Hotel New Otani Hakata

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8.9
/10
Exceptional
1,123 reviews

What Guests Say About Their Stay

Chun Leung

10.0
/ 10
Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.

Amanda

10.0
/ 10
Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!

raymond

10.0
/ 10
Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
In the Area
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1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel New Otani Hakata is located in area / city Fukuoka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004
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Lobby Hotel New Otani Hakata
Lobby 2 Hotel New Otani Hakata

Discover More About Hotel New Otani Hakata

The Charm of Hotel New Otani Hakata

For Australian travellers seeking a blend of comfort, convenience, and authentic Japanese hospitality in Kyushu, the Hotel New Otani Hakata stands out as an exceptional choice. Nestled in the vibrant heart of Fukuoka, this hotel offers a gateway to the rich culture and stunning landscapes of southern Japan. Whether you're embarking on a solo adventure, a romantic getaway, or a family holiday, Hotel New Otani Hakata provides a welcoming base with all the amenities to make your stay memorable. Rates at Hotel New Otani Hakata start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel New Otani Hakata

Hotel New Otani Hakata is strategically located in the bustling Hakata district of Fukuoka, a prime area known for its excellent connectivity and vibrant atmosphere. Situated at 中央区渡辺通 1-1-2, 福岡, 九州, 日本, 8100004, the hotel is just a short distance from the city centre, making it incredibly convenient for exploring Fukuoka's many attractions. For those relying on public transport, the nearest major train station is within easy reach, providing seamless access to the wider Kyushu region and beyond. The surrounding area is alive with a dynamic mix of modern shopping centres, traditional markets, and a thriving culinary scene, offering something for every traveller. Its proximity to key transport hubs ensures that getting around is a breeze, whether you're heading to a business meeting or a leisurely day of sightseeing.

Guest Facilities and Services at Hotel New Otani Hakata

Guest facilities at Hotel New Otani Hakata are designed to cater to the needs of discerning travellers, ensuring a comfortable and hassle-free experience. Australian travellers will appreciate the availability of excellent breakfast options, including a diverse buffet that often features local delicacies and international favourites, perfect for kick-starting your day. The hotel provides reliable free Wi-Fi throughout the property, keeping you connected during your stay. A helpful 24-hour front desk is always on hand to assist with any queries or requests, offering a sense of security and convenience. For those who like to stay active, fitness facilities are available. Secure luggage storage is also provided, allowing you to explore freely before check-in or after check-out.

Room Information and Stay Experience at Hotel New Otani Hakata

The hotel offers a variety of well-appointed rooms, each designed to provide a sanctuary of comfort and tranquility after a day of exploration. Room types of Hotel New Otani Hakata cater to different preferences, ensuring a suitable option for solo travellers, couples, and families. Guests can expect meticulously clean and well-maintained living spaces, featuring comfortable bedding and modern climate control systems to ensure a pleasant temperature year-round, a crucial factor for Australian travellers. The bathrooms are consistently praised for their cleanliness and modern amenities. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of refined comfort and thoughtful design, aiming to provide a restful and rejuvenating stay.

Recommended Nearby Dining and Cafes around Hotel New Otani Hakata

Fukuoka is renowned for its incredible food scene, and Hotel New Otani Hakata places you right in the heart of it. Within easy walking distance, you'll discover a plethora of dining options, from casual eateries serving delicious ramen and yakitori to more upscale restaurants offering exquisite local cuisine. The area is also dotted with charming cafes, perfect for enjoying a morning coffee or a relaxed afternoon break. Many of these establishments embrace a café culture that Australian travellers will find familiar and enjoyable, with some offering hearty breakfast choices that might even rival your favourite local brunch spot. Exploring the local food markets is also a must, offering a sensory delight of fresh produce and regional specialties.

