Are there any parking spots at Hotel Santika Gresik ?

Yes: Yes, there are parking spots at Hotel Santika Gresik

Does Hotel Santika Gresik offer airport transfers?

Yes, Hotel Santika Gresik provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Hotel Santika Gresik?

Hotel Santika Gresik is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Hotel Santika Gresik

Name: Hotel Santika Gresik
Address: Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124, Jl. DR Wahidin Sudirohusodo No. 788, Jawa Timur, 61124, Indonesia
Rating: 8.6

Hotels

Preferred Partner

8.6

/10

Very Good

1,746 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

I've been visiting my in-laws in Gresik since my first child until recently, when my second child came, I've always stayed here whenever I've been in Gresik. The location is right next to the mall, making it super easy to buy anything and find food and snacks. The staff are incredibly friendly, the rooms are clean and spacious, the bathrooms are spotless, and the amenities are complete. The swimming pool is spotless, and my husband and kids loved swimming. The breakfast is great, the food is delicious, and my family and I all got along well. Actually, staying two nights wasn't enough. God willing, I'll stay here again if I'm in Gresik. Thank you, Santika Gresik.

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Intan C. G.

9.7

/ 10

Thank you, Mas Hamam, the cleaning service officer is very friendly, he helped replace the wet towels in our room. The food is all delicious. The swimming pool is also clean.

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I***a

10.0

/ 10

Very strategic hotel, access to mall and near toll gate. The room is clean, the staff is also friendly. The breakfast is delicious with a varied menu. Next time I will stay here again.

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agata e. w.

10.0

/ 10

Very satisfied. The room price is in accordance with the service plus we were spoiled with room service and very delicious and interesting food. The employees are good with commendable manners

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Moh A. W.

9.7

/ 10

Sangat menyenangkan menginap di sini, lokasi sangat strategis, turun ke bawah langsung masuk mal. Menu sarapan enak dan bervariasi. Staf hotel ramah dan sangat membantu.

In the Area

See Map

Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Hotel Santika Gresik is a good choice when you are visiting Kebomas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Santika Gresik

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Hotel Santika Gresik

Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124

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Hotel Santika Gresik Rates per Night

Hotel Santika Gresik room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hotel Santika Gresik hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hotel Santika Gresik Location & Address

Hotel Santika Gresik is located at Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124. It's situated in the Gresik area of Indonesia, known for its industrial landscape and cultural attractions. The hotel is approximately 3 km from the city center.

How to go to Hotel Santika Gresik from Airport

Arriving at Juanda International Airport (SUB) and wondering about the best way to get to Hotel Santika Gresik? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel.

Taxi (Most Direct):
A taxi is the most straightforward option. You can easily find taxis outside the airport terminals. The journey to Hotel Santika Gresik typically takes around 1-1.5 hours, depending on traffic.
Ride Hailing (Convenient):
Ride Hailing services are readily available at Juanda International Airport. Simply book a ride through the app, and a driver will pick you up from the designated area. This is a comfortable and relatively quick option.
Airport Bus (Most Affordable):
There are Damri airport buses that connect the airport to various locations in Surabaya and surrounding areas. You'll need to check the specific route and whether it stops near Hotel Santika Gresik or a location where you can easily get a taxi or Ride Hailing to the hotel.
Private Airport Transfer (Pre-booked Comfort):
You can pre-book a private airport transfer service. This ensures a hassle-free journey with a driver waiting for you upon arrival. It's a good option if you prefer a guaranteed and comfortable ride.

Tips:

For the most convenient route, consider using a Ride Hailing service. It offers a good balance of speed, comfort, and cost. Alternatively, a taxi is a reliable option if you prefer a direct ride without using an app.

Hotel Santika Gresik Reviews & Summary

Looking for all about hotel Santika Gresik? Want to know what other travellers think? Hotel reviews can be a great way to get a feel for a place before you book. Guests consistently praise Hotel Santika Gresik for its comfortable accommodations and friendly service. Many appreciate the hotel's convenient location, making it easy to explore the city. A standout feature is the hotel's swimming pool, perfect for a refreshing dip after a long day.

