9.3
/10
Exceptional
1,193 reviews

What Guests Say About Their Stay

S***a

9.4
/ 10
One of the best hotels I’ve ever stayed at! Hotel Universal Port truly exceeded my expectations. The facilities were excellent, and the room was incredibly spacious, clean, and smelled great. I also appreciated the thoughtful layout—the toilet was separated from the shower area, which added extra convenience. Amenities provided were more than sufficient. The hotel is clearly designed with USJ visitors in mind, as the checkout time is very considerate—you can check out at 11 AM, which makes a big difference after a long day at the park. My room had a harbor view, which was lovely, but next time I visit USJ, I’d love to stay in a room facing the USJ Park, especially because the evening sky looks stunning from that side. Highly recommended for anyone visiting Universal Studios Japan. I would definitely stay here again!

Leo S.

10.0
/ 10
The cheapest Universal Hotel. The location is just across the street from Universal Studios. There is also an official merchandise store inside the hotel. There are many restaurants inside the hotel. The rooms are very big. You can directly view Universal Studios. Check in/out is fast. All the staff are friendly. The coolest thing is the breakfast, there are many variations. If you want to find other food, just walk to Universal City, there are many restaurants. Close to Lawson, walk 50 meters.
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cendra b.

9.7
/ 10
Highly recommended hotel if you want to go to USJ. The quadruple hotel room was so comfortable, clean, and well-equipped. Services were excellent too; not to mention that the breakfast experiences were wonderful with a large variety of Japanese and non-Japanese breakfast options to choose from. My family had a really great time there. I will definitely come back again.

Rehuel A. A. P. M.

10.0
/ 10
I had an amazing stay! The team, the ambiance, the room, service, foods, hygiene, view, amenities, everything was immaculate. Oh and I love the fact that the restaurant is practicing sustainability. The public restrooms are clean. Absolutely loved it ❤️ 100% going to bring my family back. My sister & kids love it!

Caroline M. S.

9.7
/ 10
Big rooms nice bathroom. Walking distance to Universal Studios Japan. Will definitely be back.
In the Area
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1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka Prefecture, Kansai, Japan, 554-0031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at HOTEL UNIVERSAL PORT is a good choice when you are visiting Konohana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HOTEL UNIVERSAL PORT

1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka Prefecture, Kansai, Japan, 554-0031
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Discover More About HOTEL UNIVERSAL PORT

Location


Staying at HOTEL UNIVERSAL PORT is a good choice when you are visiting Konohana.

About HOTEL UNIVERSAL PORT

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HOTEL UNIVERSAL PORT exclusively for you.

HOTEL UNIVERSAL PORT is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HOTEL UNIVERSAL PORT.

All facilities in HOTEL UNIVERSAL PORT

Others HOTEL UNIVERSAL PORT
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Lockers
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Shops

Connectivity

  • Free WiFi

Accommodation Policy & General Information in HOTEL UNIVERSAL PORT

Important Note
  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1900 for children
  • Covered self parking fee: JPY 3500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Requests for food allergies cannot be accommodated at this property.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby. The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HOTEL UNIVERSAL PORT
600
Number of floors in HOTEL UNIVERSAL PORT
14
Another facilities in HOTEL UNIVERSAL PORT
Laundry service, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked questions about HOTEL UNIVERSAL PORT

What are available facilities at HOTEL UNIVERSAL PORT?
There are top facilites at HOTEL UNIVERSAL PORT such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HOTEL UNIVERSAL PORT?
The standard check-in time at HOTEL UNIVERSAL PORT is starting from From 15:00 while the latest check-out time is at Before 11:00
Does HOTEL UNIVERSAL PORT provide breakfast?
Yes, HOTEL UNIVERSAL PORT provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HOTEL UNIVERSAL PORT?
HOTEL UNIVERSAL PORT has a 4.0-star rating.
How many floors does HOTEL UNIVERSAL PORT have?
HOTEL UNIVERSAL PORT has 14.
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HOTEL UNIVERSAL PORT reviews and ratings

Overall Ratings & Reviews HOTEL UNIVERSAL PORT

Traveloka (83)
Other sources (1,110)
9.4
Exceptional
From 1,110 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews HOTEL UNIVERSAL PORT

Number of reviews per page
20
40
Top reviews
Maria Fides
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was spotless, the staff are so accomodating and friendly. Again thank you for the effort of lending us a shower chair. The place is not only family friendly but also disability friendly. Looking forward to coming back soon. We had a great stay!!!!
Coleen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great rooms, clean and comfortable. Universal Studios and train station minutes away. Breakfast had a large choice and laundry available.
Kelly
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location with wide spread of breakfast. Kids loved the minion deco of the hotel but room was quite small.
Tracy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A great place to stay for families with kids of all ages, especially if visiting USJ next door for multiple days. The nearest train station is right across the road and the ferry to Tembokan Ferris Wheel and Osaka Aquarium area leaves from directly in front of the hotel, as well as another tour. Breakfast was always fresh and plentiful, staff absolutely lovely and everything in our room was clean and comfortable. Amenities are excellent also, eco friendly where possible. A great stay in Osaka!
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Zhusan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was amazing and very comfortable it felt like a home away from home ! I would gladly stay here again the staff was so friendly and kind and accommodated to our every need going above and beyond our expectations, breakfast was amazing
Charmaine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We have a great stay. Staff was nice and the facilites were clean and had everything you need if you forgot anything at home. So solid party room had even more space than we needed. It was amazing! Right across from universal just a short walk across the street. Would return definitely if I come back to Universal Japan!
Natasha
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We absolutely loved our stay at Hotel Universal Port! This wasn’t our first visit, and it definitely won’t be our last. The hotel is consistently clean, comfortable, and welcoming, with friendly staff who make everything easy. The rooms are spacious and perfect for families, and the location is great—right on the doorstep of Universal Studios Japan and Universal City. Every stay here feels smooth and stress-free. We’ve stayed before and will happily stay again. Highly recommend to anyone visiting USJ or the Osaka Bay area!
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DORKA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful clean convenient spacious
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was excellent, plenty of space and with a very modern feel, the view from the room was unbeatable
Stuart
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room bed and bathroom were big and comfortable, more like a U.S. hotel. Handy for USJ which is why we stayed (just 2 nights). Staff were friendly. Housekeeping were very good. The only thing I wouldn’t recommend is the laundry because the driers don’t work properly. They don’t get hot and everyone was having problems drying clothes. They are 200 yen for 30 mins and I did it 4 times before giving up and hanging in the room to finish. Would stay again but wouldn’t use the Laundry :).
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Joppy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

