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8.5
/10
Very Good
3,741 reviews

What Guests Say About Their Stay

Distance To City Center (171)
Staff Friendliness (162)
Room Space (151)
Bedroom (151)

Andrian T. K.

9.1
/ 10
A very comfortable hotel located in the city center, the building is still very well maintained.
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M***i

10.0
/ 10
Friendly hotel staff, good security, a wide variety of food, clean rooms, comfortable accommodations, and easy access to the city center. It was a real pleasure staying here.
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J***e

10.0
/ 10
Convenient location, close access to everything, a variety of entertainment options nearby, a beautiful, serene, and comfortable hotel atmosphere. Friendly staff and excellent information. Beautiful sunsets. Family-friendly.
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Verified Traveler

10.0
/ 10
The hotel is clean, with all the equipment functioning properly. The breakfast menu is varied and delicious, and the service is excellent. The hotel is strategically located, close to tourist attractions such as the palace, museums, dance dramas, Pasar Gede, and numerous restaurants nearby. The hotel facilities are good, with swimming pools for both children and adults.
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Lukas B. S.

9.4
/ 10
Strategic location, friendly staff, spacious rooms, if you are on holiday in Solo, Novotel Hotel is the perfect choice for a place to stay.
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In the Area
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JL. SLAMET RIYADI 272, Central Java, Banjarsari, Solo, Jawa Tengah, Indonesia, 57141

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Solo is located in area / city Timuran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Solo

JL. SLAMET RIYADI 272, Central Java, Banjarsari, Solo, Jawa Tengah, Indonesia, 57141
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The Charm of Novotel Solo

For Australian travellers seeking a comfortable and convenient base in the heart of Jawa Tengah, Indonesia, Novotel Solo stands out as an excellent choice. This well-appointed hotel offers a blend of modern amenities and warm Indonesian hospitality, making it an ideal destination for both business and leisure trips. Whether you're exploring the rich cultural heritage of Solo or simply looking for a relaxing getaway, Novotel Solo provides a welcoming atmosphere and a host of services designed to enhance your stay. Rates at Novotel Solo start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Novotel Solo

Novotel Solo is strategically situated in the vibrant city of Solo, specifically in the JL. SLAMET RIYADI 272, Central Java, Banjarsari, Solo, Jawa Tengah, Indonesia, 57141. This prime location places you within easy reach of the city's key attractions and business districts. For those arriving by air, the hotel is conveniently located a reasonable distance from the nearest airport, offering straightforward access to your accommodation. Public transport options are readily available, ensuring you can navigate Solo with ease. The surrounding area is known for its lively atmosphere, with a good mix of local eateries, shops, and cultural sites just a short stroll away. This makes Novotel Solo a perfect starting point for exploring the unique charm of this Javanese city, much like how a stay in Sydney's CBD puts you at the doorstep of iconic landmarks.

Guest Facilities and Services at Novotel Solo

Guest facilities at Novotel Solo are designed to cater to the needs of every traveller. You'll find a range of amenities to ensure a comfortable and enjoyable experience. Start your day with a delicious breakfast, featuring a variety of local and international options, and of course, excellent coffee to kickstart your explorations, reminiscent of Australia's beloved café culture. The hotel offers reliable free Wi-Fi throughout the property, keeping you connected. A helpful 24-hour front desk is always available to assist with any queries or requests, ensuring peace of mind during your stay. For those who like to stay active, fitness facilities are available. Secure luggage storage is also provided, allowing you to make the most of your time before check-in or after check-out.

Room Information and Stay Experience at Novotel Solo

Novotel Solo offers a selection of well-appointed rooms designed for comfort and relaxation. The room types of Novotel Solo are thoughtfully furnished to provide a serene retreat after a day of sightseeing or business. Guests can expect clean, comfortable spaces with modern climate control systems to ensure a pleasant temperature regardless of the external weather. Bedding options are available to suit various preferences, and the en-suite bathrooms are kept to a high standard of cleanliness. The overall ambiance of the rooms is one of contemporary comfort, providing a peaceful environment that Australian travellers often seek for a restful night's sleep.

Recommended Nearby Dining and Cafes around Novotel Solo

Solo boasts a rich culinary scene, and Novotel Solo is perfectly positioned to let you experience it. Within easy reach, you'll discover a plethora of dining options, from bustling local warungs serving authentic Javanese cuisine to charming cafes offering delightful coffee and light bites. Imagine starting your day with a freshly brewed coffee and a local delicacy, much like enjoying a leisurely brunch in Melbourne. The hotel itself also offers excellent dining facilities, providing convenient and delicious choices without needing to venture far. Exploring the local food markets and street food stalls is a must for an authentic taste of Solo.

