1. /
  2. /
  3. /
  4. /
  5. Apartment in Smart Room at Gateway Pasteur Apartment
See Other Accommodations in Bandung

Smart Room at Gateway Pasteur Apartment

Apartments
Preferred Partner
7.9
/10
Pleasant
686 reviews
In the Area
See Map
Jalan Gunung Batu, Sukaraja, Bandung, Jawa Barat, Indonesia, 40175

Main Facilities

Read More
AC
Swimming Pool
Elevator
Smart Room at Gateway Pasteur Apartment is a apartment is located at Bandung.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Smart Room at Gateway Pasteur Apartment

Jalan Gunung Batu, Sukaraja, Bandung, Jawa Barat, Indonesia, 40175
Discover More Places
Lobby Smart Room at Gateway Pasteur Apartment
Lobby 2 Smart Room at Gateway Pasteur Apartment

Discover More About Smart Room at Gateway Pasteur Apartment

Discover the Smart Room at Gateway Pasteur Apartment: Your Gateway to Bandung

Welcome to the Smart Room at Gateway Pasteur Apartment, a modern and convenient accommodation choice for travellers exploring the vibrant region of Jawa Barat, Indonesia. Offering a blend of comfort, technology, and prime location, this apartment complex is designed to provide a seamless and enjoyable stay. Whether you're visiting for business or leisure, the Smart Room at Gateway Pasteur Apartment promises a welcoming experience with all the essential amenities at your fingertips. Room rates at Smart Room at Gateway Pasteur Apartment start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Smart Room at Gateway Pasteur Apartment Location

Nestled in the bustling Pasteur area of Bandung, the Smart Room at Gateway Pasteur Apartment offers a strategic base for exploring all that this dynamic city has to offer. Located at Jalan Gunung Batu, Sukaraja, Bandung, Jawa Barat, Indonesia, 40175 , it provides excellent connectivity to major thoroughfares, making it easy to navigate the city. While not directly in the city centre, it’s conveniently situated within a reasonable distance, allowing guests to experience both the local neighbourhood charm and the wider city's attractions. The atmosphere here is one of urban convenience, with a growing number of local eateries and shops emerging, offering a glimpse into everyday Bandung life. For those arriving by air, the proximity to Husein Sastranegara International Airport is a significant advantage, minimising travel time after your flight.

Smart Room at Gateway Pasteur Apartment Facilities & Services

Facilities for guests at Smart Room at Gateway Pasteur Apartment are designed to enhance your comfort and convenience throughout your stay.
  • Complimentary Wi-Fi access is available throughout the property, keeping you connected.
  • A well-equipped fitness centre allows you to maintain your workout routine.
  • Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding.
  • Secure on-site parking is available for guests with private vehicles, with fees typically around AUD $5 per day.
  • 24-hour security ensures peace of mind for all residents and guests.
  • Concierge services are on hand to assist with any queries or arrangements.
  • Laundry services are available for a fee, with standard wash and dry cycles costing approximately AUD $10.

Smart Room at Gateway Pasteur Apartment Room Types

The Room types of Smart Room at Gateway Pasteur Apartment cater to a variety of guest needs, ensuring a comfortable and personalised experience. Guests can choose from a range of well-appointed studios and apartments, all designed with modern living in mind.
  • Studio Apartment:

    Ideal for solo travellers or couples, these rooms offer a compact yet functional living space. Most are non-smoking and may feature a city view.
  • One-Bedroom Apartment:

    Providing more space and privacy, these apartments are perfect for longer stays or those seeking a separate living area. Non-smoking options are standard.
  • Two-Bedroom Apartment:

    Designed for families or groups, these spacious apartments offer ample room for everyone. Non-smoking and often featuring multiple bathrooms.
Please note that bathtubs are not a standard feature in all room types, and guests are advised to check specific room details when booking. All rooms at Smart Room at Gateway Pasteur Apartment are strictly non-smoking, in line with Australian hospitality standards. There are no specific pet-friendly rooms available.

