Shangri-La Tokyo

Hotels
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9.5
/10
Exceptional
650 reviews

What Guests Say About Their Stay

syafrudin

8.5
/ 10
The room was great; the lounge is very nice especially with the Piano Man to make you really enjoyed and relaxed.

Maria

10.0
/ 10
Food, customer service, and accommodations were all top notch! I would definitely return.

Xiaohan

10.0
/ 10
It was too relaxing and comfortable, making me want to stay in more than I should have. The pajamas were amazing for sleep. The air con is a little dated but that’s the only real downside. The breakfast is pricey but you are also paying for the service and ambiance. Gym is tiny. Location is great.

Maria Rosa

10.0
/ 10
We loved our stay here with our kids. Perfect Tokyo location. Great view of the city
In the Area
See Map
1 8 3 Marunouchi Chiyoda ku Marunouchi Trust Tower Main Building, Tokyo, Chiyoda, Kanto, Japan, 100-8283

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Staying at Shangri-La Tokyo is a good choice when you are visiting Chiyoda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Tokyo

1 8 3 Marunouchi Chiyoda ku Marunouchi Trust Tower Main Building, Tokyo, Chiyoda, Kanto, Japan, 100-8283
Discover More Places
Lobby Shangri-La Tokyo
Exterior 2 Shangri-La Tokyo

Discover More About Shangri-La Tokyo

The Charm of Shangri-La Tokyo

Welcome to Shangri-La Tokyo, a premier destination for discerning travellers seeking an unforgettable experience in the heart of Japan's vibrant capital. Nestled in the bustling Marunouchi district, this luxurious hotel offers a sanctuary of sophisticated comfort and impeccable service, making it an ideal choice for Australian visitors looking to immerse themselves in the unique blend of tradition and modernity that Tokyo offers. From its convenient location to its world-class amenities, Shangri-La Tokyo promises a stay that is both relaxing and enriching. Rates at Shangri-La Tokyo start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Shangri-La Tokyo

Shangri-La Tokyo is strategically situated in the prestigious Marunouchi district, a sophisticated business and entertainment hub adjacent to Tokyo Station. This prime location means you're right in the thick of things, with easy access to the city's pulse. For those arriving from afar, the hotel is conveniently located within walking distance of Tokyo Station, a major nexus for both Shinkansen (bullet trains) and local JR lines, making it incredibly easy to explore beyond the immediate vicinity. The surrounding area exudes an air of refined elegance, with beautifully manicured gardens and impressive architecture, yet it's also a stone's throw from vibrant shopping streets and a plethora of dining options. Imagine stepping out and finding yourself amidst the energy of one of the world's most dynamic cities, with the convenience of excellent public transport at your doorstep.

Guest Facilities and Services at Shangri-La Tokyo

Guest facilities at Shangri-La Tokyo are designed to cater to every need, ensuring a comfortable and seamless stay. Australian travellers will appreciate the commitment to quality and convenience. The hotel boasts a range of amenities, including a well-equipped fitness centre for those who like to maintain their workout routine, and complimentary high-speed Wi-Fi throughout the property, keeping you connected. The 24-hour front desk is staffed by a friendly and knowledgeable team, always ready to assist with any queries or requests, embodying the warm hospitality that travellers from Down Under often seek. While specific operating hours for all facilities are best confirmed directly, the general availability of these services ensures a hassle-free experience.

Room Information and Stay Experience at Shangri-La Tokyo

The Room types of Shangri-La Tokyo offer a diverse selection to suit every preference, each designed with your ultimate comfort in mind. Expect meticulously clean and well-appointed spaces that provide a peaceful retreat after a day of exploration. The hotel prioritises a restful environment, featuring comfortable bedding and modern climate control systems to ensure a pleasant temperature regardless of the season, a key consideration for travellers accustomed to Australia's varied climates. Bathrooms are elegantly designed and kept to the highest standards of cleanliness, offering a refreshing space to start or end your day.

Recommended Nearby Dining and Cafes around Shangri-La Tokyo

The culinary landscape surrounding Shangri-La Tokyo is as diverse and exciting as the city itself. Within easy reach, you'll discover a fantastic array of dining experiences, from traditional Japanese eateries serving exquisite local delicacies to contemporary restaurants offering international flavours. For those who appreciate a good coffee and a relaxed brunch, the Marunouchi and nearby Ginza districts are home to numerous stylish cafes. You can find spots that offer everything from expertly brewed coffee to tempting pastries and light meals, reflecting the strong café culture that many Australians enjoy. Exploring the local food scene is an adventure in itself, with options to satisfy every palate.

