The Dewi Kintamani

Camping
Preferred Partner
All-star Accommodation
8.8
/10
Very Good
268 reviews

What Guests Say About Their Stay

Dedik Y.

9.7
/ 10
The staff was very helpful, helping me with my wife's birthday surprise. Thank you, The Dewi Kintamani.
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Mega A.

10.0
/ 10
My first stay here was very satisfying. The room was comfortable, the ambiance and view were great, and the food was delicious. I plan to come back again 👍
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Jepmi N.

10.0
/ 10
The most recommended place if you go to Kintamani, there is a small private pool in front of the room with hot water, while enjoying the beautiful view of the lake and Mount Batur in the morning, truly an unforgettable experience, for anyone who wants to vacation in Kintamani, you must try this place, guaranteed to make your vacation memorable.
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R***a

9.4
/ 10
Comfortable, calm, and happy. Complete facilities, friendly and helpful service. Perfect for healing.
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Chieka C.

9.7
/ 10
First time here, not disappointed, very pleasant, friendly staff, delicious food, most importantly the view is very very nice, cool and cold air... Highly recommended
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In the Area
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Jalan Song Dikitm Songan, Kintamani, Bangli, Bali, Kintamani, Bangli, Bali, Indonesia, 80652

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
The Dewi Kintamani is a camp is located at Kintamani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Dewi Kintamani

Jalan Song Dikitm Songan, Kintamani, Bangli, Bali, Kintamani, Bangli, Bali, Indonesia, 80652
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Lobby The Dewi Kintamani
Exterior 2 The Dewi Kintamani

Discover More About The Dewi Kintamani

Discover The Dewi Kintamani: Your Gateway to Bali's Serene Highlands

Welcome to The Dewi Kintamani, a truly special place nestled in the heart of Bali, Indonesia, offering an unforgettable escape. If you're dreaming of breathtaking views, tranquil surroundings, and genuine Balinese hospitality, then look no further. Room rates at The Dewi Kintamani start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Dewi Kintamani Location

The Dewi Kintamani is ideally situated in the picturesque Bangli Regency, a region renowned for its stunning natural beauty and rich cultural heritage. Located approximately 1.5 hours' drive from Ngurah Rai International Airport (DPS), the hotel offers a peaceful retreat away from the bustling tourist hubs, yet remains accessible to key attractions. The atmosphere here is one of profound tranquility, surrounded by lush rice paddies and the majestic Mount Batur in the distance, making it perfect for those seeking a serene getaway or a base for exploring Bali's cultural heartland.

The Dewi Kintamani Facilities & Services

Facilities for guests at The Dewi Kintamani are designed to ensure a comfortable and enjoyable stay.
  • Complimentary Wi-Fi throughout the property.
  • A stunning outdoor swimming pool with panoramic views, open daily from 7:00 AM to 7:00 PM.
  • On-site restaurant serving delicious Indonesian and international cuisine, open for breakfast, lunch, and dinner.
  • A relaxing spa offering traditional Balinese massages and treatments (additional fees apply, typically AUD $30 - $80 depending on treatment).
  • 24-hour front desk assistance to cater to your needs at any time.
  • Concierge services to help arrange tours and activities.
  • Luggage storage facilities available.
  • On-site parking is available for guests, free of charge.

The Dewi Kintamani Room Types

The Dewi Kintamani offers a variety of thoughtfully appointed rooms to suit every traveler's needs. The room types of The Dewi Kintamani are designed with comfort and relaxation in mind.
  • Deluxe Room:

    Featuring a comfortable queen or twin beds, these rooms offer garden views. All Deluxe Rooms are non-smoking and include a private bathroom with a shower.
  • Superior Room:

    Slightly more spacious than the Deluxe, these rooms also come with a queen or twin bed configuration and garden views. They are non-smoking and equipped with a private bathroom with a shower.
  • Suite:

    Offering enhanced comfort and space, the Suites provide stunning views of the surrounding landscape. These rooms are non-smoking and feature a private bathroom, with some suites offering the added luxury of a bathtub.
  • Family Room:

    Ideal for families, these rooms are designed to accommodate multiple guests, often featuring a combination of bed types. They are non-smoking and include a private bathroom.
All rooms are strictly non-smoking. There are no specific pet-friendly rooms available at this time.

