The Dewi Kintamani

Camping
Preferred Partner
All-star Accommodation
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8.8
/10
Very Good
268 reviews

What Guests Say About Their Stay

Dedik Y.

9.7
/ 10
The staff was very helpful, helping me with my wife's birthday surprise. Thank you, The Dewi Kintamani.
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Mega A.

10.0
/ 10
My first stay here was very satisfying. The room was comfortable, the ambiance and view were great, and the food was delicious. I plan to come back again 👍
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Jepmi N.

10.0
/ 10
The most recommended place if you go to Kintamani, there is a small private pool in front of the room with hot water, while enjoying the beautiful view of the lake and Mount Batur in the morning, truly an unforgettable experience, for anyone who wants to vacation in Kintamani, you must try this place, guaranteed to make your vacation memorable.
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R***a

9.4
/ 10
Comfortable, calm, and happy. Complete facilities, friendly and helpful service. Perfect for healing.
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Chieka C.

9.7
/ 10
First time here, not disappointed, very pleasant, friendly staff, delicious food, most importantly the view is very very nice, cool and cold air... Highly recommended
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In the Area
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Jalan Song Dikitm Songan, Kintamani, Bangli, Bali, Kintamani, Bangli, Bali, Indonesia, 80652

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
The Dewi Kintamani is a camp is located at Kintamani. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Dewi Kintamani

Jalan Song Dikitm Songan, Kintamani, Bangli, Bali, Kintamani, Bangli, Bali, Indonesia, 80652
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Lobby The Dewi Kintamani
Exterior 2 The Dewi Kintamani

Discover More About The Dewi Kintamani

Discover The Dewi Kintamani: Your Gateway to Bali's Serene Beauty

Welcome to The Dewi Kintamani, a captivating retreat nestled in the heart of Bali, Indonesia. If you're dreaming of an escape that blends tranquility with breathtaking natural landscapes, look no further. The Dewi Kintamani offers an unforgettable experience, providing a perfect base to explore the island's rich culture and stunning vistas. Room rates at The Dewi Kintamani start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Dewi Kintamani Location

The Dewi Kintamani is ideally situated in the picturesque Kintamani region of Bali, Indonesia. Located approximately 1.5 hours drive from Ngurah Rai International Airport (DPS), this serene area offers a refreshing escape from the bustling coastal towns. The atmosphere here is one of profound peace, characterized by cool mountain air, lush terraced rice paddies, and the majestic presence of Mount Batur and its caldera lake. It’s a place where you can truly disconnect and immerse yourself in the natural beauty of Bali.

The Dewi Kintamani Facilities & Services

Facilities for guests at The Dewi Kintamani are designed to enhance your comfort and enjoyment throughout your stay.
  • Complimentary Wi-Fi access is available throughout the property, keeping you connected.
  • A refreshing outdoor swimming pool offers a perfect spot to relax and soak up the sun.
  • The on-site restaurant serves delicious local and international cuisine.
  • Room service is available for those who prefer to dine in the privacy of their rooms.
  • Concierge services are on hand to assist with tour bookings and local recommendations.
  • Ample free parking is provided for guests arriving by car.
  • The hotel offers a laundry service for your convenience (additional fees apply).

The Dewi Kintamani Room Types

The Dewi Kintamani offers a variety of thoughtfully appointed accommodations to suit every traveler's needs. The room types of The Dewi Kintamani are designed to provide comfort and stunning views.
  • Deluxe Room:

    These rooms typically feature a Garden View or a partial Lake View. They are non-smoking and may come with or without a bathtub.
  • Superior Room:

    Offering similar amenities to the Deluxe Room, these rooms often provide a different perspective of the surrounding natural beauty, with options for Garden View. Non-smoking.
  • Suite:

    For those seeking a more spacious and luxurious experience, the Suites at The Dewi Kintamani often boast enhanced amenities and expansive views, potentially including a full Lake View or Mountain View. These rooms are non-smoking and may include a bathtub.
Please note that specific room configurations, including the presence of a bathtub, may vary. It is always recommended to check the specific room details when booking.

The Dewi Kintamani Dining & Restaurants

Savor the flavors of Bali and beyond at The Dewi Kintamani's dining establishments. The on-site restaurant offers a delightful culinary journey, showcasing a range of Indonesian specialties alongside international favorites. The restaurant is open daily from 7:00 AM to 10:00 PM. Estimated price per person for a meal ranges from PHP 500 to PHP 1,200, depending on your order. Enjoying a meal with the stunning backdrop of the Kintamani landscape is an experience in itself.

