ROMEO Napoli

Roof top pool and restaurant were a terrific surprise! The food and drinks above expectations. The spa was also great and even can get a mani/pedi!

Amazing gym, incredible views. The restaurant is expensive. Staff is very cordial. I loved the location

The hotel was very nice. Staff was friendly and helpful. We had a good stay for 2 days.

Well I have stayed in nice hotels before but I've never stayed in a hotel this luxurious, beautifully decorated with art and water features in the lobby, two lovely rooftop pools and a nice gym. I felt like this is a hotel were rock stars stay! My room was lovely, with air conditioning, especially wonderful during the heatwave. Turn over service everyday. I only paid for breakfasts while there and the presentation of everything from the drinks to the food was exquisite, as was the food. The staff were wonderfully helpful and friendly, always available to ring you a taxi or recommend a place to eat. I would definitely recommend this hotel for your stay in Naples.

The room was sleek and clean. The lights shut themselves off, which is green -- and great -- but the lights over the sink stayed on, making it a little annoying (luckily I had a sleep mask). We had an early flight, so I can't comment on the breakfast.

Breakfast was great people friendly

From the moment you arrive to the moment you leave your be disappointed Maybe they just hate foreigners. But I am English and got the feeling I wasn’t welcome from the moment I arrived. Got given a 20m toilet for 800 euros. Shower was broken. Didn’t fix. Toilet didn’t flush. 3 star

Great hotel and team. Very well appointed with terrific artworks. The restaurant and the service is exceptional. The location is not great but it is pretty central and good for a base for visiting Pompei etc.

Fabulous hotel!

Unbelievable luxury!

Modern hotel, a little be expensive

Location? Location? Location? For a relatively new hotel - why would the owners think that their guests would want to wake up to the sight of the arse of a monster cruise ship being right in their faces! The pollution these Behemoths chugged out would have blotted out the Sun but fortunately for us the wind was offshore, otherwise, I doubt I would have faired better than the locals of Pompei!

* None of the rooms had shower gel supplied. When I asked for shower gel, there was a shrug and sigh from the receptionist and they reluctantly asked for house keeping to bring it. 45 mins later I returned o reception as it had not arrived. * The room was missing its directory card so I didn’t know which phone number to call for reception. * The taps were very loose, the cupboard door was hanging off and half the shower head jets were blocked and clogged. * House maid removed one of my wifes beauty products. We were accused by Marta of placing it near the bin and therefore confusing the maid * First morning at breakfast, pastries were provided for my wife and I. My daughter later joined us and asked for pastries, however Antonio told us that “we had enough to share”. * Second breakfast, order was incorrect and arrived all together despite ordering in 3 logical steps (pastries/fruit/hot). Only one set of cutlery was provided for all of the breakfast and no plates were provided. The coffee was cold and old, indicated by low temp and lack of crema (looked like filter coffee). Antonio was completely miserable and not interested in us and was walking off whilst we were still giving the order-this is why it was wrong as he was not listening. No waiters were smiling at all. * Dinner on the terrace was met with the same miserable, bored and disengaged waiter. This turned out to be the F&B manager. The list goes on and on- emailed hotel with complaints and not a single acknowledgmen.

Great staff, the rooms were clean and extremely chic

I would say it was a little overpriced. The castle view suite was excellent. Perfect for privacy to have separate rooms. The staff was extremely attentive and provided everything requested. Only minor inconvenience was there seemed to be flies throughout the hotel. Not a lot but unexpected

We finished off our wonderful Italy trip with a couple of nights in Napoli. We took some time deciding where to stay and whilst the ROMEO was the more expensive option we really enjoyed our time there and the main feature was the pool / bar area on the 10th floor which had fab views of the port area and Mount Vesuvius. The overall hotel set-up is really cool and the staff were very courteous and helpful. We upgraded to a Deluxe Harbour View room that are on the 5th and 6th floors giving better views of the port but I suggest you push for 6th as we were on the 5th & still had a view of a warehouse

Very design forward hotel. Staff and breakfast are excellent.

Amazing property great staff and location.

Service is very responsive and personal. Really enjoyed my stay at Romeo! Staff took great care of me

Hotel is modern and clean. The rooms lack some basic conveniences (like hooks to hang towels and bathrobe). Staff is super friendly. Breakfast is good.