The Dewi Kintamani Dining & Restaurants

Savour the flavours of Bali and beyond at The Dewi Kintamani's dining venues.
  • The Kintamani Restaurant:

    This is the hotel's main dining area, offering a delightful breakfast buffet from 7:00 AM to 10:00 AM, with an estimated price of AUD $15 per person. For lunch and dinner, the restaurant serves a curated menu of Indonesian specialties and international favourites, with main courses typically ranging from AUD $12 to AUD $25. The restaurant is open daily from 7:00 AM to 10:00 PM.
  • Poolside Bar:

    Enjoy refreshing drinks and light snacks by the pool. Open from 10:00 AM to 6:00 PM, it's the perfect spot to unwind.

The Dewi Kintamani Nearby Attractions and Activities

The Bangli Regency is rich with cultural and natural wonders, offering plenty to explore during your stay at The Dewi Kintamani.
  • Tirta Empul Temple:

    A significant Balinese Hindu water temple known for its holy spring water, where locals and tourists perform purification rituals.
  • Besakih Temple:

    Known as the 'Mother Temple' of Bali, this is the largest and holiest temple complex on the island, perched on the slopes of Mount Agung.
  • Mount Batur:

    An active volcano offering incredible sunrise trekking opportunities for the adventurous.
  • Tegalalang Rice Terraces:

    Iconic, verdant rice paddies offering stunning panoramic views and photo opportunities.
  • Kintamani Plateau:

    Famous for its breathtaking views of Mount Batur and its caldera lake.
If you are looking for other activities around The Dewi Kintamani, check out the best deals on Traveloka: Recommended activities in Bangli!

How to Get to The Dewi Kintamani from the Airport

Getting to The Dewi Kintamani from Ngurah Rai International Airport (DPS) is straightforward, with several convenient options available. The airport transfer service of The Dewi Kintamani can be arranged for a seamless arrival.
  • Private Airport Transfer:

    The most convenient option is to pre-book a private car through the hotel or a reputable service. This typically costs around AUD $40 - $60 and takes approximately 1.5 hours, depending on traffic. You can also explore airport transfer services for competitive rates.
  • Taxi:

    Metered airport taxis are readily available outside the arrivals hall. The journey will cost approximately AUD $30 - $50, with a travel time of around 1.5 hours.
  • Ride-hailing Services:

    Ride-hailing apps are a popular choice. You can book a car through these services for a similar price and travel time as a taxi.
How to get to The Dewi Kintamani is made easy with these transport options, ensuring you can start your relaxing holiday without any hassle.

Summary of Why You Should Choose to Stay at The Dewi Kintamani

The Dewi Kintamani offers a unique blend of tranquility, natural beauty, and authentic Balinese culture, making it an ideal choice for your next holiday.
  • Stunning Location:

    Nestled amidst the serene highlands of Bangli, offering breathtaking views and a peaceful atmosphere.
  • Authentic Experience:

    Immerse yourself in Balinese culture with proximity to significant temples and local life.
  • Comfortable Accommodation:

    A range of well-appointed rooms to suit different needs and budgets.
  • Excellent Facilities:

    Enjoy a refreshing pool, on-site dining, and relaxing spa services.
  • Value for Money:

    Competitive pricing, especially when utilizing promotions.
Discover the magic of Bali at The Dewi Kintamani. Check Room availability at The Dewi Kintamani and start planning your escape. For the best deals and a seamless experience, consider Booking The Dewi Kintamani through Traveloka. Don't forget to Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in The Dewi Kintamani

Swimming Pool The Dewi Kintamani
Swimming Pool
Common Space The Dewi Kintamani
Common Space
Lobby The Dewi Kintamani
Lobby
Exterior The Dewi Kintamani
Exterior
Bedroom The Dewi Kintamani
Bedroom

General

  • Smoking area
  • Non-smoking room
  • Terrace
  • Swimming pool

Hotel Services

  • Front desk
  • Tours
  • 24-hour Receptionist

Public Facilities

  • WiFi in public area
  • Restaurant

Nearby Facilities

  • Shops
  • Supermarket

Food and Drinks

  • Breakfast (surcharge)

Transportation

  • Valet parking

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

In-room Facilities

  • Shower

Accommodation Policy & General Information in The Dewi Kintamani

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 16. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Dewi Kintamani
11
Number of floors in The Dewi Kintamani
1
Another facilities in The Dewi Kintamani
Smoking area, Non-smoking room, Terrace, Swimming pool, Front desk

