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HOSHINOYA Tokyo
9.4
/10
Exceptional
557 reviews
What Guests Say About Their Stay
Simon
10.0
/ 10
First stop on our honeymoon, it was everything we needed to kick things off. The onsen at dusk was amazing. The staff couldn’t do more. We are travelling to HOSHINOYA Fuji in a couple of weeks to finish our trip and now very much looking forward to it!
Geoffrey
10.0
/ 10
Simply perfection. Amazing details. Incredible service. The most peaceful and special place in Tokyo.
Sue
10.0
/ 10
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
In the Area
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1-9-1 Otemachi, Chiyoda-ku, Tokyo, Chiyoda, Kanto, Japan, 100-0004
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in HOSHINOYA Tokyo
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1-9-1 Otemachi, Chiyoda-ku, Tokyo, Chiyoda, Kanto, Japan, 100-0004
Discover More About HOSHINOYA Tokyo
Location
Staying at HOSHINOYA Tokyo is a good choice when you are visiting Chiyoda.
About HOSHINOYA Tokyo
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HOSHINOYA Tokyo exclusively for you.
HOSHINOYA Tokyo is a ryokan with great comfort and excellent service according to most ryokan's guests.
Get precious and unforgettable moment during your stay at HOSHINOYA Tokyo.
All facilities in HOSHINOYA Tokyo
Others
Hotel Services
- Laundry service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Things to Do
- Shops
- Library
- Spa
- Garden
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
General
- Smoking area
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in HOSHINOYA Tokyo
Important Note
- Fee for full breakfast: approximately JPY 4752 for adults and JPY 1600 for children
- Housekeeping fee: JPY 9680 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note: Dinner service is not available at this property.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.
This property is closed from January 11 2026 to January 16 2026 (dates subject to change).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HOSHINOYA Tokyo | 84 |
Number of floors in HOSHINOYA Tokyo | 16 |
Another facilities in HOSHINOYA Tokyo | Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist |
Frequently asked questions about HOSHINOYA Tokyo
What are available facilities at HOSHINOYA Tokyo?
There are top facilites at HOSHINOYA Tokyo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOSHINOYA Tokyo?
The standard check-in time at HOSHINOYA Tokyo is starting from From 15:00 while the latest check-out time is at Before 12:00
Does HOSHINOYA Tokyo provide breakfast?
Yes, HOSHINOYA Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in HOSHINOYA Tokyo
Traveloka (5)
Other sources (557)
9.4
Exceptional
From 557 reviews
Cleanliness
9.8
Room Comfort
9.6
Service and Facilites
9.6
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Traveller Reviews HOSHINOYA Tokyo
Number of reviews per page
20
40
Top reviews
Michael
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had an amazing time!! Pure perfection!!
Francis
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Whilst the hotel was overall very nice it was over priced generally. At nearly double the price of other 5 star hotels we stayed at on this trip. The staff were excellent and very attentive. I felt no Cafe or restaurant or bar was a big miss for a 5 star hotel I suspect the theme and design this was deliberate.
Craig
Business
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel design was beautiful.
The fact that I couldn't have a meal with a friend and the hotel was unexpected and too limiting. Created much hassle for me as I'm usually meeting friends for coffee or lunch at my hotel. Not much of anything around the hotel that's easy to get to for a meal. Everything is closed on the weekends.
Simon
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
First stop on our honeymoon, it was everything we needed to kick things off. The onsen at dusk was amazing. The staff couldn’t do more. We are travelling to HOSHINOYA Fuji in a couple of weeks to finish our trip and now very much looking forward to it!
Ilie
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A wonderful and unique experience.
Luis
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A five star experience through and through
Verified traveler
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The staff behave politely, but their actions are mysterious and suspicious; puts a damper on feeling genuinely welcome.
Geoffrey
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Simply perfection. Amazing details. Incredible service. The most peaceful and special place in Tokyo.
Monika
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Wonderfully distinctive property. Well worth the rate!
Sue
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
There were only ~6 rooms per floor and it was always very quiet. Staff was always very respectful and customer service was excellent. We loved our experience with the hotel and would love to stay there again if opportunity arises.
Ryan
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This was such a top-tier experience. The service was unbelievable. The sheer number of staff people who could not be more helpful. I was a first-time visitor to Japan from New York City, and they made all the right moves in terms of comfort and anticipation of our group’s needs. In fact, I hurt my foot pretty seriously on the first day of our stay, and three staff members helped me immediately - one with a special Japanese ice pack and two others with finding the best English speaking orthopedic doctor and even with ordering me a special walking boot from Amazon Japan when the doctor did not have my size. I’ve been in a lot of hotels in a lot of cities, and I would rank this in the top 3 I’ve ever experienced.
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Jacob
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Amazing
Ching
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We stayed for a couple of nights at Hoshinoya Tokyo at the beginning of the year, and the hotel stay was a delightful highlight of our trip. The hotel’s delivery of traditional meets luxury was a unique experience, for example, how they greet and offer tea upon arrival. Communication was friendly and welcoming; they have an online activity booking system, which is very effective. A great highlight was the ‘morning Kenjutsu’ exercise, which we highly recommend! We would consider staying in Hoshinoya Tokyo again. Thank you for the great hospitality!
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Sally
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Everything about our stay at Hoshinoya was perfect. I highly recommend staying there.
Helen
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
We had the most wonderful time here, everything was perfect and the service was immaculate
Philip
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Extraordinary property and staff - such an authentic Japanese experience for those looking for something 5 stars and not a regular chain hotel.
Brent
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Amazing stay! Beautiful property!
Norberto
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It was a beautiful place to stay at.
MINSEOK
Friends and Family
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The perfect time.
Thank you Hoshinoya!
Verified traveler
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Very severe, dark and minimalist without the balance of aesthetic views or nature. Shoji screen room had choice of closed interior with very dark mood lighting and black surfaces or open shoji with view of workers at their desk in a neighboring glass tower. I Could not even see the sky on the 9 th floor. The room has no thin shade so workers in other building able to see in room if you have shoui open. The Onsen very comfortable but depressing and tomb like. I kept thinking I was in a Star Wars Imperial Cruiser. No natural or aesthetic views from onsen except patch of sky in a chimney. One lone sad chrysanthemum in onsen. Black black. No bar, no obvious dining. Ok place for hot soak in the city and two night max. Corporate sterile location with not much in the neighborhood but good access to Metro Station. Staff very formal kind and attentive. Lovely people. Koto playing in lobby fantastic. Very calming place to recover from travel but don't stay too long or you will become natural light starved and maybe depressed.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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