Popular Attractions and Activities near Novotel Solo

Solo is a city steeped in history and culture, offering a variety of attractions for every visitor. Here are some popular spots you can explore during your stay:

  • Kraton Surakarta Hadiningrat:

    The magnificent palace of the Sultanate of Surakarta, offering a glimpse into royal Javanese life and architecture.
  • Museum Radya Pustaka:

    One of the oldest museums in Indonesia, housing a significant collection of Javanese manuscripts and artifacts.
  • Pasar Klewer:

    A vibrant traditional market where you can find batik fabrics, local handicrafts, and a wide array of goods.
  • Taman Sriwedari:

    A popular recreational park that often hosts cultural performances and events.
  • Laweyan Batik Village:

    Explore the historic heart of Solo's batik production, with many workshops and shops to discover.
If you are looking for other activities around Novotel Solo, check out the best deals on Traveloka: Recommended activities in Solo!

How to Get to Novotel Solo from the Airport

Navigating your journey from the airport to Novotel Solo is straightforward, with several convenient options available. Understanding your transport choices is key to a smooth arrival. Here are some ways to get to Novotel Solo:

  • Airport Shuttle Buses:

    Many airports offer shuttle services that connect to the city centre, from where you can take a local taxi or rideshare service to the hotel.
  • Public Metered Taxis:

    Readily available at the airport, these offer a direct and reliable way to reach your destination.
  • Rideshare Services:

    Convenient and often cost-effective, rideshare services can be booked via your smartphone.
  • Airport Link Trains:

    If available, airport trains provide a fast and efficient connection to major transport hubs in the city.
For a hassle-free journey, consider pre-booking your Airport transfer service. Novotel Solo airport transfer options ensure you can reach your accommodation with ease.

Summary of Why You Should Choose Novotel Solo

Novotel Solo offers a compelling combination of location, comfort, and excellent service, making it a top choice for Australian travellers visiting Jawa Tengah.

  • Prime Location:

    Situated in a convenient area with easy access to local attractions and transport.
  • Comfortable Accommodation:

    Well-appointed rooms with modern amenities and climate control for a restful stay.
  • Friendly Service:

    A dedicated team ready to assist you, ensuring a welcoming and hassle-free experience.
  • Convenient Facilities:

    Enjoy amenities like Wi-Fi, dining options, and a 24-hour front desk.
Ready to experience the best of Solo?

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All facilities in Novotel Solo

Others Novotel Solo
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking
  • Airport transfer

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Novotel Solo

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Solo
8
Another facilities in Novotel Solo
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked questions about Novotel Solo

What are available facilities at Novotel Solo?
There are top facilites at Novotel Solo such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Solo?
The standard check-in time at Novotel Solo is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Solo?
Novotel Solo has a 4.0-star rating.
How many floors does Novotel Solo have?
Novotel Solo has 8.
Does Novotel Solo have parking?
Yes, Novotel Solo does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Novotel Solo reviews and ratings

Overall Ratings & Reviews Novotel Solo

Traveloka (3,623)
Other sources (118)
8.6
Very Good
From 3,623 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Novotel Solo
All
Staff Friendliness (93)
Distance to City Center (91)
Bedroom (91)
Ambiance (89)
Room Space (89)
Bathroom (81)
Accessibility (79)
Hotel Area (77)
Family Friendly (75)
Surroundings (73)
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Traveller Reviews Novotel Solo

