Does Patra Dumai Hotel have parking?

Yes, Patra Dumai Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does Patra Dumai Hotel have a swimming pool?

Yes, Patra Dumai Hotel does have a swimming pool

What do past guests say about Patra Dumai Hotel?

Traveloka users who have stayed at Patra Dumai Hotel have praised its Cleanliness, Room Comfort, Service and Facilites.

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Patra Dumai Hotel

Name: Patra Dumai Hotel
Address: Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815, Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Riau, 28815, Indonesia
Rating: 8.9

Hotels

8.9

/10

Very Good

883 reviews

What Guests Say About Their Stay

Bedroom (92)

Ambiance (86)

Staff Friendliness (81)

Family Friendly (76)

L***a

9.1

/ 10

The hotel is comfortable, quiet, the rooms are bright and clean, the beds are big, the swimming pool is not too deep, safe for children, and the staff is fast to respond.

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F***s

10.0

/ 10

Excellent hotel! The room was very clean, comfortable, and spacious. The staff were friendly, and the service was great. I enjoyed my stay and would happily stay here again.

Verified Traveler

10.0

/ 10

The staff is friendly. The hotel atmosphere is very comfortable. The swimming pool is beautiful and aesthetic, there is also a rabbit enclosure near the pool :-) The restaurant has direct access to the pool, so you can have breakfast while watching the kids swim.

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Yetti R.

10.0

/ 10

extraordinary, the hotel is nice, clean, the staff are friendly, the food available is also delicious Indonesian food. Next time we go to Dumai, we will stay here again, thank you for your hospitality.

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Harris F. N.

10.0

/ 10

I really enjoyed my time at this Patra Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!

In the Area

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Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Patra Dumai Hotel is a hotel is located at East Dumai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Patra Dumai Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Patra Dumai Hotel

Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815

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Discover More About Patra Dumai Hotel

Discover Your Perfect Stay at Patra Dumai Hotel

Welcome to Patra Dumai Hotel, your ideal destination for a comfortable and memorable stay in Riau, Indonesia. Whether you're visiting for business or leisure, Patra Dumai Hotel offers a blend of excellent facilities, convenient location, and warm hospitality that will make you feel right at home. We pride ourselves on providing a top-notch experience for all our guests, ensuring your trip to Riau is as enjoyable and stress-free as possible.

Patra Dumai Hotel Location

Patra Dumai Hotel is situated in the heart of Dumai, Riau, at Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815. This prime location places you within easy reach of the city's key business districts and popular attractions. For those arriving by air, the hotel is approximately a 30-minute drive from the nearest airport, making your journey seamless. The surrounding area offers a vibrant atmosphere, with local markets and eateries just a short stroll away, perfect for immersing yourself in the local culture. Imagine stepping out and finding yourself amidst the buzz of daily life, with opportunities to explore authentic Indonesian flavours and crafts right on your doorstep.

Patra Dumai Hotel Facilities & Services

Facilities for guests at Patra Dumai Hotel are designed to cater to every need, ensuring a relaxing and productive stay.

Enjoy a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
Stay active at our well-equipped fitness centre, available from 6:00 AM to 9:00 PM.
Indulge in a rejuvenating experience at our on-site spa, offering various treatments from 10:00 AM to 8:00 PM (additional charges apply).
Families will appreciate our dedicated children's play area, ensuring fun for the little ones.
Complimentary Wi-Fi is available throughout the hotel for all guests.
On-site parking is available for guests travelling by car.

Patra Dumai Hotel Room Types

Discover a range of thoughtfully appointed rooms designed to suit your preferences. The room types of Patra Dumai Hotel include options for every traveller.

Deluxe Room:
Offering comfortable accommodation with a choice of city or garden views. These rooms are strictly non-smoking and feature a private bathroom, some with a bathtub.
Executive Room:
A step up in space and comfort, these rooms provide enhanced amenities and a relaxing ambiance. Available as non-smoking, with options for a bathtub.
Suite:
For those seeking extra luxury, our suites offer spacious living areas and premium facilities. Enjoy the convenience of a bathtub in select suites. All suites are non-smoking.

Please note that all rooms at Patra Dumai Hotel are strictly non-smoking to ensure a fresh environment for all guests.

Patra Dumai Hotel Dining & Restaurants

Savour delightful culinary experiences at Patra Dumai Hotel's dining venues.

The Palm Cafe:
Our all-day dining restaurant offers a diverse menu featuring local Indonesian specialties and international favourites. Enjoy breakfast from 6:30 AM to 10:00 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM. Estimated price per person for dinner is around AUD $25.
The Sunset Lounge:
Unwind with a refreshing drink and light snacks at our cozy lounge, open from 4:00 PM to 11:00 PM. Perfect for a relaxed evening.

