Yama Resort

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8.6
/10
Very Good
964 reviews

What Guests Say About Their Stay

D***y

10.0
/ 10
Staying at Yama Hotel is the best choice for those seeking premium comfort at a budget-friendly price. The hotel offers a modern, clean, and aesthetically pleasing ambiance—perfect for family vacations, business trips, or even a short staycation to unwind. Each room is elegantly designed with a touch of elegance: a super-soft bed, a clean, fragrant bathroom, cool air conditioning, and complete amenities to ensure a truly relaxing stay. Furthermore, the staff is truly top-notch—friendly, prompt, and always ready to help. Its strategic location, close to culinary centers, shopping centers, and various attractions in the surrounding area, makes your trip easier and more enjoyable. If you're looking for comfort, cleanliness, and the best service all in one place, Yama Hotel is the answer. Experience a stay that will make you want to come back again!
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Quintry O. K.

8.5
/ 10
The room is comfortable, the staff is friendly. The food is also delicious. It was a pleasant experience staying at Yama Resort.
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P***A

8.8
/ 10
comfortable and nice place. initially got a room with air conditioning not cold, called the receptionist and was offered to move rooms. after moving rooms, all facilities were running normally, the room was clean and comfortable. the food for breakfast was also quite tasty and complete.
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S***a

8.8
/ 10
First time staycation at Yama Resort. Alhamdulillah the kids are very happy and want to come back here. This is recommended because there is a hot water swimming pool, playground, mini zoo special for birds (hopefully more species can be added), the landscape can be used for cycling. Oh yeah there is a sauna, but unfortunately when I stayed there it was broken.. if possible, fix it as soon as possible!!! The staff is very friendly, for the cleanliness of the room.. after checking in I asked for it to be cleaned up, and the service was immediately fast, thank you.. Will come back here again🙏
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M***a

10.0
/ 10
Really like the building & interior design, very aesthetic ✨. Arriving there was immediately greeted with friendly security & a smooth check-in process from the receptionist. Cozy room, good food, pool with hot water, everything was great. Staying here for just one day wasn't enough, so we'll definitely be back asap 🫶🏻.
In the Area
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Lingkungan VII, Koya Tondano Selatan, Tondano Selatan, Minahasa, Sulawesi Utara, Indonesia, 95618

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Yama Resort is a good choice when you are visiting South Tondano. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Yama Resort

Lingkungan VII, Koya Tondano Selatan, Tondano Selatan, Minahasa, Sulawesi Utara, Indonesia, 95618
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Lobby Yama Resort
Lobby 2 Yama Resort

Discover More About Yama Resort

Discover the Serene Escape of Yama Resort in North Sulawesi

For Australian travellers seeking an authentic and tranquil getaway in Indonesia, Yama Resort in North Sulawesi presents an idyllic destination. Nestled amidst the stunning natural beauty of the region, this resort offers a perfect blend of relaxation, adventure, and local charm. Whether you're dreaming of pristine beaches, lush volcanic landscapes, or vibrant cultural experiences, Yama Resort provides a comfortable and welcoming base for your exploration. We understand that Australian travellers value comfort, excellent amenities, and easy access to both local attractions and essential services. Yama Resort is designed to meet these expectations, offering a memorable stay that captures the essence of North Sulawesi.

Rates at Yama Resort start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Yama Resort

Yama Resort is situated in the captivating region of North Sulawesi, specifically within the {localAddressString}. This area is renowned for its breathtaking natural scenery and rich cultural heritage. The resort is conveniently located, offering a peaceful retreat while remaining accessible to key points of interest. While specific distances to the city centre or nearest transport hubs can vary, the surrounding atmosphere is one of serene natural beauty, often characterized by lush greenery and proximity to the coast. It's an area perfect for unwinding, with opportunities for exploring local life and natural wonders. For those planning road trips or exploring the wider region, rental car accessibility is generally good, allowing you to discover the diverse landscapes of North Sulawesi at your own pace.

