Location is on the outskirts of the city, but wasn't a problem for me. The staff are nice and helpful. The size of the room not to big but comfy. The only problem that I had is cleanliness, there are many ants surround the table, dust on the curtain, aslo less attention to the bathroom. Overall the hotel is nice, Hope they will improve it for the cleanliness.
The staff was very helpful and accommodating. Shout out to Ms. Abel for being patient with us while we try the traditional costumes. The whole place is relaxing and enjoyable, just being one with nature. Will definitely come back.
super friendly staff, always smile when we pass by, greet them, etc., basically I always subscribe to this place, I will come back again, the security guards are friendly
Friendly service, clean rooms, clean, fragrant towels, and other amenities. The location is strategic and aesthetically pleasing with a modern colonial style. Breakfast is quite comprehensive and delicious.
It's far from the center city but has a nice, silent environment. It has Netflix, tea, coffee, and mineral water. At the lobby, you can find food, a cafe, and a minimarket, so this place is perfect for staying.
Hotel Horizon Trunojoyo Batu is strategically located, with friendly staff at check-in and check-out. The surrounding environment is very clean. Our family was very happy and satisfied.
The location is truly strategic. It's on the main road. The family room we booked was lovely. It had two windows, one of which overlooked the plaza in front of the hotel. There was a sofa and two TVs. We also got six free bottles of drinks in the fridge, such as Sprite or Fanta.
For those of you who want to stay in a hotel with the intention of sleeping or relaxing in your room, this hotel is highly recommended. Finding food out is also very easy, as there are many delicious eateries within walking distance.
I'm blown away by the hotel's exceptional service and commitment to accessibility! The staff ensures my stay was comfortable and enjoyable, despite my husband's disability. From the moment I arrived, I felt seen and supported. The hotel's dedication to inclusivity is truly inspiring.
The hotel's thoughtful upgrade to a 1st-floor deluxe room made a huge difference for me. It's clear they prioritize accessibility and guest comfort. Kudos to the staff for their attention to detail.
Highly recommend for anyone looking for a welcoming and accommodating place to stay.
This is not only an excellent hotel, it's an experience in itself you will never forget. A 100% recommendation especially for people who like to see, feel, and enjoy the cultural diversity same as the exceptional friendliness of Indonesia and Indonesian people.
From the exterior or facade, the hotel feels old school, but the interior is just stunning, I think it's Indochina style. Overall the vibes were homey and warm, the room was clean, and the staff was friendly.
Had a pleasant experience staying here. All the staff were very helpful, from the receptionists to the outlet staff. The room was spacious and comfortable. The breakfast was great, I love all the traditional food. And the best part, the bar at the hotel exceeded expectations!