Patra Dumai Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of Dumai and discover its unique attractions.

Tasik Putri Puyu:
A beautiful natural lake offering serene landscapes and opportunities for relaxation.
Pantai Purnama:
A popular local beach, ideal for a leisurely stroll or enjoying the coastal breeze.
Museum Sang Nila Utama:
Immerse yourself in the local history and culture at this informative museum.
Pasar Tradisional Dumai:
Experience the bustling local market, a great place to find local produce and handicrafts.
Taman Bukit Gelanggang:
A city park offering green spaces for recreation and relaxation.

If you are looking for other activities around Patra Dumai Hotel, check out the best deals on Traveloka: Recommended activities in Dumai!

How to Get to Patra Dumai Hotel from the Airport

Getting to Patra Dumai Hotel is straightforward, with several convenient options available.

Airport Taxi:
Metered taxis are readily available at the airport terminal. The journey to Patra Dumai Hotel typically takes around 30 minutes and costs approximately AUD $15-20.
Ride-hailing Service:
You can easily book a ride through a popular ride-hailing service from the designated pick-up points at the airport. This is a convenient and often cost-effective option.
Hotel Private Transfer:
For a seamless and comfortable arrival, you can arrange a private airport transfer service directly with Patra Dumai Hotel. Please contact the hotel in advance to book this service. This service offers a direct and hassle-free journey. You can also explore airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Patra Dumai Hotel

Patra Dumai Hotel stands out as an excellent choice for your Riau getaway, offering a compelling combination of comfort, convenience, and value.

Prime Location:
Situated in a central area of Dumai, providing easy access to local attractions and business hubs.
Excellent Facilities:
From a refreshing swimming pool and fitness centre to a relaxing spa, all your needs are catered for.
Comfortable Rooms:
A variety of well-appointed room types ensure a pleasant and restful stay.
Delicious Dining:
Enjoy a range of culinary delights at our on-site restaurants and lounge.
Warm Hospitality:
Experience the friendly and professional service that makes every guest feel welcome.

Ready to experience the best of Dumai? Check for

Room availability at Patra Dumai Hotel

and start planning your trip.

Booking Patra Dumai Hotel

is simple and secure through Traveloka. Book budget hotels in Riau and discover fantastic deals. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Patra Dumai Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Cafe
Dining area
No alcohol
Set menu dinner
Snacks
Dietary menu
Vegetarian meal

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Wedding service

Public Facilities

Parking
Coffee/tea in lobby
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

General

AC
Ballroom
Connecting rooms
Non-smoking room
Swimming pool
Smoking area
Smoke-free

Business Facilities

Computer station
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Things to Do

Beach towel
Fitness center
Outdoor pool
Pool sun loungers
TV lounge

In-room Facilities

Cable TV
Desk
Minibar
Shower
TV

Accessibilty

Accessible path of travel
Disabled access friendly
Wheelchair accessible

Transportation

Car rental
Secure parking

Nearby Facilities

ATM/Banking
Shops

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Ferry terminal shuttle

Accommodation Policy & General Information in Patra Dumai Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Patra Dumai Hotel	80
Number of floors in Patra Dumai Hotel	4
Another facilities in Patra Dumai Hotel	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked questions about Patra Dumai Hotel

What are available facilities at Patra Dumai Hotel?

There are top facilites at Patra Dumai Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Patra Dumai Hotel?

The standard check-in time at Patra Dumai Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Patra Dumai Hotel provide breakfast?

Yes, Patra Dumai Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Patra Dumai Hotel?

Patra Dumai Hotel has a 3.0-star rating.

How many floors does Patra Dumai Hotel have?

Patra Dumai Hotel has 4.

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Patra Dumai Hotel reviews and ratings

Overall Ratings & Reviews Patra Dumai Hotel

Traveloka (883)

8.9

Very Good

From 883 reviews

Provided by travellers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about Patra Dumai Hotel

All

Bedroom (56)

Staff Friendliness (54)

Ambiance (52)

Family Friendly (49)

Distance to City Center (47)

Bathroom (43)

Hotel Area (42)

Check-in/out Time (39)

Surroundings (38)

Room Space (37)

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Traveller Reviews Patra Dumai Hotel

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Customer reviews

D***a

Leisure

9.7

/10

Reviewed 4 day(s) ago

The hotel staff is friendly, the rooms are clean, suitable for family vacations, the children are happy because there is a swimming pool.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Da, Thank you for choosing to stay at Patra Dumai Hotel with your family. We hope your next visit will be even more memorable. Sincerely, The Management Team, Patra Dumai Hotel

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L***a

Staycation

9.1

/10

Reviewed 4 day(s) ago

The hotel is comfortable, quiet, the rooms are bright and clean, the beds are big, the swimming pool is not too deep, safe for children, and the staff is fast to respond.