Guest Facilities and Services at Yama Resort

Guest facilities at Yama Resort are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, the resort aims to provide essential services that enhance your experience. This includes a focus on providing a welcoming atmosphere with a helpful 24-hour front desk, ready to assist with any queries or requests. For those who enjoy starting their day with a good meal, the availability of breakfast options, including quality coffee, is a key consideration. Free Wi-Fi is typically available, keeping you connected during your stay. Secure luggage storage is also a practical amenity for travellers who wish to explore before check-in or after check-out. While specific operating hours for all facilities are best confirmed directly, the resort's commitment is to provide a seamless and enjoyable experience.

Room Information and Stay Experience at Yama Resort

The room types of Yama Resort are curated to offer a restful sanctuary after a day of exploration. Each room is designed with comfort and cleanliness as top priorities, ensuring a pleasant stay. Travellers can expect well-appointed spaces that feature comfortable bedding and effective climate control systems, crucial for maintaining a pleasant indoor environment regardless of the external weather. The bathrooms are maintained to high standards of cleanliness, providing a refreshing space. While specific room names and exact dimensions are best confirmed directly with the resort, the overall experience focuses on providing a tranquil and comfortable haven for guests.

Recommended Nearby Dining and Cafes around Yama Resort

North Sulawesi boasts a vibrant culinary scene, and the area around Yama Resort is no exception. Travellers can explore a variety of local eateries and cafes that offer a taste of authentic Indonesian cuisine. From casual dining spots serving delicious local specialties to charming cafes perfect for a morning coffee or a light snack, there are plenty of options to satisfy your palate. Many establishments focus on fresh, local ingredients, providing a true culinary experience. The vibrant local food and coffee scene is a significant draw for visitors, offering opportunities to sample regional flavours and enjoy the laid-back atmosphere of the area.

Popular Attractions and Activities near Yama Resort

The Minahasa region surrounding Yama Resort is brimming with incredible attractions and activities that cater to a wide range of interests. Here are some popular spots and experiences you shouldn't miss:

  • Mount Mahawu:

    Hike to the summit of this active volcano for breathtaking panoramic views of the surrounding landscape and its stunning crater lake.
  • Tangkoko Nature Reserve:

    Discover the unique biodiversity of North Sulawesi, home to iconic wildlife such as the spectral tarsier, black crested macaque, and various endemic bird species.
  • Tomohon City:

    Known as the "City of Flowers," Tomohon offers vibrant flower markets, traditional markets, and a glimpse into local life, set against a backdrop of volcanoes.
  • Lake Linow:

    Visit this beautiful volcanic lake famous for its color-changing waters, which shift hues from green to blue to reddish-brown depending on the sulfur content and sunlight.
  • Pulau Bunaken (Bunaken Island):

    While a bit further afield, this world-renowned diving and snorkeling destination offers crystal-clear waters and an unparalleled marine ecosystem with diverse coral reefs and abundant sea life.

If you are looking for other activities around Yama Resort, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Yama Resort from the Airport

Navigating your journey from the airport to Yama Resort is straightforward, with several convenient transportation options available. Understanding how to get to Yama Resort is key to a smooth start to your holiday. While specific airport transfer services of Yama Resort may vary, general options from the nearest airport typically include:

  • Airport Link Trains:

    If available, these services offer a direct and efficient way to reach the city centre or major transit hubs.
  • Airport Shuttle Buses:

    Many airports operate shuttle services that connect to various parts of the city or popular tourist areas.
  • Public Metered Taxis:

    Readily available at airport taxi stands, these offer a reliable way to reach your destination.
  • Rideshare Services:

    Convenient app-based transportation options are also a popular choice for many travellers.

For more information on getting around, consider exploring the Airport transfer service options.

Summary of Why You Should Choose Yama Resort

Yama Resort in North Sulawesi offers a compelling choice for Australian travellers seeking a memorable Indonesian escape. Its key highlights include:

  • Prime Location:

    Situated in a region of outstanding natural beauty, providing both tranquility and access to local culture.
  • Comfortable Accommodation:

    Rooms are designed for relaxation, featuring essential amenities and climate control.
  • Friendly Service:

    A welcoming atmosphere with helpful staff ready to assist throughout your stay.
  • Convenient Access:

    Easy to reach and a great base for exploring the diverse attractions of North Sulawesi.