Smart Room at Gateway Pasteur Apartment Dining & Restaurants

While Smart Room at Gateway Pasteur Apartment focuses on apartment-style living, guests will find a plethora of dining options in the surrounding Pasteur area. The neighbourhood is known for its diverse culinary scene, ranging from local Indonesian warungs to more contemporary cafes.
  • Local Eateries:

    Explore the numerous small restaurants and street food stalls offering authentic Sundanese and Indonesian cuisine. Expect to pay around AUD $5 - $15 per person for a hearty meal. Many are open from early morning until late evening.
  • Cafes:

    Several modern cafes have sprung up, offering coffee, pastries, and light meals. These are typically open from 8:00 AM to 8:00 PM, with prices for coffee and a snack ranging from AUD $5 - $10.
  • Nearby Restaurants:

    A short drive or ride-hailing service trip will take you to larger dining precincts with a wider selection of international and Indonesian restaurants. These establishments often operate from 11:00 AM to 10:00 PM, with main courses typically priced between AUD $15 - $30.

Smart Room at Gateway Pasteur Apartment Nearby Attractions and Activities

The Smart Room at Gateway Pasteur Apartment is ideally situated to explore the cultural and natural wonders of Bandung and its surroundings.
  • Gedung Sate:

    A historic and iconic administrative building, offering a glimpse into Dutch colonial architecture and Bandung's past.
  • Museum Geologi:

    Discover the fascinating geological history of Indonesia with impressive exhibits of fossils, minerals, and volcanic activity.
  • Taman Hutan Raya Ir. H. Djuanda (Dago Pakar):

    A vast forest park offering hiking trails, waterfalls, and stunning viewpoints, perfect for nature lovers.
  • Kawah Putih (White Crater):

    A breathtaking volcanic crater lake with striking turquoise waters, located a scenic drive from Bandung.
  • Trans Studio Bandung:

    One of the largest indoor theme parks in Southeast Asia, offering thrilling rides and entertainment for all ages.
If you are looking for other activities around Smart Room at Gateway Pasteur Apartment, check out the best deals on Traveloka: Recommended activities in Bandung!

How to Get to Smart Room at Gateway Pasteur Apartment from the Airport

Navigating your journey to the Smart Room at Gateway Pasteur Apartment from Husein Sastranegara International Airport (BDO) is straightforward, with several convenient options available. The airport transfer service of Smart Room at Gateway Pasteur Apartment is designed to make your arrival as smooth as possible.
  • Airport Taxi:

    Official airport taxis are readily available outside the arrival terminals. The journey to Smart Room at Gateway Pasteur Apartment typically takes around 15-30 minutes, depending on traffic, and will cost approximately AUD $5 - $10.
  • Ride-hailing Service:

    Popular ride-hailing services operate in Bandung and offer a convenient and often cost-effective way to reach your destination. The fare is usually comparable to or slightly less than a taxi, around AUD $4 - $8.
  • Hotel Private Transfer:

    For a more personalised and hassle-free experience, you can arrange a private airport transfer directly through the hotel. This service can be booked in advance and offers door-to-door convenience. Enquire with the hotel for specific pricing, which may range from AUD $15 - $30 depending on vehicle type.
  • Public Transport (Limited):

    While direct public transport links from the airport to the immediate vicinity of the apartment are limited, local buses do operate from the airport to various parts of the city. This option is generally less convenient for travellers with luggage.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Smart Room at Gateway Pasteur Apartment

Room availability at Smart Room at Gateway Pasteur Apartment makes it a popular choice for travellers seeking comfort and convenience in Jawa Barat. Booking Smart Room at Gateway Pasteur Apartment is a decision that promises a rewarding stay.
  • Prime Location:

    Situated in the accessible Pasteur area, offering good connectivity to the city and airport.
  • Modern Amenities:

    Well-equipped apartments with essential facilities for a comfortable stay.
  • Value for Money:

    Competitive pricing, especially when utilising Traveloka promotions.
  • Local Experience:

    Proximity to authentic Indonesian dining and emerging local spots.
  • Convenient Access:

    Easy to reach from the airport and well-connected for exploring Bandung.
Experience the best of Bandung by choosing Smart Room at Gateway Pasteur Apartment for your next trip. To secure your preferred dates and take advantage of the best rates, we recommend booking through Traveloka. You can also explore other accommodation options: Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in Smart Room at Gateway Pasteur Apartment

Swimming Pool Smart Room at Gateway Pasteur Apartment
Swimming Pool
Lobby Smart Room at Gateway Pasteur Apartment
Lobby
Exterior Smart Room at Gateway Pasteur Apartment
Exterior
Bedroom Smart Room at Gateway Pasteur Apartment
Bedroom
Restaurant Smart Room at Gateway Pasteur Apartment
Restaurant

General

  • AC
  • Swimming pool

Public Facilities

  • Elevator

Accommodation Policy & General Information in Smart Room at Gateway Pasteur Apartment