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Accommodation's Reply

06 Jul 2026

Dear L*a, It was a great pleasure to welcome you and your family to Patra Dumai Hotel. We hope you have an even more enjoyable time on your next visit. Sincerely, The Management Team at Patra Dumai Hotel

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F***s

10.0

/10

Reviewed 2 week(s) ago

Excellent hotel! The room was very clean, comfortable, and spacious. The staff were friendly, and the service was great. I enjoyed my stay and would happily stay here again.

1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Our Guest, We are happy to hear that you enjoyed your stay and found the room clean, comfortable, and spacious. Thank you also for your kind words about our staff and service. We truly appreciate your support and look forward to welcoming you back again soon. Best regards, Management Patra Dumai Hotel

R***I

Staycation

8.5

/10

Reviewed 3 week(s) ago

A comfortable place and very suitable for families with small children because there is a rabbit garden, kids corner, as well as a swimming pool and friendly staff.

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Accommodation's Reply

22 Jun 2026

Dear Mr./Ms. R*l, Thank you for choosing Patra Dumai Hotel for your stay. All the staff and management at Patra Dumai Hotel sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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Desma H.

8.5

/10

Reviewed 3 week(s) ago

Okay, good, clean There is an air filter

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Accommodation's Reply

22 Jun 2026

Dear Mr. Desma, We are delighted and proud to have served you at Patra Dumai Hotel. We hope your next visit will be even more memorable. Sincerely, The Management of Patra Dumai Hotel

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Dedi

6.8

/10

Reviewed 3 week(s) ago

Quite comfortable but check-in time is a bit complicated.

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Accommodation's Reply

22 Jun 2026

Dear Mr. Dedie E., We are delighted to have served you at Patra Dumai Hotel and apologize for any inconvenience you may have experienced during the check-in process. We appreciate your feedback and will take it into consideration to improve the quality of our services and ensure a faster and more convenient check-in for our guests. We hope to welcome you back again in the future and provide you with an even better stay. Sincerely, The Management Team, Patra Dumai Hotel

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Verified Traveler

9.7

/10

Reviewed 4 week(s) ago

Perfect hotel, clean, friendly staff, all in all great experience.

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Accommodation's Reply

22 Jun 2026

Dear Mr/ Mrs Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and appreciated our clean facilities and friendly staff. We truly appreciate your support and look forward to welcoming you back for another great experience in the future. Best regards, Managament Patra Dumai Hotel

A***a

10.0

/10

Reviewed 4 week(s) ago

Friendly staff, clean and comfortable hotel, and close to destinations. Complete amenities and delicious breakfast. Perfect for a family vacation or a temporary business stay. Close to everything and very well-equipped.

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Accommodation's Reply

22 Jun 2026

Dear A*a, Thank you for visiting Patra Dumai Hotel. We were truly delighted that you stayed with us. We hope you have an even more satisfying experience on your next visit. Sincerely, The Management of Patra Dumai Hotel.

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A***a

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly and the place is very nice

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Accommodation's Reply

03 Jun 2026

Dear Ms./Mrs. A*a, The entire staff of Patra Dumai Hotel would like to express our gratitude for your visit and your trust. We sincerely hope to welcome you again. Sincerely, The Management of Patra Dumai Hotel

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S***I

Leisure

10.0

/10

Reviewed 9 week(s) ago

The hotel staff is very friendly and helpful.

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Accommodation's Reply

18 May 2026

Dear Ms./Mrs. S*I, We are delighted to have served you at Patra Dumai Hotel. We hope your next visit will be a truly special experience. Sincerely, The Management Team, Patra Dumai Hotel

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Desma H.

8.5

/10

Reviewed 9 week(s) ago

Clean, tidy, and friendly. The room has an air purifier.

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Accommodation's Reply

18 May 2026

Dear Ms./Mrs. Desma, Thank you for choosing Patra Dumai Hotel. Please be informed that all rooms are equipped with air purifiers for your added comfort during your stay. We look forward to welcoming you again. Sincerely, The Management Team, Patra Dumai Hotel

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Desma H.

8.5

/10

Reviewed 9 week(s) ago

Clean, tidy. There's an air filter.