To ensure you secure the best rates for your getaway, it's recommended to Book budget hotels in Sulawesi Utara. You can also Easily book domestic and international flights at low prices to complement your accommodation plans. Check room availability at Yama Resort and Book Yama Resort today for an unforgettable experience!

All facilities in Yama Resort

Swimming Pool Yama Resort
Swimming Pool
Entertainment Facility Yama Resort
Entertainment Facility
Fitness Center Yama Resort
Fitness Center
Functional Hall Yama Resort
Functional Hall
Lobby Yama Resort
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Porter
  • Wedding service

Things to Do

  • Barbecue
  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor heated pool
  • Outdoor pool
  • Parasol
  • Picnic area
  • TV lounge

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector
  • Theatre/auditorium

Sports and Recreations

  • Basketball
  • Billiard
  • Cycling
  • Table tennis

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Valet parking

Kids and Pets

  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Yama Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 150,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Yama Resort
88
Number of floors in Yama Resort
2
Another facilities in Yama Resort
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Yama Resort

What are available facilities at Yama Resort?
There are top facilites at Yama Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Yama Resort?
The standard check-in time at Yama Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Yama Resort provide breakfast?
Yes, Yama Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Yama Resort?
Yama Resort has a 4.0-star rating.
How many floors does Yama Resort have?
Yama Resort has 2.
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Yama Resort reviews and ratings

8.6
Very Good
From 964 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Yama Resort
All
Ambiance (64)
Staff Friendliness (63)
Bedroom (62)
Bathroom (59)
Taste (56)
Hotel Area (55)
Surroundings (49)
Variety (44)
Family Friendly (43)
Activity Option (41)
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Traveller Reviews Yama Resort

