What are available facilities at Twin Tower Hotel & Residence?

There are top facilites at Twin Tower Hotel & Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Twin Tower Hotel & Residence?

The standard check-in time at Twin Tower Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Twin Tower Hotel & Residence provide breakfast?

Yes, Twin Tower Hotel & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Twin Tower Hotel & Residence?

Twin Tower Hotel & Residence is a 3.0-star hotel.

How many floors does Twin Tower Hotel & Residence have?

Twin Tower Hotel & Residence has 19 floors.

How many rooms are available at Twin Tower Hotel & Residence?

Twin Tower Hotel & Residence has 30 rooms in total.

Does Twin Tower Hotel & Residence provide parking?

Yes, Twin Tower Hotel & Residence provides parking. Please confirm details directly with the hotel.

Does Twin Tower Hotel & Residence have a swimming pool?

Yes, a swimming pool is available at Twin Tower Hotel & Residence.

Does Twin Tower Hotel & Residence provide early check-in?

Yes, early check-in is available at Twin Tower Hotel & Residence, subject to availability. Please contact the hotel directly to arrange this.

Does Twin Tower Hotel & Residence provide late check-out?

Yes, late check-out is available at Twin Tower Hotel & Residence, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Twin Tower Hotel & Residence?

Twin Tower Hotel & Residence is well-known for its Meal, Location, Room Comfort, as reviewed by verified Traveloka guests.

Twin Tower Hotel & Residence

Name: Twin Tower Hotel & Residence
Address: Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273, Jl. Kalisari 1 No. 1 Surabaya, Jawa Timur, 60273, Indonesia
Rating: 8.7

Hotels

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8.7

/10

Very Good

340 reviews

What Guests Say About Their Stay

Adhitya W.

9.4

/ 10

Strategic location, clean, spacious, comfortable rooms, large, clean bathrooms, working hot water, easy access, friendly staff

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In the Area

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Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Twin Tower Hotel & Residence is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Twin Tower Hotel & Residence

Jl. Kalisari 1 No. 1 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60273

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Discover More About Twin Tower Hotel & Residence

Location
Staying at Twin Tower Hotel & Residence is a good choice when you are visiting Genteng.

About Twin Tower Hotel & Residence

For you, travelers who wish to travel comfortably on a budget, Twin Tower Hotel & Residence is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Twin Tower Hotel & Residence provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Twin Tower Hotel & Residence, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Twin Tower Hotel & Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Twin Tower Hotel & Residence will surely spoil you for numerous shopping centers nearby.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Twin Tower Hotel & Residence.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Twin Tower Hotel & Residence exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Twin Tower Hotel & Residence is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Twin Tower Hotel & Residence is the right place to stay.

All facilities in Twin Tower Hotel & Residence

Swimming Pool

Lobby

Exterior

Bedroom

In-room Bathroom

Food and Drinks

A la carte breakfast
Breakfast
Cafe
Snacks

Things to Do

Karaoke
Outdoor pool

Connectivity

Free WiFi

General

AC
Family room
Fireplace in lobby
Heater
Swimming pool
Smoking area

Accessibilty

Accessible path of travel
In-room accessibility
Wheelchair accessible

Public Facilities

Parking
Elevator
Restaurant
WiFi in public area

Hotel Services

Bellhop
Concierge
Early Check-in
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage

In-room Facilities

Kitchenette
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Grocery
Laundry

Sports and Recreations

Pool or Snooker

Accommodation Policy & General Information in Twin Tower Hotel & Residence

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Twin Tower Hotel & Residence	30
Number of floors in Twin Tower Hotel & Residence	19
Another facilities in Twin Tower Hotel & Residence	A la carte breakfast, Breakfast, Cafe, Snacks, Karaoke

More Reviews from Other Guests in Twin Tower Hotel & Residence

Overall Ratings & Reviews Twin Tower Hotel & Residence

Traveloka (340)

8.7

Very Good

From 340 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.8

Meal

8.9

Location

8.9

Service and Facilites

8.7

People often mention about Twin Tower Hotel & Residence

All

Distance to City Center (28)

Bedroom (28)

Room Space (25)

Accessibility (24)

Staff Friendliness (24)

Bathroom (24)

Surroundings (22)

Ambiance (21)

Hotel Area (21)

Family Friendly (17)

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Traveler Reviews Twin Tower Hotel & Residence

Number of reviews per page

20

40

Customer reviews

USMAN

Business

10.0

/10

Reviewed 7 day(s) ago

Good service recommendation. Thank you.

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USMAN

10.0

/10

Reviewed 7 day(s) ago

Recommendation, good service, thank you

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USMAN

Business

10.0

/10

Reviewed 2 week(s) ago

Highly recommended, thank you.

