Hotel New Otani Hakata

Hotels
8.9
/10
Exceptional
1,024 reviews

What Guests Say About Their Stay

Hidetaka

10.0
/ 10
ハウスキーピングの「おはようございます」と気持ちの良い挨拶。 白いTシャツを白いシーツの上に置いて部屋を出てしまったのですが、ちゃんと畳んで置いといてくれたのは嬉しかった。よそのホテルではこのミスをして、何回かシャツを無くした経験があったので 流石ニューオータニと思った。ハウスキーピングチーム 優秀
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Samantha

10.0
/ 10
Location: Hakata is not like Osaka or Tokyo, very quiet streets, from a 10/10 traffic with two big cities, you’ll see it being a 2/10 all day. Location is dead on right outside a station. Easy access, 711 and restaurant and grocery right at its reach. However, going to site see and shopping isnt like as fast as tokyo or osaka, still easy access. Hotel: Super grand, my partner and I felt like we were in the movie “home alone 2.” The hotel service, entrance, and itself has so many restaurants INSIDE! It was amazing. Room: HUGE, only hotel i could lay out 2 fullsize luggage. Clean, bed was great. Bath was big. Cleanliness was spectacular. Easy recommendations for me and my partner

Chee Peng

10.0
/ 10
Excellent. We got a big room. 4 futon and 2 bed for 4 of us to choose. I enjoy the bed while my fam used the futon. 2 toilets and 1 bath room. Amazing. Location is good, walkable to shopping areas. Breakkfast options in hotel very good too.
In the Area
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1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-shi, Kyushu, Japan, 8100004

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel New Otani Hakata is located in area / city Fukuoka-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-shi, Kyushu, Japan, 8100004
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Discover More About Hotel New Otani Hakata

General


Near Canal City Hakata

Location


With a stay at Hotel New Otani Hakata, you'll be centrally located in Fukuoka, within a 5-minute drive of Canal City Hakata and Fukuoka Anpanman Children's Museum. This hotel is 1.9 mi (3.1 km) from Port of Hakata and 2.2 mi (3.5 km) from Marine Messe Fukuoka.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yanagibashi Rengo Market - 0.3 km / 0.2 mi
Tenjin Underground Mall - 0.7 km / 0.4 mi
Tenjin Central Park - 0.8 km / 0.5 mi
Kego Park - 0.9 km / 0.5 mi
Fukuoka Mitsukoshi Department Store - 0.9 km / 0.6 mi
Kego Shrine - 0.9 km / 0.6 mi
Artium Art Gallery - 1 km / 0.6 mi
Solaria Plaza - 1 km / 0.6 mi
IMS Building - 1 km / 0.6 mi
Rainbow Plaza - 1 km / 0.7 mi
Sumiyoshi Shrine - 1.1 km / 0.7 mi
Rakusuien Gardens - 1.1 km / 0.7 mi
Former Prefectural Hall & Official Guest House - 1.1 km / 0.7 mi
Acros Fukuoka Symphony Hall - 1.1 km / 0.7 mi
Yatai - 1.1 km / 0.7 mi

The nearest airports are:
Fukuoka Airport (FUK) - 5.1 km / 3.2 mi
Ariake Saga Airport (HSG) - 75.6 km / 47 mi

The preferred airport for Hotel New Otani Hakata is Fukuoka Airport (FUK).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a ballroom and a vending machine.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining


Enjoy Japanese cuisine at Sembazuru, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast.

Rooms


Make yourself at home in one of the 372 guestrooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel New Otani Hakata

Bar, Cafe and Lounge Hotel New Otani Hakata
Bar, Cafe and Lounge
Lobby Hotel New Otani Hakata
Lobby
Accommodation Services Hotel New Otani Hakata
Accommodation Services
Exterior Hotel New Otani Hakata
Exterior
Others Hotel New Otani Hakata
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Ballroom
  • Reception hall
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Laundry
  • Hair salon

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel New Otani Hakata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Parking height restrictions apply
  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 2200 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Hakata
372
Number of floors in Hotel New Otani Hakata
14
Another facilities in Hotel New Otani Hakata
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel New Otani Hakata

What are available facilities at Hotel New Otani Hakata?
There are top facilites at Hotel New Otani Hakata such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Hakata?
The standard check-in time at Hotel New Otani Hakata is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
Does Hotel New Otani Hakata provide breakfast?
Yes, Hotel New Otani Hakata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel New Otani Hakata?
Hotel New Otani Hakata is a 4.0-star hotel.
How many floors does Hotel New Otani Hakata have?
Hotel New Otani Hakata has 14 floors.
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More Reviews from Other Guests in Hotel New Otani Hakata