Here's a snippet from a recent review: "The staff were incredibly helpful and welcoming. The room was clean and comfortable, and the breakfast buffet was delicious. I would definitely stay here again!"

Hotel Santika Gresik Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Understanding the categories of hotel rooms available at Hotel Santika Gresik will help you find the perfect fit for your needs. Here's a breakdown of the different hotel bedroom types you can expect.

Superior Room:
These rooms offer comfortable accommodation with standard amenities. Some may offer city views. Non-smoking rooms are usually available.
Deluxe Room:
Slightly larger than Superior Rooms, Deluxe Rooms often include additional features such as a seating area. Bathtubs are typically included in the en-suite bathroom.
Executive Suite:
These suites provide more space and luxury, often with a separate living area. Expect enhanced amenities and potentially better views.
Family Room:
Designed for families, these rooms typically offer more beds or connecting rooms.

Hotel Santika Gresik is generally not pet-friendly. It's always best to confirm directly with the hotel regarding their pet policy and any associated charges or requirements.

Hotel Facilities in Hotel Santika Gresik

Hotel amenities can significantly enhance your stay. Hotel facilities at Hotel Santika Gresik are designed to cater to both adults and children, ensuring a comfortable and enjoyable experience.

Swimming Pool:
Enjoy a refreshing swim in the hotel's outdoor pool. Operating hours are typically from 7:00 AM to 7:00 PM.
Fitness Center:
Stay active during your trip with access to the hotel's fitness center, equipped with cardio and weight training equipment. Open 24 hours.
Restaurant:
Indulge in delicious meals at the hotel's restaurant, serving a variety of local and international cuisine.
Meeting Rooms:
For business travellers, the hotel offers well-equipped meeting rooms.
Kids' Club:
Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 5:00 PM.
Spa:
Relax and rejuvenate with a massage or treatment at the hotel's spa. Extra fees apply, with prices starting from SGD 30.

Hotel Buffet or Restaurant/Cafe in Hotel Santika Gresik

Looking for a delicious meal without leaving the hotel? Hotel Santika Gresik offers several dining options, including a hotel buffet and a hotel restaurant. Here's what you can expect:

Restaurant Name:
Kemangi Restaurant
- Cuisine:
  Offers a mix of Indonesian and international dishes.
- Buffet:
  Serves a daily breakfast buffet with a wide selection of hot and cold items. Price per person is approximately SGD 15.
- Opening Hours:
  6:00 AM - 10:00 PM
- Signature Dishes:
  Try the Nasi Goreng Jawa or the Grilled Ribs.
Hotel Cafe:
A cozy spot for coffee, tea, and light snacks.

Hotel Santika Gresik Airport pickups and How to Book

Need a convenient hotel to airport transfer? Many hotels offer airport shuttle services to make your arrival and departure as smooth as possible. Here's what you need to know about hotels with airport shuttle services, specifically at Hotel Santika Gresik.

Hotel Santika Gresik offers airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance. Provide your flight details (arrival time, flight number, and airline) to ensure a seamless transfer.

Nearby MRT Station & Bus Stops

Navigating Gresik using public transport is relatively straightforward. Knowing the nearby MRT station and nearby bus station options can make your travel easier. Here's a guide to the closest public transport links to Hotel Santika Gresik:

Nearest Bus Stop:
Halte Bus GKB (Gresik Kota Baru) - Approximately 1 km from the hotel.
Nearest MRT Station:
While Gresik doesn't have an MRT system, you can take a bus to Surabaya and connect to the Surabaya MRT. The closest MRT station in Surabaya is typically accessible via a connecting bus from Purabaya Bus Terminal.

