Serena Hotel

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7.9
/10
Pleasant
2,574 reviews

What Guests Say About Their Stay

Febyi K.

8.5
/ 10
The place is quite nice, but the most important thing is that it is very clean and not disturbing, basically it is very comfortable.
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N***s

8.8
/ 10
Perfect for those traveling by train, as it's right in front of the train station, a 5-minute walk away, and close to a souvenir shop, ATM, and plenty of street food. There are plenty of motorbike rentals, and the access is convenient. The rooms are clean and tidy, and the water heater works perfectly. A very satisfying stay.
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N***h

10.0
/ 10
The hotel turned out to be big. The room was okay, the bed was clean, the AC worked, the bathroom was clean. The staff was also very friendly. Access was very easy, just across the north gate of Bandung station, so it was close to the city center. Highly recommended if you are looking for good accommodation, affordable prices 👍🏻.
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M Iqbal S.

8.5
/ 10
Good service, affordable price, very close to the train station
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Nur F. R.

8.8
/ 10
Satisfactory, close to station.
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In the Area
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Jl. Marjuk No. 4-6, Kebon Kawung, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40171

Main Facilities

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Parking
Luggage storage
Elevator
Family room
Wheelchair accessible
ATM/Banking
Serena Hotel is a 2-star hotels. Serena Hotel is part of Independent. There are 65 rooms spread across 3 floors.
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What's around Serena Hotel

Jl. Marjuk No. 4-6, Kebon Kawung, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40171
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The Charm of Serena Hotel: Your Ideal Jawa Barat Getaway

Planning your next adventure to Indonesia and looking for a comfortable and convenient base in Jawa Barat? Look no further than Serena Hotel. Nestled in a region known for its stunning natural beauty and vibrant culture, Serena Hotel offers Australian travelers a welcoming and well-appointed sanctuary. Whether you're seeking a relaxing escape or an active exploration of the local attractions, Serena Hotel provides the perfect blend of comfort, accessibility, and authentic Indonesian hospitality. Rates at Serena Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Serena Hotel

Serena Hotel is strategically situated in the bustling city of Bandung, a popular destination in Jawa Barat renowned for its cool climate, picturesque landscapes, and creative energy. Located at Jl. Marjuk No. 4-6, Kebon Kawung, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40171, the hotel offers a prime position that balances tranquility with easy access to the city's highlights. Bandung's city centre is a short journey away, making it convenient for exploring the urban attractions. For those arriving by air, Husein Sastranegara International Airport (BDO) is approximately a 30-45 minute drive from the hotel, depending on traffic. The surrounding area of Serena Hotel is known for its proximity to vibrant local cafes and weekend markets, offering a taste of Bandung's lively atmosphere. You'll find yourself within easy reach of charming streets perfect for a leisurely stroll, and close to scenic walking trails that showcase the region's natural splendor.

Guest Facilities and Services at Serena Hotel

Guest facilities at Serena Hotel are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the needs of modern travelers, the hotel provides essential amenities that cater to both relaxation and productivity. Enjoy complimentary high-speed Wi-Fi throughout the property, perfect for staying connected with loved ones or catching up on work. The 24-hour front desk is staffed by friendly and knowledgeable personnel, ready to assist with any queries or requests you may have, from local recommendations to arranging transportation. For those who appreciate a good start to their day, the hotel offers a delightful breakfast experience, often featuring a spread of local Indonesian delicacies alongside international favorites, ensuring you can fuel up for a day of exploration. Secure luggage storage is also available, allowing you to make the most of your time before check-in or after check-out. While specific operating hours for all services are best confirmed directly, the commitment to guest satisfaction is evident in the range of facilities provided.

Room Information and Stay Experience at Serena Hotel

The room types of Serena Hotel are thoughtfully appointed to provide a restful and rejuvenating experience. Each room is designed with your comfort in mind, featuring clean and well-maintained spaces that serve as a perfect retreat after a day of sightseeing. You can expect comfortable bedding, ensuring a good night's sleep, and effective climate control systems to maintain your preferred temperature, a crucial element for Australian travelers. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus remains on providing a serene and comfortable environment that meets the expectations of discerning travelers.

