Sinabung Hills Berastagi

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8.3
/10
Very Good
3,376 reviews

What Guests Say About Their Stay

Kartika S.

9.4
/ 10
The hotel staff was very friendly and helpful with the check-in process. I'll definitely be back again sometime. 🥰
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H***i

10.0
/ 10
The staff was very friendly and kind in directing us to the room we wanted, and the place was very spacious and clean, success always for everyone.
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Devi A.

10.0
/ 10
Horas, Mejuah juah!! Our stay at Sinabung Hills was very memorable❤️ Ambiance/Facilities: the facilities, especially the outdoor area, are very good, especially for families, very kids friendly Food: all menus, especially the breakfast menu available, are very good. Staff Assistance: excellent service for the staff team, especially the hotel manager is very friendly Highlights: this hotel is very suitable for family vacations, especially those with toddler-aged children Price: the price is very appropriate with all the facilities that we can enjoy Location: very strategic and very close to the city
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siwan s.

10.0
/ 10
The room is clean, comfortable, check in/check out process is fast. The service is very good. Breakfast is delicious and fresh. Suitable for family vacation.
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siwan s.

10.0
/ 10
The room is clean, comfortable, spacious, the view is very beautiful... The check-in/check-out process is fast, the service is very good... The breakfast is delicious and varied... Suitable for family vacations...
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In the Area
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Jl. Kolam Renang, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Tourist Attraction
Within walking distance to Tourist Attraction
Located near Tourist Attraction
Staying at Sinabung Hills Berastagi is a good choice when you are visiting Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sinabung Hills Berastagi

Jl. Kolam Renang, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Lobby Sinabung Hills Berastagi
Exterior 2 Sinabung Hills Berastagi

Discover More About Sinabung Hills Berastagi

The Charm of Sinabung Hills Berastagi: Your Gateway to Sumatra Utara's Natural Beauty

For Australian travellers seeking an authentic Indonesian experience away from the bustling crowds,

Sinabung Hills Berastagi

offers a serene escape nestled amidst the breathtaking landscapes of Sumatra Utara. This charming hotel provides a comfortable and convenient base for exploring the region's natural wonders, from volcanic vistas to lush tea plantations. Whether you're an adventurer at heart or simply looking to unwind, Sinabung Hills Berastagi promises a memorable stay, blending local hospitality with the comforts you expect. Rates at Sinabung Hills Berastagi start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Sinabung Hills Berastagi

Sinabung Hills Berastagi is situated in the vibrant town of Berastagi, within the Karo regency of North Sumatra. Located approximately 2 hours' drive from Medan's Kualanamu International Airport (KNO), the hotel offers a tranquil retreat from the city's hustle. Berastagi itself is known for its cool mountain climate, colourful fruit markets, and proximity to the majestic Mount Sinabung. The area is easily accessible by road, making it a popular stop for those embarking on a road trip through Sumatra. While public transport options directly to the hotel might be limited, the journey from Medan is straightforward via private car or a comfortable shuttle service. The surrounding atmosphere is one of relaxed highland charm, with local eateries and artisan shops dotted throughout the town, offering a glimpse into the local way of life.

Guest Facilities and Services at Sinabung Hills Berastagi

Guest facilities at Sinabung Hills Berastagi are designed to ensure a comfortable and convenient stay for all visitors. The hotel provides essential amenities that cater to the needs of modern travellers. You'll find a helpful 24-hour front desk ready to assist with any queries or requests you may have during your visit. For those who enjoy starting their day with a good meal, the hotel offers breakfast options, and the availability of a café means you can enjoy a coffee fix. Complimentary Wi-Fi is available, keeping you connected throughout your stay. Secure luggage storage is also provided, allowing you to explore the surroundings freely without worry.