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NL

Nurul L. K.

8.5

/10

Reviewed 3 week(s) ago

Level 9 is great for karaoke, but we had a bedroom door that wouldn't close. But it was still enjoyable because of the karaoke. The pool was also quiet, so it felt private, perhaps because it was a weekday.

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Accommodation's Reply

30 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager

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L***a

9.7

/10

Reviewed 3 week(s) ago

The room and facilities are okay.

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Accommodation's Reply

30 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

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Verified Traveler

Staycation

8.3

/10

Reviewed 4 week(s) ago

Minimal parking space for hotel guests.

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Accommodation's Reply

24 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

10.0

/10

Reviewed 5 week(s) ago

Highly recommended, thank you

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2 people find it helpful

Accommodation's Reply

14 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

10.0

/10

Reviewed 5 week(s) ago

Highly recommended, thank you.

See original

Find this review helpful?

Accommodation's Reply

14 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

10.0

/10

Reviewed 5 week(s) ago

Highly recommended, thank you

See original

Find this review helpful?

Accommodation's Reply

14 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

10.0

/10

Reviewed 5 week(s) ago

Highly recommended, thank you.

See original

1 people find it helpful

Accommodation's Reply

14 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

10.0

/10

Reviewed 5 week(s) ago

Highly recommended, thank you

See original

Find this review helpful?

Accommodation's Reply

14 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

10.0

/10

Reviewed 5 week(s) ago

Highly recommended. Thank you.

See original

Find this review helpful?

Accommodation's Reply

14 Sep 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

10.0

/10

Reviewed 9 week(s) ago

Highly recommended. Thank you.

See original

Find this review helpful?

Accommodation's Reply

18 Aug 2026

Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

See original

USMAN

Business

9.4

/10

Reviewed 9 week(s) ago

Highly recommended. Thank you.

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Find this review helpful?

Accommodation's Reply

18 Aug 2026

Dear Mr. Usman, esteemed guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure all our guests receive the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence again and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

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fl

fanny l.

Staycation

10.0

/10

Reviewed 9 week(s) ago

Nice place, very satisfying service.

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Accommodation's Reply

18 Aug 2026

Dear Ms. Fanny L., Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to provide the best possible experience for all our guests. We hope to welcome you back to Twin Towers Hotel again and that your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

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hs

hadi s. w. s.

Staycation

10.0

/10

Reviewed 10 week(s) ago

This is my first time staying at this hotel, the price is cheap, the location is strategic, the atmosphere is comfortable, the receptionist is friendly.

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1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel & Residence. Thank you for visiting Twin Towers Hotel & Residence and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel & Residence and hope your next visit will be an even more memorable experience. Sincerely, Reza Dawa, Revenue Manager

See original

Z***y

Leisure

8.0

/10

Reviewed 11 week(s) ago

The corridor to the room smelled of cigarettes. The pictures looked reasonable for the price. Upon arrival, the interior was frankly basic, and there were no cooking utensils in the kitchen set, just displays.

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1 people find it helpful

Accommodation's Reply

03 Aug 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager

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J***y

10.0

/10

Reviewed 14 week(s) ago

Nice, clean, comfortable, suitable for families.

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Accommodation's Reply

20 Jul 2026

Dear Valued Guest, Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to ensure every guest receives the best possible experience. We look forward to welcoming you back to Twin Towers Hotel and hope your next visit will be an even better experience. Sincerely, Reza Dawa, Revenue Manager

See original

Ra

Raysa a.

Staycation

10.0

/10

Reviewed 15 week(s) ago

I really like it, the place is comfortable. Access to the city is easy too. Thanks, I'll be back to stay here again, hehe. There are so many good things I can find here.

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1 people find it helpful

Accommodation's Reply

10 Jul 2026

Dear Ms. Reysa A., Warm greetings from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to provide the best possible experience for all our guests. We hope to welcome you back to Twin Towers Hotel again and that your next visit will be an even more memorable experience. Sincerely, Reysa Dawa, Revenue Manager

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WS

WIENDA S. N.

Staycation

10.0

/10

Reviewed 26 week(s) ago

I love staying here, to refresh my mind, or to heal with the kids, it's also very comfortable, basically I really like it, and I like to recommend to my friends that this hotel is good and comfortable.

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1 people find it helpful

Accommodation's Reply

12 Jun 2026

Dear Vienda, A warm greeting from Twin Towers Hotel. Thank you for visiting Twin Towers Hotel and for your review. We are committed to continuously improving our products and services to provide the best possible experience for all our guests. We hope to welcome you back to Twin Towers Hotel again and wish you an even more memorable experience on your next visit. Sincerely, Reza Dawa, Guest Relations Manager

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Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.