MUBARAK HOSTEL

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8.2
/10
Very Good
29 reviews

What Guests Say About Their Stay

D***i

8.5
/ 10
Highly recommended accommodation. It is located in the city center very close to the clock tower, only 5 minutes walk. The hotel staff is friendly, the rooms are clean and tidy and fragrant. With that price, I didn't expect to get a room this comfortable.
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JALAN AHMAD YANI KELURAHAN BENTENG PASAR ATAS KECAMATAN GUGUK PANJANG, Guguk Panjang, Bukittinggi, Sumatera Barat, Indonesia, 26113

Main Facilities

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24-Hour Front Desk
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
MUBARAK HOSTEL is a hostel is located at Guguk Panjang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around MUBARAK HOSTEL

JALAN AHMAD YANI KELURAHAN BENTENG PASAR ATAS KECAMATAN GUGUK PANJANG, Guguk Panjang, Bukittinggi, Sumatera Barat, Indonesia, 26113
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Lobby MUBARAK HOSTEL
Bedroom 2 MUBARAK HOSTEL

Discover More About MUBARAK HOSTEL

The Charm of MUBARAK HOSTEL

Welcome to MUBARAK HOSTEL, your ideal base for exploring the captivating landscapes and rich culture of Sumatera Barat, Indonesia. Nestled in a region known for its stunning natural beauty and warm hospitality, MUBARAK HOSTEL offers a comfortable and convenient stay for travelers seeking an authentic Indonesian experience. Whether you're planning a short getaway or an extended adventure, MUBARAK HOSTEL is perfectly positioned to be your home away from home. Rates at MUBARAK HOSTEL start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of MUBARAK HOSTEL

MUBARAK HOSTEL is situated in the vibrant city of Bukittinggi, a gem in the heart of Sumatera Barat. Located at JALAN AHMAD YANI KELURAHAN BENTENG PASAR ATAS KECAMATAN GUGUK PANJANG, Guguk Panjang, Bukittinggi, Sumatra Barat, Indonesia, 26113, the hostel is conveniently positioned within easy reach of the city's main attractions and transport links. Bukittinggi's city centre is just a short distance away, offering a lively atmosphere with bustling markets and local eateries. The surrounding area is known for its friendly local vibe, with opportunities to explore traditional Minangkabau culture and enjoy breathtaking highland scenery. For those arriving by air, the nearest major airport is Minangkabau International Airport (PDG), which is approximately a 2-hour drive from Bukittinggi. While there isn't a direct train or tram line to Bukittinggi, local bus services and private car hires are readily available for seamless travel.

Guest Facilities and Services at MUBARAK HOSTEL

Guest facilities at MUBARAK HOSTEL are designed to ensure a comfortable and hassle-free stay for all visitors. The hostel provides essential amenities that cater to the needs of modern travelers. You can expect reliable free Wi-Fi throughout the property, allowing you to stay connected with friends and family or plan your next adventure. A helpful 24-hour front desk is available to assist with any queries or requests you may have, ensuring peace of mind at any hour. For those who appreciate a good start to their day, MUBARAK HOSTEL offers breakfast options that aim to satisfy, potentially including local delicacies and familiar favourites. Secure luggage storage is also available, giving you the freedom to explore the surroundings without worry.

Room Information and Stay Experience at MUBARAK HOSTEL

MUBARAK HOSTEL offers a range of accommodation options to suit different travel needs and preferences. The room types of MUBARAK HOSTEL are designed with your comfort in mind. You can anticipate clean and well-maintained rooms, featuring comfortable bedding to ensure a restful night's sleep. Modern climate control, including air-conditioning, is provided to keep you comfortable regardless of the external weather. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a clean, comfortable, and functional environment for your stay.

Recommended Nearby Dining and Cafes around MUBARAK HOSTEL

Bukittinggi is a culinary delight, and MUBARAK HOSTEL places you right in the heart of it all. The area surrounding the hostel is brimming with opportunities to experience the local food scene. You'll find a variety of eateries offering delicious Indonesian cuisine, from flavourful Padang dishes to local street food specialties. For those who enjoy a good coffee and a relaxed brunch, the neighbourhood boasts several charming cafes. These spots often serve freshly brewed coffee and light meals, perfect for a leisurely morning or afternoon. Exploring the local markets is also a must, where you can sample fresh produce and regional snacks, immersing yourself in the authentic flavours of Sumatera Barat.

