Hotel New Otani Hakata

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8.9
/10
Exceptional
1,137 reviews

What Guests Say About Their Stay

Chun Leung

10.0
/ 10
Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.

Amanda

10.0
/ 10
Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!

raymond

10.0
/ 10
Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
In the Area
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1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel New Otani Hakata is located in area / city Fukuoka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004
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Lobby Hotel New Otani Hakata
Lobby 2 Hotel New Otani Hakata

Discover More About Hotel New Otani Hakata

Discover the Elegance of Hotel New Otani Hakata

Welcome to Hotel New Otani Hakata, a premier destination in the heart of Kyushu, Japan, offering an unparalleled blend of sophisticated comfort and exceptional service. Whether you're planning a business trip, a romantic getaway, or a family adventure, Hotel New Otani Hakata promises a memorable stay with its world-class amenities and prime location. Room rates at Hotel New Otani Hakata start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel New Otani Hakata Location

Nestled in the vibrant city of Fukuoka, specifically in the Hakata Ward, Hotel New Otani Hakata is conveniently situated at 中央区渡辺通 1-1-2, 福岡, 九州, 日本, 8100004. This prime location places you just a short distance from the bustling Hakata Station, a major transportation hub, making it incredibly easy to explore the city and beyond. The atmosphere surrounding Hotel New Otani Hakata is one of refined urban living, with easy access to both business districts and cultural attractions. It's an ideal base for experiencing the dynamic energy of Fukuoka.

Hotel New Otani Hakata Facilities & Services

Facilities for guests at Hotel New Otani Hakata are designed to cater to every need, ensuring a comfortable and convenient stay. The hotel boasts a comprehensive range of services and amenities:

  • A refreshing indoor swimming pool, open daily from 9:00 AM to 8:00 PM, with an entrance fee of PHP 1,500 for adults and PHP 750 for children.
  • A state-of-the-art fitness center, available 24/7, offering modern exercise equipment for your workout routine.
  • The serene Serenity Spa, providing a sanctuary for relaxation with treatments ranging from PHP 3,000 to PHP 7,000, open from 10:00 AM to 9:00 PM.
  • A dedicated business center equipped with essential facilities for corporate travelers, available from 8:00 AM to 7:00 PM.
  • Complimentary Wi-Fi access throughout the hotel premises.
  • On-site concierge services to assist with bookings and local recommendations.
  • Secure and convenient on-site parking, available free of charge for all guests.

Hotel New Otani Hakata Room Types

Discover a diverse selection of accommodations designed to suit every preference. The room types of Hotel New Otani Hakata range from elegantly appointed standard rooms to luxurious suites, ensuring a perfect fit for your travel needs.

  • Deluxe King Room: Offering a spacious layout with a king-sized bed and a city view. Available as non-smoking. Features a private bathroom with a bathtub.
  • Deluxe Twin Room: Ideal for friends or families traveling together, featuring two twin beds and a city view. Available as non-smoking. Includes a private bathroom with a bathtub.
  • Executive Suite: A more expansive option providing separate living and sleeping areas, with stunning city views. Available as non-smoking. Equipped with a luxurious bathtub.
  • Garden View Room: Enjoy tranquil surroundings with views of the hotel's meticulously landscaped gardens. Available as non-smoking. Features a private bathroom with a bathtub.

Hotel New Otani Hakata is pleased to accommodate guests with pets in designated rooms. Please note that an additional cleaning fee of PHP 2,500 per pet, per stay, will apply. Advance notification is required to ensure availability.

Hotel New Otani Hakata Dining & Restaurants

Savor exquisite culinary experiences at Hotel New Otani Hakata's distinguished dining venues. Each restaurant offers a unique ambiance and a delectable menu to tantalize your taste buds.

  • The Garden Restaurant: Offering a lavish international buffet with a focus on fresh, seasonal ingredients. Estimated price per person: PHP 4,500. Operating hours: Breakfast 7:00 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 9:30 PM.
  • Kiyomizu: Experience authentic Japanese cuisine, including sushi, tempura, and traditional multi-course meals. Estimated price per person: PHP 6,000. Operating hours: 11:30 AM - 2:30 PM, 5:30 PM - 9:00 PM.
  • Bar Capri: Enjoy expertly crafted cocktails and light snacks in a sophisticated setting. Estimated price per person for drinks and snacks: PHP 2,000. Operating hours: 5:00 PM - 11:00 PM.