For bus travel, you can purchase tickets directly on the bus. Payment is typically accepted in cash. Consider purchasing a prepaid card for easier and faster transactions if you plan to use public transport frequently in Surabaya.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Gresik and its surrounding areas offer a variety of nearby places to go, perfect for a fun-filled day of nearby sightseeing places. Here are a few things to see nearby:

Sunan Giri Tomb (Makam Sunan Giri):
A significant historical and religious site. Distance from hotel: 5 km. Entry is free.
Gresik Old Town:
Explore the charming streets and historical buildings of Gresik's old town. Distance from hotel: 3 km. Free to explore.
Masjid Agung Gresik:
The grand mosque of Gresik, a beautiful example of local architecture. Distance from hotel: 4 km. Entry is free.
Wisata Alam Gosari (WANAGIRI):
A natural tourist spot with caves and beautiful scenery. Distance from hotel: 25 km. Entry fee: Approximately SGD 2.
Lontar Sewu Park:
A park with a collection of lontar trees and a relaxing atmosphere. Distance from hotel: 7 km. Entry fee: Approximately SGD 1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Hotel Santika Gresik (Gresik)

Craving some delicious nearby dining options? Gresik offers a variety of local food and international cuisine. Here are some food eatiries near me:

Cafes/Restaurants:
- Excelso Cafe:
  A popular coffee chain serving coffee, tea, and light meals.
- Pizza Hut:
  A well-known pizza restaurant.
- Mie Gacoan:
  A trendy noodle restaurant known for its spicy noodle dishes.
Local Street Food:
- Nasi Goreng:
  Indonesian fried rice.
- Sate (Satay):
  Grilled meat skewers served with peanut sauce.
- Soto Ayam:
  Chicken soup with noodles and vegetables.
- Rawon:
  A rich beef stew with a dark, nutty flavour.
- Tahu Campur:
  A tofu and beef soup with shrimp paste.

Shopping places near Hotel Santika Gresik (Gresik)

Need to indulge in some retail therapy? Finding the right shops near me is essential. Here are a few nearby shopping options near Hotel Santika Gresik:

Gresik Mall:
A modern shopping mall with a variety of stores, restaurants, and entertainment options.
Icon Mall Gresik:
Another popular mall with a wide range of retail outlets and dining options.
Pasar Gresik:
A traditional market where you can find local produce, clothing, and other goods.

Other Places to Stay Near Hotel Santika Gresik

Looking for alternative accommodations? Whether you're seeking luxury or budget-friendly options, here are some other places to stay near Hotel Santika Gresik:

Luxury/5–6 star hotels nearby:
- None in immediate Gresik area.
- Consider The Westin Surabaya (approx. 1 hour drive).
- Shangri-La Hotel, Surabaya (approx. 1 hour drive).
- JW Marriott Hotel Surabaya (approx. 1 hour drive).
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!
Four-star hotels nearby:
- Aston Gresik Hotel & Conference Center
- Horison GKB Gresik
- Pesonna Hotel Gresik
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!
Three-star hotels nearby:
- @Hom Hotel Gresik
- Amaris Hotel Gresik
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Gresik and searching for the perfect place to stay? Hotel availability can fluctuate, so it's wise to book in advance. Make your hotel reservations early to secure the best room booking options and rates. Ready to experience the comfort and convenience of Hotel Santika Gresik? Don't delay, book your stay today through Traveloka for exclusive deals and a seamless booking experience. book cheap hotels in Indonesia cheap hotels nearby

All facilities in Hotel Santika Gresik

Swimming Pool

Functional Hall

Lobby

Exterior

Bedroom

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Transportation

Airport transfer
Car rental
Secure parking

General

AC
Connecting rooms
Smoking area

Food and Drinks

Buffet breakfast

Things to Do

Outdoor pool

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Nearby Facilities

Supermarket

Accommodation Policy & General Information in Hotel Santika Gresik

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 160,000/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Gresik	120
Number of floors in Hotel Santika Gresik	11
Another facilities in Hotel Santika Gresik	24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Hotel Santika Gresik

What are available facilities at Hotel Santika Gresik?