Popular Attractions and Activities near MUBARAK HOSTEL

MUBARAK HOSTEL is ideally located for exploring the many wonders of Bukittinggi and its surroundings. Here are some popular attractions and activities you won't want to miss: * **Jam Gadang:** This iconic clock tower is the symbol of Bukittinggi and offers panoramic views of the city from its observation deck. * **Ngarai Sianok (Sianok Canyon):** A breathtaking canyon with dramatic cliffs and lush greenery, perfect for scenic walks and photography. * **Lobang Jepang (Japanese Caves):** A historical underground tunnel complex used by the Japanese during World War II, offering a glimpse into the past. * **Taman Bundo Kanduang:** A cultural park showcasing traditional Minangkabau architecture and offering insights into local heritage. * **Pasar Atas (Upper Market):** A vibrant traditional market where you can find local handicrafts, textiles, and delicious regional snacks. If you are looking for other activities around MUBARAK HOSTEL, check out the best deals on Traveloka: Recommended activities in Bukittinggi!

How to Get to MUBARAK HOSTEL from the Airport

Getting to MUBARAK HOSTEL from Minangkabau International Airport (PDG) is straightforward, with several convenient transportation options available. For those seeking a direct and efficient journey, a rideshare service or a metered taxi from the airport rank are excellent choices. These services offer a comfortable ride directly to the hostel. Alternatively, you can opt for public transportation. Local bus services operate from the airport to Bukittinggi, providing a more budget-friendly option. Planning your journey in advance can help ensure a smooth arrival. For more information on getting around, you can explore the Airport transfer service options available. The MUBARAK HOSTEL airport transfer is easily accessible via these methods.

Summary of Why You Should Choose MUBARAK HOSTEL

MUBARAK HOSTEL stands out as an excellent choice for Australian travelers looking for an authentic and comfortable stay in Sumatera Barat. Its prime location in Bukittinggi offers easy access to local attractions and a vibrant cultural scene. The friendly service and well-maintained facilities ensure a pleasant experience, making it a reliable option for your Indonesian adventure. Here’s a summary of why you should choose MUBARAK HOSTEL: * **Prime Location:** Situated in the heart of Bukittinggi, close to major sights and local life. * **Comfortable Accommodation:** Clean rooms with essential amenities for a restful stay. * **Convenient Facilities:** Including Wi-Fi and a helpful 24-hour front desk. * **Authentic Experience:** Immerse yourself in the local culture and cuisine. Ready to experience the charm of Sumatera Barat? Check room availability at MUBARAK HOSTEL and book your stay today! For more options, you can also Book budget hotels in Sumatera Barat and Easily book domestic and international flights at low prices. Book MUBARAK HOSTEL for an unforgettable trip!

All facilities in MUBARAK HOSTEL

Lobby MUBARAK HOSTEL
Lobby
Bedroom MUBARAK HOSTEL
Bedroom
Others MUBARAK HOSTEL
Others
In-room Bathroom MUBARAK HOSTEL
In-room Bathroom

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in MUBARAK HOSTEL

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 13:00

Required Documents

Upon check-in, you are required to bring ID Card, Marriage Certificate. Please bring the required documents in hard copy.

General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 12:00 - to 13:00
Available rooms at MUBARAK HOSTEL
9
Number of floors in MUBARAK HOSTEL
3
Another facilities in MUBARAK HOSTEL
24-hour Receptionist

Frequently asked questions about MUBARAK HOSTEL

What are available facilities at MUBARAK HOSTEL?
There are top facilites at MUBARAK HOSTEL such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at MUBARAK HOSTEL?
The standard check-in time at MUBARAK HOSTEL is starting from From 12:00 while the latest check-out time is at Before 13:00
What is the star rating of MUBARAK HOSTEL?
MUBARAK HOSTEL has a 0.0-star rating.
How many floors does MUBARAK HOSTEL have?
MUBARAK HOSTEL has 3.
How many rooms are available at MUBARAK HOSTEL?
MUBARAK HOSTEL has 9.
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MUBARAK HOSTEL reviews and ratings

8.2
Very Good
From 29 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.0

Meal

8.0

Location

8.7

Service and Facilites

7.7

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Traveller Reviews MUBARAK HOSTEL