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
01:00 - 12:00

General Check-in Instructions

Check in sebelum jam 14.00 atau dari jam 00.00 sampai jam 10.00 (early check in) dikenakan biaya tambahan sebesar 100.000 (Tergantung ketersediaan kamar) dan apabila check-in mulai dari jam 10.00 dikenakan biaya 50.000 (Tergantung ketersediaan kamar). ( Check out di atas jam 12.00 - 15.00 (late check out) dikenakan biaya 150.000 (Tergantung ketersediaan kamar). Check in information please call 087852226888

General Information

Popular Facilities
AC, Swimming Pool, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 01:00 - 12:00
Available rooms at Smart Room at Gateway Pasteur Apartment
5
Another facilities in Smart Room at Gateway Pasteur Apartment
Swimming pool

Frequently asked questions about Smart Room at Gateway Pasteur Apartment

What are available facilities at Smart Room at Gateway Pasteur Apartment?
There are top facilites at Smart Room at Gateway Pasteur Apartment such as AC, Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Smart Room at Gateway Pasteur Apartment?
The standard check-in time at Smart Room at Gateway Pasteur Apartment is starting from 14:00 - 18:00 while the latest check-out time is at 01:00 - 12:00
What is the star rating of Smart Room at Gateway Pasteur Apartment?
Smart Room at Gateway Pasteur Apartment has a 3.0-star rating.
How many rooms are available at Smart Room at Gateway Pasteur Apartment?
Smart Room at Gateway Pasteur Apartment has 5.
Does Smart Room at Gateway Pasteur Apartment have parking?
Yes, Smart Room at Gateway Pasteur Apartment does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
See All

Smart Room at Gateway Pasteur Apartment reviews and ratings

7.9
Pleasant
From 686 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.0

Service and Facilites

7.7

People often mention about Smart Room at Gateway Pasteur Apartment
All
Staff Friendliness (13)
Ambiance (10)
Distance to City Center (9)
Accessibility (8)
Bedroom (8)
Bathroom (8)
Check-in/out Time (7)
Surroundings (6)
Room Space (6)
Hotel Area (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Smart Room at Gateway Pasteur Apartment

