Sinabung Hills Berastagi

Hotels
Preferred Partner
8.3
/10
Very Good
3,317 reviews

What Guests Say About Their Stay

Ambiance (43)
Staff Friendliness (42)
Hotel Area (42)
Surroundings (39)
H***i
10.0
/ 10
The staff was very friendly and kind in directing us to the room we wanted, and the place was very spacious and clean, success always for everyone.
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Devi A.
10.0
/ 10
Horas, Mejuah juah!! Our stay at Sinabung Hills was very memorable❤️ Ambiance/Facilities: the facilities, especially the outdoor area, are very good, especially for families, very kids friendly Food: all menus, especially the breakfast menu available, are very good. Staff Assistance: excellent service for the staff team, especially the hotel manager is very friendly Highlights: this hotel is very suitable for family vacations, especially those with toddler-aged children Price: the price is very appropriate with all the facilities that we can enjoy Location: very strategic and very close to the city
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siwan s.
10.0
/ 10
The room is clean, comfortable, check in/check out process is fast. The service is very good. Breakfast is delicious and fresh. Suitable for family vacation.
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siwan s.
10.0
/ 10
The room is clean, comfortable, spacious, the view is very beautiful... The check-in/check-out process is fast, the service is very good... The breakfast is delicious and varied... Suitable for family vacations...
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Wulandari
10.0
/ 10
This is my first time staying there, I was very happy, the place is nice, beautiful, clean and the staff are all polite, very nice.
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In the Area
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Jl. Kolam Renang, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Tourist Attraction
Within walking distance to Tourist Attraction
Located near Tourist Attraction
Staying at Sinabung Hills Berastagi is a good choice when you are visiting Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sinabung Hills Berastagi

Jl. Kolam Renang, Berastagi, Berastagi, Karo, Sumatra Utara, Indonesia, 22156
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Lobby Sinabung Hills Berastagi
Exterior 2 Sinabung Hills Berastagi

Discover More About Sinabung Hills Berastagi

Location


Staying at Sinabung Hills Berastagi is a good choice when you are visiting Berastagi.

About Sinabung Hills Berastagi

Not only located within easy reach of various places of interests for your adventure, but staying at Sinabung Hills Berastagi will also give you a pleasant stay.

Sinabung Hills Berastagi is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Sinabung Hills Berastagi is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Sinabung Hills Berastagi provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Sinabung Hills Berastagi is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Sinabung Hills Berastagi, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Sinabung Hills Berastagi, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sinabung Hills Berastagi.

If you plan to have a long-term stay, staying at Sinabung Hills Berastagi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Sinabung Hills Berastagi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sinabung Hills Berastagi is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sinabung Hills Berastagi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sinabung Hills Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sinabung Hills Berastagi.

All facilities in Sinabung Hills Berastagi

Swimming Pool Sinabung Hills Berastagi
Swimming Pool
Fitness Center Sinabung Hills Berastagi
Fitness Center
Functional Hall Sinabung Hills Berastagi
Functional Hall
Common Space Sinabung Hills Berastagi
Common Space
Lobby Sinabung Hills Berastagi
Lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers
  • Sun loungers

General

  • Ballroom
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Car rental
  • Secure parking

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Grocery
  • Laundry

Sports and Recreations

  • Basketball
  • Table tennis

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sinabung Hills Berastagi

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 110,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 07:00 - 10:00.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sinabung Hills Berastagi
106
Number of floors in Sinabung Hills Berastagi
3
Another facilities in Sinabung Hills Berastagi
A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner, Breakfast and lunch

Frequently asked question in Sinabung Hills Berastagi

What are available facilities at Sinabung Hills Berastagi?
There are top facilites at Sinabung Hills Berastagi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sinabung Hills Berastagi?
The standard check-in time at Sinabung Hills Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sinabung Hills Berastagi provide breakfast?
Yes, Sinabung Hills Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sinabung Hills Berastagi?
Sinabung Hills Berastagi is a 4.0-star hotel.
How many floors does Sinabung Hills Berastagi have?
Sinabung Hills Berastagi has 3 floors.
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More Reviews from Other Guests in Sinabung Hills Berastagi

Overall Ratings & Reviews Sinabung Hills Berastagi

Traveloka (3,284)
Other sources (33)
8.4
Very Good
From 3,284 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Sinabung Hills Berastagi
All
Staff Friendliness (36)
Ambiance (36)
Family Friendly (35)
Surroundings (34)
Hotel Area (33)
Room Space (30)
Bedroom (30)
Taste (30)
Distance to City Center (27)
Variety (26)
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Traveler Reviews Sinabung Hills Berastagi