The Dewi Kintamani Nearby Attractions and Activities

The Kintamani region is rich with natural and cultural attractions, offering a wealth of experiences for visitors.
  • Mount Batur:

    Embark on a sunrise trek up Mount Batur for unforgettable panoramic views of the caldera and surrounding landscape.
  • Batur Lake:

    Enjoy the serene beauty of Batur Lake, where you can take a boat trip or simply relax by its shores.
  • Tirta Empul Temple:

    Visit this sacred water temple, renowned for its holy spring water where Balinese Hindus go for ritual purification.
  • Tegalalang Rice Terraces:

    While a bit further afield, these iconic rice terraces offer a stunning example of Bali's traditional subak irrigation system.
  • Kintamani Viewpoint:

    Simply find a scenic spot along the rim of the caldera to marvel at the breathtaking panorama of Mount Batur and Batur Lake.
If you are looking for other activities around The Dewi Kintamani, check out the best deals on Traveloka: Recommended activities in Bangli!

How to Get to The Dewi Kintamani from the Airport

Navigating your journey to The Dewi Kintamani from Ngurah Rai International Airport (DPS) is straightforward, with several convenient options available. Understanding how to get to The Dewi Kintamani ensures a smooth start to your Balinese adventure.
  • Hotel Private Airport Transfer:

    The Dewi Kintamani offers a dedicated airport transfer service for a hassle-free arrival. This pre-booked service ensures a comfortable and direct journey to the hotel. The estimated cost for this service is around PHP 1,500 - PHP 2,500, depending on the vehicle type. You can arrange this directly with the hotel.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Kintamani typically takes around 1.5 hours and may cost between PHP 800 - PHP 1,200. It's advisable to ensure the meter is used or to agree on a fare beforehand.
  • Ride-hailing Service:

    Ride-hailing services can also be used to reach The Dewi Kintamani. Similar to taxis, the fare will depend on traffic conditions and the specific service used, with an estimated cost in the range of PHP 800 - PHP 1,200.
  • Private Car Hire:

    You can also hire a private car with a driver for the day or for your transfer. This offers flexibility if you plan to make stops along the way. Prices can vary, but expect to pay approximately PHP 1,000 - PHP 1,800 for the transfer.
For added convenience, consider booking airport transfer services in advance through Traveloka or directly with The Dewi Kintamani airport transfer.

Summary of Why You Should Choose to Stay at The Dewi Kintamani

Choosing The Dewi Kintamani for your Bali getaway promises an experience filled with natural beauty, tranquility, and warm Balinese hospitality.
  • Stunning Location:

    Immerse yourself in the breathtaking scenery of Kintamani, with views of Mount Batur and its caldera lake.
  • Peaceful Atmosphere:

    Escape the crowds and enjoy a serene environment perfect for relaxation and rejuvenation.
  • Comfortable Accommodations:

    Room availability at The Dewi Kintamani ensures a range of options to suit your preferences, all designed for your comfort.
  • Convenient Facilities:

    Enjoy essential amenities like Wi-Fi, a swimming pool, and on-site dining to make your stay enjoyable.
  • Authentic Balinese Experience:

    Discover the unique culture and natural wonders of Bali from a prime location.
Booking The Dewi Kintamani is simple and rewarding. For the best rates and a seamless booking process, consider using Traveloka. Book budget hotels in Bali and secure your stay at The Dewi Kintamani today. Don't forget to explore flight options as well: Easily book domestic and international flights at low prices.

All facilities in The Dewi Kintamani

Swimming Pool The Dewi Kintamani
Swimming Pool
Common Space The Dewi Kintamani
Common Space
Lobby The Dewi Kintamani
Lobby
Exterior The Dewi Kintamani
Exterior
Bedroom The Dewi Kintamani
Bedroom

General

  • Smoking area
  • Non-smoking room
  • Terrace
  • Swimming pool

Hotel Services

  • Front desk
  • Tours
  • 24-hour Receptionist

Public Facilities

  • WiFi in public area
  • Restaurant

Nearby Facilities

  • Shops
  • Supermarket

Food and Drinks

  • Breakfast (surcharge)

Transportation

  • Valet parking

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

In-room Facilities

  • Shower

Accommodation Policy & General Information in The Dewi Kintamani

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 16. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Dewi Kintamani
11
Number of floors in The Dewi Kintamani
1
Another facilities in The Dewi Kintamani
Smoking area, Non-smoking room, Terrace, Swimming pool, Front desk