Number of reviews per page
20
40
Customer reviews
A***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
Friendly and fast-responsive service. Unfortunately, the room smelled of cigarettes, and the bathroom also had an unpleasant odor. The sheets and mattress weren't very clean. However, the other facilities were good, with a clean swimming pool and plenty of food options.
Translated by Google Icon
See original
Find this review helpful?
t***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 7 week(s) ago
The AC is useless. There are cockroaches. The service, oh my God.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Agno S. I. H.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The staff informed us that the room was unavailable on the day of the event. If you wanted a room at the same price, you would be directed to another hotel. If you still wanted the same location, you would have to pay an additional 100,000 rupiah per day.
Translated by Google Icon
See original
2 people find it helpful
Balunk S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The rooms are clean and tidy, with free water bottles and a water heater. The staff is friendly and cooperative, even when there was a booking error (due to a booking date error), and they were very helpful in getting a refund. It's easy to reach the city center, and the amenities are plentiful. For late meals, you can choose from restaurants within the apartment complex or outside.
Read More
Translated by Google Icon
See original
Find this review helpful?
Big m.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 21 week(s) ago
There is no wifi, the AC is not cold, the TV is not a smart TV... hopefully it can be improved further
Translated by Google Icon
See original
3 people find it helpful
Adrian
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Friendly staff and comfortable room, definitely recommended.
Translated by Google Icon
See original
3 people find it helpful
S***t
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
There's a 200,000 IDR deposit and cash, so you'll need to prepare a larger budget. However, the refund was quick and transferred to your account. Other than that, it was okay; the room was pretty clean, as it was just for sleeping.
Translated by Google Icon
See original
1 people find it helpful
Taufik R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
good and comfortable, only the power is too small
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 29 week(s) ago
The hotel staff was not very friendly. We had to look for a room ourselves.
Translated by Google Icon
See original
1 people find it helpful
l***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Best every week here. Satisfactory service.
Translated by Google Icon
See original
1 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
During check-in, there was no officer at all, only guided by VC, looking for the key yourself, PARKING IS EXPENSIVE!!! JUST FOR A FEW HOURS YOU COST 50,000 IT DOESN'T MAKE SENSE!!!
Translated by Google Icon
See original
6 people find it helpful
m***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 59 week(s) ago
The room is fragrant, clean, and comfortable. The guy is fast in responding. Although at the beginning you have to deposit 200K first, it can be returned later, you can use cash or transfer. Later, if the deposit is returned from a different bank, I use Mandiri, the admin will deduct 2,500, so you need to have a BCA bank so that the admin doesn't deduct it for the deposit return. Overall, it's good. Will come back again for a staycation here 🫶
Read More
Translated by Google Icon
See original
5 people find it helpful
A***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 59 week(s) ago
Good place to stay with friends and family.
3 people find it helpful
M***d
icon-origin-TRAVELOKA
6.8
/10
Reviewed 79 week(s) ago
comfort and cleanliness are more considered. staff service is very good. bumps due to mites almost all over the body
Translated by Google Icon
See original
6 people find it helpful
E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 85 week(s) ago
I was really sad yesterday because I got a room with a creaky, rickety bed, so sleeping was uncomfortable and noisy 😔.
Translated by Google Icon
See original
4 people find it helpful
Yohanes K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 93 week(s) ago
The photos of the units offered in the Traveloka application are different from the real ones. The rooms and rooms are dirty.
Translated by Google Icon
See original
3 people find it helpful
D***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 95 week(s) ago
My mistake was taking a transit room because I didn't notice, then when I checked in I changed it to a regular room and paid an additional Rp100,000. I didn't mind the extra cost, but when I got the room, the staff just said that room X can go up through tower X and X, but this one said to enter through the back tower. I didn't know which tower, they didn't show me clearly. I had to go around and ended up annoyed. When I got to the room, it turned out that the room was not suitable, small and there were no facilities. The only toiletries were towels that were not very clean, soap was given after asking and given 1 jerrycan. Complaints from the night before were ignored. I asked about making hot water, they said there was no dispenser because it was broken. There was a kettle and other equipment that seemed useless too. The electric kettle was said to be for monthly rent. The sheets were not very clean, the blanket/bed cover was small and not very clean either. The bathroom was quite clean but not that clean either. The refrigerator was not cold, the cupboard and others were quite dusty and not well maintained. For vehicles, parking was not covered either. Fortunately, the water heater and AC were still safe.
Read More
Translated by Google Icon
See original
3 people find it helpful
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 95 week(s) ago
It's really not recommended, rickety bed, dirty sheets, broken toilet.
Translated by Google Icon
See original
5 people find it helpful
I***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
Want to try a staycation at the apart while swimming, I thought the place was the same as in the photo, but apparently not. From the moment we first arrived, cleanliness was very poor, the table and glass were dirty. Then I tried using the TV but it couldn't be turned on and the WiFi couldn't be accessed either, I tried asking the boss but he didn't listen. A stove is provided but there is no gas, not even an electric thermos. A staycation there isn't really fun, what's the point if everything is so difficult? Really bad service, when guests have complaints instead of fixing them or providing solutions. But for a bedroom it's ok, especially since there are 3 mattresses that can sleep 5 people. Maybe the service could be improved further if people don't regret going there.
Read More
Translated by Google Icon
See original
8 people find it helpful
i***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 100 week(s) ago
Easy check-in process, clean rooms.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Smart Room at Gateway Pasteur Apartment

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.9
Pleasant
From 686 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.0

Service and Facilites

7.7

People often mention about Smart Room at Gateway Pasteur Apartment
All
Staff Friendliness (13)
Ambiance (10)
Distance to City Center (9)
Accessibility (8)
Bedroom (8)
Bathroom (8)
Check-in/out Time (7)
Surroundings (6)
Room Space (6)
Hotel Area (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Smart Room at Gateway Pasteur Apartment