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
It’s an old hotel but comforting
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The furniture is old but anything else is good
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Accommodation's Reply
27 Jan 2026
Thank you for your feedback. We will repair the old furniture and hope you will visit Sinabung Hills Berastagi Hotel again.
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Dewi S. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
If you're looking for a retreat, a break from the hustle and bustle, a peaceful getaway, a vacation to enjoy the greenery, swimming, jogging at the hotel, or playing soccer, Sinabung Hills Berastagi is the place! It's quiet, peaceful, cool, and a great way to escape the noise and air pollution. Front Office: Ms. Mei Ginting, friendly and very helpful. I asked for a family photo with BackYard Hotel in the background, and she agreed. The photo above is the result. Thank you, Ms. Ginting.
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Kristian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly hotel staff, clean rooms, complete facilities, friendly prices
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1 people find it helpful
siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is clean, comfortable, there is a balcony with a beautiful natural view.. good service.. fast check-in/check-out process.. delicious breakfast...
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ARIF A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
There is a track for jogging and a place to relax.
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Hendri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly staff Excellent service Clean rooms
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santi t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I don't know what to say..this hotel is the bestt
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s***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
If you go to Berastagi, you will definitely go to this hotel, it's really comfortable... Even though the road to get in is a bit bad, it's still the family's choice.
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N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Everything is okay. Breakfast is included, and the price is affordable.
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Hanny T. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The best hotel in Berastagi. And the price is affordable too. Sinabung Hills is the best…
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Friendly staff, strategic location, very spacious, comfortable, clean, delicious breakfast, lots of variety
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Wow, that's crazy! The food was beyond my expectations. It was the best hotel food I've ever had. The sweet and sour fish and the water spinach with shrimp paste were the best. Please keep up the good quality food! Other than that, it was very comfortable.
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Accommodation's Reply
25 Oct 2025
Thank you for your review. We hope you will return to stay at Sinabung Hills Hotel Berastagi again. Best regards, Bukit Sinabung Hotel Management
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N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Everything is okay... there is only one thing missing, the cottage room is not very clean, the roof looks like it is rotting and some parts have started to be eaten by termites.
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Accommodation's Reply
25 Oct 2025
Thank you for your review and feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the housekeeping area and the condition of the roof. We have forwarded this feedback to our housekeeping and maintenance team for prompt repairs and thorough cleaning. We sincerely appreciate your interest and look forward to welcoming you back for an even better experience at Sinabung Hills Hotel.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Overall, the service is good
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff was very friendly and kind in directing us to the room we wanted, and the place was very spacious and clean, success always for everyone.
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1 people find it helpful
Hewan H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
It's quite comfortable to stay here, especially with a large family.
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Accommodation's Reply
13 Oct 2025
Thank you for your feedback and for staying at Hotel Sinabung Hills. We look forward to welcoming you back.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel is clean, the staff is friendly and the food is delicious.
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R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Everything was great 😉, I want to go back again.
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1 people find it helpful
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The service is the best ever. It's always our family's choice.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Sinabung Hills Berastagi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sinabung Hills Berastagi

Traveloka (3,284)
Other sources (33)
8.4
Very Good
From 3,284 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Sinabung Hills Berastagi
All
Staff Friendliness (36)
Ambiance (36)
Family Friendly (35)
Surroundings (34)
Hotel Area (33)
Room Space (30)
Bedroom (30)
Taste (30)
Distance to City Center (27)
Variety (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sinabung Hills Berastagi

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
It’s an old hotel but comforting
Find this review helpful?
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The furniture is old but anything else is good
Find this review helpful?
Accommodation's Reply
27 Jan 2026
Thank you for your feedback. We will repair the old furniture and hope you will visit Sinabung Hills Berastagi Hotel again.
Translated by Google Icon
See original
Dewi S. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
If you're looking for a retreat, a break from the hustle and bustle, a peaceful getaway, a vacation to enjoy the greenery, swimming, jogging at the hotel, or playing soccer, Sinabung Hills Berastagi is the place! It's quiet, peaceful, cool, and a great way to escape the noise and air pollution. Front Office: Ms. Mei Ginting, friendly and very helpful. I asked for a family photo with BackYard Hotel in the background, and she agreed. The photo above is the result. Thank you, Ms. Ginting.
Read More
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See original
Find this review helpful?
Kristian
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
friendly hotel staff, clean rooms, complete facilities, friendly prices
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1 people find it helpful
siwan s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is clean, comfortable, there is a balcony with a beautiful natural view.. good service.. fast check-in/check-out process.. delicious breakfast...
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Find this review helpful?
ARIF A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
There is a track for jogging and a place to relax.
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Hendri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly staff Excellent service Clean rooms
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Profile Picture
santi t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
I don't know what to say..this hotel is the bestt
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s***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
If you go to Berastagi, you will definitely go to this hotel, it's really comfortable... Even though the road to get in is a bit bad, it's still the family's choice.
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Find this review helpful?
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Everything is okay. Breakfast is included, and the price is affordable.
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Hanny T. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The best hotel in Berastagi. And the price is affordable too. Sinabung Hills is the best…
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Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Friendly staff, strategic location, very spacious, comfortable, clean, delicious breakfast, lots of variety
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Wow, that's crazy! The food was beyond my expectations. It was the best hotel food I've ever had. The sweet and sour fish and the water spinach with shrimp paste were the best. Please keep up the good quality food! Other than that, it was very comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Oct 2025
Thank you for your review. We hope you will return to stay at Sinabung Hills Hotel Berastagi again. Best regards, Bukit Sinabung Hotel Management
Translated by Google Icon
See original
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Everything is okay... there is only one thing missing, the cottage room is not very clean, the roof looks like it is rotting and some parts have started to be eaten by termites.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Oct 2025
Thank you for your review and feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the housekeeping area and the condition of the roof. We have forwarded this feedback to our housekeeping and maintenance team for prompt repairs and thorough cleaning. We sincerely appreciate your interest and look forward to welcoming you back for an even better experience at Sinabung Hills Hotel.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Overall, the service is good
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The staff was very friendly and kind in directing us to the room we wanted, and the place was very spacious and clean, success always for everyone.
Translated by Google Icon
See original
1 people find it helpful
Hewan H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
It's quite comfortable to stay here, especially with a large family.
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Accommodation's Reply
13 Oct 2025
Thank you for your feedback and for staying at Hotel Sinabung Hills. We look forward to welcoming you back.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel is clean, the staff is friendly and the food is delicious.
Translated by Google Icon
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Find this review helpful?
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Everything was great 😉, I want to go back again.
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1 people find it helpful
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The service is the best ever. It's always our family's choice.
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1 people find it helpful
Number of reviews per page
20
40