Sinabung Hills Berastagi

Hotels
Preferred Partner
8.3
/10
Very Good
3,329 reviews

What Guests Say About Their Stay

Ambiance (49)
Hotel Area (49)
Staff Friendliness (48)
Surroundings (44)
Summarized by AI
Past guests frequently mention the Sinabung Hills is an excellent choice, particularly for families. The hotel is praised for its strategic location, cleanliness, and extensive facilities, including a large garden and kids-friendly areas. Guests consistently highlight the delicious and varied breakfast options, as well as the friendly and helpful staff, making it a memorable stay.

H***i

10.0
/ 10
The staff was very friendly and kind in directing us to the room we wanted, and the place was very spacious and clean, success always for everyone.
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Devi A.

10.0
/ 10
Horas, Mejuah juah!! Our stay at Sinabung Hills was very memorable❤️ Ambiance/Facilities: the facilities, especially the outdoor area, are very good, especially for families, very kids friendly Food: all menus, especially the breakfast menu available, are very good. Staff Assistance: excellent service for the staff team, especially the hotel manager is very friendly Highlights: this hotel is very suitable for family vacations, especially those with toddler-aged children Price: the price is very appropriate with all the facilities that we can enjoy Location: very strategic and very close to the city
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siwan s.

10.0
/ 10
The room is clean, comfortable, check in/check out process is fast. The service is very good. Breakfast is delicious and fresh. Suitable for family vacation.
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siwan s.

10.0
/ 10
The room is clean, comfortable, spacious, the view is very beautiful... The check-in/check-out process is fast, the service is very good... The breakfast is delicious and varied... Suitable for family vacations...
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Wulandari

10.0
/ 10
This is my first time staying there, I was very happy, the place is nice, beautiful, clean and the staff are all polite, very nice.
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In the Area
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Jl. Kolam Renang, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Tourist Attraction
Within walking distance to Tourist Attraction
Located near Tourist Attraction
Staying at Sinabung Hills Berastagi is a good choice when you are visiting Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

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Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sinabung Hills Berastagi

Jl. Kolam Renang, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Lobby Sinabung Hills Berastagi
Exterior 2 Sinabung Hills Berastagi

Discover More About Sinabung Hills Berastagi

Location


Staying at Sinabung Hills Berastagi is a good choice when you are visiting Berastagi.

About Sinabung Hills Berastagi

Not only located within easy reach of various places of interests for your adventure, but staying at Sinabung Hills Berastagi will also give you a pleasant stay.

Sinabung Hills Berastagi is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Sinabung Hills Berastagi is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Sinabung Hills Berastagi provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Sinabung Hills Berastagi is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Sinabung Hills Berastagi, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Sinabung Hills Berastagi, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sinabung Hills Berastagi.

If you plan to have a long-term stay, staying at Sinabung Hills Berastagi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Sinabung Hills Berastagi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sinabung Hills Berastagi is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sinabung Hills Berastagi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sinabung Hills Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sinabung Hills Berastagi.

All facilities in Sinabung Hills Berastagi

Swimming Pool Sinabung Hills Berastagi
Swimming Pool
Fitness Center Sinabung Hills Berastagi
Fitness Center
Functional Hall Sinabung Hills Berastagi
Functional Hall
Common Space Sinabung Hills Berastagi
Common Space
Lobby Sinabung Hills Berastagi
Lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

General

  • Ballroom
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Car rental
  • Secure parking

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Grocery
  • Laundry

Sports and Recreations

  • Basketball
  • Table tennis

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sinabung Hills Berastagi

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 110,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 07:00 - 10:00.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sinabung Hills Berastagi
106
Number of floors in Sinabung Hills Berastagi
3
Another facilities in Sinabung Hills Berastagi
A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner, Breakfast and lunch

Frequently asked question in Sinabung Hills Berastagi

What are available facilities at Sinabung Hills Berastagi?
There are top facilites at Sinabung Hills Berastagi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sinabung Hills Berastagi?
The standard check-in time at Sinabung Hills Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sinabung Hills Berastagi provide breakfast?
Yes, Sinabung Hills Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sinabung Hills Berastagi?
Sinabung Hills Berastagi is a 4.0-star hotel.
How many floors does Sinabung Hills Berastagi have?
Sinabung Hills Berastagi has 3 floors.
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More Reviews from Other Guests in Sinabung Hills Berastagi

Overall Ratings & Reviews Sinabung Hills Berastagi

Traveloka (3,296)
Other sources (33)
8.4
Very Good
From 3,296 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

