Twin Tower Hotel & Residence

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8.7
/10
Very Good
350 reviews

What Guests Say About Their Stay

Adhitya W.

9.4
/ 10
Strategic location, clean, spacious, comfortable rooms, large, clean bathrooms, working hot water, easy access, friendly staff
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In the Area
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Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273

Main Facilities

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This accommodation offers:
Outdoor pool
Pool or Snooker
Swimming pool
Late check-out
Laundry service
Restaurant
Luggage storage
Elevator
Family room
Staying at Twin Tower Hotel & Residence is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Twin Tower Hotel & Residence

Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273
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Lobby Twin Tower Hotel & Residence
Lobby 2 Twin Tower Hotel & Residence

Discover More About Twin Tower Hotel & Residence

The Charm of Twin Tower Hotel & Residence

For Australian travellers seeking a comfortable and convenient base in Jawa Timur, Indonesia, the Twin Tower Hotel & Residence presents an appealing option. This establishment offers a blend of hotel amenities and residential comforts, making it suitable for both short stays and longer visits. With its strategic location and focus on guest satisfaction, Twin Tower Hotel & Residence aims to provide a memorable experience for all who choose to stay. Rates at Twin Tower Hotel & Residence start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Twin Tower Hotel & Residence

Nestled in the vibrant city of Surabaya, Jawa Timur, the Twin Tower Hotel & Residence is situated at Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273. This prime location places it within easy reach of the city's commercial and cultural heart, offering a convenient starting point for exploration. The hotel is approximately a 30-minute drive from Juanda International Airport (SUB), providing straightforward access for international arrivals. For those looking to navigate the city, Surabaya’s public transport network is accessible, with various bus routes and ride-sharing services readily available. The surrounding area is a dynamic mix of modern developments and local life, offering a glimpse into the everyday rhythm of Surabaya. It's close to bustling commercial districts and local eateries, ensuring you're never far from essential services and authentic Indonesian flavours.

Guest Facilities and Services at Twin Tower Hotel & Residence

Guest facilities at Twin Tower Hotel & Residence are designed to enhance your stay and provide a seamless experience. The hotel understands the importance of a good start to the day, offering breakfast options that cater to various tastes, including local Indonesian fare and international choices, with a focus on quality coffee. For travellers who value staying connected, complimentary Wi-Fi is available throughout the property. A 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. Secure luggage storage is also provided, allowing you to make the most of your time before check-in or after check-out. While specific details on fitness centres or other amenities are best confirmed directly, the hotel generally aims to provide a comfortable and well-serviced environment.

Room Information and Stay Experience at Twin Tower Hotel & Residence

The Twin Tower Hotel & Residence offers a range of accommodation options designed to suit different needs. The Room types of Twin Tower Hotel & Residence are thoughtfully appointed to ensure a restful and comfortable stay. Guests can expect clean and well-maintained rooms, featuring modern amenities to enhance comfort. A key consideration for many travellers, especially from Australia, is effective climate control, and the hotel provides air-conditioning to ensure a pleasant temperature regardless of the external weather. The beds are prepared for a good night's sleep, and the bathrooms are kept to a high standard of cleanliness. While specific room names and exact dimensions are best confirmed with the hotel, the focus is on providing a serene and functional space for guests to relax and recharge after a day of exploring Surabaya.

Recommended Nearby Dining and Cafes around Twin Tower Hotel & Residence

Surabaya boasts a rich culinary landscape, and the area around Twin Tower Hotel & Residence is no exception. Guests will find a variety of dining options, from local warungs serving authentic Indonesian dishes to more contemporary cafes offering a relaxed atmosphere for brunch or a coffee break. The vibrant food scene means you're never far from a delicious meal, whether you're craving traditional Nasi Goreng or a freshly brewed cup of local coffee. Exploring the neighbourhood will reveal numerous opportunities to sample regional specialties and enjoy the lively café culture that Indonesia is known for. The hotel itself may also offer dining facilities, providing convenient options for guests.

Popular Attractions and Activities near Twin Tower Hotel & Residence

Surabaya, the capital of Jawa Timur, offers a wealth of attractions for visitors. Within easy reach of Twin Tower Hotel & Residence, you can explore historical sites, vibrant markets, and cultural landmarks. Some popular spots include the iconic Sampoerna Museum, offering a fascinating glimpse into the history of Indonesian tobacco. The Tugu Pahlawan (Heroes Monument) stands as a significant national monument and a symbol of Surabaya's heroic past. For a taste of local life and shopping, the Pasar Atom Mall is a bustling hub for everything from electronics to local crafts. The House of Sampoerna, a museum and former cigarette factory, provides historical context and architectural interest. Lastly, the Cheng Ho Mosque, a beautiful example of Chinese-Islamic architecture, offers a serene and culturally rich experience. If you are looking for other activities around Twin Tower Hotel & Residence, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Twin Tower Hotel & Residence from the Airport

Navigating your journey from Juanda International Airport (SUB) to Twin Tower Hotel & Residence is straightforward, with several convenient options available. For those seeking efficiency, an airport link train or dedicated airport shuttle bus services can provide a direct route towards the city centre, from where you can connect to local transport. Public metered taxis are readily available at the airport's designated taxi ranks, offering a reliable way to reach your destination. Additionally, rideshare services are a popular and often cost-effective choice for travellers. Planning your Airport transfer service in advance can help ensure a smooth arrival. The Twin Tower Hotel & Residence airport transfer is well-serviced by these common transport methods.

