How many rooms are available at Twin Tower Hotel & Residence?

Twin Tower Hotel & Residence has 30 rooms in total.

Does Twin Tower Hotel & Residence provide parking?

Yes, Twin Tower Hotel & Residence provides parking. Please confirm details directly with the hotel.

Does Twin Tower Hotel & Residence have a swimming pool?

Yes, a swimming pool is available at Twin Tower Hotel & Residence.

Does Twin Tower Hotel & Residence provide early check-in?

Yes, early check-in is available at Twin Tower Hotel & Residence, subject to availability. Please contact the hotel directly to arrange this.

Does Twin Tower Hotel & Residence provide late check-out?

Yes, late check-out is available at Twin Tower Hotel & Residence, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Twin Tower Hotel & Residence?

Twin Tower Hotel & Residence is well-known for its Location, Meal, Room Comfort, as reviewed by verified Traveloka guests.

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Twin Tower Hotel & Residence

Name: Twin Tower Hotel & Residence
Address: Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273, Jl. Kalisari 1 No. 1 Surabaya, Jawa Timur, 60273, Indonesia
Rating: 8.7

Hotels

8.7

/10

Very Good

302 reviews

What Guests Say About Their Stay

Adhitya W.

9.4

/ 10

Strategic location, clean, spacious, comfortable rooms, large, clean bathrooms, working hot water, easy access, friendly staff

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In the Area

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Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Twin Tower Hotel & Residence is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Twin Tower Hotel & Residence

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What's around Twin Tower Hotel & Residence

Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273

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Discover More About Twin Tower Hotel & Residence

Discover Your Perfect Stay at Twin Tower Hotel & Residence

Welcome to Twin Tower Hotel & Residence, your premier destination for an unforgettable experience in Jawa Timur, Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and exceptional service, making us the ideal choice for both leisure and business travelers. Whether you're seeking a relaxing getaway or a productive work trip, Twin Tower Hotel & Residence is designed to exceed your expectations. Room rates at Twin Tower Hotel & Residence start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Twin Tower Hotel & Residence Location

Nestled in the vibrant heart of Surabaya, Twin Tower Hotel & Residence is conveniently situated at Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273. This prime location places you just a short distance from the bustling city center, offering easy access to key business districts and popular attractions. For those arriving by air, the hotel is approximately a 30-minute drive from Juanda International Airport (SUB), with convenient access to major thoroughfares. The atmosphere surrounding Twin Tower Hotel & Residence is one of dynamic urban energy, yet it offers a tranquil retreat from the city's hustle and bustle. You'll find yourself within easy reach of local markets, diverse dining options, and essential amenities, ensuring a seamless and enjoyable stay.

Twin Tower Hotel & Residence Facilities & Services

Facilities for guests at Twin Tower Hotel & Residence are thoughtfully curated to enhance your comfort and convenience throughout your stay.

A refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim. Operating hours are from 7:00 AM to 7:00 PM, with no additional fee.
A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge for all guests.
Complimentary Wi-Fi access is available throughout the hotel, ensuring you stay connected.
On-site parking is available for guests, offering a convenient and secure space for your vehicle at no extra charge.
A dedicated concierge service is available to assist with your inquiries, bookings, and local recommendations.
Room service is available from 6:00 AM to 11:00 PM, offering a selection of delicious meals delivered directly to your room.
For families traveling with young children, we offer a children's play area, ensuring entertainment for our younger guests.

Twin Tower Hotel & Residence Room Types

Discover a range of meticulously designed accommodations that cater to every preference. The room types of Twin Tower Hotel & Residence are crafted to provide a comfortable and stylish sanctuary.

Deluxe Room:
Available with either a city view or garden view. These rooms are non-smoking and some feature a bathtub for added relaxation.
Executive Room:
Offering enhanced space and amenities, these rooms also come with city or garden views. Non-smoking options are available, and select rooms include a bathtub.
Suite:
Our spacious suites provide a luxurious experience with separate living and sleeping areas. Enjoy panoramic city views from your room. Non-smoking and equipped with a bathtub.
Family Suite:
Ideal for families or groups, these suites offer ample space and comfort. Enjoy city views and the convenience of a bathtub. Non-smoking.

Please note that Twin Tower Hotel & Residence is not a pet-friendly hotel.

Twin Tower Hotel & Residence Dining & Restaurants

Savor a culinary journey at Twin Tower Hotel & Residence, where diverse dining options await to tantalize your taste buds.

