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The Dostyk Hotel
Hotels
9.0
/10
Exceptional
119 reviews
What Guests Say About Their Stay
Dirk
10.0
/ 10
Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.
Terry
10.0
/ 10
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Robert
10.0
/ 10
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
In the Area
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36 Kurmangazy Street, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050021
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in The Dostyk Hotel
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What's around The Dostyk Hotel
36 Kurmangazy Street, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050021
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Discover More About The Dostyk Hotel
General
In Almaty (Medeu District)
Location
Centrally located in Almaty, The Dostyk Hotel is within a 15-minute walk of Almaty Opera House and National Museum of Kazakhstan. This luxury hotel is 1.3 mi (2.1 km) from Zenkov Cathedral and 2 mi (3.3 km) from Almaty Central Stadium.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Geology Museum - 0.6 km / 0.4 mi
Lermontov Russian Drama Theatre - 0.8 km / 0.5 mi
Nedelka Park - 0.9 km / 0.5 mi
Kok Tobe Cable Car - 0.9 km / 0.5 mi
Colibri - 0.9 km / 0.6 mi
Almaty Opera House - 1 km / 0.6 mi
Respublika Alanghy - 1.1 km / 0.7 mi
Republic Square - 1.1 km / 0.7 mi
Kazakhstan Independence Monument - 1.2 km / 0.7 mi
National Museum of Kazakhstan - 1.2 km / 0.8 mi
Central State Museum - 1.3 km / 0.8 mi
Presidential Palace - 1.3 km / 0.8 mi
28 Panfilov Heroes Memorial Park - 1.4 km / 0.9 mi
Zenkov Cathedral - 1.7 km / 1 mi
Almaty Cathedral - 1.7 km / 1.1 mi
The preferred airport for The Dostyk Hotel is Almaty (ALA-Almaty Intl.) - 16.3 km / 10.1 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy local cuisine at Orange, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Treat yourself to a stay in one of the 72 guestrooms, featuring heated floors and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
All facilities in The Dostyk Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Things to Do
- Health club
- Garden
- Spa
- Barbecue
- Sauna
- Steam room
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Banquet
- Smoking area
- Parking
- Terrace
Nearby Facilities
- Gift shop
- Hair salon
- ATM/Banking
Transportation
- Airport transfer
- Area shuttle
Food and Drinks
- Breakfast
- Snack bar
Accessibilty
- Accessible parking
- Accessible path of travel
Public Facilities
- Safety deposit box
- Elevator
Business Facilities
- Business facilities
- Conference center
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Dostyk Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 23:30
Check-out:
Before 13:00
Pets
Pets Allowed
Additional Policy
Professional property host/manager, Contactless check-in is available
- Fee for buffet breakfast: approximately KZT 9500 per person
- Airport shuttle fee: KZT 9500 per person (one-way)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 11600.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 23:30 - to 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Dostyk Hotel | 72 |
Number of floors in The Dostyk Hotel | 5 |
Another facilities in The Dostyk Hotel | Health club, Garden, Spa, Barbecue, Sauna |
Frequently asked question in The Dostyk Hotel
What are available facilities at The Dostyk Hotel?
There are top facilites at The Dostyk Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Dostyk Hotel?
The standard check-in time at The Dostyk Hotel is starting from 14:00 - 23:30 while the latest check-out time is at Before 13:00
Does The Dostyk Hotel provide breakfast?
Yes, The Dostyk Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Dostyk Hotel?
The Dostyk Hotel is a 5.0-star hotel.
How many floors does The Dostyk Hotel have?
The Dostyk Hotel has 5 floors.
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More Reviews from Other Guests in The Dostyk Hotel
Overall Ratings & Reviews The Dostyk Hotel
Other sources (119)
9.0
Exceptional
From 119 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.2
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Traveler Reviews The Dostyk Hotel
Number of reviews per page
20
40
Top reviews
jan
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
hospitality
Natalya
Business and Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
.
David
Leisure
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Breakfast was decent with a good variety. Spa was fairly good although pool closed. Was not advised of any VIP benefits which is disappointing.
Staff were excellent at reception, friendly and offered early check-in and late check out.
Well located near metro, bus stop and wothin walking distance to main sights. Safe area and clean.
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Balaji
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Excellent
Dirk
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.
Read More
Rene
Business and Leisure with Partner
4.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
This property maintains a lovely lobby area and the hotel room was clean. That's the good.
The not-so-good...the bed was hard, the light beside the bed would not turn off. We called the desk, they sent someone to fix it and he could not. The solution? Point the light down toward the floor...No offer to change rooms. The restaurant food was expensive and not good.
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Chikako
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
.
Terry
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
We were warmly welcomed and the check in was quick, easy and our room was upgraded.
Cynthia
Business
8.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
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Ilya
Leisure
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Very special and clean room. I will stay at Dostyk again!
Konstantin
Family
10.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
Perfect place, testy food, Next time travel only Dostyk Hotel !
Verified traveler
Business
8.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
Good location
Staff helpful
Never a five star hotel
Souless, dated and rooms have zero soundproofing.
Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery.
Overall it was fine, but nothing special.
Robert
Business and Leisure Family
10.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Read More
Mark
Leisure
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Trinidad
Leisure with Partner
10.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us.
Airport transfers were done for us.
Friendly and helpful front desk and staff.
The place is within walking distance to popular Almaty attractions.
Irina
Business and Leisure
10.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable.
I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping.
I will definitely be back.
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Cheryl
Business and Leisure with Partner
10.0
/10
Reviewed 177 week(s) ago
Expedia Group verified review
Very nice hotel in the middle of everything
Shadman
Business
10.0
/10
Reviewed 198 week(s) ago
Hotels.com verified review
Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Tetiana
Leisure Family
10.0
/10
Reviewed 203 week(s) ago
Expedia Group verified review
The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
Michael
with Partner
10.0
/10
Reviewed 280 week(s) ago
Hotels.com verified review
Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
Number of reviews per page
20
40
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