Suiun

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9.6
/10
Exceptional
231 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room

Asad

10.0
/ 10
Great onsen experience. Spacious, clean room with attentive staff. Thank you for accommodating our dietary needs.

Erin

10.0
/ 10
Looking back, we wished we would have stayed a bit longer as it was so relaxing in the middle of a crazy trip. We stayed two nights and could have done more. One night in a place like this isn't enough as you don't have time to enjoy the property. Easy location from the station and walkable- but there is a hill! We loved the great location and we got a big room with a patio with a tub- it looked towards the mountains and although on the third floor, they make sure that the rooms are private- we didn't hear anyone else use their patio. There are slim pickings in this area for dinner and typically fill up, so even though we were out and about, we wished we would have booked the dinner ahead of time as they were booked and unable to get us in once we arrived. They were a bit stand offish as we arrived ahead of check-in time, and didn't really feel welcome to sit in the lobby, but it was pouring rain when we got there and were soaked so it was a bit hectic. They spoke great english to help us that don't know the language so that is always a very helpful amenity. The breakfast was huge with a lot of food, and we loved being able to use the robes around the property.
In the Area
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1300-61 Gora, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Suiun is located in area / city Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Suiun

1300-61 Gora, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408
Discover More Places
Lobby Suiun
Lobby 2 Suiun

Discover More About Suiun

Location


Suiun is located in area / city Hakone.

About Suiun

Spa treatment is one of the main features of the accommodation. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Suiun is a accommodation with great comfort and excellent service according to most accommodation's guests.

Enjoy luxurious treats and incomparable experience by staying at Suiun.

All facilities in Suiun

Entertainment Facility Suiun
Entertainment Facility
Common Space Suiun
Common Space
Lobby Suiun
Lobby
Exterior Suiun
Exterior
Others Suiun
Others

Things to Do

  • Spa
  • Garden
  • Sauna

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Parking
  • Safety deposit box
  • Elevator

General

  • Smoking area
  • Parking

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Kaiseki meal

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Suiun

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 18:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Disposable personal items are available in the lobby.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 18:00 - to 11:00
Available rooms at Suiun
4
Another facilities in Suiun
Spa, Garden, Sauna, Wheelchair accessible, Accessible bathroom

Frequently asked questions about Suiun

What are available facilities at Suiun?
There are top facilites at Suiun such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Suiun?
The standard check-in time at Suiun is starting from 14:00 - 18:00 while the latest check-out time is at Before 11:00
What is the star rating of Suiun?
Suiun has a 4.0-star rating.
How many rooms are available at Suiun?
Suiun has 4.
Does Suiun have parking?
Yes, Suiun does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
See All

Suiun reviews and ratings

9.6
Exceptional
From 231 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveller Reviews Suiun

Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room
Asad
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great onsen experience. Spacious, clean room with attentive staff. Thank you for accommodating our dietary needs.
Erin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Looking back, we wished we would have stayed a bit longer as it was so relaxing in the middle of a crazy trip. We stayed two nights and could have done more. One night in a place like this isn't enough as you don't have time to enjoy the property. Easy location from the station and walkable- but there is a hill! We loved the great location and we got a big room with a patio with a tub- it looked towards the mountains and although on the third floor, they make sure that the rooms are private- we didn't hear anyone else use their patio. There are slim pickings in this area for dinner and typically fill up, so even though we were out and about, we wished we would have booked the dinner ahead of time as they were booked and unable to get us in once we arrived. They were a bit stand offish as we arrived ahead of check-in time, and didn't really feel welcome to sit in the lobby, but it was pouring rain when we got there and were soaked so it was a bit hectic. They spoke great english to help us that don't know the language so that is always a very helpful amenity. The breakfast was huge with a lot of food, and we loved being able to use the robes around the property.
Read More
Brian
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean area and extremely friendly staff. They were able to store our luggage post-check out which was great to take advantage of Hakone sightseeing. Forewarning, this is very close to the train station but you have to go up hill to get there!
Masahiro
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It might be unclear for some travelers to understand some services there. But I really recommend you to reach out to hotel staff for understanding. You might get great experiences there.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What a great hotel. Surprises at every turn. If I ever return to Japan I’m staying here and nowhere else. Awesome spot!
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What an amazing stay we had! The property is just beautiful, the room is so spacious and comfortable, the meals were abundant and delicious, and the staff were all so friendly and helpful. We enjoyed the in-room open air onsen as well as the variety of private onsen on the property (great for when I wanted an early soak while husband was still sleeping). Parking was provided on the property as well, which was so convenient. I would recommend Suiun to anyone and would gladly stay here again!
Read More
Pauline
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A lovely experience from start to finish. Peaceful and relaxed, with wonderful service. The room was beautiful and breakfast was sensational.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing!
Chen En
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely amazing stay! Great hospitality/staff and the kaiseki dinner is just out of this world. We were hesitant at first because of the steep price but it is worth every penny. The room is very spacious with every amenity you can think of PLUS ensuite onsen. It is essentially a Japanese resort you can relax and truly enjoy the experience. Will definitely come back with family again!
Read More
Julie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful and relaxing hotel.
Lennox
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An incredible stay - perfect!
YIJING
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything was perfect was checkin to check out. Fabulous property! Would definitely return. Rooms are clean and well layout. Thank you.
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.
Miriam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Staff was great. Beautiful rooms. Nice onsen facilities. Great location.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!
Yanhui
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great experience. The staffs are extremely friendly and helpful.
Bee Imm
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room was spacious & clean but the onsen in my room does not have any view. A good place for some quiet rest.
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff and breakfast were wonderful and it was a very relaxing and calm experience
Christopher
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Wonderful oasis of calm and grace! Our server Tetsu was a delight, and the in room Onsen bath was amazing!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Suiun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 231 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Suiun

Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic place. Great room. Loved the outdoor spring fed bath tub in our room
Asad
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great onsen experience. Spacious, clean room with attentive staff. Thank you for accommodating our dietary needs.
Erin
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Looking back, we wished we would have stayed a bit longer as it was so relaxing in the middle of a crazy trip. We stayed two nights and could have done more. One night in a place like this isn't enough as you don't have time to enjoy the property. Easy location from the station and walkable- but there is a hill! We loved the great location and we got a big room with a patio with a tub- it looked towards the mountains and although on the third floor, they make sure that the rooms are private- we didn't hear anyone else use their patio. There are slim pickings in this area for dinner and typically fill up, so even though we were out and about, we wished we would have booked the dinner ahead of time as they were booked and unable to get us in once we arrived. They were a bit stand offish as we arrived ahead of check-in time, and didn't really feel welcome to sit in the lobby, but it was pouring rain when we got there and were soaked so it was a bit hectic. They spoke great english to help us that don't know the language so that is always a very helpful amenity. The breakfast was huge with a lot of food, and we loved being able to use the robes around the property.
Read More
Brian
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean area and extremely friendly staff. They were able to store our luggage post-check out which was great to take advantage of Hakone sightseeing. Forewarning, this is very close to the train station but you have to go up hill to get there!
Masahiro
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It might be unclear for some travelers to understand some services there. But I really recommend you to reach out to hotel staff for understanding. You might get great experiences there.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What a great hotel. Surprises at every turn. If I ever return to Japan I’m staying here and nowhere else. Awesome spot!
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What an amazing stay we had! The property is just beautiful, the room is so spacious and comfortable, the meals were abundant and delicious, and the staff were all so friendly and helpful. We enjoyed the in-room open air onsen as well as the variety of private onsen on the property (great for when I wanted an early soak while husband was still sleeping). Parking was provided on the property as well, which was so convenient. I would recommend Suiun to anyone and would gladly stay here again!
Read More
Pauline
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A lovely experience from start to finish. Peaceful and relaxed, with wonderful service. The room was beautiful and breakfast was sensational.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing!
Chen En
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely amazing stay! Great hospitality/staff and the kaiseki dinner is just out of this world. We were hesitant at first because of the steep price but it is worth every penny. The room is very spacious with every amenity you can think of PLUS ensuite onsen. It is essentially a Japanese resort you can relax and truly enjoy the experience. Will definitely come back with family again!
Read More
Julie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful and relaxing hotel.
Lennox
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

An incredible stay - perfect!
YIJING
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything was perfect was checkin to check out. Fabulous property! Would definitely return. Rooms are clean and well layout. Thank you.
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.
Miriam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Staff was great. Beautiful rooms. Nice onsen facilities. Great location.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!
Yanhui
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great experience. The staffs are extremely friendly and helpful.
Bee Imm
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room was spacious & clean but the onsen in my room does not have any view. A good place for some quiet rest.
Joanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff and breakfast were wonderful and it was a very relaxing and calm experience
Christopher
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Wonderful oasis of calm and grace! Our server Tetsu was a delight, and the in room Onsen bath was amazing!
Number of reviews per page
20
40