The Grand Cafe:
Our all-day dining restaurant offers a delightful spread of international and local Indonesian cuisine. Enjoy breakfast from 6:00 AM to 10:00 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for a buffet is PHP 800.
Skyline Lounge:
Perched high above the city, this stylish bar offers breathtaking panoramic views of Surabaya. Enjoy expertly crafted cocktails and light snacks from 4:00 PM to 12:00 AM. Small bites start from PHP 350.
Poolside Bar:
Relax by the pool with refreshing beverages and casual snacks. Open from 10:00 AM to 6:00 PM.

Twin Tower Hotel & Residence Nearby Attractions and Activities

Explore the vibrant surroundings of Twin Tower Hotel & Residence and discover the rich culture and attractions of Surabaya.

Tugu Pahlawan (Heroes Monument):
A significant historical landmark commemorating the heroes of the Battle of Surabaya.
House of Sampoerna:
A fascinating museum and former cigarette factory offering insights into Indonesia's tobacco heritage.
Surabaya Town Square (Sutos):
A popular lifestyle and entertainment complex featuring shops, restaurants, and cafes.
Ampel Mosque and Bazaar:
A historic mosque and a bustling market area known for its vibrant atmosphere and diverse goods.
Cheng Ho Mosque:
A beautiful mosque with unique Chinese architectural influences, dedicated to the famous explorer.

If you are looking for other activities around Twin Tower Hotel & Residence, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Twin Tower Hotel & Residence from the Airport

Navigating your way to Twin Tower Hotel & Residence is straightforward, with several convenient transportation options available from Juanda International Airport (SUB). The airport transfer service of Twin Tower Hotel & Residence ensures a smooth arrival.

Hotel Private Airport Transfer:
For the utmost convenience and comfort, we offer a private airport transfer service. Please contact the hotel in advance to arrange this service. The estimated cost is PHP 700.
Metered Taxi:
Metered taxis are readily available at the airport's designated taxi stands. The journey to the hotel typically takes around 30 minutes, with fares ranging from PHP 250 to PHP 350, depending on traffic.
Ride-hailing Service:
You can also book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Prices are comparable to metered taxis.
Airport Premium Bus:
While less direct, airport buses offer a budget-friendly option to reach the city center, from where you can take a short taxi or ride-hailing service to the hotel.

For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Twin Tower Hotel & Residence

Twin Tower Hotel & Residence offers an exceptional experience in Jawa Timur, making it the perfect choice for your next trip.

Prime Location:
Conveniently situated in Surabaya, with easy access to attractions and business hubs.
Comfortable Accommodations:
A variety of well-appointed rooms and suites designed for relaxation and productivity.
Excellent Facilities:
Enjoy our swimming pool, fitness center, and complimentary Wi-Fi.
Diverse Dining:
Savor delicious international and local dishes at our on-site restaurants.
Exceptional Service:
Our dedicated staff is committed to ensuring a memorable stay.

Discover the best Room availability at Twin Tower Hotel & Residence and start planning your getaway. Booking Twin Tower Hotel & Residence is easy and convenient through Traveloka.

For your next adventure, consider exploring more options: Book budget hotels in Jawa Timur Easily book domestic and international flights at low prices

All facilities in Twin Tower Hotel & Residence

Bar, Cafe and Lounge

Swimming Pool

Common Space

Lobby

Exterior

Hotel Services

Bellhop
Concierge
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage

General

AC
Family room
Fireplace in lobby
Heater
Non-smoking room
Swimming pool
Smoking area

Accessibilty

Accessible bathroom
Accessible parking
Accessible path of travel
In-room accessibility
Wheelchair accessible

In-room Facilities

Kitchenette
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Grocery
Laundry
Shops

Things to Do

Karaoke
Outdoor pool
Outdoor pool

Public Facilities

Elevator
WiFi in public area

Food and Drinks

Breakfast

Connectivity

Free WiFi

Sports and Recreations

Pool or Snooker

Accommodation Policy & General Information in Twin Tower Hotel & Residence

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Twin Tower Hotel & Residence	30
Number of floors in Twin Tower Hotel & Residence	19
Another facilities in Twin Tower Hotel & Residence	Bellhop, Concierge, Early Check-in, Front desk, 24-hour Receptionist

Frequently asked question in Twin Tower Hotel & Residence

What are available facilities at Twin Tower Hotel & Residence?

There are top facilites at Twin Tower Hotel & Residence such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Twin Tower Hotel & Residence?

The standard check-in time at Twin Tower Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Twin Tower Hotel & Residence provide breakfast?

Yes, Twin Tower Hotel & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Twin Tower Hotel & Residence?

Twin Tower Hotel & Residence is a 3.0-star hotel.

How many floors does Twin Tower Hotel & Residence have?