Number of reviews per page
20
40
Customer reviews
A***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
Friendly and fast-responsive service. Unfortunately, the room smelled of cigarettes, and the bathroom also had an unpleasant odor. The sheets and mattress weren't very clean. However, the other facilities were good, with a clean swimming pool and plenty of food options.
Translated by Google Icon
See original
Find this review helpful?
t***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 7 week(s) ago
The AC is useless. There are cockroaches. The service, oh my God.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Agno S. I. H.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The staff informed us that the room was unavailable on the day of the event. If you wanted a room at the same price, you would be directed to another hotel. If you still wanted the same location, you would have to pay an additional 100,000 rupiah per day.
Translated by Google Icon
See original
2 people find it helpful
Balunk S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The rooms are clean and tidy, with free water bottles and a water heater. The staff is friendly and cooperative, even when there was a booking error (due to a booking date error), and they were very helpful in getting a refund. It's easy to reach the city center, and the amenities are plentiful. For late meals, you can choose from restaurants within the apartment complex or outside.
Read More
Translated by Google Icon
See original
Find this review helpful?
Big m.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 21 week(s) ago
There is no wifi, the AC is not cold, the TV is not a smart TV... hopefully it can be improved further
Translated by Google Icon
See original
3 people find it helpful
Adrian
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Friendly staff and comfortable room, definitely recommended.
Translated by Google Icon
See original
3 people find it helpful
S***t
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
There's a 200,000 IDR deposit and cash, so you'll need to prepare a larger budget. However, the refund was quick and transferred to your account. Other than that, it was okay; the room was pretty clean, as it was just for sleeping.
Translated by Google Icon
See original
1 people find it helpful
Taufik R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
good and comfortable, only the power is too small
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 29 week(s) ago
The hotel staff was not very friendly. We had to look for a room ourselves.
Translated by Google Icon
See original
1 people find it helpful
l***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Best every week here. Satisfactory service.
Translated by Google Icon
See original
1 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
During check-in, there was no officer at all, only guided by VC, looking for the key yourself, PARKING IS EXPENSIVE!!! JUST FOR A FEW HOURS YOU COST 50,000 IT DOESN'T MAKE SENSE!!!
Translated by Google Icon
See original
6 people find it helpful
m***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 59 week(s) ago
The room is fragrant, clean, and comfortable. The guy is fast in responding. Although at the beginning you have to deposit 200K first, it can be returned later, you can use cash or transfer. Later, if the deposit is returned from a different bank, I use Mandiri, the admin will deduct 2,500, so you need to have a BCA bank so that the admin doesn't deduct it for the deposit return. Overall, it's good. Will come back again for a staycation here 🫶
Read More
Translated by Google Icon
See original
5 people find it helpful
A***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 59 week(s) ago
Good place to stay with friends and family.
3 people find it helpful
M***d
icon-origin-TRAVELOKA
6.8
/10
Reviewed 79 week(s) ago
comfort and cleanliness are more considered. staff service is very good. bumps due to mites almost all over the body
Translated by Google Icon
See original
6 people find it helpful
E***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 85 week(s) ago
I was really sad yesterday because I got a room with a creaky, rickety bed, so sleeping was uncomfortable and noisy 😔.
Translated by Google Icon
See original
4 people find it helpful
Yohanes K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 93 week(s) ago
The photos of the units offered in the Traveloka application are different from the real ones. The rooms and rooms are dirty.
Translated by Google Icon
See original
3 people find it helpful
D***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 95 week(s) ago
My mistake was taking a transit room because I didn't notice, then when I checked in I changed it to a regular room and paid an additional Rp100,000. I didn't mind the extra cost, but when I got the room, the staff just said that room X can go up through tower X and X, but this one said to enter through the back tower. I didn't know which tower, they didn't show me clearly. I had to go around and ended up annoyed. When I got to the room, it turned out that the room was not suitable, small and there were no facilities. The only toiletries were towels that were not very clean, soap was given after asking and given 1 jerrycan. Complaints from the night before were ignored. I asked about making hot water, they said there was no dispenser because it was broken. There was a kettle and other equipment that seemed useless too. The electric kettle was said to be for monthly rent. The sheets were not very clean, the blanket/bed cover was small and not very clean either. The bathroom was quite clean but not that clean either. The refrigerator was not cold, the cupboard and others were quite dusty and not well maintained. For vehicles, parking was not covered either. Fortunately, the water heater and AC were still safe.
Read More
Translated by Google Icon
See original
3 people find it helpful
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 95 week(s) ago
It's really not recommended, rickety bed, dirty sheets, broken toilet.
Translated by Google Icon
See original
5 people find it helpful
I***a
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
Want to try a staycation at the apart while swimming, I thought the place was the same as in the photo, but apparently not. From the moment we first arrived, cleanliness was very poor, the table and glass were dirty. Then I tried using the TV but it couldn't be turned on and the WiFi couldn't be accessed either, I tried asking the boss but he didn't listen. A stove is provided but there is no gas, not even an electric thermos. A staycation there isn't really fun, what's the point if everything is so difficult? Really bad service, when guests have complaints instead of fixing them or providing solutions. But for a bedroom it's ok, especially since there are 3 mattresses that can sleep 5 people. Maybe the service could be improved further if people don't regret going there.
Read More
Translated by Google Icon
See original
8 people find it helpful
i***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 100 week(s) ago
Easy check-in process, clean rooms.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40