Serena Hotel is a 2-star hotels.
Serena Hotel is part of Independent.
There are 65 rooms spread across 3 floors.
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Serena Hotel
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7.9
/10
Pleasant
2,578 reviews
What Guests Say About Their Stay
Febyi K.
8.5
/ 10
The place is quite nice, but the most important thing is that it is very clean and not disturbing, basically it is very comfortable.
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N***s
8.8
/ 10
Perfect for those traveling by train, as it's right in front of the train station, a 5-minute walk away, and close to a souvenir shop, ATM, and plenty of street food. There are plenty of motorbike rentals, and the access is convenient. The rooms are clean and tidy, and the water heater works perfectly. A very satisfying stay.
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N***h
10.0
/ 10
The hotel turned out to be big. The room was okay, the bed was clean, the AC worked, the bathroom was clean. The staff was also very friendly. Access was very easy, just across the north gate of Bandung station, so it was close to the city center. Highly recommended if you are looking for good accommodation, affordable prices 👍🏻.
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M Iqbal S.
8.5
/ 10
Good service, affordable price, very close to the train station
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Nur F. R.
8.8
/ 10
Satisfactory, close to station.
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In the Area
See Map
Jl. Marjuk No. 4-6, Kebon Kawung, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40171
Main Facilities
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Parking
Luggage storage
Elevator
Family room
Wheelchair accessible
ATM/Banking
What's around Serena Hotel
Jl. Marjuk No. 4-6, Kebon Kawung, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40171
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Discover More About Serena Hotel
General Information
Serena Hotel is a 2-star hotels. Serena Hotel is part of Independent. There are 65 rooms spread across 3 floors.
Location
Located at Jl. Marjuk No. 4-6, Kebon Kawung in Bandung, Indonesia. Those looking to explore will find Masjid Mulyamekar, Taman Gasibu, and NESAS VIKING SCHOOL nearby.
Facilities & Amenities
Serena Hotel has Parking, Luggage storage, Elevator, Family room, Wheelchair accessible, and more.
Business Facilities
For guests traveling for work, Serena Hotel has Meeting facilities and Projector available.
Contact
Email: hrdserenakembang@gmail.com
Phone number: +62224207850
Website: www.serenahotelbandung.com
All facilities in Serena Hotel
Others
Nearby Facilities
- ATM/Bank
- Supermarket
Public Facilities
- Room service
- Elevator
Business Facilities
- Projector
- Meeting facilities
Accommodation Facilities
- Smoking area
- Family room
- Car park
Transportation
- Car hire
Guest Services
- Luggage storage
- 24-hour security
- Front desk
- 24-hour front desk
Accessibility
- Wheelchair accessible
Connectivity
- Wi-Fi in public areas
Accommodation Policy & General Information in Serena Hotel
Pets
Pets are not allowed in the accommodation.
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 12:00
Check-out time: 12:00
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Serena Hotel | 65 |
Number of floors in Serena Hotel | 3 |
Another facilities in Serena Hotel | ATM/Bank, Supermarket, Room service, Elevator, Projector |
Frequently asked question in Serena Hotel
What is normal check-in & check-out time at Serena Hotel?
The standard check-in time at Serena Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Serena Hotel?
Serena Hotel is a 2.0-star hotel.
How many floors does Serena Hotel have?
Serena Hotel has 3 floors.
How many rooms are available at Serena Hotel?
Serena Hotel has 65 rooms in total.
What do past guests say about Serena Hotel?
Serena Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Serena Hotel
Overall Ratings & Reviews Serena Hotel
Traveloka (2,578)
7.9
Pleasant
From 2,578 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.6
Meal
7.5
Location
8.3
Service and Facilites
7.8
People often mention about Serena Hotel
All
Distance to City Center (72)
Accessibility (66)
Bedroom (63)
Staff Friendliness (61)
Room Space (58)
Bathroom (55)
Surroundings (50)
Hotel Area (46)
Family Friendly (43)
Ambiance (43)
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Traveler Reviews Serena Hotel
Number of reviews per page
20
40
Customer reviews
J***t
Leisure
8.3
/10
Reviewed 6 day(s) ago
The toilet flush didn't work, and the Wi-Fi didn't connect all the way to the end. The hot water didn't work.
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Accommodation's Reply
02 Nov 2026
Dear valued guest, Serena Hotel extends its warmest greetings. Thank you for taking the time to write a review. We apologize if your experience did not meet your expectations. We will carefully evaluate your feedback to improve the quality of our service. Sincerely, Serena Hotel Bandung.
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mimin m.
Business
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and nice, the hotel is comfortable and clean.
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2 people find it helpful
Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. Sincerely, Serena Hotel Bandung
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mimin m.