Popular Attractions and Activities near Hotel New Otani Hakata

The strategic location of Hotel New Otani Hakata makes it an ideal base for exploring the many wonders of Fukuoka and the surrounding Kyushu region. Here are some popular attractions and activities you can easily access:

  • Canal City Hakata: A large, multi-entertainment complex featuring shopping, dining, cinemas, and a theatre, all built around a picturesque canal.
  • Kushida Shrine: A historic Shinto shrine, considered the guardian shrine of Hakata, famous for its vibrant festivals and traditional architecture.
  • Ohori Park: A beautiful urban park featuring a large pond, Japanese garden, and the Fukuoka Art Museum, perfect for a leisurely stroll or a relaxing afternoon.
  • Fukuoka Tower: The tallest seaside tower in Japan, offering panoramic views of the city, Hakata Bay, and the surrounding coastline.
  • Tenjin Underground Shopping Mall: A vast underground shopping arcade offering a wide array of shops, boutiques, and eateries, perfect for a rainy day or a retail therapy session.
If you are looking for other activities around Hotel New Otani Hakata, check out the best deals on Traveloka: Recommended activities in Fukuoka-shi, Fukuoka!

How to Get to Hotel New Otani Hakata from the Airport

Getting to Hotel New Otani Hakata from Fukuoka Airport (FUK) is straightforward and convenient, with several reliable options available. Understanding your Airport transfer service of Hotel New Otani Hakata options will help you plan your journey smoothly. Here's how to get to Hotel New Otani Hakata:

  • Airport Link Train: Fukuoka Airport is directly connected to the city's subway system. You can take the Kuko Line train from the airport station to Hakata Station, which is a major transport hub and conveniently located near the hotel. The journey is quick and efficient.
  • Public Metered Taxis: Taxis are readily available at the airport. This is a comfortable and direct option, especially if you have a lot of luggage. The driver will be able to take you directly to the hotel's entrance.
  • Rideshare Services: You can also opt for a rideshare service, which offers a convenient and often cost-effective way to reach your destination directly from the airport.
For more information on getting around and booking transfers, consider exploring options via Airport transfer service.

Summary of Why You Should Choose Hotel New Otani Hakata

Hotel New Otani Hakata offers a compelling combination of prime location, excellent facilities, and comfortable accommodations, making it an ideal choice for Australian travellers exploring Kyushu. Its accessibility to transport links, proximity to key attractions, and the vibrant local dining scene ensure a rich and convenient travel experience.

  • Prime Location: Situated in the heart of Hakata, offering easy access to shopping, dining, and cultural sites.
  • Comfortable Stays: Well-appointed rooms with modern amenities and climate control for a restful experience.
  • Convenient Access: Excellent transport links make exploring Fukuoka and beyond effortless.
  • Exceptional Service: Friendly and professional staff ready to assist with your needs.
Ready to experience the best of Fukuoka? Check room availability at Hotel New Otani Hakata and Book Hotel New Otani Hakata today through Traveloka for a seamless booking process.

For more options, you can also Book budget hotels in Kyushu and Easily book domestic and international flights at low prices.

All facilities in Hotel New Otani Hakata

Bar, Cafe and Lounge Hotel New Otani Hakata
Bar, Cafe and Lounge
Entertainment Facility Hotel New Otani Hakata
Entertainment Facility
Functional Hall Hotel New Otani Hakata
Functional Hall
Lobby Hotel New Otani Hakata
Lobby
Accommodation Services Hotel New Otani Hakata
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Ballroom
  • Reception hall
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Laundry
  • Hair salon

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel New Otani Hakata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply to children 4-12 years old for breakfast.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must be at least 20 years of age to stay in a smoking room.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Hakata
372
Number of floors in Hotel New Otani Hakata
14
Another facilities in Hotel New Otani Hakata
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Hotel New Otani Hakata

What are available facilities at Hotel New Otani Hakata?
There are top facilites at Hotel New Otani Hakata such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Hakata?
The standard check-in time at Hotel New Otani Hakata is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
Does Hotel New Otani Hakata provide breakfast?
Yes, Hotel New Otani Hakata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel New Otani Hakata?
Hotel New Otani Hakata has a 4.0-star rating.
How many floors does Hotel New Otani Hakata have?
Hotel New Otani Hakata has 14.
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Hotel New Otani Hakata reviews and ratings

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,117)
9.0
Exceptional
From 1,117 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
Read More
Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Christophe
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very couteous staff
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staffing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Hakata

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,117)
9.0
Exceptional
From 1,117 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
Read More
Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Christophe
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very couteous staff
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staffing
Number of reviews per page
20
40