Somerset Sudirman Jakarta

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9.0
/10
Exceptional
1,296 reviews

What Guests Say About Their Stay

N***r

10.0
/ 10
I was very satisfied with my stay at Somerset Sudirman. I booked a studio room, which had a mini kitchen so I could cook and/or reheat food. The room was very comfortable, with a living room with a TV and sofa separate from the bedroom. All the bathroom amenities were functional. The room had a balcony, and it was very comfortable. The only downside was that the TV didn't support Netflix. I also tried the swimming pool, which was open until 9 p.m. The food at the restaurant was also delicious. You really get what you pay for.
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M***y

9.7
/ 10
This is my second time, and I'm very satisfied. Everything is perfect. I hope the quality and cleanliness are maintained.
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Y***i

9.1
/ 10
The hotel staff were extremely friendly, polite, and attentive. They made things very easy for us. My husband fainted in the garden, and the staff immediately helped us with a wheelchair, first aid kit, and helped us check out. The staff were all Super Special level, from the receptionist, security, and cleaning staff—everyone was exceptional. 👍👍👍
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Verified Traveler

9.4
/ 10
I really enjoyed staying at this hotel; it was clean and comfortable. The amenities were complete, and after swimming, you could wash your wet clothes straight away, hehe. It's always a great choice for a staycation with my husband.
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Devina

10.0
/ 10
All good! The room was comfortable with a great ambiance and was kept clean. The staff was friendly and very helpful. There was a booking error from the app because I booked a 1-bedroom executive suite but the system booked an executive room (executive king). However, the hotel was very responsive in addressing the error so I still got the room I booked, the executive suite. The service is top notch! :)
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In the Area
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Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250

Main Facilities

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This accommodation offers:
Outdoor pool
Aerobics
Children pool
Swimming pool
Laundry service
Parking
Airport transfer
Restaurant
Luggage storage
Elevator
Somerset Sudirman Jakarta is a 4-star apartments that has been welcoming guests since 2021. The accommodation went through a renovation in 2021. Somerset Sudirman Jakarta is part of Somerset under The Ascott Limited. There are 176 rooms spread across 18 floors.
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What's around Somerset Sudirman Jakarta

Jl. Karet Pasar Baru Barat V No.92, RT.9/RW.4, Bend. Hilir, Jakarta, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10250
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Discover More About Somerset Sudirman Jakarta

Overview of Somerset Sudirman Jakarta

Somerset Sudirman Jakarta offers a blend of modern comfort and Indonesian hospitality in the heart of Jakarta's bustling Sudirman district. The hotel boasts a contemporary design, creating a relaxed and inviting atmosphere for both business and leisure travellers. The surrounding neighbourhood is known for its vibrant energy, with a mix of corporate offices, upscale residences, and trendy restaurants.

Located in a prime area, Somerset Sudirman Jakarta provides easy access to Jakarta's central business district and major shopping malls. Getting around is a breeze, with convenient access to public transport options, including bus rapid transit and commuter rail lines, making it simple to explore other parts of the city. The hotel stands out for its commitment to providing a seamless and affordable stay, ensuring guests have everything they need for a productive and enjoyable visit.

Somerset Sudirman Jakarta, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Somerset Sudirman Jakarta Facilities

Featuring 176 rooms in total, Somerset Sudirman Jakarta offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious suites and kid-friendly amenities, while digital nomads can take advantage of the high-speed internet and dedicated workspaces. Groups travelling together will find the connecting rooms and communal areas perfect for socialising. Leisure travellers can unwind by the pool or enjoy a rejuvenating spa treatment.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed for ultimate comfort, featuring plush bedding, a well-lit workspace, and complimentary high-speed Wi-Fi. The en-suite bathrooms are equipped with modern fixtures and premium toiletries. In-room conveniences include a mini-fridge, coffee maker, and a flat-screen TV with cable channels.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Somerset Sudirman Jakarta

Expect a vibrant yet relaxed ambience at Somerset Sudirman Jakarta. The mornings are typically bustling with guests heading out for business meetings or exploring the city. Evenings offer a more laid-back atmosphere, with guests unwinding in the common areas or enjoying a meal at the on-site restaurant.