Number of reviews per page
20
40
Customer reviews
M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Check-in time does not match the application, bathroom is outside the room, no toiletries provided including towels.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
For a price of around 100,000 Rupiah, this accommodation is quite suitable for the facilities it offers. Its location is also quite strategic, being close to the Jam Gadang (Golden Clock Tower). However, there were a few things that were quite disappointing. When I checked in, the receptionist wasn't there, so I had to wait about 30 minutes. After a long journey and hoping to get some rest, this was quite an uncomfortable experience. I chose a room with a fan. Unfortunately, the electrical installation in the room was impractical, as the fan turned on at the same time as the lights. This meant that when the lights were turned off to sleep, the fan also turned off. The bathroom was outside the room. It was poorly maintained, lacking in cleanliness, and the floor was quite slippery, requiring extra care when using it. During check-out, the same thing happened again. The receptionist was again unavailable, further delaying the check-out process. Hopefully, the accommodation can improve its service, particularly regarding receptionist attendance and facility cleanliness, so guests can have a better stay.
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A***i
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
Clean. No towels, no drinking water, no hot shower. Kareem is better, though.
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2 people find it helpful
Profile Picture
Susantinurdina
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The rooms are neat and tidy, the price is reasonable if you are near the clock tower, only parking is a bit difficult and a bit far, next time I will go there again.
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 19 week(s) ago
- The hotel is located inside. - Parking is difficult, you have to look around the hotel first and then walk to the hotel. - If the hotel is only for sleeping, it's quite appropriate, because there is only a bed, a small table, and a mirror. - Info on the fan app, but only a blower and it has 1 power supply with the lights, so if the lights go out, the blower also goes out, the solution is to sleep with the lights on. - We booked for 2 adults, but we only got 1 towel, no toothpaste, toothbrush, and soap. - Shared bathroom outside. - The advantage of the hotel is that it is only in the city center
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3 people find it helpful
Accommodation's Reply
01 May 2026
Thank you for your review. We greatly appreciate your feedback, which is invaluable for our future evaluations. We would like to clarify that Mubarak Hostel operates on a budget-friendly approach for backpackers. Therefore, the facilities focus on basic needs for relaxation: simple, clean, safe, and practical. Regarding some of the points you raised: • The hostel's location in an alley is part of our concept to provide a quieter and more comfortable atmosphere while remaining close to the city center (Chamkadang). • Regarding private vehicles, please be informed that the hostel is not directly accessible by car, and there is no direct parking in front of the hostel. Guests typically use nearby public parking and walk a few minutes. This situation is common in the central Bukit Tinggi area, particularly around Chamkadang Ring Road 1, and also supports local economic activity. • Room amenities are provided to hostel standards, prioritizing basic comfort with a minimalist concept. • The use of fans/blowers and available electrical systems is something we will focus on improving in the future. • Toiletries such as soap and shampoo are not currently included as standard amenities, in line with our backpacker-focused concept. However, this is a concern for us, and we will continue to evaluate it as part of our future service quality improvements. • Regarding towels, we generally provide a maximum of two towels for standard rooms. However, the number of towels will vary depending on daily availability. As some items are currently being laundered and sanitized to maintain our standards of cleanliness and hygiene, guests can contact our team for assistance if needed. • Shared bathrooms are a part of our hostel concept that we have communicated openly. We strive to provide clear and transparent information so that guests can choose accommodation that suits their needs. Thank you again for your feedback. We will continue to improve the quality of service at Mubarak Hostel.
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 45 week(s) ago
So far, it's okay. Recommended for backpacker.
Find this review helpful?
A***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Honestly, it's cheap here. It's like a boarding house. Even though the bathroom is separate from the room, it's comfortable. The staff is friendly and remembers our belongings. It's cool. If I go to the hill, I'll come back here again. It's close to everything.
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1 people find it helpful
F***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 57 week(s) ago
The receptionist is friendly and willing to allow check in at 4 in the morning. Strategic location in the heart of Bukittinggi so it is close to everywhere The room is clean, but unfortunately it is not soundproof. The bathroom is also clean, unfortunately there are no towels and toiletries provided. There is a dispenser in the kitchen. Overall, highly recommend this accommodation for backpackers while in Bukittinggi
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1 people find it helpful
h***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
for the price of 250 thousand and in the middle of the city, it is enough. even though 1 room contains a full bed and a shared bathroom (outside the room)
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3 people find it helpful
P***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 70 week(s) ago
Not as described, dirty hotel.
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3 people find it helpful
a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 79 week(s) ago
1. no parking space 2. leaking toilet, slippery to the point of slipping 3. entering the hotel, told to take off sandals even though the hotel did not provide sandals 4. location is in an alley. should have been explained when entering the alley we got rained on when we arrived at the hotel 5. strange service, already knew people were carrying heavy items but no help was given
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3 people find it helpful
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 82 week(s) ago
very good location, staff very helpful. thank you
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K***l
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 82 week(s) ago
Awesome clean bathroom too which is far away
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T***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 83 week(s) ago
Clean, hostel manager welcomes criticism and suggestions. Owner fast response even though not staying at the hostel. Recommended!
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2 people find it helpful
D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 84 week(s) ago
The staff are very friendly and very helpful, if you bring a car, it is not recommended, because it is located in an alley, for two-wheeled vehicles it is not a problem, this place is highly recommended, because it is right in the center of Bukittinggi city.
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D***n
icon-origin-TRAVELOKA
5.9
/10
Reviewed 85 week(s) ago
Bad servicer ever! Communication between the innkeeper and the staff is not in sync. Booking well in advance to be calm and safe, but instead given a spare room. And the staff did not know about the booking by the application according to the date. Even though they had wa before arriving at the place. Maybe if there were other guests who came before us, the remaining room would be sold because they did not have data on customers who had booked by the application. The staff service was not okay, failed to focus while their hands were on standby with mobile legend on their cellphones. So we cancelled and moved to another hotel👏🏻🤌🏻
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2 people find it helpful
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 90 week(s) ago
Highly recommended accommodation. It is located in the city center very close to the clock tower, only 5 minutes walk. The hotel staff is friendly, the rooms are clean and tidy and fragrant. With that price, I didn't expect to get a room this comfortable.
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3 people find it helpful
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 97 week(s) ago
The location is strategic and good and in the city center.
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1 people find it helpful
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
The room is clean and the receptionist is friendly 😁.
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Number of reviews per page
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Bedroom 4 MUBARAK HOSTEL