Number of reviews per page
20
40
Customer reviews
E***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Strategically located near the Ngarsopuro night market, museums, and the CFD (Central Festival) event. It's a perfect place to spend your weekend. The food is decent, but I'd suggest a bit more variety.
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Nabila A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is truly strategic for getting anywhere, and there are also many cafes and culinary options nearby. Recommended!
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K***o
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The staff's response to complaint handling was slow. I ordered a non-smoking room but it still smelled of smoke. At 3 AM in the morning, a loud sound suddenly came from the toilet and woke us up. The complaint was only handled correctly in the morning by the manager, but it didn't seem sincere. A rather bad experience for such a branded hotel with this level of service and facilities. The food was just okay.
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agus
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
Feedback for the restaurant: 1. The glass still smells fishy. 2. The juice tastes like water (little fruit). 3. There's little variety in the food, even less cheese. 4. It's hard to find cutlery and tissues; they're just placed in the middle.
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Agung P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
We stayed here on a weekend and found out the street next to the hotel was the CFD area. So we went out for food on Sunday morning at CFD Solo.
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DanOmar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The food is varied and delicious. There's a children's menu. The swimming pool is clean.
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1 people find it helpful
Dhony H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Highly recommended for families.
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Agnes K. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
comfort , clean and friendly.
1 people find it helpful
Profile Picture
Andrian T. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
A very comfortable hotel located in the city center, the building is still very well maintained.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Andrian T. Ke., Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Novotel Solo. We hope to welcome you back in the future. Sincerely, Dini Fitri H., Front Office Manager
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Prita M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfort in the truest sense... kid friendly... very helpful staff and security.
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Accommodation's Reply
24 Jun 2026
Dear Ms. Prita M., Thank you for your positive review. We are delighted to hear that you felt comfortable and satisfied with the service from our staff and security personnel. We are committed to continuing to provide the best possible experience for all our guests. Sincerely, Dini Fitri H., Front Office Manager
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f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 8 week(s) ago
Overall, the hotel rooms are comfortable and tidy. It's just a shame that the restaurant menu is so basic, considering Solo is known for its tourism. Perhaps the hotel management could replace the restaurant menu with Solo specialties, as this hotel certainly attracts not only Solo residents but also domestic and international tourists.
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2 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Novotel Solo. We regret that your experience did not meet your expectations. Please allow us to express our deepest apologies. At Novotel, we are committed to providing excellent service to all our guests, and your feedback is extremely important to us. We assure you that we have taken steps to address and prevent similar issues from occurring in the future. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you better in the near future. Sincerely, Dini Fitri H., Front Office Manager
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Maryati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Some of the dishes are salty, including Padang sambal fish.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms. Maryati, Thank you for taking the time to share your experience at Novotel Solo. At Novotel, we are committed to providing excellent service to all our guests, and your feedback is very important to us. We assure you that we have taken steps to address and prevent similar issues from occurring in the future. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you even better in the near future. Sincerely, Dini Fitri H., Front Office Manager
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable, access to anywhere is affordable.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Dini Fitri H., Front Office Manager
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WIBOWO N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The service is pretty good. The sofa is old and some are even torn/damaged. Please refurbish/replace it.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Wibowo N., Thank you for taking the time to share your experience at Novotel Solo. At Novotel, we are committed to providing excellent service to all our guests, and your feedback regarding the quality of the sofa is very important to us. We assure you that we have taken steps to address and prevent this issue from recurring in the future. We appreciate you sharing your concern with us and hope you will give us the opportunity to serve you even better in the near future. Sincerely, Dini Fitri H., Front Office Manager
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Dian R. H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Great. Always be successful, Novotel Solo.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms. Dian RH, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Dini Fitri H., Front Office Manager
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Abdi N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Excellent. We checked in late and the room wasn't ready. We were given the executive lounge. It was great. The mattress was very soft, the room was clean, and the soundproofing was excellent.
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Accommodation's Reply
30 May 2026
Dear Mr. Abdi N., Thank you for your positive review. We are delighted to hear that you enjoyed the amenities in the Executive Lounge and the comfort of our rooms. Such feedback means a lot to us, and we hope to welcome you back to Novotel Solo again. Sincerely, Dini Fitri H., Front Office Manager
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R***R
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Overall, this is a good hotel with incredibly friendly staff and an excellent location. However, the property is starting to feel quite dated and is overdue for a refurbishment, particularly in the rooms. Outdated Rooms: The furniture, decor, and fittings are showing clear signs of age and need to be modernized to meet typical 4-star expectations. Soundproofing: The noise insulation is very poor. You can easily hear hallway conversations, doors slamming, and street noise, which made it difficult to sleep. Bathrooms: The bathroom fixtures are quite old and would highly benefit from modern maintenance or a full renovation to be comfortable.
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Accommodation's Reply
30 May 2026
Dear R***R, Thank you for your positive feedback regarding your recent stay at Novotel Solo. We are pleased to hear that you found our staff friendly and appreciated our prime location. We acknowledge your observations about the condition of the property and the sound insulation. Your insights regarding the rooms and bathrooms are valuable, and we are continuously assessing our facilities to enhance our guests' experiences. While the current state of certain areas may not fully align with your expectations, please rest assured that your comments will be taken into consideration for future improvements. We appreciate your understanding and hope to welcome you back for an even better stay in the future. Dini Fitri H Front Office Manager
Adrianto G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location is strategic, the dining options are good, and the facilities are good. A suggestion is that the shower faucet is a bit difficult to turn, but it could be adjusted.
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Accommodation's Reply
30 May 2026
Dear Mr. Adrianto G., Thank you for your positive review regarding our location, food options, and amenities. We appreciate your feedback regarding the shower taps and will consider making improvements for the comfort of all our guests in the future. Sincerely, Dini Fitri H., Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Family-friendly hotel, close to the city center, with a variety of culinary options not far from the hotel location.
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1 people find it helpful
Accommodation's Reply
30 May 2026
Dear Mr./Ms. S*i, We greatly appreciate your positive review of Novotel Solo. We are delighted to hear that you enjoyed the family-friendly facilities and easy access to restaurants and the city center. Your review means a great deal to us. Sincerely, Dini Fitri H., Front Office Manager
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Great location, clean room, and friendly staff. Worth the price!
Find this review helpful?
Accommodation's Reply
16 May 2026
Dear A***a, Thank you for your positive feedback regarding your recent stay at Novotel Solo. We are delighted to hear that you appreciated our location, cleanliness, and friendly service. Your kind words are a great motivation for our team. Best regards, Dini Fitri H Front Office Manager
Number of reviews per page
20
40