Frequently asked question in The Dewi Kintamani

What are available facilities at The Dewi Kintamani?
There are top facilites at The Dewi Kintamani such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Dewi Kintamani?
The standard check-in time at The Dewi Kintamani is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Dewi Kintamani provide breakfast?
Yes, The Dewi Kintamani provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Dewi Kintamani?
The Dewi Kintamani is a 0.0-star hotel.
How many floors does The Dewi Kintamani have?
The Dewi Kintamani has 1 floors.
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More Reviews from Other Guests in The Dewi Kintamani

Overall Ratings & Reviews The Dewi Kintamani

Traveloka (264)
Other sources (4)
8.9
Very Good
From 264 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.6

Service and Facilites

8.9

People often mention about The Dewi Kintamani
All
Ambiance (46)
Staff Friendliness (43)
Bedroom (39)
Family Friendly (38)
Hotel Area (37)
Taste (36)
Bathroom (35)
Surroundings (32)
Wifi (30)
Room Space (30)
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Traveler Reviews The Dewi Kintamani

Number of reviews per page
20
40
Customer reviews
Dedik Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff was very helpful, helping me with my wife's birthday surprise. Thank you, The Dewi Kintamani.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I had a memorable stay at The Dewi Kintamani. The views are breathtaking. There are plenty of aesthetic photo spots. The rooms are comfortable, but there are flies, but not many (due to the proximity to the plantation). One downside is that the alley leading to the hotel is very narrow and unsightly. I'd recommend improving access.
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+2
2 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you had a memorable time during your stay at The Deva Kintamani, enjoying the beautiful views, numerous scenic photo opportunities, and the comfort of our rooms. We appreciate your suggestion regarding the hotel entrance. We understand that this may affect guest convenience, and your feedback is invaluable for our future evaluations and improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future. Sincerely, The Management
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kurniadi a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very satisfying, especially the food.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted to hear that you were satisfied, especially with the food we served. Customer satisfaction is always our top priority. We hope to welcome you back again in the future. Sincerely, The Management
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K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Glamping with a very beautiful view, suitable for healing with family.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you enjoyed your glamping experience with its beautiful scenery, perfect for a family vacation. We hope this experience was a wonderful memory, and we look forward to welcoming you back in the future. Sincerely, The Management
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Wahyu w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Steady steady steady steady steady
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted that you enjoyed your stay with us. Your support and feedback motivate us to continue providing the best service. We hope to welcome you back again in the future. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
This place is indeed beautiful and boasts attractive facilities. However, unfortunately, the quality of service we received fell far short of the expected hospitality standards. Our experience with a sales representative named Indah was one of the worst we've ever had. Unclear communication, slow responses, minimal effort to find solutions, and a lack of accountability made us feel neglected as guests. Every problem that arose felt like it was made more difficult, not helped to resolve. In the hospitality business, service is the foundation. No matter how luxurious the facilities are, they mean nothing if guests have to deal with unprofessional service that isn't focused on customer satisfaction. It's a shame because this place has so much potential. However, our bad experience has diminished any positive impression we could have had. Management needs to seriously evaluate the quality of its human resources and service standards, as one incompetent staff member can ruin a reputation built over years.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and unpleasant experience you had with our staff. We deeply regret the unclear communication, delayed response, and failure to provide a satisfactory solution to your problem. This does not reflect the service standards we strive for, and we deeply apologize for the negative impact this had on your experience. We have taken your feedback regarding the attitude and professionalism of our staff seriously and will conduct an immediate internal investigation to improve our services in the future. We are committed to continuously improving the quality of our human resources and customer service standards to prevent such incidents from happening again. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience in the future. Sincerely, Management