Business
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and nice, the hotel is comfortable.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. We wish you good health. Sincerely, Serena Hotel Bandung
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mimin m.
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and nice, the hotel is clean.
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1 people find it helpful
Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. Sincerely, Serena Hotel Bandung
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mimin m.
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and nice, the hotel is clean and comfortable.
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Find this review helpful?
Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Serena Hotel Bandung extends a warm welcome to you. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a great deal to us, and we will share this with all our staff to inspire them to continue providing the best possible service. Sincerely, Serena Hotel Bandung
See original
mimin m.
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and nice, the hotel is clean.
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Find this review helpful?
Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Warm greetings from Serena Hotel Bandung. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service. Sincerely, Serena Hotel Bandung
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mimin m.
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and nice, the place is comfortable and clean.
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Find this review helpful?
Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Serena Hotel Bandung extends a warm welcome to you. Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a great deal to us, and we will share this with all our staff to inspire them to continue providing the best possible service. Sincerely, Serena Hotel Bandung
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BH
Burhan H.
Leisure
9.4
/10
Reviewed 2 week(s) ago
Nice, spacious room, can actually accommodate six people.
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Accommodation's Reply
02 Nov 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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H***u
8.5
/10
Reviewed 3 week(s) ago
Overall okay and can be improved further.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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Febyi K.
Leisure
8.5
/10
Reviewed 3 week(s) ago
The place is quite nice, but the most important thing is that it is very clean and not disturbing, basically it is very comfortable.
See original
1 people find it helpful
Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Serena Hotel Bandung is pleased to inform you with our deepest gratitude for choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to have provided you with a memorable stay. We sincerely hope that you and your family will return again to enjoy our excellent service and friendly hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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mimin m.
Business
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is nice and friendly, the hotel is comfortable.
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Accommodation's Reply
06 Oct 2026
Thank you for taking the time to write a positive review. We are delighted that you found our staff to be friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best possible service. Sincerely, Serna Hotel Bandung
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Syamsa Y.
Transit
9.4
/10
Reviewed 6 week(s) ago
Very strategic position close to the main station of Bandung city, Damri pool, Paskal 23 shopping center, Pasar Baru, Bandung City Square and Husein Sastranegara Airport.
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2 people find it helpful
Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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Syamsa Y.
Transit
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is very helpful, close access to the highway, minimarket, main station, Paskal 23 shopping center, Pasar Baru Trade Center Bandung, Istana Plaza, hospital, and Damri bus terminal.
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Find this review helpful?
Accommodation's Reply
02 Oct 2026
Thank you for taking the time to write a positive review. We are delighted to hear that our staff were friendly and helpful throughout your stay. Your compliments mean a lot to us, and we will share them with our entire team to inspire us to continue providing the best service.
See original
L***a
8.2
/10
Reviewed 6 week(s) ago
The location is strategic, close to everywhere, and there are also many sellers in front of the hotel.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
See original
J***a
Leisure
8.2
/10
Reviewed 8 week(s) ago
Friendly staff, clean hotel, clean rooms, strategic location. Suitable for families.
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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J***a
Leisure
8.2
/10
Reviewed 8 week(s) ago
The hotel staff is friendly. The hotel is clean and the rooms are clean. It's perfect for staying with a large family because the rooms are spacious.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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AZ
Akhmad Z.
10.0
/10
Reviewed 8 week(s) ago
clean room, good service....
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
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m
mariah
Staycation
10.0
/10
Reviewed 8 week(s) ago
The staff is friendly and always ready to provide coffee, tea, and mineral water. This three-story hotel has an elevator. It's comfortable and clean. It's perfect for families or backpackers. It's strategically located. The hotel is right in front of Bandung Station. Highly recommended. I'll be back again soon.
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Serena Hotel Bandung would like to express our deepest gratitude for your trust in choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. Thank you for taking the time to write this review. Your feedback will help us improve and develop our services in the future. We sincerely hope to welcome you and your family back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
See original
D***i
Transit
8.2
/10
Reviewed 13 week(s) ago
suitable for the price,
decent for transit
next time I might use this again
thank you
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1 people find it helpful
Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Serena Hotel Bandung respectfully informs you of our deepest gratitude for choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to have provided you with a memorable stay. We sincerely hope that you and your family will return again to enjoy our excellent service and friendly hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
See original
Iray S.
Medical
10.0
/10
Reviewed 14 week(s) ago
Great... 5 days stay here...
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Accommodation's Reply
29 Aug 2026
Dear Valued Guest, Serena Hotel Bandung is pleased to inform you with our deepest gratitude for choosing Serena Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to have provided you with a memorable stay. We sincerely hope that you and your family will return again to enjoy our excellent service and friendly hospitality. We wish you and your family good health and happiness always. Sincerely, Serena Hotel Bandung
See original
Number of reviews per page
20
40
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