Popular Attractions and Activities near Shangri-La Tokyo

The location of Shangri-La Tokyo places you within easy reach of some of Tokyo's most iconic sights and experiences. Here are a few popular spots to consider exploring: * **Imperial Palace East Garden:** A serene oasis offering a glimpse into Japan's imperial history and beautiful landscaped grounds. * **Tokyo Station:** Not just a transport hub, but an architectural marvel with unique shops and dining options within its historic structure. * **Ginza:** Tokyo's premier upscale shopping, dining, and entertainment district, known for its department stores, boutiques, and art galleries. * **Nijubashi Bridge:** A picturesque landmark within the Imperial Palace grounds, offering excellent photo opportunities. * **Chidorigafuchi:** Famous for its stunning cherry blossoms in spring and its moat, where you can rent rowboats. If you are looking for other activities around Shangri-La Tokyo, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Shangri-La Tokyo from the Airport

Navigating your journey from the airport to Shangri-La Tokyo is straightforward, with several convenient options available. Understanding the "How to get to Shangri-La Tokyo" is key to a smooth arrival. * **Airport Link Trains:** Both Narita International Airport (NRT) and Haneda Airport (HND) are connected to central Tokyo via efficient airport express trains. These trains offer a comfortable and direct route to major stations, including Tokyo Station, from which you can easily reach the hotel. * **Airport Shuttle Buses:** Limousine Bus services operate from both airports, providing a direct or near-direct transfer to major hotels in the city centre, often with convenient drop-off points close to Shangri-La Tokyo. * **Public Metered Taxis:** Taxis are readily available at designated ranks outside the airport terminals. This option offers door-to-door service, though it can be more expensive than public transport. * **Rideshare Services:** You can also opt for rideshare services, which provide another convenient way to reach your destination directly from the airport. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Shangri-La Tokyo

Shangri-La Tokyo stands out as an exceptional choice for your next trip to Japan, offering a perfect blend of luxury, convenience, and authentic Japanese hospitality. Its prime location in Marunouchi provides unparalleled access to Tokyo's business districts, shopping havens, and cultural landmarks. The hotel's commitment to comfort, evident in its well-appointed rooms and excellent guest services, ensures a relaxing and rejuvenating stay. Friendly staff are always on hand to make your visit memorable. Here’s a quick recap of why Shangri-La Tokyo should be your preferred accommodation: * **Prime Location:** Situated in the heart of Tokyo, with excellent transport links. * **Luxurious Comfort:** Beautifully designed rooms and top-tier amenities. * **Exceptional Service:** Friendly and professional staff dedicated to guest satisfaction. * **Convenient Access:** Easy to explore the city and beyond. Ready to experience the magic of Tokyo? **Check room availability at Shangri-La Tokyo** and **Book Shangri-La Tokyo** today through Traveloka for the best deals. Book budget hotels in Kanto and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Shangri-La Tokyo

Bar, Cafe and Lounge Shangri-La Tokyo
Bar, Cafe and Lounge
Swimming Pool Shangri-La Tokyo
Swimming Pool
Fitness Center Shangri-La Tokyo
Fitness Center
Functional Hall Shangri-La Tokyo
Functional Hall
Lobby Shangri-La Tokyo
Lobby

Hotel Services

  • Concierge
  • Money changer
  • Early Check-in
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant

Things to Do

  • Health club
  • Massage

Food and Drinks

  • Continental breakfast

Transportation

  • Valet parking

General

  • AC

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Shangri-La Tokyo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - 15:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Tokyo
200
Number of floors in Shangri-La Tokyo
37
Another facilities in Shangri-La Tokyo
Concierge, Money changer, Early Check-in, Laundry service, 24-hour security

Frequently asked questions about Shangri-La Tokyo

What are available facilities at Shangri-La Tokyo?
There are top facilites at Shangri-La Tokyo such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Tokyo?
The standard check-in time at Shangri-La Tokyo is starting from 15:00 - 15:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Tokyo provide breakfast?
Yes, Shangri-La Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Tokyo?
Shangri-La Tokyo has a 0.0-star rating.
How many floors does Shangri-La Tokyo have?
Shangri-La Tokyo has 37.
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Shangri-La Tokyo reviews and ratings

Overall Ratings & Reviews Shangri-La Tokyo

Traveloka (4)
Other sources (646)
9.6
Exceptional
From 646 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Shangri-La Tokyo