The hotel often arranges city tours and cultural experiences for guests who want to delve deeper into Jakarta's rich heritage. Upon check-in, you'll be greeted with warm Indonesian hospitality. A helpful tip: familiarise yourself with basic Indonesian phrases to enhance your interactions with locals. Remember to dress respectfully when visiting religious sites.

How to Get to Somerset Sudirman Jakarta

The nearest major international airport is easily accessible from Somerset Sudirman Jakarta, approximately 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections to the city centre are also available from the airport. Several train and bus stations are located within a reasonable distance, providing convenient links to other parts of Jakarta and surrounding areas.

Food Near Somerset Sudirman Jakarta

Many hotels provide a complimentary breakfast buffet, offering a mix of Indonesian and international dishes. Some rooms may include kitchenettes or access to self-catering facilities. Numerous cafs and restaurants are located within walking distance, offering a diverse range of cuisines.

For a taste of local flavours, try nasi goreng (fried rice) or sate (grilled skewers) from nearby street vendors or warungs (small eateries). Budget-friendly options include gado-gado (Indonesian salad with peanut sauce) and mie ayam (chicken noodle soup). Mid-range restaurants offer a wider selection of Indonesian and international dishes.

Things to Do Around Somerset Sudirman Jakarta

Explore a historic temple showcasing intricate architecture and cultural significance. Visit a lively night market offering a variety of street food, handicrafts, and local products. Take a stroll through a riverside park, enjoying the scenic views and fresh air.

A one-day walkable itinerary could include visiting a national monument, exploring a museum showcasing Indonesian art and history, and enjoying a traditional Indonesian dinner. A two-day extended stay could include a visit to a nearby island, exploring a botanical garden, and experiencing a traditional dance performance. In the evenings, enjoy live music at a local bar or relax at a rooftop lounge with panoramic city views.

Why Somerset Sudirman Jakarta is Popular Among Travellers

Somerset Sudirman Jakarta is particularly popular among travellers due to its affordability, convenient location, and comfortable accommodations. Repeat visitors often appreciate the friendly staff, the well-maintained facilities, and the easy access to Jakarta's main attractions. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring the city.

Tips for First-Time Visitors

Consider booking a suite if you're travelling with family or require extra space. Pack light, breathable clothing suitable for Jakarta's tropical climate. Bring a universal adapter for your electronic devices. Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites. The most common language spoken is Bahasa Indonesia, but English is widely understood in tourist areas. Learning a few basic Indonesian phrases will be greatly appreciated.

Best Time to Stay at Somerset Sudirman Jakarta

The peak season in Jakarta is typically during school holidays and major festivals, when prices may be higher and attractions more crowded. The off-peak season offers lower prices and fewer crowds, but the weather may be more humid. The dry season (May to September) is generally considered the best time to visit, with sunny skies and pleasant temperatures. The rainy season (October to April) can bring heavy downpours, but the rain is often short-lived.

Consider planning your visit around local events and festivals to experience Jakarta's vibrant culture. For budget-conscious travellers, the quieter months of the year offer the best deals on accommodation and flights.

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A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Somerset Sudirman Jakarta

Facility

  • Outdoor pool
  • Aerobics
  • Children pool
  • Swimming pool
Others Somerset Sudirman Jakarta
Others

Meals & Dining

  • Breakfast
  • Continental breakfast
  • Café

Business Facilities

  • Secretial service
  • Projector
  • Business facilities
  • Printer
  • Photocopier
  • Conference room
  • Meeting facilities

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Room service
  • Restaurant

Activity & Leisure

  • Massage
  • Barbecue grill
  • Garden
  • Entertainment programme for children
  • Sauna
  • Outdoor pool
  • Spa

