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The Dostyk Hotel
Hotels
9.0
/10
Exceptional
116 reviews
What Guests Say About Their Stay
Terry
10.0
/ 10
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Robert
10.0
/ 10
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Mark
10.0
/ 10
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
In the Area
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36 Kurmangazy Street, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050021
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Dostyk Hotel
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What's around The Dostyk Hotel
36 Kurmangazy Street, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050021
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Location
Staying at The Dostyk Hotel is a good choice when you are visiting Almaty Airport Transfer.
About The Dostyk Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Dostyk Hotel exclusively for you.
Get precious and unforgettable moment during your stay at The Dostyk Hotel.
All facilities in The Dostyk Hotel
Others
Things to Do
- Hot tub
- Health club
- Indoor pool
- Garden
- Spa
- Barbecue
- Sauna
- Steam room
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Banquet
- Smoking area
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Business center
- Conference center
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Transportation
- Airport transfer
- Area shuttle with surcharge
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Dostyk Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately KZT 8500 per person
- Airport shuttle fee: KZT 6720 per person (one-way)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 11200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 23:30
Check-out:
Before 13:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 23:30 - Before 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Dostyk Hotel | 72 |
Number of floors in The Dostyk Hotel | 5 |
Another facilities in The Dostyk Hotel | Hot tub, Health club, Indoor pool, Garden, Spa |
Frequently asked questions about The Dostyk Hotel
What are available facilities at The Dostyk Hotel?
There are top facilites at The Dostyk Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Dostyk Hotel?
The standard check-in time at The Dostyk Hotel is starting from 14:00 - 23:30 while the latest check-out time is at Before 13:00
Does The Dostyk Hotel provide breakfast?
Yes, The Dostyk Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Dostyk Hotel?
The Dostyk Hotel has a 5.0-star rating.
How many floors does The Dostyk Hotel have?
The Dostyk Hotel has 5.
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More Reviews from Other Guests in The Dostyk Hotel
Other sources (116)
9.0
Exceptional
From 116 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.0
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Traveller Reviews The Dostyk Hotel
Number of reviews per page
20
40
Top reviews
Rene
Business and Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This property maintains a lovely lobby area and the hotel room was clean. That's the good.
The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.
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Chikako
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
.
Terry
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Cynthia
Business
8.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
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Ilya
Leisure
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Very special and clean room. I will stay at Dostyk again!
Konstantin
Family
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Perfect place, testy food, Next time travel only Dostyk Hotel !
Verified traveler
Business
8.0
/10
Reviewed 99 week(s) ago
Hotels.com verified review
Good location
Staff helpful
Never a five star hotel
Souless, dated and rooms have zero soundproofing.
Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery.
Overall it was fine, but nothing special.
Robert
Business and Leisure Family
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Read More
Mark
Leisure
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Trinidad
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us.
Airport transfers were done for us.
Friendly and helpful front desk and staff.
The place is within walking distance to popular Almaty attractions.
Irina
Business and Leisure
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable.
I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping.
I will definitely be back.
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Cheryl
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Very nice hotel in the middle of everything
Shadman
Business
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Tetiana
Leisure Family
10.0
/10
Reviewed 170 week(s) ago
Expedia Group verified review
The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
Michael
10.0
/10
Reviewed 247 week(s) ago
Hotels.com verified review
Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
Verified traveler
Business
10.0
/10
Reviewed 250 week(s) ago
Expedia Group verified review
Excellent location. Convient to good food, shopping, transport and all city sights/amenities. Staff and services are top quality.
Michiel
Friends and Family
10.0
/10
Reviewed 275 week(s) ago
Hotels.com verified review
The hotel room is bigger than average clean very big comfortable bed. Our 15 month old baby had a nice comfortable crib too. Due to COVID measures the restaurant and swimming pool were not open.
Hotel is in a wealthy part of the city’s very close to restaurants and cafes.
We had a great stay. Staff was very helpful and friendly. We will stay here again
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Craig
8.0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
Room was excellent great bathroom ,large room
Breakfast very well presented in a fairly formal room.
Negatives the beauty services went available dispite the hotel
Saying they were,pool was functional but a
Little tired
Last of all while some of the reception staff and foyer staff were wonderful one woman was not at all welcoming or helpful
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
I was very pleasantly surprised by this property. Staff was extremely helpful and courteous. Food was very good as well. Rooms are quiet and comfortable
Jan
Leisure with Partner
10.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
Great hotel with excellent staff and amenities. We especially liked the pool.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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