Somerset Sudirman Jakarta

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9.0
/10
Exceptional
1,304 reviews

What Guests Say About Their Stay

N***r

10.0
/ 10
I was very satisfied with my stay at Somerset Sudirman. I booked a studio room, which had a mini kitchen so I could cook and/or reheat food. The room was very comfortable, with a living room with a TV and sofa separate from the bedroom. All the bathroom amenities were functional. The room had a balcony, and it was very comfortable. The only downside was that the TV didn't support Netflix. I also tried the swimming pool, which was open until 9 p.m. The food at the restaurant was also delicious. You really get what you pay for.
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M***y

9.7
/ 10
This is my second time, and I'm very satisfied. Everything is perfect. I hope the quality and cleanliness are maintained.
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Y***i

9.1
/ 10
The hotel staff were extremely friendly, polite, and attentive. They made things very easy for us. My husband fainted in the garden, and the staff immediately helped us with a wheelchair, first aid kit, and helped us check out. The staff were all Super Special level, from the receptionist, security, and cleaning staff—everyone was exceptional. 👍👍👍
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Verified Traveler

9.4
/ 10
I really enjoyed staying at this hotel; it was clean and comfortable. The amenities were complete, and after swimming, you could wash your wet clothes straight away, hehe. It's always a great choice for a staycation with my husband.
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Devina

10.0
/ 10
All good! The room was comfortable with a great ambiance and was kept clean. The staff was friendly and very helpful. There was a booking error from the app because I booked a 1-bedroom executive suite but the system booked an executive room (executive king). However, the hotel was very responsive in addressing the error so I still got the room I booked, the executive suite. The service is top notch! :)
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In the Area
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Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

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This accommodation offers:
Outdoor pool
Aerobics
Children pool
Swimming pool
Laundry service
Airport transfer
Fitness center
Restaurant
Luggage storage
Elevator
Somerset Sudirman Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Somerset Sudirman Jakarta

Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
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Lobby Somerset Sudirman Jakarta
Exterior 2 Somerset Sudirman Jakarta

Discover More About Somerset Sudirman Jakarta

Experience the Best of Jakarta at Somerset Sudirman Jakarta

For Australian travellers seeking a comfortable and convenient base in the heart of Indonesia's bustling capital, Somerset Sudirman Jakarta offers an exceptional stay. This well-appointed accommodation provides a perfect blend of modern amenities and prime location, making it an ideal choice for both business and leisure trips. Whether you're exploring the vibrant city or attending to professional commitments, Somerset Sudirman Jakarta ensures a relaxing and productive experience.

Location and Transport Accessibility of Somerset Sudirman Jakarta

Nestled in the dynamic central business district of Jakarta, specifically in the Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250, Somerset Sudirman Jakarta boasts a strategic position that appeals to travellers who value convenience. This area is renowned for its accessibility, placing you within easy reach of major commercial hubs and entertainment precincts. While not directly adjacent to a specific beach or mountain range like some Australian destinations, the urban landscape offers its own unique charm, with a vibrant atmosphere of commerce and culture. The hotel is conveniently located approximately 35 kilometres from Soekarno-Hatta International Airport (CGK), and while there isn't a direct tram line like in Melbourne, Jakarta's extensive public transport network, including busways and commuter trains, is accessible, facilitating easy movement around the city. For those who prefer to drive, parking facilities are available, and the proximity to major roadways makes it a good starting point for exploring further afield. The surrounding neighbourhood is a hub of activity, with a mix of modern office buildings, shopping centres, and local eateries, offering a true taste of Jakarta life.

Guest Facilities and Services at Somerset Sudirman Jakarta

Guest facilities at Somerset Sudirman Jakarta are designed to cater to the needs of discerning travellers, ensuring a comfortable and hassle-free stay. Australian travellers will appreciate the commitment to cleanliness and comfort, with well-maintained common areas and attentive service. The hotel provides essential amenities such as complimentary Wi-Fi, allowing you to stay connected throughout your visit. A 24-hour front desk is available to assist with any queries or requests, providing peace of mind at any hour. For those looking to maintain their fitness routine, a well-equipped fitness centre is on hand. While specific details on breakfast pricing and operating hours can vary, the hotel aims to provide a satisfying start to your day, with options that may include local buffet selections or continental choices. Secure luggage storage is also available, allowing you to explore the city freely before check-in or after check-out.