Hotel New Otani Hakata Nearby Attractions and Activities

Explore the vibrant surroundings of Hotel New Otani Hakata and discover the rich culture and attractions of Fukuoka. Here are some must-visit spots:

  • Canal City Hakata: A large-scale shopping and entertainment complex featuring a wide array of shops, restaurants, cinemas, and a canal running through it.
  • Kushida Shrine: A historic Shinto shrine, considered the guardian shrine of Hakata, known for its vibrant festivals and traditional architecture.
  • Ohori Park: A beautiful urban oasis featuring a large pond, walking paths, a Japanese garden, and a museum, perfect for a leisurely stroll.
  • Fukuoka Tower: The tallest seaside tower in Japan, offering panoramic views of the city and Hakata Bay from its observation decks.
  • Nakasu Island: Famous for its lively nightlife, with numerous restaurants, bars, and entertainment venues lining the streets.

If you are looking for other activities around Hotel New Otani Hakata, check out the best deals on Traveloka: Recommended activities in Fukuoka!

How to Get to Hotel New Otani Hakata from the Airport

Getting to Hotel New Otani Hakata from Fukuoka Airport (FUK) is straightforward, with several convenient options available. Whether you prefer speed, comfort, or local immersion, there's a method to suit your needs. The airport transfer service of Hotel New Otani Hakata ensures a seamless arrival.

  • Airport Limousine Bus: Direct buses run from Fukuoka Airport to Hakata Station, which is a short taxi or subway ride from the hotel. The bus journey takes approximately 15-20 minutes and costs around PHP 700.
  • Taxi: Metered taxis are readily available at the airport. The ride to Hotel New Otani Hakata typically takes about 10-15 minutes and will cost approximately PHP 2,000 to PHP 2,500, depending on traffic.
  • Subway: Fukuoka City Subway Kuko Line connects Fukuoka Airport directly to Hakata Station. From Hakata Station, you can take a short taxi ride or another subway line to reach the hotel. The subway ride from the airport to Hakata Station is about 5 minutes and costs around PHP 250.
  • Hotel Private Airport Transfer: For ultimate convenience and comfort, you can arrange a private airport transfer service through Hotel New Otani Hakata. This service offers a personalized pick-up and drop-off experience. Inquire with the hotel for pricing and booking details. You can also explore various airport transfer services for your convenience.

Summary of Why You Should Choose to Stay at Hotel New Otani Hakata

Choosing Hotel New Otani Hakata for your next trip to Kyushu guarantees a stay filled with comfort, convenience, and memorable experiences. Here’s why it stands out:

  • Prime Location: Situated in the heart of Hakata, offering easy access to transportation, shopping, and cultural sites.
  • Exceptional Amenities: From a relaxing spa and fitness center to a refreshing swimming pool, all your needs are catered for.
  • Diverse Dining Options: Indulge in a variety of culinary delights, from international buffets to authentic Japanese cuisine.
  • Comfortable Accommodations: A wide range of well-appointed rooms and suites ensure a restful stay.
  • Impeccable Service: The dedicated staff are committed to providing a warm and hospitable experience.

Discover the best deals and ensure your preferred dates are available. Check Room availability at Hotel New Otani Hakata and proceed with Booking Hotel New Otani Hakata today through Traveloka for a seamless and rewarding travel experience. For more options, consider exploring these links:

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All facilities in Hotel New Otani Hakata

Bar, Cafe and Lounge Hotel New Otani Hakata
Bar, Cafe and Lounge
Entertainment Facility Hotel New Otani Hakata
Entertainment Facility
Functional Hall Hotel New Otani Hakata
Functional Hall
Lobby Hotel New Otani Hakata
Lobby
Accommodation Services Hotel New Otani Hakata
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Ballroom
  • Reception hall
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Laundry
  • Hair salon

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel New Otani Hakata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply to children 4-12 years old for breakfast.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must be at least 20 years of age to stay in a smoking room.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Hakata
372
Number of floors in Hotel New Otani Hakata
14
Another facilities in Hotel New Otani Hakata
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel New Otani Hakata

What are available facilities at Hotel New Otani Hakata?
There are top facilites at Hotel New Otani Hakata such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Hakata?
The standard check-in time at Hotel New Otani Hakata is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
Does Hotel New Otani Hakata provide breakfast?
Yes, Hotel New Otani Hakata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel New Otani Hakata?
Hotel New Otani Hakata is a 4.0-star hotel.
How many floors does Hotel New Otani Hakata have?
Hotel New Otani Hakata has 14 floors.
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More Reviews from Other Guests in Hotel New Otani Hakata

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,131)
9.0
Exceptional
From 1,131 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
Read More
Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Christophe
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very couteous staff
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staffing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Hakata

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,131)
9.0
Exceptional
From 1,131 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
Read More
Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Christophe
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very couteous staff
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staffing
Number of reviews per page
20
40