Twin Tower Hotel & Residence has 19 floors.

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More Reviews from Other Guests in Twin Tower Hotel & Residence

Overall Ratings & Reviews Twin Tower Hotel & Residence

Traveloka (302)

8.7

Very Good

From 302 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.7

Meal

8.8

Location

8.9

Service and Facilites

8.7

People often mention about Twin Tower Hotel & Residence

All

Distance to City Center (24)

Bedroom (23)

Room Space (22)

Accessibility (21)

Staff Friendliness (20)

Bathroom (19)

Surroundings (16)

Ambiance (16)

Hotel Area (16)

Wifi (14)

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Traveler Reviews Twin Tower Hotel & Residence

Number of reviews per page

Customer reviews

WIENDA S. N.

Staycation

10.0

/10

Reviewed 8 week(s) ago

I love staying here, to refresh my mind, or to heal with the kids, it's also very comfortable, basically I really like it, and I like to recommend to my friends that this hotel is good and comfortable.

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Accommodation's Reply

12 Jun 2026

Dear Vienda, A warm greeting from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to provide the best possible experience for all our guests. We hope to welcome you back to Twin Towers Hotel again and wish you an even more memorable experience on your next visit. Sincerely, Reza Dawa, Guest Relations Manager

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Arif D.

Staycation

9.4

/10

Reviewed 17 week(s) ago

Clean, spacious room, cold AC, fragrant sheets, towels, great

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Accommodation's Reply

12 Jun 2026

Dear Mr. Arif D., Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We will continue to strive to improve our products and services to provide the best possible experience for all our guests. We hope to welcome you back to Twin Towers Hotel again and wish you an even more memorable experience on your next visit. Sincerely, Reza Dawa, Consulting Manager.

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Z***a

Staycation

10.0

/10

Reviewed 19 week(s) ago

Very clean, only now there are provisions for renting cooking equipment.

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1 people find it helpful

Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We sincerely hope to welcome you back to Twin Towers Hotel and wish you an even more memorable next visit. Sincerely, Reza Dawa, Consulting Manager

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F***i

9.7

/10

Reviewed 24 week(s) ago

The facilities are great. The room is very comfortable. It's very pleasant.

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Accommodation's Reply

12 Jun 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to provide the best possible experience for all our guests. We hope to welcome you back to Twin Towers Hotel and wish you an even better experience on your next visit. Sincerely, Reza Dawa, Consulting Manager.

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N***l

Leisure

8.5

/10

Reviewed 24 week(s) ago

The hotel staff is friendly, it's quite comfortable, but the cleanliness is a bit lacking, otherwise it's okay.

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D***s

Staycation

9.4

/10

Reviewed 25 week(s) ago

It was a very pleasant experience staying at this hotel.

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2 people find it helpful

Accommodation's Reply

24 Dec 2025

Dear Valued Guest, Thank you for choosing to stay at our hotel. We are delighted that you had a pleasant stay. We are committed to continuously improving our services to provide the best possible experience for all our guests. If you have any questions, please feel free to contact us. We look forward to welcoming you back soon. Thank you for choosing our hotel and thank you for your feedback. Sincerely, The Staff of Menara Bermukaan & Aparthotel Surabaya, General Manager

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T***a

Medical

6.4

/10

Reviewed 26 week(s) ago

We stayed for 8 nights, and from the first night there were already some issues with the air conditioning, bathroom, and windows. We asked for other room but didn't get it. The hotel staffs tried to fix the issues over the next days and we did get workarounds, but it would have been nicer to get instant solution by moving to another room (provided the issues are only in that room and not a general issue).

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Accommodation's Reply

19 Dec 2025

Dear Valued Guest, Twin Towers Hotel & Residency Surabaya would like to inform you that we appreciate you taking the time to share your experience with us. Your feedback helps us improve our services. We apologize if your experience did not meet your expectations. We hope to welcome you back to our hotel in the future. Thank you again for your visit and review. Sincerely, The Twin Towers Hotel & Residency Surabaya Team, General Manager

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f***y

Staycation

10.0

/10

Reviewed 34 week(s) ago

Further improved, to make it more comfortable.

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Accommodation's Reply

03 Nov 2025

Dear Management/General Manager, Twin Towers Hotel & Residences Surabaya, We would like to extend our warmest regards to the hotel. Thank you for taking the time to share this information so that we can continue to improve our services. We apologize if your experience did not meet your expectations. We hope to welcome you back to our hotel in the future. Thank you again for your visit and review. Best wishes to myself and the Twin Towers Hotel & Residences Surabaya team, General Manager.

