewed 19 week(s) ago
staff sangat ramah, good service, good private and the best hotel
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S***i
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Staycation
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8.5
/10
Reviewed 20 week(s) ago
The hotel staff is friendly, very helpful and tries to provide rooms according to requests.
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v***a
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10.0
/10
Reviewed 21 week(s) ago
The city view is visible from here.
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D***i
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Business
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10.0
/10
Reviewed 22 week(s) ago
My two days at Santikaa were incredibly comfortable. I had a complaint about the bed yesterday, but it was resolved. Thank you so much...
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m***r
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
The hotel staff is friendly, the interior is nice, but the room cleanliness needs to be improved, for example, with curtains and bed linens. Incidentally, there was a wedding there, and the room faced the venue, so the music was quite loud. The lobby should be cooler, considering the heat in Gresik.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, We extend our warmest greetings from all the staff at Mysantika Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted that you appreciated the warm and friendly service from our staff. However, we apologize for the untidy curtains, insufficient cleaning of the hallways, and the noise from the wedding that may have disturbed your sleep. We appreciate your feedback regarding the air conditioning temperature in the lobby. Please let us know if you have any suggestions to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back again. For special offers and discounts, please visit www.Mysantika.com or download the Mysantika app. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Gerani Romuli
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alwi r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The hotel staff are very friendly, free Netflix directly from the hotel account, and there is Wi-Fi on every floor.
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Accommodation's Reply
15 Apr 2026
Dear Mr. Alwi R., Thank you very much for your stay at Santika Gresik Hotel. We appreciate you choosing our hotel and taking the time to share your valuable feedback. We are delighted to hear that you enjoyed a comfortable stay. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. This app offers many conveniences and benefits. Thank you again, and we hope to see you soon. Sincerely, General Manager Jaerani Romlý
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Very good and comfortable hotel service
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Accommodation's Reply
09 Apr 2026
Dear Mr./Ms. A*l, This is a message from Mysantika Gresic Hotel expressing our deepest gratitude for your stay and for sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any further requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and special offers. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
I stayed at this hotel during Eid al-Fitr with my son, and overall we had a pleasant experience. The check-in process was quick and hassle-free, which was great after a long day. One of the best things about this hotel is its direct connection to a mall. It made everything so convenient—we never had to worry about finding food or getting bored, as there were plenty of dining and entertainment options just steps away. The room was clean, comfortable, and well-maintained, making our stay relaxing. The breakfast menu was also quite varied, with many options to choose from, which we really enjoyed. The staff were friendly and welcoming throughout our stay. The only downside was the swimming pool area, which felt quite open and lacked shaded spots. It can get quite hot during the day, especially under the midday sun. As for the gym, there is one available, but it’s located in the mall and not part of the hotel’s facilities. Overall, it was a good stay and a solid choice, especially for families or anyone who values convenience and easy access to food and entertainment.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Welcome to Mysantika Gresik Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We appreciate your comments regarding the lack of a covered pool and the location of the fitness center. These are important points that we will work to improve for your next stay. Please let us know if you have any further comments or requests. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jarani Romli
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Muslikhin
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
The rooms are clean, the surroundings are also clean... The employees and security guards are also friendly.
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. Muslim, Welcome to Mysantika Gresik Hotel. Thank you so much for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers even more convenient services and many benefits. Thank you again for your support. We hope to welcome you again. Sincerely, General Manager, Jalanee Romli
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Della A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 25 week(s) ago
The hotel staff is friendly, I think the only shortcomings are the taste of the menu and the lack of menu variety such as no sandwiches, even though they are on the mandatory hotel menu.
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Accommodation's Reply
31 Mar 2026
Dear Ms. Della A: Welcome to Grisay Santika Hotel. Thank you for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please let us know if you have any requests. We will do our best to ensure you have an even more comfortable and enjoyable stay next time. We look forward to welcoming you back. For better deals on your next stay, please visit www.Mysantika.com and download the Mysantika app. This app offers even more convenient benefits. Thank you again for your support. We hope to see you again soon. General Manager, Jaerani Romli
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A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Comfortable, clean, varied menu choices
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. A*o, This is a message from Mysantika Gresik Hotel expressing our deepest gratitude for your stay and valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any requests; we are happy to assist you. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. You will find it easier to use and enjoy many benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý
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