Summary of Why You Should Choose Twin Tower Hotel & Residence

Twin Tower Hotel & Residence stands out as an excellent choice for travellers to Jawa Timur, offering a compelling combination of location, comfort, and service. Its strategic position in Surabaya ensures easy access to both the city's attractions and essential amenities. The hotel's commitment to providing a comfortable stay, with well-appointed rooms and attentive service, makes it a reliable option for a relaxing visit.

  • Convenient location in Surabaya, Jawa Timur.
  • Comfortable and clean accommodation with essential amenities.
  • Friendly and helpful 24-hour front desk service.
  • Proximity to local dining, cafes, and popular attractions.

To secure your stay and experience the best of what Twin Tower Hotel & Residence has to offer, it is recommended to Check room availability at Twin Tower Hotel & Residence and Book Twin Tower Hotel & Residence through Traveloka.

For more options, you can also Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices.

All facilities in Twin Tower Hotel & Residence

Facility

  • Outdoor pool
  • Pool or Snooker
  • Swimming pool
Swimming Pool Twin Tower Hotel & Residence
Swimming Pool
Lobby Twin Tower Hotel & Residence
Lobby
Exterior Twin Tower Hotel & Residence
Exterior
Bedroom Twin Tower Hotel & Residence
Bedroom
In-room Bathroom Twin Tower Hotel & Residence
In-room Bathroom

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Cafe
  • Snacks

Things to Do

  • Karaoke
  • Outdoor pool

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Fireplace in lobby
  • Heater
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage

In-room Facilities

  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry

Sports and Recreations

  • Pool or Snooker

Accommodation Policy & General Information in Twin Tower Hotel & Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Twin Tower Hotel & Residence
30
Number of floors in Twin Tower Hotel & Residence
19
Another facilities in Twin Tower Hotel & Residence
A la carte breakfast, Breakfast, Cafe, Snacks, Karaoke

Frequently asked questions about Twin Tower Hotel & Residence

What is normal check-in & check-out time at Twin Tower Hotel & Residence?
The standard check-in time at Twin Tower Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Twin Tower Hotel & Residence provide breakfast?
Yes, Twin Tower Hotel & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Twin Tower Hotel & Residence?
Twin Tower Hotel & Residence has a 3.0-star rating.
How many floors does Twin Tower Hotel & Residence have?
Twin Tower Hotel & Residence has 19.
How many rooms are available at Twin Tower Hotel & Residence?
Twin Tower Hotel & Residence has 30.
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Twin Tower Hotel & Residence reviews and ratings

8.7
Very Good
From 350 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about Twin Tower Hotel & Residence
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Distance to City Center (29)
Bedroom (29)
Room Space (26)
Staff Friendliness (25)
Bathroom (25)
Accessibility (24)
Surroundings (22)
Ambiance (22)
Hotel Area (22)
Family Friendly (17)
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Traveller Reviews Twin Tower Hotel & Residence

Number of reviews per page
20
40
Customer reviews
kak a. d.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
The staff was very helpful when I had difficulty getting into the room.
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USMAN
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Business
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10.0
/10
Reviewed 1 week(s) ago
Very good recommendation, thank you.
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Accommodation's Reply
03 Nov 2026
Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
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Business
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9.4
/10
Reviewed 1 week(s) ago
Good recommendation, thank you.
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Accommodation's Reply
03 Nov 2026
Dear Valued Guest, Welcome to Twin Towers Hotel & Apartments. Thank you for staying with us and for your valuable feedback. We are committed to continuously improving our products and services to provide you with the best possible experience. We look forward to welcoming you back again. We hope your next stay will be even more meaningful. Thank you. Reza Dawa (Head of Revenue)
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USMAN
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Business
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10.0
/10
Reviewed 2 week(s) ago
Highly recommended. Thank you.
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Accommodation's Reply
26 Oct 2026
Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good service recommendation. Thank you.
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Accommodation's Reply
26 Oct 2026
Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommendation, good service, thank you
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Accommodation's Reply
26 Oct 2026
Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Highly recommended, thank you.
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Accommodation's Reply
26 Oct 2026
Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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Nurul L. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Level 9 is great for karaoke, but we had a bedroom door that wouldn't close. But it was still enjoyable because of the karaoke. The pool was also quiet, so it felt private, perhaps because it was a weekday.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager
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L***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The room and facilities are okay.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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Verified Traveler
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Staycation
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8.3
/10
Reviewed 7 week(s) ago
Minimal parking space for hotel guests.
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Accommodation's Reply
24 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended, thank you
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2 people find it helpful
Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended, thank you.
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1 people find it helpful
Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended, thank you
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Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended, thank you.
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1 people find it helpful
Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended, thank you
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Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended. Thank you.
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Accommodation's Reply
14 Sep 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Highly recommended. Thank you.
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Accommodation's Reply
18 Aug 2026
Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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USMAN
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Highly recommended. Thank you.
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Accommodation's Reply
18 Aug 2026
Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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fanny l.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Nice place, very satisfying service.
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Accommodation's Reply
18 Aug 2026
Dear Ms. Fanny L., Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to provide the best possible experience for all our guests. We hope to welcome you back to Twin Towers Hotel again and that your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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hadi s. w. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
This is my first time staying at this hotel, the price is cheap, the location is strategic, the atmosphere is comfortable, the receptionist is friendly.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager
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Number of reviews per page
20
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Exterior 4 Twin Tower Hotel & Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.