Sports & Recreation

  • Aerobics

Accommodation Facilities

  • Car park
  • Terrace
  • Family room

Guest Services

  • Luggage storage
  • Porter
  • Medical service
  • Front desk
  • Concierge
  • Bellboy service
  • Wedding service
  • Laundry Service
  • 24-hour security
  • 24-hour front desk

Accessibility

  • Wheelchair accessible
  • Accessible parking

Transportation

  • Airport transfer

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Family & Kids

  • Children's pool

Nearby Facilities

  • Launderette

Accommodation Policy & General Information in Somerset Sudirman Jakarta

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Booking Voucher. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Sudirman Jakarta
176
Number of floors in Somerset Sudirman Jakarta
18
Another facilities in Somerset Sudirman Jakarta
Breakfast, Continental breakfast, Café, Secretial service, Projector

Frequently asked question in Somerset Sudirman Jakarta

What is normal check-in & check-out time at Somerset Sudirman Jakarta?
The standard check-in time at Somerset Sudirman Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Sudirman Jakarta provide breakfast?
Yes, Somerset Sudirman Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Somerset Sudirman Jakarta have?
Somerset Sudirman Jakarta is a 4.0-star hotel.
How many floors does Somerset Sudirman Jakarta have?
Somerset Sudirman Jakarta has 18 floors.
How many rooms does Somerset Sudirman Jakarta have?
Somerset Sudirman Jakarta has 176 rooms in total.
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More Reviews from Other Guests in Somerset Sudirman Jakarta

Overall Ratings & Reviews Somerset Sudirman Jakarta

Traveloka (1,171)
Other sources (125)
9.1
Exceptional
From 1,171 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Somerset Sudirman Jakarta
All
Room Space (94)
Bedroom (84)
Staff Friendliness (83)
Bathroom (83)
Distance to City Center (82)
Ambiance (82)
Hotel Area (81)
Accessibility (71)
Family Friendly (68)
Wifi (67)
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Traveler Reviews Somerset Sudirman Jakarta