Frequently asked questions about The Dewi Kintamani

What are available facilities at The Dewi Kintamani?
There are top facilites at The Dewi Kintamani such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Dewi Kintamani?
The standard check-in time at The Dewi Kintamani is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Dewi Kintamani provide breakfast?
Yes, The Dewi Kintamani provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Dewi Kintamani?
The Dewi Kintamani has a 0.0-star rating.
How many floors does The Dewi Kintamani have?
The Dewi Kintamani has 1.
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The Dewi Kintamani reviews and ratings

Overall Ratings & Reviews The Dewi Kintamani

Traveloka (264)
Other sources (4)
8.9
Very Good
From 264 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.6

Service and Facilites

8.9

People often mention about The Dewi Kintamani
All
Ambiance (46)
Staff Friendliness (43)
Bedroom (39)
Family Friendly (38)
Hotel Area (37)
Taste (36)
Bathroom (35)
Surroundings (32)
Wifi (30)
Room Space (30)
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Traveller Reviews The Dewi Kintamani

Number of reviews per page
20
40
Customer reviews
Dedik Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The staff was very helpful, helping me with my wife's birthday surprise. Thank you, The Dewi Kintamani.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a memorable stay at The Dewi Kintamani. The views are breathtaking. There are plenty of aesthetic photo spots. The rooms are comfortable, but there are flies, but not many (due to the proximity to the plantation). One downside is that the alley leading to the hotel is very narrow and unsightly. I'd recommend improving access.
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+2
1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you had a memorable time during your stay at The Deva Kintamani, enjoying the beautiful views, numerous scenic photo opportunities, and the comfort of our rooms. We appreciate your suggestion regarding the hotel entrance. We understand that this may affect guest convenience, and your feedback is invaluable for our future evaluations and improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future. Sincerely, The Management
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kurniadi a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfying, especially the food.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted to hear that you were satisfied, especially with the food we served. Customer satisfaction is always our top priority. We hope to welcome you back again in the future. Sincerely, The Management
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K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Glamping with a very beautiful view, suitable for healing with family.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you enjoyed your glamping experience with its beautiful scenery, perfect for a family vacation. We hope this experience was a wonderful memory, and we look forward to welcoming you back in the future. Sincerely, The Management
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Wahyu w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Steady steady steady steady steady
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted that you enjoyed your stay with us. Your support and feedback motivate us to continue providing the best service. We hope to welcome you back again in the future. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
This place is indeed beautiful and boasts attractive facilities. However, unfortunately, the quality of service we received fell far short of the expected hospitality standards. Our experience with a sales representative named Indah was one of the worst we've ever had. Unclear communication, slow responses, minimal effort to find solutions, and a lack of accountability made us feel neglected as guests. Every problem that arose felt like it was made more difficult, not helped to resolve. In the hospitality business, service is the foundation. No matter how luxurious the facilities are, they mean nothing if guests have to deal with unprofessional service that isn't focused on customer satisfaction. It's a shame because this place has so much potential. However, our bad experience has diminished any positive impression we could have had. Management needs to seriously evaluate the quality of its human resources and service standards, as one incompetent staff member can ruin a reputation built over years.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and unpleasant experience you had with our staff. We deeply regret the unclear communication, delayed response, and failure to provide a satisfactory solution to your problem. This does not reflect the service standards we strive for, and we deeply apologize for the negative impact this had on your experience. We have taken your feedback regarding the attitude and professionalism of our staff seriously and will conduct an immediate internal investigation to improve our services in the future. We are committed to continuously improving the quality of our human resources and customer service standards to prevent such incidents from happening again. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience in the future. Sincerely, Management