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M Said J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Yesterday, I chose a family room, but it was quiet, with no one else nearby. I ended up upgrading to a suite, which cost me an additional 350,000 Rupiah, plus an additional 175,000 Rupiah for children, making me quite broke. The room was okay, but it turned out there was no TV.
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2 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced regarding your room type selection and any additional charges incurred during the upgrade process. We understand this may have caused some inconvenience and apologize if the information provided was not sufficiently clear beforehand. Regarding the television facilities, we also apologize that they did not meet your expectations. Your feedback is invaluable for our future evaluation and improvement, particularly concerning information about room types and available amenities. Thank you for your stay, and we hope to provide you with a better experience in the future. Sincerely, Management
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Hendra H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice view, nice place, will come back again to this place.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed the nice view and the overall atmosphere of our property. It is wonderful to know that you are planning to come back again. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is incredibly clean, cool, and absolutely awesome!
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you were impressed with the cleanliness of the accommodation and the cool and comfortable atmosphere during your stay. We hope this experience was a wonderful memory and we look forward to welcoming you back again in the future. Sincerely, The Management
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M***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
It's great, and the view from the room is cool. However, access to the hotel is a bit difficult by car.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you enjoyed the beautiful view and the relaxing atmosphere from your room. We also appreciate your suggestion regarding the access route to the hotel. Although some sections of the road to our hotel are somewhat difficult, especially for vehicles, we hope that your stay and the natural surroundings continued to leave a positive impression. Thank you for choosing to stay with us. We look forward to welcoming you back in the future. Sincerely, The Management
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Mega A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
My first stay here was very satisfying. The room was comfortable, the ambiance and view were great, and the food was delicious. I plan to come back again 👍
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything is nice from every aspect. Tip: Don't always open your room door, otherwise flies come inside.
1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The place is comfortable, family- and kid-friendly. The rooms are also comfortable, but because of the tent concept, even the suites are still hot. The air conditioner doesn't really work, and the food selection isn't extensive. Overall, it's very comfortable and I recommend this place. The view is beautiful, but there are a lot of flies because of the surrounding plantations.
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1 people find it helpful
d***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff is friendly and the rooms are clean.
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1 people find it helpful
gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Don't be surprised during the fly season, because it is close to the vegetable gathering and there is manure in all areas around Lake Batur, but what is clear is that the place is beautiful and comfortable.
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gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The price is adjusted to the food in the restaurant and the taste so that those who enjoy it do not think about the price they pay because of satisfaction.
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N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
It was really fun staying here, the atmosphere was great, the breakfast was delicious, but the only downside was the many flies.
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marjati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
The view is beautiful, and there are facilities for enjoying the view, but access is quite difficult. The road is narrow and rocky, making it difficult for cars to pass. Check-in was a bit awkward; the receptionist asked me to fill in my own details, but overall, it was okay.
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Ni Nengah P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Friendly service, clean, comfortable hotel
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2 people find it helpful
B***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The place is clean and comfortable, only the hot water pool is not warm enough.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 The Dewi Kintamani