Room Information and Stay Experience at Somerset Sudirman Jakarta

The hotel offers a range of well-appointed rooms and suites, each designed to provide a sanctuary of comfort and tranquility. Room types of Somerset Sudirman Jakarta are thoughtfully furnished to meet diverse guest needs, ensuring a pleasant stay for solo travellers, couples, or families. Guests can expect clean and inviting living spaces, featuring comfortable bedding and effective climate control systems to ensure a pleasant temperature regardless of the external weather. The bathrooms are modern and well-maintained, offering a refreshing space to start and end your day. While specific room names, exact square meterage, and precise pricing are best confirmed directly, the overall experience focuses on providing a high standard of comfort and convenience, mirroring the expectations of travellers who value a good night's sleep and a well-equipped personal space.

Recommended Nearby Dining and Cafes around Somerset Sudirman Jakarta

Jakarta's culinary scene is as diverse and exciting as the city itself, and Somerset Sudirman Jakarta places you in a prime position to explore it. The surrounding area is dotted with a variety of dining establishments, from casual local eateries serving authentic Indonesian cuisine to more contemporary cafes offering international fare. You'll find numerous spots perfect for a hearty breakfast, perhaps a local nasi goreng or a more familiar continental spread. The vibrant café culture means you're never far from a good cup of coffee, a welcome sight for those accustomed to Australia's renowned coffee scene. Explore the local markets for fresh produce and street food delights, or discover hidden gems tucked away in nearby shopping centres. The hotel itself may also offer dining options, providing convenient choices for a quick meal or a relaxed dinner.

Popular Attractions and Activities near Somerset Sudirman Jakarta

Jakarta offers a wealth of attractions for every type of traveller. Within or around the Jakarta Pusat area, you can immerse yourself in the city's rich history and vibrant modern culture. Explore the grandeur of the Istiqlal Mosque, the largest mosque in Southeast Asia, and the majestic Jakarta Cathedral located just across the street, symbolizing religious harmony. Delve into Indonesia's past at the National Museum of Indonesia, housing an extensive collection of artefacts. For a taste of local life and shopping, the bustling markets and modern malls like Grand Indonesia offer endless opportunities. Experience panoramic city views from the observation deck of the Monas (National Monument), an iconic symbol of Jakarta. For those interested in art and culture, the Wayang Museum provides insights into traditional Indonesian puppetry. If you are looking for other activities around Somerset Sudirman Jakarta, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Somerset Sudirman Jakarta from the Airport

Navigating your way from Soekarno-Hatta International Airport (CGK) to Somerset Sudirman Jakarta is straightforward, with several convenient transportation options available. The airport transfer service of Somerset Sudirman Jakarta can be accessed through various means. You can opt for the airport train service, which provides a comfortable and efficient way to reach the city centre, followed by a short taxi or rideshare trip to the hotel. Alternatively, airport shuttle buses operate regularly, offering a cost-effective option. Public metered taxis are readily available at designated taxi stands outside the arrival terminals, ensuring a reliable journey. For those who prefer the convenience of on-demand transport, rideshare services are also a popular choice. Planning your journey in advance can help ensure a smooth arrival. For more information on booking your transport, consider exploring options for airport transfer service.

Summary of Why You Should Choose Somerset Sudirman Jakarta

Somerset Sudirman Jakarta stands out as an excellent choice for Australian travellers due to its prime location, comfortable accommodations, and reliable services.

  • Prime Location: Situated in the heart of Jakarta's central business district, offering easy access to key attractions and commercial areas.
  • Comfortable Stay: Well-appointed rooms with modern amenities and effective climate control ensure a relaxing experience.
  • Convenient Facilities: Enjoy essential services like Wi-Fi, a 24-hour front desk, and fitness facilities.
  • Accessibility: Well-connected to public transport and major roadways, making exploration easy.

To secure your ideal stay, check room availability at Somerset Sudirman Jakarta and book Somerset Sudirman Jakarta today. Rates at Somerset Sudirman Jakarta start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

For more options, you can also Book budget hotels in Jakarta and Easily book domestic and international flights at low prices.