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 29 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.0

Meal

8.0

Location

8.7

Service and Facilites

7.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews MUBARAK HOSTEL

Number of reviews per page
20
40
Customer reviews
M***A
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Check-in time does not match the application, bathroom is outside the room, no toiletries provided including towels.
Translated by Google Icon
See original
1 people find it helpful
M***a
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
For a price of around 100,000 Rupiah, this accommodation is quite suitable for the facilities it offers. Its location is also quite strategic, being close to the Jam Gadang (Golden Clock Tower). However, there were a few things that were quite disappointing. When I checked in, the receptionist wasn't there, so I had to wait about 30 minutes. After a long journey and hoping to get some rest, this was quite an uncomfortable experience. I chose a room with a fan. Unfortunately, the electrical installation in the room was impractical, as the fan turned on at the same time as the lights. This meant that when the lights were turned off to sleep, the fan also turned off. The bathroom was outside the room. It was poorly maintained, lacking in cleanliness, and the floor was quite slippery, requiring extra care when using it. During check-out, the same thing happened again. The receptionist was again unavailable, further delaying the check-out process. Hopefully, the accommodation can improve its service, particularly regarding receptionist attendance and facility cleanliness, so guests can have a better stay.
Read More
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-origin-TRAVELOKA
7.8
/10
Reviewed 7 week(s) ago
Clean. No towels, no drinking water, no hot shower. Kareem is better, though.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Susantinurdina
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
The rooms are neat and tidy, the price is reasonable if you are near the clock tower, only parking is a bit difficult and a bit far, next time I will go there again.
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Find this review helpful?
a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 19 week(s) ago
- The hotel is located inside. - Parking is difficult, you have to look around the hotel first and then walk to the hotel. - If the hotel is only for sleeping, it's quite appropriate, because there is only a bed, a small table, and a mirror. - Info on the fan app, but only a blower and it has 1 power supply with the lights, so if the lights go out, the blower also goes out, the solution is to sleep with the lights on. - We booked for 2 adults, but we only got 1 towel, no toothpaste, toothbrush, and soap. - Shared bathroom outside. - The advantage of the hotel is that it is only in the city center
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
01 May 2026
Thank you for your review. We greatly appreciate your feedback, which is invaluable for our future evaluations. We would like to clarify that Mubarak Hostel operates on a budget-friendly approach for backpackers. Therefore, the facilities focus on basic needs for relaxation: simple, clean, safe, and practical. Regarding some of the points you raised: • The hostel's location in an alley is part of our concept to provide a quieter and more comfortable atmosphere while remaining close to the city center (Chamkadang). • Regarding private vehicles, please be informed that the hostel is not directly accessible by car, and there is no direct parking in front of the hostel. Guests typically use nearby public parking and walk a few minutes. This situation is common in the central Bukit Tinggi area, particularly around Chamkadang Ring Road 1, and also supports local economic activity. • Room amenities are provided to hostel standards, prioritizing basic comfort with a minimalist concept. • The use of fans/blowers and available electrical systems is something we will focus on improving in the future. • Toiletries such as soap and shampoo are not currently included as standard amenities, in line with our backpacker-focused concept. However, this is a concern for us, and we will continue to evaluate it as part of our future service quality improvements. • Regarding towels, we generally provide a maximum of two towels for standard rooms. However, the number of towels will vary depending on daily availability. As some items are currently being laundered and sanitized to maintain our standards of cleanliness and hygiene, guests can contact our team for assistance if needed. • Shared bathrooms are a part of our hostel concept that we have communicated openly. We strive to provide clear and transparent information so that guests can choose accommodation that suits their needs. Thank you again for your feedback. We will continue to improve the quality of service at Mubarak Hostel.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 45 week(s) ago