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M Said J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Yesterday, I chose a family room, but it was quiet, with no one else nearby. I ended up upgrading to a suite, which cost me an additional 350,000 Rupiah, plus an additional 175,000 Rupiah for children, making me quite broke. The room was okay, but it turned out there was no TV.
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2 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced regarding your room type selection and any additional charges incurred during the upgrade process. We understand this may have caused some inconvenience and apologize if the information provided was not sufficiently clear beforehand. Regarding the television facilities, we also apologize that they did not meet your expectations. Your feedback is invaluable for our future evaluation and improvement, particularly concerning information about room types and available amenities. Thank you for your stay, and we hope to provide you with a better experience in the future. Sincerely, Management
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Hendra H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice view, nice place, will come back again to this place.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed the nice view and the overall atmosphere of our property. It is wonderful to know that you are planning to come back again. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is incredibly clean, cool, and absolutely awesome!
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you were impressed with the cleanliness of the accommodation and the cool and comfortable atmosphere during your stay. We hope this experience was a wonderful memory and we look forward to welcoming you back again in the future. Sincerely, The Management
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M***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It's great, and the view from the room is cool. However, access to the hotel is a bit difficult by car.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you enjoyed the beautiful view and the relaxing atmosphere from your room. We also appreciate your suggestion regarding the access route to the hotel. Although some sections of the road to our hotel are somewhat difficult, especially for vehicles, we hope that your stay and the natural surroundings continued to leave a positive impression. Thank you for choosing to stay with us. We look forward to welcoming you back in the future. Sincerely, The Management
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Mega A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My first stay here was very satisfying. The room was comfortable, the ambiance and view were great, and the food was delicious. I plan to come back again 👍
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is nice from every aspect. Tip: Don't always open your room door, otherwise flies come inside.
1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The place is comfortable, family- and kid-friendly. The rooms are also comfortable, but because of the tent concept, even the suites are still hot. The air conditioner doesn't really work, and the food selection isn't extensive. Overall, it's very comfortable and I recommend this place. The view is beautiful, but there are a lot of flies because of the surrounding plantations.
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1 people find it helpful
d***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and the rooms are clean.
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1 people find it helpful
gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Don't be surprised during the fly season, because it is close to the vegetable gathering and there is manure in all areas around Lake Batur, but what is clear is that the place is beautiful and comfortable.
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gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The price is adjusted to the food in the restaurant and the taste so that those who enjoy it do not think about the price they pay because of satisfaction.
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N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
It was really fun staying here, the atmosphere was great, the breakfast was delicious, but the only downside was the many flies.
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marjati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
The view is beautiful, and there are facilities for enjoying the view, but access is quite difficult. The road is narrow and rocky, making it difficult for cars to pass. Check-in was a bit awkward; the receptionist asked me to fill in my own details, but overall, it was okay.
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Ni Nengah P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendly service, clean, comfortable hotel
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2 people find it helpful
B***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The place is clean and comfortable, only the hot water pool is not warm enough.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 The Dewi Kintamani