Summarized by AI

Past guests frequently mention the Sinabung Hills is an excellent choice, particularly for families. The hotel is praised for its strategic location, cleanliness, and extensive facilities, including a large garden and kids-friendly areas. Guests consistently highlight the delicious and varied breakfast options, as well as the friendly and helpful staff, making it a memorable stay.
Family-Friendly
The Sinabung Hills is highly recommended for families, featuring spacious gardens and kid-friendly areas. Guests appreciate the outdoor facilities, making it suitable for family vacations, especially for those with toddlers. The hotel's environment allows children to play and run around, ensuring an enjoyable experience for both kids and parents.
Breakfast Quality
Guests consistently praise the breakfast at Sinabung Hills for its delicious taste and variety. The hotel's food, especially the sweet and sour fish and water spinach with shrimp paste, receives high marks. The breakfast options are fresh and cater to a wide range of tastes, enhancing the overall dining experience.
Staff Behavior
The staff at Sinabung Hills are frequently commended for their friendliness and helpfulness. Guests appreciate the excellent service provided by the team, including the manager, who is noted for being approachable and attentive. The staff's positive attitude and willingness to assist enhance the overall comfort and satisfaction of the stay.
People often mention about Sinabung Hills Berastagi
All
Staff Friendliness (42)
Ambiance (41)
Surroundings (39)
Family Friendly (39)
Hotel Area (39)
Bedroom (35)
Room Space (34)
Taste (34)
Distance to City Center (32)
Check-in/out Time (30)
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Traveler Reviews Sinabung Hills Berastagi

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rita A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
A hotel that prioritizes the beauty of the environment so that visitors are amazed by the views provided... The views and gardens are really cool... I don't regret going to this hotel... Next time we'll vacation at this hotel again... The staff is also friendly and the cleanliness is okay. 😍
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This is an older hotel, but it's still well-maintained and tidy. The breakfast is varied and delicious. Coming back here feels like a nostalgic experience.
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r***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The staff was friendly, and the waiter was very helpful when the door wouldn't lock. However, I apologize for the lack of variety and lack of taste at breakfast. The fruit served wasn't fresh either.
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siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is comfortable, with a balcony overlooking the pool and beautiful mountain views. Breakfast is delicious and has a good variety, making it perfect for family vacations and staycations.
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1 people find it helpful
siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms are comfortable, with balconies overlooking the pool and mountains. They're perfect for family vacations or staycations. Breakfast is quite varied. If you're staying at Sinabung Hills, I definitely prefer a room with a balcony overlooking the natural scenery and the pool.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I've stayed here twice, it's fun to have a kids garden, the kids don't get bored, the pool is clean, and the service is good.
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1 people find it helpful
Sunandra H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice hotel, friendly staff, cool.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It’s an old hotel but comforting
Find this review helpful?
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The furniture is old but anything else is good
1 people find it helpful
Accommodation's Reply
27 Jan 2026
Thank you for your feedback. We will repair the old furniture and hope you will visit Sinabung Hills Berastagi Hotel again.
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Dewi S. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
If you're looking for a retreat, a break from the hustle and bustle, a peaceful getaway, a vacation to enjoy the greenery, swimming, jogging at the hotel, or playing soccer, Sinabung Hills Berastagi is the place! It's quiet, peaceful, cool, and a great way to escape the noise and air pollution. Front Office: Ms. Mei Ginting, friendly and very helpful. I asked for a family photo with BackYard Hotel in the background, and she agreed. The photo above is the result. Thank you, Ms. Ginting.
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1 people find it helpful
Kristian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
friendly hotel staff, clean rooms, complete facilities, friendly prices
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2 people find it helpful
siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room is clean, comfortable, there is a balcony with a beautiful natural view.. good service.. fast check-in/check-out process.. delicious breakfast...
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ARIF A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
There is a track for jogging and a place to relax.
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Hendri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Friendly staff Excellent service Clean rooms
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Profile Picture
santi t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I don't know what to say..this hotel is the bestt
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s***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
If you go to Berastagi, you will definitely go to this hotel, it's really comfortable... Even though the road to get in is a bit bad, it's still the family's choice.
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Everything is okay. Breakfast is included, and the price is affordable.
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Hanny T. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The best hotel in Berastagi. And the price is affordable too. Sinabung Hills is the best…
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Friendly staff, strategic location, very spacious, comfortable, clean, delicious breakfast, lots of variety
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Wow, that's crazy! The food was beyond my expectations. It was the best hotel food I've ever had. The sweet and sour fish and the water spinach with shrimp paste were the best. Please keep up the good quality food! Other than that, it was very comfortable.
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Accommodation's Reply
25 Oct 2025
Thank you for your review. We hope you will return to stay at Sinabung Hills Hotel Berastagi again. Best regards, Bukit Sinabung Hotel Management
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Number of reviews per page
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40

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Exterior 4 Sinabung Hills Berastagi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sinabung Hills Berastagi

Traveloka (3,296)
Other sources (33)
8.4
Very Good
From 3,296 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