Room Information and Stay Experience at Sinabung Hills Berastagi

Sinabung Hills Berastagi offers a range of rooms designed to provide a restful sanctuary after a day of exploration. The Room types of Sinabung Hills Berastagi aim to accommodate various traveller needs, ensuring a comfortable and clean environment. Guests can expect well-appointed rooms featuring comfortable bedding, ensuring a good night's sleep. Modern climate control systems are in place to maintain a pleasant temperature regardless of the external weather. The bathrooms are kept clean and functional, providing a refreshing space for guests. While specific room names and sizes are best confirmed directly, the focus is on providing a clean, comfortable, and well-maintained space for your stay.

Recommended Nearby Dining and Cafes around Sinabung Hills Berastagi

Berastagi boasts a delightful culinary scene, and Sinabung Hills Berastagi places you within easy reach of local flavours. Explore the vibrant fruit markets for fresh produce and local snacks, a true sensory experience. You'll find numerous local eateries serving authentic Sumatran cuisine, offering a chance to savour regional specialties. For those who appreciate a good cup of coffee and a relaxed atmosphere, the town has several charming cafes. These spots are perfect for enjoying a leisurely breakfast, perhaps a local take on a brunch favourite, or simply a refreshing beverage while soaking in the highland ambiance. The hotel's own dining facilities also provide convenient options for meals.

Popular Attractions and Activities near Sinabung Hills Berastagi

The area surrounding Sinabung Hills Berastagi is rich with natural beauty and cultural experiences. Here are some popular attractions and activities in the Karo region:

  • Mount Sinabung:

    Witness the majestic presence of this active volcano. While climbing may not always be feasible due to its activity, viewing it from safe vantage points is a must.
  • Taman Simalem Resort:

    A sprawling eco-resort offering stunning views, tea plantations, and various recreational activities.
  • Lumbini Park:

    Home to a replica of the Shwedagon Pagoda, this serene park offers a peaceful spiritual experience and beautiful photo opportunities.
  • Berastagi Highland:

    Explore the cool, crisp air of the highlands, known for its flower gardens and strawberry farms.
  • Mount Sibayak:

    For the more adventurous, Mount Sibayak offers hiking trails leading to its crater, providing panoramic views of the surrounding landscape.
If you are looking for other activities around Sinabung Hills Berastagi, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Sinabung Hills Berastagi from the Airport

Navigating your journey from the airport to Sinabung Hills Berastagi is part of the adventure. For travellers arriving at Kualanamu International Airport (KNO), several transportation options are available to help you reach your destination. Understanding the "Airport transfer service of Sinabung Hills Berastagi" and "How to get to Sinabung Hills Berastagi" will make your arrival seamless.

  • Airport Shuttle Services:

    Direct shuttle buses or vans often operate from the airport to major towns in North Sumatra, including Berastagi. These offer a cost-effective and convenient way to travel.
  • Metered Taxis:

    Official airport taxis are readily available at Kualanamu International Airport. Ensure you use a metered taxi for a fair fare.
  • Rideshare Services:

    Popular rideshare services can be booked via smartphone apps for a convenient door-to-door journey.
  • Private Car Hire:

    You can arrange for a private car hire from the airport, which offers flexibility and comfort, especially if you have a lot of luggage or are travelling in a group.
For a hassle-free start to your trip, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Sinabung Hills Berastagi

Sinabung Hills Berastagi stands out as an excellent choice for Australian travellers looking for an authentic and comfortable experience in Sumatra Utara. Its prime location offers easy access to the region's stunning natural attractions while providing a peaceful retreat. The hotel's commitment to friendly service ensures a welcoming atmosphere, and the comfortable room environments cater to your relaxation needs.

  • Conveniently located in the heart of Berastagi, offering easy access to local sights and natural wonders.
  • Comfortable and clean accommodation with essential amenities for a pleasant stay.
  • Friendly and helpful staff ready to assist with your travel needs.
  • A gateway to exploring the unique culture and breathtaking landscapes of Sumatra Utara.
Ready to experience the magic of Berastagi?