Number of reviews per page
20
40
Customer reviews
j***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
The toilet is yellow because it is dirty and crusty.
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1 people find it helpful
Carolina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff and facilities are very good, but the soundproofing is not very good because there are some guests who are quite noisy and disturb the comfort of other guests.
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
The room wasn't clean, it was dusty. The bathroom and toilet were very dirty, not scrubbed, perhaps only flushed because the dirt was so obvious. Not recommended. However, the service and friendliness of the front desk staff were okay.
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Cintya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is aesthetic and the hotel staff is very friendly.
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Devi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
The room was actually nice, with a comfortable bed. However, the bathroom faucet could be improved. The windows also need to be cleaned, as they're blurry from the inside, making it hard to see out. For food, I ordered the crispy chicken restaurant, but the chicken was tough 😂. Otherwise, it was okay: the staff was friendly and the air was cool.
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1 people find it helpful
L***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. Room amenities, towels, and doormats need to be provided.
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T***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Good hotel to stay in Tondano. Own transport needed.
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V***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
Overall, the atmosphere is comfortable for a vacation with children. Pros: 1. There's a children's play area. 2. Children can play and feed animals like fish, pigeons, and turkeys. Cons: 1. The room wasn't clean; the sheets were wet and had stains, as if bedwetting had occurred. There were no towels in the room. I tried asking the receptionist, but they didn't deliver them until check-out. I asked the cleaning staff directly for towels, but they said they didn't have any. The bathroom soap was also empty; I asked the customer service and receptionist, but they didn't deliver it until check-out. 2. The pool was dirty, full of moss. 3. The play area was dusty and looked neglected. 4. The elevator was broken. Since we were staying on the second floor, it was a bit difficult to carry our things to our room because there was no staff to help us carry them up to our room.
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W***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 8 week(s) ago
The room wasn't soundproof at all, like sleeping in the middle of an open field. In the middle of the night, a guest sneezed, his voice sounding like a Molotov cocktail. Children ran around screaming, the adults shouting, telling stories, and laughing loudly. Some were talking loudly in the hallway, doors slamming. From the moment I entered, I was disappointed and angry with the receptionist at check-in. When I arrived, I was told to sit down and my room would be called while they cleaned it. I asked them to be patient and they were cleaning it. After waiting for over an hour, a late arrival got a room. When I asked the receptionist why, she said it was because they hadn't registered beforehand. What did she mean? My anger exploded there. No one helped me or showed me the way to the room. The elevator was out of service for maintenance until checkout. When I arrived, my room key wouldn't open, and some rooms still didn't have towels. When I went out, I wanted to park in the spot the security guard had told me to park in when I arrived, but the night shift security guard told me not to, saying I couldn't park there because it was VIP parking. My family and I have had a complete misery staying here. God willing, this won't be my second time staying here. I booked 4 rooms here, paying with cash, not with leaves. There was a lot of food left over because nothing we tried was delicious. The soto soup was cold. The porridge was reheated porridge, not freshly cooked. The fried rice was made from rice that burned during cooking and then made into fried rice. The yellow rice fish was like leftover fish that was fried dry and hard. The market snacks had no taste. The papaya fruit was only red but tasteless. The bread tasted pathetic too.
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1 people find it helpful
F***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Very nice hotel... family friendly.
1 people find it helpful
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Excellent, cozy place, recommended
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M***M
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
From the moment we arrived, there were no tissues, soap, shampoo, towels, or mats. I'd asked repeatedly for towels, even after rinsing off the pool and showering, and they still hadn't been provided. I'd arrived at 3:00, and there was no confirmation until 7:00. The pool was always dirty and mossy.
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3 people find it helpful
A***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I think the hotel needs clean water.
2 people find it helpful
p***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 14 week(s) ago
Very disappointing, guest privacy is not maintained, allowing other people to take guest identification documentation left at the reception and not confirming with the guest.
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3 people find it helpful
Rina A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff was very friendly. The hotel facilities were excellent and varied.
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1 people find it helpful
R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
Overall, it's good. Just a suggestion: It would be better for guests attending events, weddings, and so on to have a few rooms spaced apart. I was staying in a room right next to the room of the guests attending the wedding, so it was uncomfortable because they were so noisy that they disturbed my rest until 2:00 a.m.
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angie i.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Breakfast is ready at 6:30 a.m. The menu offers a wide selection of food. Traditional cakes and snacks are also available. The swimming pool has warm water. It's great to soak in the morning, as the air can be quite chilly.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I had a great stay. The staff were very friendly. I enjoyed the breakfast.
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Livia C. O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
My favorite hotel every time I go to Tondano😍 lots of activities to do, the hot water is the best
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Livia C. O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
My favorite hotel every time I visit Tondano. Lots of fun activities. It would be even better if there were water dispensers on every floor.
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40

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Exterior 4 Yama Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 964 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Yama Resort
All
Ambiance (64)
Staff Friendliness (63)
Bedroom (62)
Bathroom (59)
Taste (56)
Hotel Area (55)
Surroundings (49)
Variety (44)
Family Friendly (43)
Activity Option (41)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Yama Resort