All facilities in Somerset Sudirman Jakarta

Facility

  • Outdoor pool
  • Aerobics
  • Children pool
  • Swimming pool
Swimming Pool Somerset Sudirman Jakarta
Swimming Pool
Fitness Center Somerset Sudirman Jakarta
Fitness Center
Lobby Somerset Sudirman Jakarta
Lobby
Exterior Somerset Sudirman Jakarta
Exterior
Others Somerset Sudirman Jakarta
Others

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe
  • Continental breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Vegetarian meal

General

  • AC
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Printer
  • Projector
  • Business centre

Nearby Facilities

  • Laundry

Sports and Recreations

  • Aerobics
  • Fitness center

Kids and Pets

  • Cribs

Things to Do

  • Barbecue
  • Entertainment for children
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • Free WiFi

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Porter
  • Wedding service

Accommodation Policy & General Information in Somerset Sudirman Jakarta

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Booking Voucher. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Sudirman Jakarta
176
Number of floors in Somerset Sudirman Jakarta
18
Another facilities in Somerset Sudirman Jakarta
Children pool, Airport transfer, A la carte dinner, A la carte lunch, Breakfast

Frequently asked questions about Somerset Sudirman Jakarta

What is normal check-in & check-out time at Somerset Sudirman Jakarta?
The standard check-in time at Somerset Sudirman Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Sudirman Jakarta provide breakfast?
Yes, Somerset Sudirman Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Somerset Sudirman Jakarta?
Somerset Sudirman Jakarta has a 4.0-star rating.
How many floors does Somerset Sudirman Jakarta have?
Somerset Sudirman Jakarta has 18.
How many rooms are available at Somerset Sudirman Jakarta?
Somerset Sudirman Jakarta has 176.
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Somerset Sudirman Jakarta reviews and ratings

Overall Ratings & Reviews Somerset Sudirman Jakarta

Traveloka (1,177)
Other sources (127)
9.1
Exceptional
From 1,177 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Somerset Sudirman Jakarta
All
Room Space (94)
Bedroom (84)
Staff Friendliness (83)
Bathroom (83)
Distance to City Center (82)
Ambiance (82)
Hotel Area (81)
Accessibility (71)
Family Friendly (68)
Wifi (67)
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Traveller Reviews Somerset Sudirman Jakarta