Number of reviews per page
20
40
Top reviews
Patrice
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I loved my experience here!
Maria
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food, customer service, and accommodations were all top notch! I would definitely return.
Xiaohan
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was too relaxing and comfortable, making me want to stay in more than I should have. The pajamas were amazing for sleep. The air con is a little dated but that’s the only real downside. The breakfast is pricey but you are also paying for the service and ambiance. Gym is tiny. Location is great.
Maureen
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exceptional hotel. Highly recommend
Ju-Yi
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Extraordinary experience
Maria Rosa
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved our stay here with our kids. Perfect Tokyo location. Great view of the city
Olga
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful hotel, gorgeous spacious rooms, clean, amazing staff and service and best location in Tokyo. Highly recommend!
Serdar
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Highly recommended
Bonnie
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was great, all staff were friendly and helpful!
constance
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our stay at the Shangri-La Tokyo was absolutely exceptional and truly set the standard for luxury hospitality. From the moment we arrived, every member of the team made us feel welcome and cared for, and the level of service was simply incredible. A very special thank you to Manisha Khatr, who went far above and beyond during our stay. At one point she even personally walked us to the train station to make sure we got there easily. That level of kindness and attentiveness made a lasting impression on us. We also want to recognize Sanjeev, the breakfast and lunch manager, who ran the morning service with such warmth and professionalism. Breakfast each day was a highlight — the food was fantastic and the service was seamless. Sanjeev made guests feel genuinely welcome and ensured everything ran perfectly. Another standout was Karen on the Horizon Level, who was wonderful throughout our stay. She made the lounge experience feel personal and welcoming, and her attentiveness really elevated the entire experience. The rooms are fabulous — spacious, beautifully designed, and incredibly comfortable. Every detail feels thoughtful and luxurious. What impressed us most was how the team genuinely cared about guests’ wellbeing. I had injured my knee during our trip, and without hesitation the staff brought large ice packs to our room at night to help. It was such a thoughtful gesture and just one example of how they went out of their way to help with anything we needed. The location
Read More
Margo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location service is best ever Amazing facility and they let us do a late check out that was so helpful!!!
Keith
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Terrific rooms. Great service. Gym is way too small and poorly equipped. Not on par with the rest of the hotel. Main breakfast lunch restaurant has a very underwhelming buffet. Small and boring choices. Not at level of similar quality hotels.
Peter
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great Hotel. A little quiet and conservative but the rooms are beautiful and comfortable. Great views. Right by Tokyo Train Station which has lots of restaurants and shops and convenient transportation and walking distance to Ginza Crossing, Ginza Station and Tokyo Plaza. I love it.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Service was excellent. Checked in at club lounge and everything done from there afterwards. They remember your names from day 1. Food in lounge excellent also and location of hotel perfect for Tokyo station
Paul Jesse
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

High quality across every level. Making the traveling experience a luxury beyond expectations.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room was amazing and staff friendly and accommodating.
myron
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Service was excellent. Place was beautifully decorated. Room was lovely. Pool fantastic and warm. Shower room great.
gloria
icon-with Partner
with Partner
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We booked this for the final leg of our trip through Japan. The hotel is nice. Our room was spacious and comfortable. Housekeeping was excellent. The staff is polite but a few things kept it from being a 5 star experience for us: a few times we tried calling reception for assistance and no one answered, the bar was closed when we tried to get a drink after dinner though it was not yet 11pm, then the next time we tried to get into the lounge, we were told it would be an hour wait but saw empty seats at the bar that entire time. The on-site restaurant is hideously overpriced. It’s Tokyo, you can get amazing meals at every price point so the Nadaman restaurant is not recommended in terms of quality to price ratio.
Read More
Yukari
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This is such a convenient hotel to stay at since it is right next to Tokyo Station. You are able to take a train straight to Narita Airport. The hotel is a bit pricy but because it’s a fancy hotel with great staff who go out of their way. The rooms themselves are also great and the view on either side is also wonderful. If you are on the garden view side, the only negative thing I can think of is that you will hear the train but it’s nothing you can’t ignore since it’s not too loud. I haven’t tried their food but I can imagine it is great as well. I will have to try next time
Read More
Kilian
icon-with Partner
with Partner
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel has visibly aged, gym and spa facilities are very small for today’s standards, staff is friendly but not proactive.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bar, Cafe and Lounge 4 Shangri-La Tokyo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Tokyo