Number of reviews per page
20
40
Customer reviews
j***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
The toilet is yellow because it is dirty and crusty.
Translated by Google Icon
See original
1 people find it helpful
Carolina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff and facilities are very good, but the soundproofing is not very good because there are some guests who are quite noisy and disturb the comfort of other guests.
Translated by Google Icon
See original
1 people find it helpful
D***y
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
The room wasn't clean, it was dusty. The bathroom and toilet were very dirty, not scrubbed, perhaps only flushed because the dirt was so obvious. Not recommended. However, the service and friendliness of the front desk staff were okay.
Translated by Google Icon
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Find this review helpful?
Profile Picture
Cintya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is aesthetic and the hotel staff is very friendly.
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Devi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
The room was actually nice, with a comfortable bed. However, the bathroom faucet could be improved. The windows also need to be cleaned, as they're blurry from the inside, making it hard to see out. For food, I ordered the crispy chicken restaurant, but the chicken was tough 😂. Otherwise, it was okay: the staff was friendly and the air was cool.
Read More
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1 people find it helpful
L***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. Room amenities, towels, and doormats need to be provided.
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T***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
Good hotel to stay in Tondano. Own transport needed.
Find this review helpful?
V***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
Overall, the atmosphere is comfortable for a vacation with children. Pros: 1. There's a children's play area. 2. Children can play and feed animals like fish, pigeons, and turkeys. Cons: 1. The room wasn't clean; the sheets were wet and had stains, as if bedwetting had occurred. There were no towels in the room. I tried asking the receptionist, but they didn't deliver them until check-out. I asked the cleaning staff directly for towels, but they said they didn't have any. The bathroom soap was also empty; I asked the customer service and receptionist, but they didn't deliver it until check-out. 2. The pool was dirty, full of moss. 3. The play area was dusty and looked neglected. 4. The elevator was broken. Since we were staying on the second floor, it was a bit difficult to carry our things to our room because there was no staff to help us carry them up to our room.
Read More
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Find this review helpful?
W***i
icon-origin-TRAVELOKA
5.7
/10
Reviewed 8 week(s) ago
The room wasn't soundproof at all, like sleeping in the middle of an open field. In the middle of the night, a guest sneezed, his voice sounding like a Molotov cocktail. Children ran around screaming, the adults shouting, telling stories, and laughing loudly. Some were talking loudly in the hallway, doors slamming. From the moment I entered, I was disappointed and angry with the receptionist at check-in. When I arrived, I was told to sit down and my room would be called while they cleaned it. I asked them to be patient and they were cleaning it. After waiting for over an hour, a late arrival got a room. When I asked the receptionist why, she said it was because they hadn't registered beforehand. What did she mean? My anger exploded there. No one helped me or showed me the way to the room. The elevator was out of service for maintenance until checkout. When I arrived, my room key wouldn't open, and some rooms still didn't have towels. When I went out, I wanted to park in the spot the security guard had told me to park in when I arrived, but the night shift security guard told me not to, saying I couldn't park there because it was VIP parking. My family and I have had a complete misery staying here. God willing, this won't be my second time staying here. I booked 4 rooms here, paying with cash, not with leaves. There was a lot of food left over because nothing we tried was delicious. The soto soup was cold. The porridge was reheated porridge, not freshly cooked. The fried rice was made from rice that burned during cooking and then made into fried rice. The yellow rice fish was like leftover fish that was fried dry and hard. The market snacks had no taste. The papaya fruit was only red but tasteless. The bread tasted pathetic too.
Read More
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See original
1 people find it helpful
F***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Very nice hotel... family friendly.
1 people find it helpful
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Excellent, cozy place, recommended
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M***M
icon-origin-TRAVELOKA
6.1
/10
Reviewed 12 week(s) ago
From the moment we arrived, there were no tissues, soap, shampoo, towels, or mats. I'd asked repeatedly for towels, even after rinsing off the pool and showering, and they still hadn't been provided. I'd arrived at 3:00, and there was no confirmation until 7:00. The pool was always dirty and mossy.
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3 people find it helpful
A***Y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I think the hotel needs clean water.
2 people find it helpful
p***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 14 week(s) ago
Very disappointing, guest privacy is not maintained, allowing other people to take guest identification documentation left at the reception and not confirming with the guest.
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3 people find it helpful
Rina A. M.
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
The hotel staff was very friendly. The hotel facilities were excellent and varied.
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1 people find it helpful
R***e
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Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
Overall, it's good. Just a suggestion: It would be better for guests attending events, weddings, and so on to have a few rooms spaced apart. I was staying in a room right next to the room of the guests attending the wedding, so it was uncomfortable because they were so noisy that they disturbed my rest until 2:00 a.m.
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angie i.
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Business
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10.0
/10
Reviewed 19 week(s) ago
Breakfast is ready at 6:30 a.m. The menu offers a wide selection of food. Traditional cakes and snacks are also available. The swimming pool has warm water. It's great to soak in the morning, as the air can be quite chilly.
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1 people find it helpful
Verified Traveler
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
I had a great stay. The staff were very friendly. I enjoyed the breakfast.
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Livia C. O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
My favorite hotel every time I go to Tondano😍 lots of activities to do, the hot water is the best
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Livia C. O.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
My favorite hotel every time I visit Tondano. Lots of fun activities. It would be even better if there were water dispensers on every floor.
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