Number of reviews per page
20
40
Customer reviews
D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Superb facilities, very clean, one day I will be back here.
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Accommodation's Reply
13 Nov 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I was very satisfied with my stay at Somerset Sudirman. I booked a studio room, which had a mini kitchen so I could cook and/or reheat food. The room was very comfortable, with a living room with a TV and sofa separate from the bedroom. All the bathroom amenities were functional. The room had a balcony, and it was very comfortable. The only downside was that the TV didn't support Netflix. I also tried the swimming pool, which was open until 9 p.m. The food at the restaurant was also delicious. You really get what you pay for.
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us. We greatly appreciate your positive review and are delighted to hear that some of our services and facilities contributed to your memorable stay at Somerset Sudirman Jakarta. However, we apologize for any inconvenience or disappointment you experienced during your stay. We are deeply sorry that your experience did not meet your expectations. Your feedback is important to us, and we have forwarded it to the relevant team for evaluation and improvement of our services in the future. We believe that guest feedback is vital in helping us continuously enhance the quality of our services and guest experience. Thank you again for your feedback. We sincerely hope to welcome you back again and provide you with an even better experience on your next stay. Sincerely, Management
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W***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff is friendly. The lobby is clean and smells great. Spending time with family is quite relaxing and enjoyable.
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Cindy p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I will be staying here every time I come to Jakarta!
1 people find it helpful
Accommodation's Reply
16 Sep 2026
Greetings from Somerset Sudirman Jakarta! Dear Cindy p. Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Firska A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything is fine and hope to come back for a staycation here. Thanks
1 people find it helpful
Accommodation's Reply
04 Sep 2026
Greetings from Somerset Sudirman Jakarta! Dear Firska A., Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The plant is recommended and very effective 😊🙏🏻
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3 people find it helpful
Accommodation's Reply
31 Aug 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Hotel was quite luxurious. My only comment is regarding my shower head; it was spoilt and water was leaking out, so I had to use the rain shower on top instead. Other than that, breakfast was pretty decent. The room can be a bit noisy at night.
1 people find it helpful
Accommodation's Reply
26 Aug 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your feedback with us and for choosing Somerset Sudirman Jakarta during your recent visit to Jakarta. We sincerely regret to learn that your experience did not fully meet your expectations. Please accept our heartfelt apologies for the inconvenience and disappointment you encountered during your stay. At Somerset Sudirman Jakarta, we continuously strive to provide the highest level of service and comfort to all our guests. Therefore, it is concerning to learn that we fell short on this occasion. Please rest assured that your feedback has been taken seriously and shared with the related team for immediate attention and improvement. We truly appreciate you bringing this matter to our attention, as your feedback is invaluable in helping us enhance our services and guest experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much better experience whenever your travels bring you back to Jakarta. Stay safe and healthy. Best Regards, Management
Y***A
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Perfect.........
Find this review helpful?
Accommodation's Reply
21 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
P***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
My stay was just so-so, nothing special here.
2 people find it helpful
Accommodation's Reply
15 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your feedback with us and for choosing Somerset Sudirman Jakarta during your recent visit to Jakarta. We sincerely regret to learn that your experience did not fully meet your expectations. Please accept our heartfelt apologies for the inconvenience and disappointment you encountered during your stay. At Somerset Sudirman Jakarta, we continuously strive to provide the highest level of service and comfort to all our guests. Therefore, it is concerning to learn that we fell short on this occasion. Please rest assured that your feedback has been taken seriously and shared with the related team for immediate attention and improvement. We truly appreciate you bringing this matter to our attention, as your feedback is invaluable in helping us enhance our services and guest experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much better experience whenever your travels bring you back to Jakarta. Stay safe and healthy. Best Regards, Management
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
This is my second time here for a staycation.
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Accommodation's Reply
07 Jul 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
This is exactly the accommodation we need. Good, keep it up.
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Keep it up, thanks for your help.
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
M***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
This is my second time, and I'm very satisfied. Everything is perfect. I hope the quality and cleanliness are maintained.
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4 people find it helpful
Accommodation's Reply
07 Jul 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Y***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
The hotel staff were extremely friendly, polite, and attentive. They made things very easy for us. My husband fainted in the garden, and the staff immediately helped us with a wheelchair, first aid kit, and helped us check out. The staff were all Super Special level, from the receptionist, security, and cleaning staff—everyone was exceptional. 👍👍👍
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3 people find it helpful
Accommodation's Reply
27 Jun 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Kimberly A. I. F.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 21 week(s) ago
I was a little disappointed because check-in took so long, half an hour late. I wasted so much time preparing for the concert.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Ms. Kimberly A.I.F., It is with great pleasure that we, Somerset Sudirman Jakarta, thank you for taking the time to share your valuable review and feedback with us, and thank you for choosing Somerset Sudirman Jakarta during your visit to Jakarta. We apologize for any inconvenience and disappointment you may have experienced during your stay with us. We are deeply sorry that your experience did not meet your expectations. At Somerset Sudirman Jakarta, we are committed to always providing the best service and the most comfortable accommodations for all our guests. Therefore, we take your feedback seriously and have followed up with the relevant teams for future improvements. We greatly appreciate your feedback, as it helps us continuously improve the quality of our service and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay on your next visit. Sincerely, Management
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Iwa W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It's close to GBK, so if there's an event, you can walk or take a nearby car. The hotel's facilities are excellent.
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Accommodation's Reply
22 Jun 2026
Dear Ms. Iwa W., From Sudirman Somerset Jakarta: Thank you very much for your positive feedback regarding your stay at our hotel. We are delighted that our facilities and services made your stay comfortable and memorable. Thank you again for choosing our hotel for your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any requests, please contact us. We are happy to assist you and will do our best to make your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Y***n
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Staycation
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9.4
/10
Reviewed 22 week(s) ago
The Executive Suite is very comfortable, with a fully equipped mini kitchenette, freezer, microwave, electric stove, and other cooking utensils, making it perfect for extended stays. The room is not soundproof, especially when someone moves chairs from upstairs or to the side, which is quite audible and quite disturbing, especially while sleeping. The facilities are also complete, with a swimming pool, gym, jogging track, and more. It's also close to the main road, so you can easily find food outside with plenty of options. Overall, I'm satisfied.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We greatly appreciate your positive review and are delighted to hear that you were satisfied with our services and facilities during your stay at Somerset Sudirman Jakarta. We apologize for any inconvenience and disappointment you experienced during your stay with us. We are deeply sorry that your experience did not fully meet your expectations. Your feedback is important to us, and we have forwarded it to the relevant team for evaluation and improvement of our services in the future. We believe that guest feedback is vital in helping us continuously improve the quality of our services and guest experience. Thank you again for your feedback. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Management
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Y***n
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9.4
/10
Reviewed 22 week(s) ago
The hotel is my favorite, I stayed 3 nights, 2 nights in the premier and 1 night in the executive suite, comfortable for families
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Verified Traveler
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Business
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9.4
/10
Reviewed 24 week(s) ago
As comfortable and accommodating as ever. Thank you for being consistent!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
I really enjoyed staying at this hotel; it was clean and comfortable. The amenities were complete, and after swimming, you could wash your wet clothes straight away, hehe. It's always a great choice for a staycation with my husband.
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2 people find it helpful
Accommodation's Reply
29 May 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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