There are top facilites at Hotel Santika Gresik such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Santika Gresik?

The standard check-in time at Hotel Santika Gresik is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Santika Gresik provide breakfast?

Yes, Hotel Santika Gresik provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Santika Gresik

Hotel Santika Gresik has a 3.0-star rating.

How many floors does Hotel Santika Gresik have?

Hotel Santika Gresik has 11.

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More Reviews from Other Guests in Hotel Santika Gresik

Overall Ratings & Reviews Hotel Santika Gresik

Traveloka (1,740)

Other sources (6)

8.6

Very Good

From 1,740 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Santika Gresik

All

Bedroom (44)

Staff Friendliness (43)

Variety (42)

Room Space (39)

Ambiance (38)

Bathroom (38)

Hotel Area (38)

Taste (38)

Accessibility (37)

Family Friendly (37)

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Traveler Reviews Hotel Santika Gresik

Number of reviews per page

Customer reviews

Muhammad A.

10.0

/10

Reviewed 4 day(s) ago

staff sangat ramah, good service, good private and the best hotel

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S***i

Staycation

8.5

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, very helpful and tries to provide rooms according to requests.

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v***a

10.0

/10

Reviewed 2 week(s) ago

The city view is visible from here.

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D***i

Business

10.0

/10

Reviewed 3 week(s) ago

My two days at Santikaa were incredibly comfortable. I had a complaint about the bed yesterday, but it was resolved. Thank you so much...

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m***r

8.3

/10

Reviewed 4 week(s) ago

The hotel staff is friendly, the interior is nice, but the room cleanliness needs to be improved, for example, with curtains and bed linens. Incidentally, there was a wedding there, and the room faced the venue, so the music was quite loud. The lobby should be cooler, considering the heat in Gresik.

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, We extend our warmest greetings from all the staff at Mysantika Hotel. Thank you for staying with us and for taking the time to share your valuable feedback. We are delighted that you appreciated the warm and friendly service from our staff. However, we apologize for the untidy curtains, insufficient cleaning of the hallways, and the noise from the wedding that may have disturbed your sleep. We appreciate your feedback regarding the air conditioning temperature in the lobby. Please let us know if you have any suggestions to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back again. For special offers and discounts, please visit www.Mysantika.com or download the Mysantika app. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Gerani Romuli

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alwi r.

10.0

/10

Reviewed 4 week(s) ago

The hotel staff are very friendly, free Netflix directly from the hotel account, and there is Wi-Fi on every floor.

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Accommodation's Reply

15 Apr 2026

Dear Mr. Alwi R., Thank you very much for your stay at Santika Gresik Hotel. We appreciate you choosing our hotel and taking the time to share your valuable feedback. We are delighted to hear that you enjoyed a comfortable stay. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. This app offers many conveniences and benefits. Thank you again, and we hope to see you soon. Sincerely, General Manager Jaerani Romlý

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A***l

10.0

/10

Reviewed 5 week(s) ago

Very good and comfortable hotel service

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Accommodation's Reply

09 Apr 2026

Dear Mr./Ms. A*l, This is a message from Mysantika Gresic Hotel expressing our deepest gratitude for your stay and for sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any further requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and special offers. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý

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Verified Traveler

Staycation

9.1

/10

Reviewed 6 week(s) ago

I stayed at this hotel during Eid al-Fitr with my son, and overall we had a pleasant experience. The check-in process was quick and hassle-free, which was great after a long day. One of the best things about this hotel is its direct connection to a mall. It made everything so convenient—we never had to worry about finding food or getting bored, as there were plenty of dining and entertainment options just steps away. The room was clean, comfortable, and well-maintained, making our stay relaxing. The breakfast menu was also quite varied, with many options to choose from, which we really enjoyed. The staff were friendly and welcoming throughout our stay. The only downside was the swimming pool area, which felt quite open and lacked shaded spots. It can get quite hot during the day, especially under the midday sun. As for the gym, there is one available, but it’s located in the mall and not part of the hotel’s facilities. Overall, it was a good stay and a solid choice, especially for families or anyone who values convenience and easy access to food and entertainment.