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Others 4 Novotel Solo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Solo

Traveloka (3,623)
Other sources (118)
8.6
Very Good
From 3,623 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Novotel Solo
All
Staff Friendliness (93)
Distance to City Center (91)
Bedroom (91)
Ambiance (89)
Room Space (89)
Bathroom (81)
Accessibility (79)
Hotel Area (77)
Family Friendly (75)
Surroundings (73)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Novotel Solo

Number of reviews per page
20
40
Customer reviews
E***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Strategically located near the Ngarsopuro night market, museums, and the CFD (Central Festival) event. It's a perfect place to spend your weekend. The food is decent, but I'd suggest a bit more variety.
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Find this review helpful?
Nabila A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The location is truly strategic for getting anywhere, and there are also many cafes and culinary options nearby. Recommended!
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K***o
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The staff's response to complaint handling was slow. I ordered a non-smoking room but it still smelled of smoke. At 3 AM in the morning, a loud sound suddenly came from the toilet and woke us up. The complaint was only handled correctly in the morning by the manager, but it didn't seem sincere. A rather bad experience for such a branded hotel with this level of service and facilities. The food was just okay.
Read More
Find this review helpful?
agus
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 3 week(s) ago
Feedback for the restaurant: 1. The glass still smells fishy. 2. The juice tastes like water (little fruit). 3. There's little variety in the food, even less cheese. 4. It's hard to find cutlery and tissues; they're just placed in the middle.
Translated by Google Icon
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Find this review helpful?
Agung P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
We stayed here on a weekend and found out the street next to the hotel was the CFD area. So we went out for food on Sunday morning at CFD Solo.
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DanOmar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The food is varied and delicious. There's a children's menu. The swimming pool is clean.
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1 people find it helpful
Dhony H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Highly recommended for families.
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Agnes K. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
comfort , clean and friendly.
1 people find it helpful
Profile Picture
Andrian T. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
A very comfortable hotel located in the city center, the building is still very well maintained.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Andrian T. Ke., Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Novotel Solo. We hope to welcome you back in the future. Sincerely, Dini Fitri H., Front Office Manager
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Prita M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfort in the truest sense... kid friendly... very helpful staff and security.
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Accommodation's Reply
24 Jun 2026
Dear Ms. Prita M., Thank you for your positive review. We are delighted to hear that you felt comfortable and satisfied with the service from our staff and security personnel. We are committed to continuing to provide the best possible experience for all our guests. Sincerely, Dini Fitri H., Front Office Manager
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f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 8 week(s) ago
Overall, the hotel rooms are comfortable and tidy. It's just a shame that the restaurant menu is so basic, considering Solo is known for its tourism. Perhaps the hotel management could replace the restaurant menu with Solo specialties, as this hotel certainly attracts not only Solo residents but also domestic and international tourists.
Read More
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2 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience at Novotel Solo. We regret that your experience did not meet your expectations. Please allow us to express our deepest apologies. At Novotel, we are committed to providing excellent service to all our guests, and your feedback is extremely important to us. We assure you that we have taken steps to address and prevent similar issues from occurring in the future. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you better in the near future. Sincerely, Dini Fitri H., Front Office Manager
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Maryati
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Some of the dishes are salty, including Padang sambal fish.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Ms. Maryati, Thank you for taking the time to share your experience at Novotel Solo. At Novotel, we are committed to providing excellent service to all our guests, and your feedback is very important to us. We assure you that we have taken steps to address and prevent similar issues from occurring in the future. We appreciate you sharing your concerns with us and hope you will give us the opportunity to serve you even better in the near future. Sincerely, Dini Fitri H., Front Office Manager
Translated by Google Icon