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USMAN

Business

10.0

/10

Reviewed 35 week(s) ago

Good service, recommended. Thank you.

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1 people find it helpful

Accommodation's Reply

15 Oct 2025

Thank you for your great review! We are glad you enjoyed your stay at our hotel. We will continue to strive to provide you with the best possible experience. Please feel free to contact us if you need any assistance. We look forward to welcoming you back again in the future. Thank you for your continued stay and great review! From myself and all the staff at Twin Towers Hotel & Residences, Surabaya. Best regards, General Manager

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USMAN

Business

10.0

/10

Reviewed 35 week(s) ago

Good service, recommended, thank you

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Accommodation's Reply

15 Oct 2025

Thank you for your great review! We are glad you enjoyed your stay at our hotel. We will continue to strive to provide you with the best possible experience. Please feel free to contact us if you need any assistance. We look forward to welcoming you back again in the future. Thank you for your stay and great review! Best regards from me and all the staff at Twin Towers Hotel Surabaya & Residences. General Manager

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FAKTUR R.

8.2

/10

Reviewed 35 week(s) ago

It's a shame that as soon as you walk in you're already inhaling cigarette smoke. Maybe in the future they'll pay more attention. In terms of the hotel, it's already good.

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Accommodation's Reply

03 Nov 2025

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D***y

8.4

/10

Reviewed 35 week(s) ago

Overall okay, but there are many things that can be improved

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1 people find it helpful

Accommodation's Reply

15 Oct 2025

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Adi A.

Transit

9.4

/10

Reviewed 37 week(s) ago

Good, clean, spacious room, highly recommended

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Accommodation's Reply

15 Oct 2025

Thank you for your great review! We are glad you enjoyed your stay at our hotel. We will continue to strive to provide you with the best possible experience. Please feel free to contact us if you need any assistance. We look forward to welcoming you back again in the future. Thank you for your stay and great review! Best regards from me and all the staff at Twin Towers Hotel Surabaya & Residences. General Manager

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U***N

Business

10.0

/10

Reviewed 38 week(s) ago

Recommended good service Thank you

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Accommodation's Reply

15 Oct 2025

Thank you for your great review! We are glad you enjoyed your stay at our hotel. We will continue to strive to provide you with the best possible experience. Please feel free to contact us if you need any assistance. We look forward to welcoming you back again in the future. Thank you for your stay and great review! Best regards from me and all the staff at Twin Towers Hotel Surabaya & Residences. General Manager

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USMAN

Business

10.0

/10

Reviewed 39 week(s) ago

Recommendation, good service, thank you

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Accommodation's Reply

15 Oct 2025

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U***N

Business

10.0

/10

Reviewed 39 week(s) ago

Recommend this place... Thank you

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Accommodation's Reply

15 Oct 2025

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I***a

Leisure

8.2

/10

Reviewed 39 week(s) ago

I was skeptical at first, but the room turned out to be clean and fragrant. However, the bathroom looked dated and was starting to get a lot of grime. And it turns out there's no kitchen set in the deluxe family room. But overall, it's worth the price! It's a great hotel for a family transit trip.

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1 people find it helpful

Accommodation's Reply

15 Oct 2025

Thank you for your great review! We are glad you enjoyed your stay at our hotel. We will continue to strive to provide you with the best possible experience. Please feel free to contact us if you need any assistance. We look forward to welcoming you back again in the future. Thank you for your stay and great review! Best regards from me and all the staff at Twin Towers Hotel Surabaya & Residences. General Manager

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MUHAMAD Y. R.

Leisure

9.0

/10

Reviewed 44 week(s) ago

Not as ordered, even though we upgraded to a family room without any additional charges because we were only staying with two people, so the TV was far away. The soundproofing was poor, so you could hear from outside. Otherwise, it was satisfactory because it was located in the city center. Highest appreciation for the food, especially the fried rice. Unfortunately, the options included in the room are limited.

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1 people find it helpful

Accommodation's Reply

15 Oct 2025

Thank you for your great review! We are glad you enjoyed your stay at our hotel. We will continue to strive to provide you with the best possible experience. Please feel free to contact us if you need any assistance. We look forward to welcoming you back again in the future. Thank you for your stay and great review! Best regards from me and all the staff at Twin Towers Hotel Surabaya & Residences. General Manager

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A***i

10.0

/10

Reviewed 47 week(s) ago

Okay, nice design, comfortable, quiet.

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N***l

Staycation

9.7

/10

Reviewed 47 week(s) ago

First time trying there and was very happy there was a swimming pool, supermarket, cash machine, cafe, the room was spacious and had a balcony.

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Accommodation's Reply

12 Jun 2026

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.