👍
Priscilla
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Most beautiful room I ever stay in , room was decorated with minion beds and beautiful over the top detail, I have this hotel 10 stars
Curtis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was good, great view and location, staff was helpful. Room was a little stinky on checkin and no windows to open to air out.
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice quiet rooms and a great breakfest
Cadie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The food was great they even had cream filled croissants and soft serve ice-cream, lots of statues of minions from Despicable Me all dressed up for whatever holiday came next. We came in early November and we got to see Halloween and Christmas 🎄 it was an overall great experience, lots of fun decor and a lounge with ice-cream bars highly recommended.
Read More
Donna
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Minion room was fun, luggage transfer was very helpful, perfect location for USJ.
Sze
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and spacious room. Location is great
ANDREA
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The best hotel i stayed at during my trip to Osaka, everything and i mean EVERYTHING was perfect! Super nice staff, large/spacious rooms, the view was amazing and the food from the Rex restaurant was sooo good! I loved it, ill be back!
Iván
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great estance!
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent property Close to universal Family friendly
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 HOTEL UNIVERSAL PORT

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews HOTEL UNIVERSAL PORT

Traveloka (83)
Other sources (1,110)
9.4
Exceptional
From 1,110 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews HOTEL UNIVERSAL PORT

Number of reviews per page
20
40
Top reviews
Maria Fides
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was spotless, the staff are so accomodating and friendly. Again thank you for the effort of lending us a shower chair. The place is not only family friendly but also disability friendly. Looking forward to coming back soon. We had a great stay!!!!
Coleen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great rooms, clean and comfortable. Universal Studios and train station minutes away. Breakfast had a large choice and laundry available.
Kelly
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location with wide spread of breakfast. Kids loved the minion deco of the hotel but room was quite small.
Tracy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A great place to stay for families with kids of all ages, especially if visiting USJ next door for multiple days. The nearest train station is right across the road and the ferry to Tembokan Ferris Wheel and Osaka Aquarium area leaves from directly in front of the hotel, as well as another tour. Breakfast was always fresh and plentiful, staff absolutely lovely and everything in our room was clean and comfortable. Amenities are excellent also, eco friendly where possible. A great stay in Osaka!
Read More
Zhusan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was amazing and very comfortable it felt like a home away from home ! I would gladly stay here again the staff was so friendly and kind and accommodated to our every need going above and beyond our expectations, breakfast was amazing
Charmaine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We have a great stay. Staff was nice and the facilites were clean and had everything you need if you forgot anything at home. So solid party room had even more space than we needed. It was amazing! Right across from universal just a short walk across the street. Would return definitely if I come back to Universal Japan!
Natasha
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We absolutely loved our stay at Hotel Universal Port! This wasn’t our first visit, and it definitely won’t be our last. The hotel is consistently clean, comfortable, and welcoming, with friendly staff who make everything easy. The rooms are spacious and perfect for families, and the location is great—right on the doorstep of Universal Studios Japan and Universal City. Every stay here feels smooth and stress-free. We’ve stayed before and will happily stay again. Highly recommend to anyone visiting USJ or the Osaka Bay area!
Read More
DORKA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful clean convenient spacious
Adrian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was excellent, plenty of space and with a very modern feel, the view from the room was unbeatable
Stuart
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room bed and bathroom were big and comfortable, more like a U.S. hotel. Handy for USJ which is why we stayed (just 2 nights). Staff were friendly. Housekeeping were very good. The only thing I wouldn’t recommend is the laundry because the driers don’t work properly. They don’t get hot and everyone was having problems drying clothes. They are 200 yen for 30 mins and I did it 4 times before giving up and hanging in the room to finish. Would stay again but wouldn’t use the Laundry :).
Read More
Joppy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

👍
Priscilla
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Most beautiful room I ever stay in , room was decorated with minion beds and beautiful over the top detail, I have this hotel 10 stars
Curtis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was good, great view and location, staff was helpful. Room was a little stinky on checkin and no windows to open to air out.
Joseph
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice quiet rooms and a great breakfest
Cadie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The food was great they even had cream filled croissants and soft serve ice-cream, lots of statues of minions from Despicable Me all dressed up for whatever holiday came next. We came in early November and we got to see Halloween and Christmas 🎄 it was an overall great experience, lots of fun decor and a lounge with ice-cream bars highly recommended.
Read More
Donna
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Minion room was fun, luggage transfer was very helpful, perfect location for USJ.
Sze
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and spacious room. Location is great
ANDREA
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The best hotel i stayed at during my trip to Osaka, everything and i mean EVERYTHING was perfect! Super nice staff, large/spacious rooms, the view was amazing and the food from the Rex restaurant was sooo good! I loved it, ill be back!
Iván
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great estance!
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent property Close to universal Family friendly
Number of reviews per page
20
40