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice and comfortable, access to anywhere is affordable.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, Dini Fitri H., Front Office Manager
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WIBOWO N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The service is pretty good. The sofa is old and some are even torn/damaged. Please refurbish/replace it.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Wibowo N., Thank you for taking the time to share your experience at Novotel Solo. At Novotel, we are committed to providing excellent service to all our guests, and your feedback regarding the quality of the sofa is very important to us. We assure you that we have taken steps to address and prevent this issue from recurring in the future. We appreciate you sharing your concern with us and hope you will give us the opportunity to serve you even better in the near future. Sincerely, Dini Fitri H., Front Office Manager
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Dian R. H.
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Business
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10.0
/10
Reviewed 11 week(s) ago
Great. Always be successful, Novotel Solo.
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Accommodation's Reply
19 Jun 2026
Dear Mr./Ms. Dian RH, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Dini Fitri H., Front Office Manager
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Abdi N.
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10.0
/10
Reviewed 11 week(s) ago
Excellent. We checked in late and the room wasn't ready. We were given the executive lounge. It was great. The mattress was very soft, the room was clean, and the soundproofing was excellent.
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Accommodation's Reply
30 May 2026
Dear Mr. Abdi N., Thank you for your positive review. We are delighted to hear that you enjoyed the amenities in the Executive Lounge and the comfort of our rooms. Such feedback means a lot to us, and we hope to welcome you back to Novotel Solo again. Sincerely, Dini Fitri H., Front Office Manager
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R***R
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Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Overall, this is a good hotel with incredibly friendly staff and an excellent location. However, the property is starting to feel quite dated and is overdue for a refurbishment, particularly in the rooms. Outdated Rooms: The furniture, decor, and fittings are showing clear signs of age and need to be modernized to meet typical 4-star expectations. Soundproofing: The noise insulation is very poor. You can easily hear hallway conversations, doors slamming, and street noise, which made it difficult to sleep. Bathrooms: The bathroom fixtures are quite old and would highly benefit from modern maintenance or a full renovation to be comfortable.
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Accommodation's Reply
30 May 2026
Dear R***R, Thank you for your positive feedback regarding your recent stay at Novotel Solo. We are pleased to hear that you found our staff friendly and appreciated our prime location. We acknowledge your observations about the condition of the property and the sound insulation. Your insights regarding the rooms and bathrooms are valuable, and we are continuously assessing our facilities to enhance our guests' experiences. While the current state of certain areas may not fully align with your expectations, please rest assured that your comments will be taken into consideration for future improvements. We appreciate your understanding and hope to welcome you back for an even better stay in the future. Dini Fitri H Front Office Manager
Adrianto G.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The location is strategic, the dining options are good, and the facilities are good. A suggestion is that the shower faucet is a bit difficult to turn, but it could be adjusted.
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Accommodation's Reply
30 May 2026
Dear Mr. Adrianto G., Thank you for your positive review regarding our location, food options, and amenities. We appreciate your feedback regarding the shower taps and will consider making improvements for the comfort of all our guests in the future. Sincerely, Dini Fitri H., Front Office Manager
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S***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 13 week(s) ago
Family-friendly hotel, close to the city center, with a variety of culinary options not far from the hotel location.
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1 people find it helpful
Accommodation's Reply
30 May 2026
Dear Mr./Ms. S*i, We greatly appreciate your positive review of Novotel Solo. We are delighted to hear that you enjoyed the family-friendly facilities and easy access to restaurants and the city center. Your review means a great deal to us. Sincerely, Dini Fitri H., Front Office Manager
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Great location, clean room, and friendly staff. Worth the price!
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Accommodation's Reply
16 May 2026
Dear A***a, Thank you for your positive feedback regarding your recent stay at Novotel Solo. We are delighted to hear that you appreciated our location, cleanliness, and friendly service. Your kind words are a great motivation for our team. Best regards, Dini Fitri H Front Office Manager
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