Number of reviews per page
20
40
Customer reviews
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I was very satisfied with my stay at Somerset Sudirman. I booked a studio room, which had a mini kitchen so I could cook and/or reheat food. The room was very comfortable, with a living room with a TV and sofa separate from the bedroom. All the bathroom amenities were functional. The room had a balcony, and it was very comfortable. The only downside was that the TV didn't support Netflix. I also tried the swimming pool, which was open until 9 p.m. The food at the restaurant was also delicious. You really get what you pay for.
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us. We greatly appreciate your positive review and are delighted to hear that some of our services and facilities contributed to your memorable stay at Somerset Sudirman Jakarta. However, we apologize for any inconvenience or disappointment you experienced during your stay. We are deeply sorry that your experience did not meet your expectations. Your feedback is important to us, and we have forwarded it to the relevant team for evaluation and improvement of our services in the future. We believe that guest feedback is vital in helping us continuously enhance the quality of our services and guest experience. Thank you again for your feedback. We sincerely hope to welcome you back again and provide you with an even better experience on your next stay. Sincerely, Management
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W***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly. The lobby is clean and smells great. Spending time with family is quite relaxing and enjoyable.
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1 people find it helpful
Accommodation's Reply
07 Oct 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Cindy p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I will be staying here every time I come to Jakarta!
1 people find it helpful
Accommodation's Reply
16 Sep 2026
Greetings from Somerset Sudirman Jakarta! Dear Cindy p. Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Firska A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything is fine and hope to come back for a staycation here. Thanks
1 people find it helpful
Accommodation's Reply
04 Sep 2026
Greetings from Somerset Sudirman Jakarta! Dear Firska A., Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The plant is recommended and very effective 😊🙏🏻
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3 people find it helpful
Accommodation's Reply
31 Aug 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
Hotel was quite luxurious. My only comment is regarding my shower head; it was spoilt and water was leaking out, so I had to use the rain shower on top instead. Other than that, breakfast was pretty decent. The room can be a bit noisy at night.
1 people find it helpful
Accommodation's Reply
26 Aug 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your feedback with us and for choosing Somerset Sudirman Jakarta during your recent visit to Jakarta. We sincerely regret to learn that your experience did not fully meet your expectations. Please accept our heartfelt apologies for the inconvenience and disappointment you encountered during your stay. At Somerset Sudirman Jakarta, we continuously strive to provide the highest level of service and comfort to all our guests. Therefore, it is concerning to learn that we fell short on this occasion. Please rest assured that your feedback has been taken seriously and shared with the related team for immediate attention and improvement. We truly appreciate you bringing this matter to our attention, as your feedback is invaluable in helping us enhance our services and guest experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much better experience whenever your travels bring you back to Jakarta. Stay safe and healthy. Best Regards, Management
Y***A
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Perfect.........
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Accommodation's Reply
21 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
P***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
My stay was just so-so, nothing special here.
2 people find it helpful
Accommodation's Reply
15 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your feedback with us and for choosing Somerset Sudirman Jakarta during your recent visit to Jakarta. We sincerely regret to learn that your experience did not fully meet your expectations. Please accept our heartfelt apologies for the inconvenience and disappointment you encountered during your stay. At Somerset Sudirman Jakarta, we continuously strive to provide the highest level of service and comfort to all our guests. Therefore, it is concerning to learn that we fell short on this occasion. Please rest assured that your feedback has been taken seriously and shared with the related team for immediate attention and improvement. We truly appreciate you bringing this matter to our attention, as your feedback is invaluable in helping us enhance our services and guest experience. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much better experience whenever your travels bring you back to Jakarta. Stay safe and healthy. Best Regards, Management
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
This is my second time here for a staycation.
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Accommodation's Reply
07 Jul 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
This is exactly the accommodation we need. Good, keep it up.
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Keep it up, thanks for your help.
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
M***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
This is my second time, and I'm very satisfied. Everything is perfect. I hope the quality and cleanliness are maintained.
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4 people find it helpful
Accommodation's Reply
07 Jul 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Y***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The hotel staff were extremely friendly, polite, and attentive. They made things very easy for us. My husband fainted in the garden, and the staff immediately helped us with a wheelchair, first aid kit, and helped us check out. The staff were all Super Special level, from the receptionist, security, and cleaning staff—everyone was exceptional. 👍👍👍
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3 people find it helpful
Accommodation's Reply
27 Jun 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Kimberly A. I. F.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 20 week(s) ago
I was a little disappointed because check-in took so long, half an hour late. I wasted so much time preparing for the concert.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
