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9.3
/10
Exceptional
2,223 reviews

What Guests Say About Their Stay

S***a

9.4
/ 10
One of the best hotels I’ve ever stayed at! Hotel Universal Port truly exceeded my expectations. The facilities were excellent, and the room was incredibly spacious, clean, and smelled great. I also appreciated the thoughtful layout—the toilet was separated from the shower area, which added extra convenience. Amenities provided were more than sufficient. The hotel is clearly designed with USJ visitors in mind, as the checkout time is very considerate—you can check out at 11 AM, which makes a big difference after a long day at the park. My room had a harbor view, which was lovely, but next time I visit USJ, I’d love to stay in a room facing the USJ Park, especially because the evening sky looks stunning from that side. Highly recommended for anyone visiting Universal Studios Japan. I would definitely stay here again!

Leo S.

10.0
/ 10
The cheapest Universal Hotel. The location is just across the street from Universal Studios. There is also an official merchandise store inside the hotel. There are many restaurants inside the hotel. The rooms are very big. You can directly view Universal Studios. Check in/out is fast. All the staff are friendly. The coolest thing is the breakfast, there are many variations. If you want to find other food, just walk to Universal City, there are many restaurants. Close to Lawson, walk 50 meters.
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cendra b.

9.7
/ 10
Highly recommended hotel if you want to go to USJ. The quadruple hotel room was so comfortable, clean, and well-equipped. Services were excellent too; not to mention that the breakfast experiences were wonderful with a large variety of Japanese and non-Japanese breakfast options to choose from. My family had a really great time there. I will definitely come back again.

Rehuel A. A. P. M.

10.0
/ 10
I had an amazing stay! The team, the ambiance, the room, service, foods, hygiene, view, amenities, everything was immaculate. Oh and I love the fact that the restaurant is practicing sustainability. The public restrooms are clean. Absolutely loved it ❤️ 100% going to bring my family back. My sister & kids love it!

Caroline M. S.

9.7
/ 10
Big rooms nice bathroom. Walking distance to Universal Studios Japan. Will definitely be back.
In the Area
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1-1-111 Sakurajima, Konohana Ku, Osaka, Kansai, Japan, 554-0031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at HOTEL UNIVERSAL PORT is a good choice when you are visiting Konohana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HOTEL UNIVERSAL PORT

1-1-111 Sakurajima, Konohana Ku, Osaka, Kansai, Japan, 554-0031
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Discover More About HOTEL UNIVERSAL PORT

Location
Staying at HOTEL UNIVERSAL PORT is a good choice when you are visiting Konohana.

About HOTEL UNIVERSAL PORT

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HOTEL UNIVERSAL PORT exclusively for you.

HOTEL UNIVERSAL PORT is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HOTEL UNIVERSAL PORT.

All facilities in HOTEL UNIVERSAL PORT

Others HOTEL UNIVERSAL PORT
Others

Things to Do

  • Shops

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Lockers
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Coffee shop

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Accommodation Policy & General Information in HOTEL UNIVERSAL PORT

Important Note
  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1900 for children
  • Covered self parking fee: JPY 3500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Requests for food allergies cannot be accommodated at this property.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HOTEL UNIVERSAL PORT
600
Number of floors in HOTEL UNIVERSAL PORT
14
Another facilities in HOTEL UNIVERSAL PORT
Shops, Bar, Breakfast, Free WiFi, Parking

Frequently asked question in HOTEL UNIVERSAL PORT

What are available facilities at HOTEL UNIVERSAL PORT?
There are top facilites at HOTEL UNIVERSAL PORT such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HOTEL UNIVERSAL PORT?
The standard check-in time at HOTEL UNIVERSAL PORT is starting from From 15:00 while the latest check-out time is at Before 11:00
Does HOTEL UNIVERSAL PORT provide breakfast?
Yes, HOTEL UNIVERSAL PORT provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HOTEL UNIVERSAL PORT?
HOTEL UNIVERSAL PORT is a 4.0-star hotel.
How many floors does HOTEL UNIVERSAL PORT have?
HOTEL UNIVERSAL PORT has 14 floors.
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More Reviews from Other Guests in HOTEL UNIVERSAL PORT

Overall Ratings & Reviews HOTEL UNIVERSAL PORT

Traveloka (88)
Other sources (2,135)
9.4
Exceptional
From 2,135 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews HOTEL UNIVERSAL PORT

Number of reviews per page
20
40
Top reviews
RAVI
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best location for visiting Universal Studios, as you save on travel time and have maximum time to spend. Highly recommend buffet breakfast, good selection of Japanese food and western food. The staffs are super friendly and helpful. I was surprised that they didn't supply bottled water, however they did have a water refill station and ice machine on each level. Enjoyed my stay. Great option for families with kids.
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Raphael
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Ranjani
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Konchiwa, Loved the hotel staffs prompt and immediate response to request. Beautiful facility, very clean. Love to visit again. Arigato Gozaimas🙏
RONALDO
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room was very clean, breakfast was really good and the staff were very helpful and accommodating. Overall, we had a pleasant stay and enjoyed the experience!
Ronald
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A+ service
Paula
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing friendly staff, awesome location for universal. Buffet breakfast was great! Highly recommend!
Roger
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel itself was ok, you are basically paying for the location, which is superb. Right next to Universal Studios Japan and Universal City. The ability to walk to USJ was amazing. The breakfast buffet is huge with a variety of foods to choose from, but very different for Americans. My food connoisseur son was eating white rice, seaweed and salmon for breakfast, while my other son stuck to mini corn dogs and french fries...for Breakfast! Will we stay there again, probably not as there are other hotels nearby that seemed nicer. Overall it was ok, the location being the best part
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Lynn
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful!
Marlene
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly. Laundry is very busy.
jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location was excellent. Friendly helpful staff. Great hotel!
Stacey
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We loved this hotel, however the room we were in had a strong musty smell. We weren’t in room much just for sleeping which was comfortable. Overall a great hotel & breakfast was AMAZING!!
Jozy
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is superb!
Paula
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The best location!!! Universal Studios is just a few steps away.
Mercedes
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unfortunately no pool and room had a room service menu but then they tell you there is none.
Christina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is clean and pleasant. The only issue i found was the buffet at Rico Rico. The food was just okay but for the price the expectations should be much better. Overall stay was great and I would come back for another stay.
Marcio
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spectacular stay at Universal Port Hotel is Osaka.
Thomas
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

asking late check out one hour late but got refused,have to pay 1000 yen per hour.not friendly help
Jennifer
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the room! Everything was perfect! I will be back!
Andrea
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

not really a 3rd bed its just a tiny sofa
Florian
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was excellent. The staff was friendly and had little translators to go from Japanese to English. They hold your Luggage’s if you have a late departure on your day of checking out. They are so close to the Universal Studios Japan, which is also nearby a lot of restaurants. Great location.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.