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Accommodation's Reply

18 May 2026

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S***e

Leisure

10.0

/10

Reviewed 14 week(s) ago

The hotel staff is friendly, at night there is a food court in the hotel parking lot.

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Accommodation's Reply

02 Apr 2026

Dear Valued Guests, The entire staff of Patra Dumai Hotel is delighted to serve you throughout your stay. We hope your next visit will be an even more memorable experience. For more information, every Saturday we utilize the hotel's front area as a venue for guests and the Dumai community to enjoy a variety of our high-quality products through our regular Angkringan activities. We look forward to welcoming you back to Patra Dumai Hotel again. Sincerely, The Management Team, Patra Dumai Hotel

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A***p

9.7

/10

Reviewed 14 week(s) ago

Satisfied staying here, good service, nice room, comfortable place.

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Accommodation's Reply

30 Mar 2026

Dear Valued Guests, Patra Dumai Hotel is delighted to have served you. We hope your next visit will be an even more special experience. Sincerely, The Management Team, Patra Dumai Hotel

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A***l

Business

8.5

/10

Reviewed 16 week(s) ago

Clean, comfortable, sahur is also delicious.

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1 people find it helpful

Accommodation's Reply

20 Mar 2026

Dear Valued Guest, Thank you for taking the time to write a review about Patra Dumai Hotel. We were delighted to have served you at Patra Dumai Hotel and we sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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A***l

8.5

/10

Reviewed 18 week(s) ago

The hotel is clean, smells good, and has an air purifier. The downside is that it's far from culinary spots.

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1 people find it helpful

Accommodation's Reply

09 Mar 2026

Dear Mr./Ms. A*I, Thank you for choosing Patra Dumai Hotel. This positive review motivates us to continuously improve the quality of our products and services. In addition to our restaurant, Patra Dumai Hotel now offers a new facility: the Sky Lounge, located on the 2nd floor. This lounge is open daily to both hotel guests and outside visitors. You can enjoy new and more diverse menu options here. We look forward to welcoming you again to Patra Dumai Hotel. Sincerely, The Management Team, Patra Dumai Hotel

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B***y

Staycation

9.3

/10

Reviewed 19 week(s) ago

In my last experience, the other room made some noise with the chair sound movement. Can't sleep well... so noisy.

1 people find it helpful

Accommodation's Reply

27 Feb 2026

Dear Mr/ Mrs. B***y, We sincerely apologize for the disturbance caused by the noise from the neighboring room. We understand how important a good night’s rest is, and we’re truly sorry that the chair movement noise affected your sleep. Please rest assured that your feedback has been noted and will be shared with our team to improve soundproofing checks and guest comfort monitoring. On your next stay, you may also inform our front desk right away so we can assist you with a possible room change, subject to availability. We truly appreciate your feedback and hope to welcome you again at Patra Dumai Hotel for a much more restful and pleasant experience. Best Regards, Managament Patra Dumai Hotel

A***l

8.5

/10

Reviewed 20 week(s) ago

Suitable for resting comfortably, unfortunately the water is hot

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1 people find it helpful

Accommodation's Reply

27 Feb 2026

Dear Mr./Ms. A*l, We are pleased to hear that you found our hotel a comfortable place to stay. Regarding the issue of the hot water being too hot, we apologize for the inconvenience. We will forward this feedback to our technical team immediately to investigate and adjust the temperature for better comfort for all guests. Thank you again for your feedback. Sincerely, The Management Team, Patra Dumai Hotel

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Rika A.

Business

10.0

/10

Reviewed 21 week(s) ago

Very comfortable, clean, top notch...

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1 people find it helpful

Accommodation's Reply

27 Feb 2026

Dear Rika, We are delighted to hear that you were comfortable and satisfied with the cleanliness and amenities we provided. Your feedback is truly encouraging to our team. Thank you for sharing the photos, which showcase the surroundings of our hotel. Our hotel is surrounded by lush trees and vegetation, creating a beautiful, cool, and relaxing atmosphere for all guests. We hope to welcome you back to Patra Dumai Hotel again for another memorable stay. Sincerely, The Management Team, Patra Dumai Hotel

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I***m

10.0

/10

Reviewed 21 week(s) ago

Clean, comfortable to stay here.

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Accommodation's Reply

27 Feb 2026

Dear Ms./Mrs. Ai, We are delighted to hear that you felt comfortable and were impressed with the cleanliness during your stay at Patra Dumai Hotel. Comfort and cleanliness are always our top priorities. We always welcome your visit back to Patra Dumai Hotel. Sincerely, The Management Team, Patra Dumai Hotel

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.