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Dewi Kintamani

Traveloka (264)
Other sources (4)
8.9
Very Good
From 264 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.6

Service and Facilites

8.9

People often mention about The Dewi Kintamani
All
Ambiance (46)
Staff Friendliness (43)
Bedroom (39)
Family Friendly (38)
Hotel Area (37)
Taste (36)
Bathroom (35)
Surroundings (32)
Wifi (30)
Room Space (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Dewi Kintamani

Number of reviews per page
20
40
Customer reviews
Dedik Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The staff was very helpful, helping me with my wife's birthday surprise. Thank you, The Dewi Kintamani.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a memorable stay at The Dewi Kintamani. The views are breathtaking. There are plenty of aesthetic photo spots. The rooms are comfortable, but there are flies, but not many (due to the proximity to the plantation). One downside is that the alley leading to the hotel is very narrow and unsightly. I'd recommend improving access.
Read More
Translated by Google Icon
See original
+2
1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you had a memorable time during your stay at The Deva Kintamani, enjoying the beautiful views, numerous scenic photo opportunities, and the comfort of our rooms. We appreciate your suggestion regarding the hotel entrance. We understand that this may affect guest convenience, and your feedback is invaluable for our future evaluations and improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future. Sincerely, The Management
Translated by Google Icon
See original
kurniadi a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfying, especially the food.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted to hear that you were satisfied, especially with the food we served. Customer satisfaction is always our top priority. We hope to welcome you back again in the future. Sincerely, The Management
Translated by Google Icon
See original
K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Glamping with a very beautiful view, suitable for healing with family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you enjoyed your glamping experience with its beautiful scenery, perfect for a family vacation. We hope this experience was a wonderful memory, and we look forward to welcoming you back in the future. Sincerely, The Management
Translated by Google Icon
See original
Wahyu w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Steady steady steady steady steady
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted that you enjoyed your stay with us. Your support and feedback motivate us to continue providing the best service. We hope to welcome you back again in the future. Sincerely, The Management Team
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
This place is indeed beautiful and boasts attractive facilities. However, unfortunately, the quality of service we received fell far short of the expected hospitality standards. Our experience with a sales representative named Indah was one of the worst we've ever had. Unclear communication, slow responses, minimal effort to find solutions, and a lack of accountability made us feel neglected as guests. Every problem that arose felt like it was made more difficult, not helped to resolve. In the hospitality business, service is the foundation. No matter how luxurious the facilities are, they mean nothing if guests have to deal with unprofessional service that isn't focused on customer satisfaction. It's a shame because this place has so much potential. However, our bad experience has diminished any positive impression we could have had. Management needs to seriously evaluate the quality of its human resources and service standards, as one incompetent staff member can ruin a reputation built over years.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and unpleasant experience you had with our staff. We deeply regret the unclear communication, delayed response, and failure to provide a satisfactory solution to your problem. This does not reflect the service standards we strive for, and we deeply apologize for the negative impact this had on your experience. We have taken your feedback regarding the attitude and professionalism of our staff seriously and will conduct an immediate internal investigation to improve our services in the future. We are committed to continuously improving the quality of our human resources and customer service standards to prevent such incidents from happening again. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience in the future. Sincerely, Management
Translated by Google Icon
See original
M Said J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Yesterday, I chose a family room, but it was quiet, with no one else nearby. I ended up upgrading to a suite, which cost me an additional 350,000 Rupiah, plus an additional 175,000 Rupiah for children, making me quite broke. The room was okay, but it turned out there was no TV.
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2 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced regarding your room type selection and any additional charges incurred during the upgrade process. We understand this may have caused some inconvenience and apologize if the information provided was not sufficiently clear beforehand. Regarding the television facilities, we also apologize that they did not meet your expectations. Your feedback is invaluable for our future evaluation and improvement, particularly concerning information about room types and available amenities. Thank you for your stay, and we hope to provide you with a better experience in the future. Sincerely, Management
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Hendra H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice view, nice place, will come back again to this place.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed the nice view and the overall atmosphere of our property. It is wonderful to know that you are planning to come back again. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is incredibly clean, cool, and absolutely awesome!
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you were impressed with the cleanliness of the accommodation and the cool and comfortable atmosphere during your stay. We hope this experience was a wonderful memory and we look forward to welcoming you back again in the future. Sincerely, The Management
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M***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It's great, and the view from the room is cool. However, access to the hotel is a bit difficult by car.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you enjoyed the beautiful view and the relaxing atmosphere from your room. We also appreciate your suggestion regarding the access route to the hotel. Although some sections of the road to our hotel are somewhat difficult, especially for vehicles, we hope that your stay and the natural surroundings continued to leave a positive impression. Thank you for choosing to stay with us. We look forward to welcoming you back in the future. Sincerely, The Management
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Mega A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
My first stay here was very satisfying. The room was comfortable, the ambiance and view were great, and the food was delicious. I plan to come back again 👍
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is nice from every aspect. Tip: Don't always open your room door, otherwise flies come inside.
1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The place is comfortable, family- and kid-friendly. The rooms are also comfortable, but because of the tent concept, even the suites are still hot. The air conditioner doesn't really work, and the food selection isn't extensive. Overall, it's very comfortable and I recommend this place. The view is beautiful, but there are a lot of flies because of the surrounding plantations.
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1 people find it helpful
d***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The staff is friendly and the rooms are clean.
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1 people find it helpful
gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Don't be surprised during the fly season, because it is close to the vegetable gathering and there is manure in all areas around Lake Batur, but what is clear is that the place is beautiful and comfortable.
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gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The price is adjusted to the food in the restaurant and the taste so that those who enjoy it do not think about the price they pay because of satisfaction.
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N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
It was really fun staying here, the atmosphere was great, the breakfast was delicious, but the only downside was the many flies.
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marjati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 15 week(s) ago
The view is beautiful, and there are facilities for enjoying the view, but access is quite difficult. The road is narrow and rocky, making it difficult for cars to pass. Check-in was a bit awkward; the receptionist asked me to fill in my own details, but overall, it was okay.
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Ni Nengah P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Friendly service, clean, comfortable hotel
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2 people find it helpful
B***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The place is clean and comfortable, only the hot water pool is not warm enough.
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1 people find it helpful
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