Recommended Nearby Dining and Cafes around Serena Hotel

Bandung is a culinary hotspot, and Serena Hotel places you right in the heart of its vibrant food scene. The area surrounding the hotel is dotted with an array of dining options, from charming local eateries serving authentic Indonesian cuisine to trendy cafes offering a relaxed atmosphere for brunch or a coffee break. You'll discover a strong café culture here, with many establishments serving excellent coffee and delicious breakfast options that might even remind you of home, perhaps even a local take on smashed avocado! Explore the local markets for fresh produce and street food delights, or indulge in a more formal dining experience at one of the many restaurants nearby. The hotel itself may also offer dining facilities, providing convenient and quality food options for guests.

Popular Attractions and Activities near Serena Hotel

Serena Hotel's location in Bandung provides easy access to a wealth of attractions and activities that showcase the beauty and culture of Jawa Barat. Here are some popular spots you might consider exploring: * **Tangkuban Perahu:** A majestic active volcano offering breathtaking crater views and a unique geological experience. * **Kawah Putih:** A stunning crater lake with striking white and turquoise waters, surrounded by a surreal volcanic landscape. * **Floating Market Lembang:** A unique market experience where you can enjoy local food and shop from boats on a picturesque lake. * **Gedung Sate:** An iconic historical building in Bandung, known for its distinctive architecture and as a symbol of West Java. * **Riau Street (Jalan Riau):** Famous for its factory outlets and shopping, offering a great place to find local fashion and souvenirs. If you are looking for other activities around Serena Hotel, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Serena Hotel from the Airport

Navigating your way from Husein Sastranegara International Airport (BDO) to Serena Hotel is straightforward, with several convenient transportation options available. Understanding how to get to Serena Hotel is key to a smooth arrival. * **Airport Link Trains:** Bandung has an airport train service that can connect you to the city centre, from where you can take a short taxi or rideshare service to the hotel. * **Airport Shuttle Buses:** Dedicated shuttle buses often operate from the airport to various points in the city, providing a cost-effective way to reach your destination. * **Public Metered Taxis:** Readily available at the airport, these taxis offer a direct and convenient route to Serena Hotel. Ensure the meter is used for a fair fare. * **Rideshare Services:** Popular rideshare apps provide another reliable option for a comfortable journey directly to the hotel. For a seamless travel experience, consider pre-booking your Airport transfer service or arranging your Serena Hotel airport transfer upon arrival.

Summary of Why You Should Choose Serena Hotel

Serena Hotel stands out as an excellent choice for Australian travelers seeking a comfortable, convenient, and memorable stay in Jawa Barat. Its prime location in Bandung offers easy access to both urban attractions and natural wonders, while the hotel's commitment to guest comfort ensures a relaxing experience. * **Prime Location:** Situated in the heart of Bandung, providing excellent access to local attractions, dining, and transport links. * **Comfortable Accommodations:** Well-appointed rooms with effective climate control and clean, inviting spaces. * **Friendly Service:** A dedicated 24-hour front desk ready to assist with your needs. * **Convenient Amenities:** Including free Wi-Fi and a delightful breakfast experience. Ready to experience the charm of Serena Hotel for yourself? Check room availability at Serena Hotel and Book Serena Hotel today through Traveloka for the best rates and a seamless booking process. Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices to complete your Indonesian adventure.

All facilities in Serena Hotel

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Others

Nearby Facilities

  • ATM/Bank
  • Supermarket

Public Facilities

  • Room service
  • Elevator

Business Facilities

  • Projector
  • Meeting facilities

Accommodation Facilities

  • Smoking area
  • Family room
  • Car park

Transportation

  • Car hire

Guest Services

  • Luggage storage
  • 24-hour security
  • Front desk
  • 24-hour front desk

Accessibility

  • Wheelchair accessible

Connectivity

  • Wi-Fi in public areas

Accommodation Policy & General Information in Serena Hotel

Pets

Pets are not allowed in the accommodation.

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Serena Hotel
65
Number of floors in Serena Hotel
3
Another facilities in Serena Hotel
ATM/Bank, Supermarket, Room service, Elevator, Projector

Frequently asked questions about Serena Hotel

What is normal check-in & check-out time at Serena Hotel?
The standard check-in time at Serena Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Serena Hotel?
Serena Hotel has a 2.0-star rating.
How many floors does Serena Hotel have?
Serena Hotel has 3.
How many rooms are available at Serena Hotel?
Serena Hotel has 65.
What do past guests say about Serena Hotel?
Traveloka users who have stayed at Serena Hotel have praised its Location, Service and Facilites, Cleanliness.