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All facilities in Sinabung Hills Berastagi

Swimming Pool Sinabung Hills Berastagi
Swimming Pool
Fitness Center Sinabung Hills Berastagi
Fitness Center
Functional Hall Sinabung Hills Berastagi
Functional Hall
Common Space Sinabung Hills Berastagi
Common Space
Lobby Sinabung Hills Berastagi
Lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

General

  • Ballroom
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Car rental
  • Secure parking

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Grocery
  • Laundry

Sports and Recreations

  • Basketball
  • Table tennis

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sinabung Hills Berastagi

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 110,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 07:00 - 10:00.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sinabung Hills Berastagi
106
Number of floors in Sinabung Hills Berastagi
3
Another facilities in Sinabung Hills Berastagi
A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner, Breakfast and lunch

Frequently asked questions about Sinabung Hills Berastagi

What are available facilities at Sinabung Hills Berastagi?
There are top facilites at Sinabung Hills Berastagi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sinabung Hills Berastagi?
The standard check-in time at Sinabung Hills Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sinabung Hills Berastagi provide breakfast?
Yes, Sinabung Hills Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sinabung Hills Berastagi?
Sinabung Hills Berastagi has a 4.0-star rating.
How many floors does Sinabung Hills Berastagi have?
Sinabung Hills Berastagi has 3.
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Sinabung Hills Berastagi reviews and ratings

Overall Ratings & Reviews Sinabung Hills Berastagi

Traveloka (3,341)
Other sources (35)
8.4
Very Good
From 3,341 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about Sinabung Hills Berastagi
All
Staff Friendliness (54)
Family Friendly (50)
Surroundings (48)
Hotel Area (48)
Ambiance (47)
Room Space (44)
Distance to City Center (41)
Taste (41)
Bedroom (40)
Check-in/out Time (38)
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Most Recent
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Traveller Reviews Sinabung Hills Berastagi

Number of reviews per page
20
40
Customer reviews
Zhang H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
A high-star hotel in Berastagi. Most guests come for the volcano nearby. Everything is good, but they can do better for preparing breakfast boxes, due to many guests starting for hiking at 4 AM. So, better with food that doesn't need to be kept hot.
Find this review helpful?
nanda s. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The place is nice, comfortable, good service.
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Kartika S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and helpful with the check-in process. I'll definitely be back again sometime. 🥰
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Find this review helpful?
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
Upon entering, the bathroom lights were out (two units). After a complaint, they were replaced with new ones, but they left dirty stains from the technician's shoes in the shower stall. When the electric kettle was used to make hot water, it turned out to be filled with used paper and food scraps. After a strong complaint, the unit was replaced with a clean one.
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1 people find it helpful
Profile Picture
Eviyanti H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly and helpful. Check-in was easy. Access to several locations was easy. Security was friendly. The rooms were cleaned daily.
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FERY T. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The ceramic tiles at the bottom of the swimming pool are damaged, injuring your feet.
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1 people find it helpful
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
The water faucet was broken, and the exhaust fan was very dirty. Breakfast was not allowed, even though I had asked the staff before check-in and they said it was allowed, but the restaurant staff refused, and hot water was limited.
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1 people find it helpful
Riky S. J. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel atmosphere is nice and neat, the hotel is old but well maintained.
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ira p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Kids' favorite hotel for a staycation.
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+3
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Kusrini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The staff was very responsive and friendly, and immediately responded to our needs. The only thing we could do is add more activities for children, as the backyard is quite spacious, which I believe could be a selling point for the hotel.
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1 people find it helpful
Profile Picture
Kusrini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel staff at the reception were very good, helpful, and provided room options.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The price is quite expensive but it is worth it for everything, breakfast, cleanliness, and friendliness.
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Muhammad R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and recommended for staying with family.
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1 people find it helpful
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Have a fun holiday in Berastagi, especially staying at Hotel Sinabung Hill.
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Very pleasant, the staff is friendly, the breakfast is also delicious.
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u***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Amazing, want to stay here again
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
The location is quite spacious and there is a playground for children so there is no need to leave the hotel.
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1 people find it helpful
Dani G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Nice and child friendly hotel
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Nurmala P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 22 week(s) ago
The hotel staff was friendly and polite. The garden was spacious and perfect for physical activity. However, the disappointing part was the very small hot water flow, making it less than ideal for bathing.
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Find this review helpful?
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Awesome.. Cool.. The breakfast menu is also delicious, it just needs more variety.
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Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Sinabung Hills Berastagi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sinabung Hills Berastagi

