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Hotel New Otani Hakata

Hotels
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8.9
Exceptional
1,140 reviews

What Guests Say About Their Stay

Shan Ju

10.0
/ 10
Pretty clean room and kind staffs. The bed size are little small for our family, but still had wonderful time in this hotel. We are very recommended.

Chun Leung

10.0
/ 10
Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.

Amanda

10.0
/ 10
Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
In the Area
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1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004
Hotel New Otani Hakata is a 4-star hotels that has been welcoming guests since 1978. The accommodation went through a renovation in 2006. Hotel New Otani Hakata is part of New Otani Hotels, The under New Otani Hotels. There are 372 rooms spread across 14 floors.
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What's around Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004
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Lobby Hotel New Otani Hakata
Lobby 2 Hotel New Otani Hakata

Discover More About Hotel New Otani Hakata

General Information

Hotel New Otani Hakata is a 4-star hotels that has been welcoming guests since 1978. The accommodation went through a renovation in 2006. Hotel New Otani Hakata is part of New Otani Hotels, The under New Otani Hotels. There are 372 rooms spread across 14 floors.

Location

Located at 1-1-2 Watanabe-dori, Chuo-ku in Fukuoka, Japan. Those looking to explore will find Kanzeonji Temple, Miyajidake Shrine, and Fukuoka Tower nearby. Closest airport is Fukuoka Airport (FUK), 4.162 km away from the accommodation.

Facilities & Amenities

Hotel New Otani Hakata has Laundry service, Luggage storage, Wheelchair accessible, Multilingual staff, _24_HOUR_FRONT_DESK, and more.

Contact

Phone number: 81 92-7141111

All facilities in Hotel New Otani Hakata

Functional Hall Hotel New Otani Hakata
Functional Hall
Lobby Hotel New Otani Hakata
Lobby
Accommodation Services Hotel New Otani Hakata
Accommodation Services
Exterior Hotel New Otani Hakata
Exterior
Bedroom Hotel New Otani Hakata
Bedroom

Hotel Services

  • Laundry service
  • _24_HOUR_FRONT_DESK
  • Multilingual staff
  • Luggage storage
  • CONCIERGE_SERVICES
  • Porter

Accessibilty

  • Wheelchair accessible

General

  • SELF_PARKING
  • Ballroom
  • Smoking area
  • Reception hall

Nearby Facilities

  • Hair salon
  • COIN_LAUNDRY_ONSITE

Food and Drinks

  • BREAKFAST_AVAILABLE

Connectivity

  • WIFI_ACCESS
    TEXT

Public Facilities

  • SAFE_DEPOSIT_AT_FRONT_DESK

Accommodation Policy & General Information in Hotel New Otani Hakata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Available rooms at Hotel New Otani Hakata
372
Number of floors in Hotel New Otani Hakata
14
Another facilities in Hotel New Otani Hakata
Laundry service, _24_HOUR_FRONT_DESK, Multilingual staff, Luggage storage, CONCIERGE_SERVICES

Frequently asked question in Hotel New Otani Hakata

What is normal check-in & check-out time at Hotel New Otani Hakata?
The standard check-in time at Hotel New Otani Hakata is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
How many stars does Hotel New Otani Hakata have?
Hotel New Otani Hakata is a 4.0-star hotel.
How many floors does Hotel New Otani Hakata have?
Hotel New Otani Hakata has 14 floors.
How many rooms does Hotel New Otani Hakata have?
Hotel New Otani Hakata has 372 rooms in total.
What are the guest reviews for Hotel New Otani Hakata?
Hotel New Otani Hakata is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel New Otani Hakata

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,134)
9.0
Exceptional
From 1,134 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Shan Ju
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Pretty clean room and kind staffs. The bed size are little small for our family, but still had wonderful time in this hotel. We are very recommended.
Wing Hoi
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The Toilet has bad smell. Staff is helpful to resolve but does take a while. When check in, staff didn’t communicate well for not cleaning policy.
Wing Hoi
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is dated and not clean. Toilet has bad smell.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
Read More
Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Number of reviews per page
20
40

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Lobby 4 Hotel New Otani Hakata

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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