Serena Hotel reviews and ratings

7.9
Pleasant
From 2,574 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.6

Meal

7.5

Location

8.3

Service and Facilites

7.8

People often mention about Serena Hotel
All
Distance to City Center (72)
Accessibility (66)
Bedroom (63)
Staff Friendliness (61)
Room Space (58)
Bathroom (55)
Surroundings (50)
Hotel Area (46)
Family Friendly (43)
Ambiance (43)
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Traveller Reviews Serena Hotel

Number of reviews per page
20
40
Customer reviews
J***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 day(s) ago
The toilet flush didn't work, and the Wi-Fi didn't connect all the way to the end. The hot water didn't work.
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Accommodation's Reply
02 Nov 2026
Dear valued guest, Serena Hotel extends its warmest greetings. Thank you for taking the time to write a review. We apologize if your experience did not meet your expectations. We will carefully evaluate your feedback to improve the quality of our service. Sincerely, Serena Hotel Bandung.
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mimin m.
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Business
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10.0
/10
Reviewed 7 day(s) ago
The hotel staff is friendly and nice, the hotel is comfortable and clean.
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2 people find it helpful
Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. Sincerely, Serena Hotel Bandung
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mimin m.
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Business
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and nice, the hotel is comfortable.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. We wish you good health. Sincerely, Serena Hotel Bandung
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mimin m.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and nice, the hotel is clean.
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1 people find it helpful
Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. Sincerely, Serena Hotel Bandung
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mimin m.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and nice, the hotel is clean and comfortable.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Serena Hotel Bandung extends a warm welcome to you. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a great deal to us, and we will share this with all our staff to inspire them to continue providing the best possible service. Sincerely, Serena Hotel Bandung
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mimin m.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and nice, the hotel is clean.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. Sincerely, Serena Hotel Bandung
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mimin m.
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Business
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and nice, the place is comfortable and clean.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Serena Hotel Bandung extends a warm welcome to you. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a great deal to us, and we will share this with all our staff to inspire them to continue providing the best possible service. Sincerely, Serena Hotel Bandung
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Burhan H.
icon-Leisure
Leisure
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9.4
/10
Reviewed 1 week(s) ago
Nice, spacious room, can actually accommodate six people.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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H***u
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8.5
/10
Reviewed 2 week(s) ago
Overall okay and can be improved further.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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Febyi K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The place is quite nice, but the most important thing is that it is very clean and not disturbing, basically it is very comfortable.
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1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Serena Hotel Bandung is pleased to inform you with our deepest gratitude for choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to have provided you with a memorable stay. We sincerely hope that you and your family will return again to enjoy our excellent service and friendly hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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mimin m.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is nice and friendly, the hotel is comfortable.
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Accommodation's Reply
06 Oct 2026
Thank you for taking the time to write a positive review. We are delighted that you found our staff to be friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best possible service. Sincerely, Serna Hotel Bandung
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Syamsa Y.
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Transit
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9.4
/10
Reviewed 5 week(s) ago
Very strategic position close to the main station of Bandung city, Damri pool, Paskal 23 shopping center, Pasar Baru, Bandung City Square and Husein Sastranegara Airport.
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2 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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Syamsa Y.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff is very helpful, close access to the highway, minimarket, main station, Paskal 23 shopping center, Pasar Baru Trade Center Bandung, Istana Plaza, hospital, and Damri bus terminal.
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Accommodation's Reply
02 Oct 2026
Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service.
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L***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The location is strategic, close to everywhere, and there are also many sellers in front of the hotel.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Friendly staff, clean hotel, clean rooms, strategic location. Suitable for families.
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The hotel is clean and the rooms are clean. It's perfect for staying with a large family because the rooms are spacious.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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Akhmad Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
clean room, good service....
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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mariah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is friendly and always ready to provide coffee, tea, and mineral water. This three-story hotel has an elevator. It's comfortable and clean. It's perfect for families or backpackers. It's strategically located. The hotel is right in front of Bandung Station. Highly recommended. I'll be back again soon.
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
suitable for the price, decent for transit next time I might use this again thank you
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1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Serena Hotel Bandung respectfully informs you of our deepest gratitude for choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to have provided you with a memorable stay. We sincerely hope that you and your family will return again to enjoy our excellent service and friendly hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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Iray S.
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Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Great... 5 days stay here...
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Serena Hotel Bandung is pleased to inform you with our deepest gratitude for choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to have provided you with a memorable stay. We sincerely hope that you and your family will return again to enjoy our excellent service and friendly hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.