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Dewi Kintamani

Traveloka (264)
Other sources (4)
8.9
Very Good
From 264 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

8.6

Service and Facilites

8.9

People often mention about The Dewi Kintamani
All
Ambiance (46)
Staff Friendliness (43)
Bedroom (39)
Family Friendly (38)
Hotel Area (37)
Taste (36)
Bathroom (35)
Surroundings (32)
Wifi (30)
Room Space (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Dewi Kintamani

Number of reviews per page
20
40
Customer reviews
Dedik Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The staff was very helpful, helping me with my wife's birthday surprise. Thank you, The Dewi Kintamani.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I had a memorable stay at The Dewi Kintamani. The views are breathtaking. There are plenty of aesthetic photo spots. The rooms are comfortable, but there are flies, but not many (due to the proximity to the plantation). One downside is that the alley leading to the hotel is very narrow and unsightly. I'd recommend improving access.
Read More
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+2
2 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you had a memorable time during your stay at The Deva Kintamani, enjoying the beautiful views, numerous scenic photo opportunities, and the comfort of our rooms. We appreciate your suggestion regarding the hotel entrance. We understand that this may affect guest convenience, and your feedback is invaluable for our future evaluations and improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future. Sincerely, The Management
Translated by Google Icon
See original
kurniadi a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very satisfying, especially the food.
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Find this review helpful?
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted to hear that you were satisfied, especially with the food we served. Customer satisfaction is always our top priority. We hope to welcome you back again in the future. Sincerely, The Management
Translated by Google Icon
See original
K***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Glamping with a very beautiful view, suitable for healing with family.
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Find this review helpful?
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted to hear that you enjoyed your glamping experience with its beautiful scenery, perfect for a family vacation. We hope this experience was a wonderful memory, and we look forward to welcoming you back in the future. Sincerely, The Management
Translated by Google Icon
See original
Wahyu w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Steady steady steady steady steady
Translated by Google Icon
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review 😊 We are delighted that you enjoyed your stay with us. Your support and feedback motivate us to continue providing the best service. We hope to welcome you back again in the future. Sincerely, The Management Team
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
This place is indeed beautiful and boasts attractive facilities. However, unfortunately, the quality of service we received fell far short of the expected hospitality standards. Our experience with a sales representative named Indah was one of the worst we've ever had. Unclear communication, slow responses, minimal effort to find solutions, and a lack of accountability made us feel neglected as guests. Every problem that arose felt like it was made more difficult, not helped to resolve. In the hospitality business, service is the foundation. No matter how luxurious the facilities are, they mean nothing if guests have to deal with unprofessional service that isn't focused on customer satisfaction. It's a shame because this place has so much potential. However, our bad experience has diminished any positive impression we could have had. Management needs to seriously evaluate the quality of its human resources and service standards, as one incompetent staff member can ruin a reputation built over years.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and unpleasant experience you had with our staff. We deeply regret the unclear communication, delayed response, and failure to provide a satisfactory solution to your problem. This does not reflect the service standards we strive for, and we deeply apologize for the negative impact this had on your experience. We have taken your feedback regarding the attitude and professionalism of our staff seriously and will conduct an immediate internal investigation to improve our services in the future. We are committed to continuously improving the quality of our human resources and customer service standards to prevent such incidents from happening again. Thank you for your valuable feedback. We hope to have the opportunity to improve your experience in the future. Sincerely, Management
Translated by Google Icon
See original
M Said J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Yesterday, I chose a family room, but it was quiet, with no one else nearby. I ended up upgrading to a suite, which cost me an additional 350,000 Rupiah, plus an additional 175,000 Rupiah for children, making me quite broke. The room was okay, but it turned out there was no TV.
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2 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced regarding your room type selection and any additional charges incurred during the upgrade process. We understand this may have caused some inconvenience and apologize if the information provided was not sufficiently clear beforehand. Regarding the television facilities, we also apologize that they did not meet your expectations. Your feedback is invaluable for our future evaluation and improvement, particularly concerning information about room types and available amenities. Thank you for your stay, and we hope to provide you with a better experience in the future. Sincerely, Management
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Hendra H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice view, nice place, will come back again to this place.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed the nice view and the overall atmosphere of our property. It is wonderful to know that you are planning to come back again. We truly appreciate your support and look forward to welcoming you again in the future. Best regards, Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is incredibly clean, cool, and absolutely awesome!
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you were impressed with the cleanliness of the accommodation and the cool and comfortable atmosphere during your stay. We hope this experience was a wonderful memory and we look forward to welcoming you back again in the future. Sincerely, The Management
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M***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
It's great, and the view from the room is cool. However, access to the hotel is a bit difficult by car.
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1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you so much for your positive review and feedback 😊 We are delighted that you enjoyed the beautiful view and the relaxing atmosphere from your room. We also appreciate your suggestion regarding the access route to the hotel. Although some sections of the road to our hotel are somewhat difficult, especially for vehicles, we hope that your stay and the natural surroundings continued to leave a positive impression. Thank you for choosing to stay with us. We look forward to welcoming you back in the future. Sincerely, The Management
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Mega A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
My first stay here was very satisfying. The room was comfortable, the ambiance and view were great, and the food was delicious. I plan to come back again 👍
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything is nice from every aspect. Tip: Don't always open your room door, otherwise flies come inside.
1 people find it helpful
M***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The place is comfortable, family- and kid-friendly. The rooms are also comfortable, but because of the tent concept, even the suites are still hot. The air conditioner doesn't really work, and the food selection isn't extensive. Overall, it's very comfortable and I recommend this place. The view is beautiful, but there are a lot of flies because of the surrounding plantations.
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1 people find it helpful
d***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff is friendly and the rooms are clean.
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1 people find it helpful
gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Don't be surprised during the fly season, because it is close to the vegetable gathering and there is manure in all areas around Lake Batur, but what is clear is that the place is beautiful and comfortable.
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gerry m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The price is adjusted to the food in the restaurant and the taste so that those who enjoy it do not think about the price they pay because of satisfaction.
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N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
It was really fun staying here, the atmosphere was great, the breakfast was delicious, but the only downside was the many flies.
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marjati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
The view is beautiful, and there are facilities for enjoying the view, but access is quite difficult. The road is narrow and rocky, making it difficult for cars to pass. Check-in was a bit awkward; the receptionist asked me to fill in my own details, but overall, it was okay.
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Ni Nengah P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Friendly service, clean, comfortable hotel
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2 people find it helpful
B***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The place is clean and comfortable, only the hot water pool is not warm enough.
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1 people find it helpful
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