So far, it's okay. Recommended for backpacker.
Find this review helpful?
A***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
Honestly, it's cheap here. It's like a boarding house. Even though the bathroom is separate from the room, it's comfortable. The staff is friendly and remembers our belongings. It's cool. If I go to the hill, I'll come back here again. It's close to everything.
Translated by Google Icon
See original
1 people find it helpful
F***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 57 week(s) ago
The receptionist is friendly and willing to allow check in at 4 in the morning. Strategic location in the heart of Bukittinggi so it is close to everywhere The room is clean, but unfortunately it is not soundproof. The bathroom is also clean, unfortunately there are no towels and toiletries provided. There is a dispenser in the kitchen. Overall, highly recommend this accommodation for backpackers while in Bukittinggi
Read More
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See original
1 people find it helpful
h***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 67 week(s) ago
for the price of 250 thousand and in the middle of the city, it is enough. even though 1 room contains a full bed and a shared bathroom (outside the room)
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3 people find it helpful
P***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 70 week(s) ago
Not as described, dirty hotel.
Translated by Google Icon
See original
3 people find it helpful
a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 79 week(s) ago
1. no parking space 2. leaking toilet, slippery to the point of slipping 3. entering the hotel, told to take off sandals even though the hotel did not provide sandals 4. location is in an alley. should have been explained when entering the alley we got rained on when we arrived at the hotel 5. strange service, already knew people were carrying heavy items but no help was given
Read More
Translated by Google Icon
See original
3 people find it helpful
m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 82 week(s) ago
very good location, staff very helpful. thank you
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K***l
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 82 week(s) ago
Awesome clean bathroom too which is far away
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T***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 83 week(s) ago
Clean, hostel manager welcomes criticism and suggestions. Owner fast response even though not staying at the hostel. Recommended!
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2 people find it helpful
D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 84 week(s) ago
The staff are very friendly and very helpful, if you bring a car, it is not recommended, because it is located in an alley, for two-wheeled vehicles it is not a problem, this place is highly recommended, because it is right in the center of Bukittinggi city.
Translated by Google Icon
See original
Find this review helpful?
D***n
icon-origin-TRAVELOKA
5.9
/10
Reviewed 85 week(s) ago
Bad servicer ever! Communication between the innkeeper and the staff is not in sync. Booking well in advance to be calm and safe, but instead given a spare room. And the staff did not know about the booking by the application according to the date. Even though they had wa before arriving at the place. Maybe if there were other guests who came before us, the remaining room would be sold because they did not have data on customers who had booked by the application. The staff service was not okay, failed to focus while their hands were on standby with mobile legend on their cellphones. So we cancelled and moved to another hotel👏🏻🤌🏻
Read More
Translated by Google Icon
See original
2 people find it helpful
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 90 week(s) ago
Highly recommended accommodation. It is located in the city center very close to the clock tower, only 5 minutes walk. The hotel staff is friendly, the rooms are clean and tidy and fragrant. With that price, I didn't expect to get a room this comfortable.
Translated by Google Icon
See original
3 people find it helpful
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 97 week(s) ago
The location is strategic and good and in the city center.
Translated by Google Icon
See original
1 people find it helpful
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
The room is clean and the receptionist is friendly 😁.
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Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40