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,018)
9.0
Exceptional
From 1,018 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Hidetaka
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ハウスキーピングの「おはようございます」と気持ちの良い挨拶。 白いTシャツを白いシーツの上に置いて部屋を出てしまったのですが、ちゃんと畳んで置いといてくれたのは嬉しかった。よそのホテルではこのミスをして、何回かシャツを無くした経験があったので 流石ニューオータニと思った。ハウスキーピングチーム 優秀
Samantha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location: Hakata is not like Osaka or Tokyo, very quiet streets, from a 10/10 traffic with two big cities, you’ll see it being a 2/10 all day. Location is dead on right outside a station. Easy access, 711 and restaurant and grocery right at its reach. However, going to site see and shopping isnt like as fast as tokyo or osaka, still easy access. Hotel: Super grand, my partner and I felt like we were in the movie “home alone 2.” The hotel service, entrance, and itself has so many restaurants INSIDE! It was amazing. Room: HUGE, only hotel i could lay out 2 fullsize luggage. Clean, bed was great. Bath was big. Cleanliness was spectacular. Easy recommendations for me and my partner
Read More
Haw Shen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dated and vintage, time for a make over. The price is not worth for old hotel
Hiroyuki
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A gorgeous hotel! One-level more excellent than others.
DESMOND
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stellar staff, spacious room, old luxurious feel.
Prisca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very helpful. The room was spacious.
Araceli
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are very outdated. The lobby is nice, staff were helpful and kind yet the rooms need to be remodeled.
Maila
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, staff are courteous. Good location.
Vi ping
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Close to many restaurants and right next to the subway. Easy to get to hakata station, tenjin underground shopping mall, walkable to Canal city. Room was clean and quiet, a bit outdated.
Lorraine
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff at reception was friendly and tried their best to communicate. However, our welcome drinks was not mentioned at all during check-in and throughout our stay and the rooms were pretty dated. Housekeeping were not the best either as we took photos of stuff left behind by previous guest at prominent area such as headboard of beds.
Read More
Yuji
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean roon
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The lobby was nice. The room was in poor condition and worst of the beds were very narrow. They expect 2 adults to fit on a bed 110 cms wide.
Jason
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Awesome
Chee Peng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent. We got a big room. 4 futon and 2 bed for 4 of us to choose. I enjoy the bed while my fam used the futon. 2 toilets and 1 bath room. Amazing. Location is good, walkable to shopping areas. Breakkfast options in hotel very good too.
ShinKai
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Spent 2 nights in the hotel,
catherine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

nearby subway and walkable to minami tenjin for dining
Christina
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and friendly staff, great amenities, and clean and spacious room.
Violet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very helpful staff
Suzan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

good breakfast
Kiyomi
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was spotless. The staff was very courteous. Hotel is next to a subway station. Highly recommended.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Hakata

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,018)
9.0
Exceptional
From 1,018 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Hidetaka
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ハウスキーピングの「おはようございます」と気持ちの良い挨拶。 白いTシャツを白いシーツの上に置いて部屋を出てしまったのですが、ちゃんと畳んで置いといてくれたのは嬉しかった。よそのホテルではこのミスをして、何回かシャツを無くした経験があったので 流石ニューオータニと思った。ハウスキーピングチーム 優秀
Samantha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location: Hakata is not like Osaka or Tokyo, very quiet streets, from a 10/10 traffic with two big cities, you’ll see it being a 2/10 all day. Location is dead on right outside a station. Easy access, 711 and restaurant and grocery right at its reach. However, going to site see and shopping isnt like as fast as tokyo or osaka, still easy access. Hotel: Super grand, my partner and I felt like we were in the movie “home alone 2.” The hotel service, entrance, and itself has so many restaurants INSIDE! It was amazing. Room: HUGE, only hotel i could lay out 2 fullsize luggage. Clean, bed was great. Bath was big. Cleanliness was spectacular. Easy recommendations for me and my partner
Read More
Haw Shen
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dated and vintage, time for a make over. The price is not worth for old hotel
Hiroyuki
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A gorgeous hotel! One-level more excellent than others.
DESMOND
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stellar staff, spacious room, old luxurious feel.
Prisca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was very helpful. The room was spacious.
Araceli
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms are very outdated. The lobby is nice, staff were helpful and kind yet the rooms need to be remodeled.
Maila
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room, staff are courteous. Good location.
Vi ping
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Close to many restaurants and right next to the subway. Easy to get to hakata station, tenjin underground shopping mall, walkable to Canal city. Room was clean and quiet, a bit outdated.
Lorraine
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff at reception was friendly and tried their best to communicate. However, our welcome drinks was not mentioned at all during check-in and throughout our stay and the rooms were pretty dated. Housekeeping were not the best either as we took photos of stuff left behind by previous guest at prominent area such as headboard of beds.
Read More
Yuji
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean roon
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The lobby was nice. The room was in poor condition and worst of the beds were very narrow. They expect 2 adults to fit on a bed 110 cms wide.
Jason
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Awesome
Chee Peng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent. We got a big room. 4 futon and 2 bed for 4 of us to choose. I enjoy the bed while my fam used the futon. 2 toilets and 1 bath room. Amazing. Location is good, walkable to shopping areas. Breakkfast options in hotel very good too.
ShinKai
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Spent 2 nights in the hotel,
catherine
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

nearby subway and walkable to minami tenjin for dining
Christina
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and friendly staff, great amenities, and clean and spacious room.
Violet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very helpful staff
Suzan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

good breakfast
Kiyomi
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was spotless. The staff was very courteous. Hotel is next to a subway station. Highly recommended.
Number of reviews per page
20
40