Summarized by AI

Past guests frequently mention the Sinabung Hills is an excellent choice, particularly for families. The hotel is praised for its strategic location, cleanliness, and extensive facilities, including a large garden and kids-friendly areas. Guests consistently highlight the delicious and varied breakfast options, as well as the friendly and helpful staff, making it a memorable stay.
Family-Friendly
The Sinabung Hills is highly recommended for families, featuring spacious gardens and kid-friendly areas. Guests appreciate the outdoor facilities, making it suitable for family vacations, especially for those with toddlers. The hotel's environment allows children to play and run around, ensuring an enjoyable experience for both kids and parents.
Breakfast Quality
Guests consistently praise the breakfast at Sinabung Hills for its delicious taste and variety. The hotel's food, especially the sweet and sour fish and water spinach with shrimp paste, receives high marks. The breakfast options are fresh and cater to a wide range of tastes, enhancing the overall dining experience.
Staff Behavior
The staff at Sinabung Hills are frequently commended for their friendliness and helpfulness. Guests appreciate the excellent service provided by the team, including the manager, who is noted for being approachable and attentive. The staff's positive attitude and willingness to assist enhance the overall comfort and satisfaction of the stay.
People often mention about Sinabung Hills Berastagi
All
Staff Friendliness (42)
Ambiance (41)
Surroundings (39)
Family Friendly (39)
Hotel Area (39)
Bedroom (35)
Room Space (34)
Taste (34)
Distance to City Center (32)
Check-in/out Time (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sinabung Hills Berastagi

Number of reviews per page
20
40
Customer reviews
Profile Picture
Rita A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
A hotel that prioritizes the beauty of the environment so that visitors are amazed by the views provided... The views and gardens are really cool... I don't regret going to this hotel... Next time we'll vacation at this hotel again... The staff is also friendly and the cleanliness is okay. 😍
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Find this review helpful?
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This is an older hotel, but it's still well-maintained and tidy. The breakfast is varied and delicious. Coming back here feels like a nostalgic experience.
Translated by Google Icon
See original
Find this review helpful?
r***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The staff was friendly, and the waiter was very helpful when the door wouldn't lock. However, I apologize for the lack of variety and lack of taste at breakfast. The fruit served wasn't fresh either.
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Find this review helpful?
siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is comfortable, with a balcony overlooking the pool and beautiful mountain views. Breakfast is delicious and has a good variety, making it perfect for family vacations and staycations.
Translated by Google Icon
See original
1 people find it helpful
siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms are comfortable, with balconies overlooking the pool and mountains. They're perfect for family vacations or staycations. Breakfast is quite varied. If you're staying at Sinabung Hills, I definitely prefer a room with a balcony overlooking the natural scenery and the pool.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I've stayed here twice, it's fun to have a kids garden, the kids don't get bored, the pool is clean, and the service is good.
Translated by Google Icon
See original
1 people find it helpful
Sunandra H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice hotel, friendly staff, cool.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
It’s an old hotel but comforting
Find this review helpful?
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The furniture is old but anything else is good
1 people find it helpful
Accommodation's Reply
27 Jan 2026
Thank you for your feedback. We will repair the old furniture and hope you will visit Sinabung Hills Berastagi Hotel again.
Translated by Google Icon
See original
Dewi S. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
If you're looking for a retreat, a break from the hustle and bustle, a peaceful getaway, a vacation to enjoy the greenery, swimming, jogging at the hotel, or playing soccer, Sinabung Hills Berastagi is the place! It's quiet, peaceful, cool, and a great way to escape the noise and air pollution. Front Office: Ms. Mei Ginting, friendly and very helpful. I asked for a family photo with BackYard Hotel in the background, and she agreed. The photo above is the result. Thank you, Ms. Ginting.
Read More
Translated by Google Icon
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1 people find it helpful
Kristian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
friendly hotel staff, clean rooms, complete facilities, friendly prices
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2 people find it helpful
siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The room is clean, comfortable, there is a balcony with a beautiful natural view.. good service.. fast check-in/check-out process.. delicious breakfast...
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ARIF A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
There is a track for jogging and a place to relax.
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Hendri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Friendly staff Excellent service Clean rooms
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Profile Picture
santi t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I don't know what to say..this hotel is the bestt
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s***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
If you go to Berastagi, you will definitely go to this hotel, it's really comfortable... Even though the road to get in is a bit bad, it's still the family's choice.
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Find this review helpful?
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Everything is okay. Breakfast is included, and the price is affordable.
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Hanny T. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The best hotel in Berastagi. And the price is affordable too. Sinabung Hills is the best…
Translated by Google Icon
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Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Friendly staff, strategic location, very spacious, comfortable, clean, delicious breakfast, lots of variety
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Wow, that's crazy! The food was beyond my expectations. It was the best hotel food I've ever had. The sweet and sour fish and the water spinach with shrimp paste were the best. Please keep up the good quality food! Other than that, it was very comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Oct 2025
Thank you for your review. We hope you will return to stay at Sinabung Hills Hotel Berastagi again. Best regards, Bukit Sinabung Hotel Management
Translated by Google Icon
See original
Number of reviews per page
20
40