Dear Ms. Kimberly A.I.F., It is with great pleasure that we, Somerset Sudirman Jakarta, thank you for taking the time to share your valuable review and feedback with us, and thank you for choosing Somerset Sudirman Jakarta during your visit to Jakarta. We apologize for any inconvenience and disappointment you may have experienced during your stay with us. We are deeply sorry that your experience did not meet your expectations. At Somerset Sudirman Jakarta, we are committed to always providing the best service and the most comfortable accommodations for all our guests. Therefore, we take your feedback seriously and have followed up with the relevant teams for future improvements. We greatly appreciate your feedback, as it helps us continuously improve the quality of our service and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay on your next visit. Sincerely, Management
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Iwa W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It's close to GBK, so if there's an event, you can walk or take a nearby car. The hotel's facilities are excellent.
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Accommodation's Reply
22 Jun 2026
Dear Ms. Iwa W., From Sudirman Somerset Jakarta: Thank you very much for your positive feedback regarding your stay at our hotel. We are delighted that our facilities and services made your stay comfortable and memorable. Thank you again for choosing our hotel for your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any requests, please contact us. We are happy to assist you and will do our best to make your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The Executive Suite is very comfortable, with a fully equipped mini kitchenette, freezer, microwave, electric stove, and other cooking utensils, making it perfect for extended stays. The room is not soundproof, especially when someone moves chairs from upstairs or to the side, which is quite audible and quite disturbing, especially while sleeping. The facilities are also complete, with a swimming pool, gym, jogging track, and more. It's also close to the main road, so you can easily find food outside with plenty of options. Overall, I'm satisfied.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We greatly appreciate your positive review and are delighted to hear that you were satisfied with our services and facilities during your stay at Somerset Sudirman Jakarta. We apologize for any inconvenience and disappointment you experienced during your stay with us. We are deeply sorry that your experience did not fully meet your expectations. Your feedback is important to us, and we have forwarded it to the relevant team for evaluation and improvement of our services in the future. We believe that guest feedback is vital in helping us continuously improve the quality of our services and guest experience. Thank you again for your feedback. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Management
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Y***n
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9.4
/10
Reviewed 21 week(s) ago
The hotel is my favorite, I stayed 3 nights, 2 nights in the premier and 1 night in the executive suite, comfortable for families
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+2
1 people find it helpful
Accommodation's Reply
25 Jun 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Verified Traveler
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Business
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9.4
/10
Reviewed 23 week(s) ago
As comfortable and accommodating as ever. Thank you for being consistent!
1 people find it helpful
Accommodation's Reply
04 Jun 2026
Greetings from Somerset Sudirman Jakarta! Dear Valued Guest, Thank you for taking the time to share your wonderful stay experience with us. It was truly a pleasure to have you as our guest. We sincerely appreciate your kind feedback and are grateful that you chose Somerset Sudirman Jakarta as your preferred accommodation during your recent visit to Jakarta. We are delighted to know that you enjoyed your stay and that our facilities and services met your expectations. Your satisfaction is our greatest reward and motivation to continue delivering exceptional hospitality experiences. Should there be anything we can assist with on your next visit to make your stay even more comfortable, please do not hesitate to let us know. Your comfort and satisfaction are very important to us. Once again, thank you very much for choosing Somerset Sudirman Jakarta. We look forward to welcoming you back again soon. Stay safe and healthy. Best Regards, Management
Verified Traveler
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9.4
/10
Reviewed 24 week(s) ago
I really enjoyed staying at this hotel; it was clean and comfortable. The amenities were complete, and after swimming, you could wash your wet clothes straight away, hehe. It's always a great choice for a staycation with my husband.
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2 people find it helpful
Accommodation's Reply
29 May 2026
We cordially invite you to stay at Sudirman Somerset Hotel in Jakarta. Thank you so much for sharing your wonderful experience at our hotel. We are delighted that our facilities and services provided you with comfort and a memorable experience. Thank you again for choosing Sudirman Somerset Hotel as your accommodation during your trip to Jakarta. We are honored to have welcomed you and we hope to welcome you again in the future. If you have any questions or require any assistance, please do not hesitate to contact us. We are happy to help and are committed to making your next stay even more comfortable. Thank you again for choosing Sudirman Somerset Hotel. The Hotel Management Team
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Devina
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10.0
/10
Reviewed 24 week(s) ago
All good! The room was comfortable with a great ambiance and was kept clean. The staff was friendly and very helpful. There was a booking error from the app because I booked a 1-bedroom executive suite but the system booked an executive room (executive king). However, the hotel was very responsive in addressing the error so I still got the room I booked, the executive suite. The service is top notch! :)
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1 people find it helpful
Accommodation's Reply
25 May 2026
Dear Ms. Davina S., Thank you for taking the time to share your experience with us. We greatly appreciate your positive review and are delighted to hear that you were satisfied with our services and facilities during your stay at Somerset Sudirman Jakarta. We apologize for any inconvenience and disappointment you may have experienced during your stay. We are very sorry that your experience did not meet your expectations. Your feedback is important to us, and we have forwarded it to the relevant team for evaluation and improvement of our services in the future. We believe that guest feedback is crucial in helping us continuously improve our services and guest experience. Thank you again for your feedback. We hope to welcome you back again and provide you with a better experience on your next stay. Sincerely, Management
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