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Accommodation's Reply

15 Apr 2026

Dear Valued Guest, Welcome to Mysantika Gresik Hotel. Thank you for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We appreciate your comments regarding the lack of a covered pool and the location of the fitness center. These are important points that we will work to improve for your next stay. Please let us know if you have any further comments or requests. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers many additional features and benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jarani Romli

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Muslikhin

Staycation

9.1

/10

Reviewed 6 week(s) ago

The rooms are clean, the surroundings are also clean... The employees and security guards are also friendly.

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Accommodation's Reply

31 Mar 2026

Dear Mr./Ms. Muslim, Welcome to Mysantika Gresik Hotel. Thank you so much for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any requests. We are happy to assist you in making your next stay even more comfortable and enjoyable. We look forward to welcoming you again. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers even more convenient services and many benefits. Thank you again for your support. We hope to welcome you again. Sincerely, General Manager, Jalanee Romli

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Della A.

8.4

/10

Reviewed 7 week(s) ago

The hotel staff is friendly, I think the only shortcomings are the taste of the menu and the lack of menu variety such as no sandwiches, even though they are on the mandatory hotel menu.

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Accommodation's Reply

31 Mar 2026

Dear Ms. Della A: Welcome to Grisay Santika Hotel. Thank you for choosing our hotel and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. Please let us know if you have any requests. We will do our best to ensure you have an even more comfortable and enjoyable stay next time. We look forward to welcoming you back. For better deals on your next stay, please visit www.Mysantika.com and download the Mysantika app. This app offers even more convenient benefits. Thank you again for your support. We hope to see you again soon. General Manager, Jaerani Romli

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A***o

Leisure

9.7

/10

Reviewed 7 week(s) ago

Comfortable, clean, varied menu choices

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Accommodation's Reply

31 Mar 2026

Dear Mr./Ms. A*o, This is a message from Mysantika Gresik Hotel expressing our deepest gratitude for your stay and valuable feedback. We are delighted to hear that you enjoyed your stay. Please feel free to let us know if you have any requests; we are happy to assist you. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. You will find it easier to use and enjoy many benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý

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D***i

Staycation

9.7

/10

Reviewed 7 week(s) ago

This is my 3rd time coming here... Always include breakfast when I come here because the menu is extensive and delicious... Got it on the 11th floor where the TV picture wasn't good, it was crunchy.

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Accommodation's Reply

31 Mar 2026

Dear Mr./Ms. Di*i, This is a message from Mysantika Gresik Hotel expressing our deepest gratitude for your stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your time at our hotel. Please feel free to let us know if you have any requests. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. For better rates on your next stay, please visit www.Mysantika.com and download the Mysantika app. You will find it easier to use and enjoy many benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý

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R***a

Leisure

9.4

/10

Reviewed 16 week(s) ago

The overall experience was worth the price!

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Accommodation's Reply

31 Mar 2026

Dear Mr./Ms. R*a, Sincerely yours from Mysantika Gresik Hotel. Thank you so much for your stay and for sharing your valuable feedback. We are delighted to hear that you had a wonderful time at our hotel. If you have any requests, please do not hesitate to let us know. We are happy to assist you. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. This app offers many conveniences and benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý

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D***y

10.0

/10

Reviewed 16 week(s) ago

On behalf of Mas Humam as a cleaning service, he has provided very good and friendly service.