Traveloka (3,341)
Other sources (35)
8.4
Very Good
From 3,341 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

People often mention about Sinabung Hills Berastagi
All
Staff Friendliness (54)
Family Friendly (50)
Surroundings (48)
Hotel Area (48)
Ambiance (47)
Room Space (44)
Distance to City Center (41)
Taste (41)
Bedroom (40)
Check-in/out Time (38)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Sinabung Hills Berastagi

Number of reviews per page
20
40
Customer reviews
Zhang H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
A high-star hotel in Berastagi. Most guests come for the volcano nearby. Everything is good, but they can do better for preparing breakfast boxes, due to many guests starting for hiking at 4 AM. So, better with food that doesn't need to be kept hot.
Find this review helpful?
nanda s. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The place is nice, comfortable, good service.
Translated by Google Icon
See original
Find this review helpful?
Kartika S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and helpful with the check-in process. I'll definitely be back again sometime. 🥰
Translated by Google Icon
See original
Find this review helpful?
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
Upon entering, the bathroom lights were out (two units). After a complaint, they were replaced with new ones, but they left dirty stains from the technician's shoes in the shower stall. When the electric kettle was used to make hot water, it turned out to be filled with used paper and food scraps. After a strong complaint, the unit was replaced with a clean one.
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Eviyanti H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly and helpful. Check-in was easy. Access to several locations was easy. Security was friendly. The rooms were cleaned daily.
Translated by Google Icon
See original
Find this review helpful?
FERY T. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The ceramic tiles at the bottom of the swimming pool are damaged, injuring your feet.
Translated by Google Icon
See original
1 people find it helpful
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
The water faucet was broken, and the exhaust fan was very dirty. Breakfast was not allowed, even though I had asked the staff before check-in and they said it was allowed, but the restaurant staff refused, and hot water was limited.
Translated by Google Icon
See original
1 people find it helpful
Riky S. J. T.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel atmosphere is nice and neat, the hotel is old but well maintained.
Translated by Google Icon
See original
Find this review helpful?
ira p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Kids' favorite hotel for a staycation.
Translated by Google Icon
See original
+3
Find this review helpful?
Profile Picture
Kusrini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The staff was very responsive and friendly, and immediately responded to our needs. The only thing we could do is add more activities for children, as the backyard is quite spacious, which I believe could be a selling point for the hotel.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Kusrini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The hotel staff at the reception were very good, helpful, and provided room options.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The price is quite expensive but it is worth it for everything, breakfast, cleanliness, and friendliness.
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Find this review helpful?
Muhammad R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and recommended for staying with family.
Translated by Google Icon
See original
1 people find it helpful
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Have a fun holiday in Berastagi, especially staying at Hotel Sinabung Hill.
Translated by Google Icon
See original
Find this review helpful?
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Very pleasant, the staff is friendly, the breakfast is also delicious.
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u***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Amazing, want to stay here again
Translated by Google Icon
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 20 week(s) ago
The location is quite spacious and there is a playground for children so there is no need to leave the hotel.
Translated by Google Icon
See original
1 people find it helpful
Dani G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Nice and child friendly hotel
Translated by Google Icon
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Find this review helpful?
Nurmala P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 22 week(s) ago
The hotel staff was friendly and polite. The garden was spacious and perfect for physical activity. However, the disappointing part was the very small hot water flow, making it less than ideal for bathing.
Translated by Google Icon
See original
Find this review helpful?
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Awesome.. Cool.. The breakfast menu is also delicious, it just needs more variety.
Translated by Google Icon
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Find this review helpful?
Number of reviews per page
20
40