Traveloka (4)
Other sources (646)
9.6
Exceptional
From 646 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Shangri-La Tokyo

Number of reviews per page
20
40
Top reviews
Patrice
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I loved my experience here!
Maria
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food, customer service, and accommodations were all top notch! I would definitely return.
Xiaohan
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was too relaxing and comfortable, making me want to stay in more than I should have. The pajamas were amazing for sleep. The air con is a little dated but that’s the only real downside. The breakfast is pricey but you are also paying for the service and ambiance. Gym is tiny. Location is great.
Maureen
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exceptional hotel. Highly recommend
Ju-Yi
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Extraordinary experience
Maria Rosa
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We loved our stay here with our kids. Perfect Tokyo location. Great view of the city
Olga
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful hotel, gorgeous spacious rooms, clean, amazing staff and service and best location in Tokyo. Highly recommend!
Serdar
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Highly recommended
Bonnie
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location was great, all staff were friendly and helpful!
constance
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our stay at the Shangri-La Tokyo was absolutely exceptional and truly set the standard for luxury hospitality. From the moment we arrived, every member of the team made us feel welcome and cared for, and the level of service was simply incredible. A very special thank you to Manisha Khatr, who went far above and beyond during our stay. At one point she even personally walked us to the train station to make sure we got there easily. That level of kindness and attentiveness made a lasting impression on us. We also want to recognize Sanjeev, the breakfast and lunch manager, who ran the morning service with such warmth and professionalism. Breakfast each day was a highlight — the food was fantastic and the service was seamless. Sanjeev made guests feel genuinely welcome and ensured everything ran perfectly. Another standout was Karen on the Horizon Level, who was wonderful throughout our stay. She made the lounge experience feel personal and welcoming, and her attentiveness really elevated the entire experience. The rooms are fabulous — spacious, beautifully designed, and incredibly comfortable. Every detail feels thoughtful and luxurious. What impressed us most was how the team genuinely cared about guests’ wellbeing. I had injured my knee during our trip, and without hesitation the staff brought large ice packs to our room at night to help. It was such a thoughtful gesture and just one example of how they went out of their way to help with anything we needed. The location
Read More
Margo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent location service is best ever Amazing facility and they let us do a late check out that was so helpful!!!
Keith
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Terrific rooms. Great service. Gym is way too small and poorly equipped. Not on par with the rest of the hotel. Main breakfast lunch restaurant has a very underwhelming buffet. Small and boring choices. Not at level of similar quality hotels.
Peter
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great Hotel. A little quiet and conservative but the rooms are beautiful and comfortable. Great views. Right by Tokyo Train Station which has lots of restaurants and shops and convenient transportation and walking distance to Ginza Crossing, Ginza Station and Tokyo Plaza. I love it.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Service was excellent. Checked in at club lounge and everything done from there afterwards. They remember your names from day 1. Food in lounge excellent also and location of hotel perfect for Tokyo station
Paul Jesse
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

High quality across every level. Making the traveling experience a luxury beyond expectations.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room was amazing and staff friendly and accommodating.
myron
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Service was excellent. Place was beautifully decorated. Room was lovely. Pool fantastic and warm. Shower room great.
gloria
icon-with Partner
with Partner
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We booked this for the final leg of our trip through Japan. The hotel is nice. Our room was spacious and comfortable. Housekeeping was excellent. The staff is polite but a few things kept it from being a 5 star experience for us: a few times we tried calling reception for assistance and no one answered, the bar was closed when we tried to get a drink after dinner though it was not yet 11pm, then the next time we tried to get into the lounge, we were told it would be an hour wait but saw empty seats at the bar that entire time. The on-site restaurant is hideously overpriced. It’s Tokyo, you can get amazing meals at every price point so the Nadaman restaurant is not recommended in terms of quality to price ratio.
Read More
Yukari
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This is such a convenient hotel to stay at since it is right next to Tokyo Station. You are able to take a train straight to Narita Airport. The hotel is a bit pricy but because it’s a fancy hotel with great staff who go out of their way. The rooms themselves are also great and the view on either side is also wonderful. If you are on the garden view side, the only negative thing I can think of is that you will hear the train but it’s nothing you can’t ignore since it’s not too loud. I haven’t tried their food but I can imagine it is great as well. I will have to try next time
Read More
Kilian
icon-with Partner
with Partner
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The hotel has visibly aged, gym and spa facilities are very small for today’s standards, staff is friendly but not proactive.
Number of reviews per page
20
40