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Accommodation's Reply

31 Mar 2026

Dear Mr./Ms. D*y, Greetings from Mysantika Gresik Hotel. Thank you very much for your stay and for sharing your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel. If you have any further requests, please do not hesitate to let us know. We will do our best to make your next stay even more comfortable and enjoyable. We look forward to welcoming you back. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app offers even more convenient benefits. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý

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Verified Traveler

10.0

/10

Reviewed 18 week(s) ago

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Accommodation's Reply

31 Mar 2026

Dear Valued Guest, The entire staff of Mysantika Grand Chic Hotel extends its warmest greetings. Thank you very much for your stay and for your valuable feedback. We are delighted that you enjoyed your stay. If you have any requests, please do not hesitate to let us know. We are happy to assist you. We will do our best to make your next stay even more comfortable and memorable. We look forward to welcoming you back. To book your next stay at a better price, please visit www.Mysantika.com and download the Mysantika app. The app features exclusive offers and a variety of booking options. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý

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Verified Traveler

Staycation

9.4

/10

Reviewed 19 week(s) ago

Book a deluxe king suite, comfortable for families because of the dividing wall. It's a convenient staycation option because it's directly connected to the mall, and there's a Transmart, so groceries are close by. There's no baby crib available yet, but it's recommended that you provide one since many families staying with babies are staying. Overall, the hotel is good, and the staff are friendly.

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Accommodation's Reply

31 Mar 2026

Dear Valued Guest, Thank you for choosing Mysantika Gresik. We are very grateful for your selection and for taking the time to provide us with valuable feedback. We are delighted that you enjoyed a comfortable stay. We especially appreciate your valuable comment regarding the baby cot. We will use this feedback to improve our child-friendly facilities in the future. Please let us know if you have any requests to make your next stay even more comfortable and memorable. We look forward to welcoming you back. For your next stay, please visit www.Mysantika.com and download the Mysantika app. We offer even better booking services. Thank you again for your support. We look forward to welcoming you back. Sincerely, General Manager, Jaerani Romlý

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Mohammad T. M.

10.0

/10

Reviewed 19 week(s) ago

quite good, just need to improve the friendliness of the staff

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Accommodation's Reply

05 Jan 2026

Dear Mr. Mohammad T.M., From Santika Gresik Hotel, we respectfully thank you for choosing us as your accommodation and for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager

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A***a

Leisure

10.0

/10

Reviewed 22 week(s) ago

A hotel with excellent service, spacious and cool rooms. The breakfast is excellent. Definitely recommended. Thank you to the hotel staff. 🫰

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Accommodation's Reply

05 Jan 2026

Dear Ariana, Warm greetings from Santika Gresik Hotel. Thank you for choosing us as the venue for your seminar and thank you for taking the time to write a review about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more comfortable and memorable, please let us know. We are always happy to assist you. Thank you again and we hope to welcome you back soon. Sincerely, Jelanee Romli, General Manager

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W***u

Staycation

7.2

/10

Reviewed 22 week(s) ago

The food was very bad, cold fried rice, cold fried egg, salty stir-fried vegetables, little variety, not up to the standard of the Santika Hotel which is famous for its delicious food.

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Accommodation's Reply

02 Apr 2026

Dear Guest, A message from all the staff at Mysantika Hotel. Thank you for staying with us and for providing your valuable feedback. We apologize for any inconvenience you may have experienced during your stay. We are always striving to improve our services and products. To book your next stay and avail better rates, please visit www.Mysantika.com and download the Mysantika app. The app offers more exclusive features and benefits. Thank you for your continued support. We look forward to welcoming you back again. Sincerely, General Manager, Jaerani Romlý

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astri k.

Staycation

10.0

/10

Reviewed 24 week(s) ago

Unfortunately the toothbrush provided is 1 cm.

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Accommodation's Reply

02 Dec 2025

Dear Ms. Astri Kusumawati, Warmest regards, Hotel Santika Gresik Thank you for choosing us as your venue for your seminar and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more pleasant and comfortable, please do not hesitate to let us know. We will be happy to serve you. Thank you once again and we look forward to welcoming you back soon. Best regards, Jalani Romli, General Manager

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